Responsible for accurately recording daily audit totals in a timely manner as required by Gaming Control Board. Essential Functions - Audits all areas of the casino/hotel using written checklists and Audit procedures- Compute totals using adding machines (or calculators) and enter information from receipts into computer- investigates unusual occurrences and variances and reports them to team leader- Prepares exception reports for errors and violations of internal controls and gaming regulations or team established SOPs- Files all documents and computer reports for future reference- Performs other related duties as assigned
- Clean various bars as assigned or according to rotating schedule.- Clean dishwasher and drains; clean service stations, including drains, floors and mats, trash cans, counters and cabinets, soda fountains, coffee machines, ice bins, boots, speed racks, and walk-in coolers.- Maintain pump room by organizing liquor, juices, and soda stock and cleaning syrup hoses, nozzles, shelves, liquor trees, and floors.- Responsible for dispersing glassware to proper bars and outlets.- Ensure accuracy of bar stock received from warehouse compared to order sheets and facilitate delivery of bar stock to specific bars.- Assist in major breakdown and re-assembly of bar's stock and setup.
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.- Promotes casino events and programs.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Provides fast, friendly, professional beverage service to casino guests and beverage servers (e.g., 2 minute or less production cycle for 15 drink tray).- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required.- Slices and pits fruit as required.- Operates and maintains all equipment and utensils as...
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Maintains a professional appearance at all times, clean and well-groomed as per standard. - Provides friendly, quick, and professional service to guests and co-workers. - Mixes and prepares drink orders, according to Hollywood’s standards; garnishes properly. - Accurately operates cash register by ringing in all transactions, accepts payment, and provides change. - Requests stock and checks bar to monitor stock levels. - Maintains cleanliness of bar and station. - Follows safety rules. - Able to answer questions when asked about Hollywood operations. - Prepares bars for the...
- Responsible for supervising and managing staff in the Beverage department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Establishes product menu and records product inventories.- Creates and maintains Beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation, and service.- Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems.- Provides Beverage support for special events when necessary.- Monitors inventory of all Beverage...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for...
- Ensure interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program- Maintains balanced cashier's station- Process cash transactions for casino customers and employees (Includes cashing TITO tickets, personal checks, travelers checks, exchange currency and processing cash advances)- Be knowledgeable and comply with Title 31 regulations- Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions- Works the main bank as assigned- Answers phone calls with proper phone etiquette- Complies with state, company, department policies and regulations
- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Process cash transactions for casino customers and.- Be knowledgeable and comply with Title 31 regulations.- Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information and assist the Marketing Department with all casino promotions.- Answer phone calls with proper phone etiquette. - Cash customer checks and ensure guest information is accurate - Balance cash drawers. Ensure that the drawers are at appropriate impressed amount at beginning and end of each shift.- Perform buys with main bank to keep drawer stocked throughout current shift and for the next...
- Maintains general cleaning of the entire casino, front of house bar areas and public space of the hotel excluding kitchens.- Cleans all offices and public restrooms.- Transports all trash.- Cleans up after all special events.- Maintains front entry way and Porte Cohere- Reports any problems to EVS Supervisor.- Adheres to all company, department policies, procedures and safety standards.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
- Maintain the daily appearance of the property and casino - Clean and polish surface areas, machines, chairs, ash trays, baseboards, etc.- Clean and supply restrooms. You will extract or clean of bodily fluids when reported.- Clean windows, glass, mirrors, and remove trash.- This position will require you to be standing during the duration of your shift. - In this role, you can expect to use your hands, crouch, kneel, and be physically active throughout your shift. - You will also be required to help assist with guests, aid in cleaning public areas (including restroom) of the casino and be okay with constantly moving. - Our EVS team must be able to lift and/or move up to 40 pounds.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Deep cleans and stocks all men’s restrooms daily. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and disposes according to procedure. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans...
- Responsible for the collection, counting, sorting, and wrapping of currency.- Participates in the transfer of currency off the floor.- Transports the currency to the restricted area for counting.- Ensures key control procedures are followed.- Responsible for operating currency counters, adding machines and other Auditing functions.- Completes daily maintenance of all count room equipment as well as cleaning of count room.- Works professionally with other departments as needed to complete tasks.- Ensures company assets are properly accounted for and secured.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Ensure all public areas are cleaned and maintained on the night shift. - Ensure employee and patron satisfaction is achieved through teamwork. - to exceptional high standards the cleaning duties in public and back of the house areas, as assigned, in order to achieve the cleanest, comfortable experience for our guests and fellow staff, in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. Perform general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restaurants, retail shops, elevators, escalators, and back-of-house employee locations (e.g., locker rooms, administrative offices, etc.). - Carpet cleaning in halls and corridors, unobstructed, and obstructed...
- Performs general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restaurants, retail shops, museum, elevators, escalators and back-of-house employee locations (e.g. locker rooms, administrative offices etc.).- Responsible for carpet cleaning in halls & corridors, unobstructed and obstructed space by cleaning edges, spot cleaning and shampooing with specialized equipments, as directed. - Cleans hard floor surfaces in halls & corridors, unobstructed and obstructed spaces by dust mopping, wet mop & rinse, using equipment as directed.- Performs dusting and polishing duties on slot machines, art works, pictures, walls, columns, stair wells, baseboards, waste cans, furniture and fixtures to the highest established...
- Overnight shift (12am-8am).- Cleans bathrooms and replenishes supplies. - Maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators, VLT Machines and other work areas. - Dusts high areas, including televisions, plants, plexi-glass panels and tops of VLT machines. - Performs preventative maintenance on all janitorial equipment. - Sweeps and picks trash off floors, including entrances and apron. - Cleans spills. - Wipes off VLT Machines and cleans between them. - Washes windows, door panels, and sills. - Empties wastebaskets, and empties and cleans ashtrays, including those at entrances and on the apron. - Dry cleans carpet. - Cleans mirrored ceilings. - Keeps storage rooms clean and organized. - Delivers cleaning and...
- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Recognize and ensure appropriate chemicals are used when cleaning and mixing appropriate chemicals.- Move, rearrange and clean furniture.- Report any problems, including property damage or equipment failure, to Environmental Services leadership.- Mop, scrub, rinse and polish hard floors.- Safely operate and control all mechanical equipment as necessary to perform job duties assigned as well as maintain and clean machines after use.- Perform deep cleaning duties in all areas of the facility and perform EVS Attendant duties as required and/or assigned.- Stock and supply all service areas with appropriate cleaning...
- Detailing restrooms including but not limited to tile floor, grout, edging, toilets, sinks, walls, stalls, vents, ceiling tiles etc.- Daily use of deep cleaning machinery including side-by-sides, heavy duty floor cleaners, wet and dry industrial vacuums.- Clean & maintain all tile floors including grout.- Clean & maintain all hardwood and other flooring as needed.- Clean and maintain all floor cleaning equipment.- Moving and cleaning furniture as needed.- Deep cleaning of slot machines & slot banks, this includes tops, sides, bases & chairs.- Deep clean Table Games, Slots, and all other Casino / Gaming chairs.- Daily use of lifts to a Hight of 40 foot or more.- High dusting as needed using lift.- Maintain a clean, safe workplace: i.e., clean, etc. as directed-...
- Must be at least 18 years of age.- Bachelor’s degree (B.A.) from four-year college or university; or minimum of five (5) years customer service experience and/or training; or equivalent combination of education and experience. - Must have a minimum of one (1) year Casino Guest Service experience, including but not limited to Player Development, Slots, or Table Games. - One (1) year of hosting experience with adequate customer following preferred. - Must have intermediate computer knowledge; MS Office (Word, Excel, and Outlook), Sales Force (CMS); ACSC preferred. - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar...
