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Job Summary:Responsible for overseeing daily operations and providing leadership to department staff. Ensures operational goals are met, supports budget compliance, and upholds exceptional customer service standards.Key Responsibilities:- Provide daily supervision, guidance, and support to team members to ensure departmental goals and performance standards are achieved.- Coordinate staff scheduling and address any scheduling concerns in collaboration with the manager, prioritizing guest satisfaction.- Monitor and support adherence to departmental budgets and financial objectives.- Promote and model superior customer service in alignment with company standards; ensure team members consistently deliver high-quality service and address any service-related issues promptly.-...

- Must enforce the West Virginia Racing Commission Rules of Racing while on the racetrack, writing reports of all violations that take place while on duty.- Ensures starting car vehicle is in proper working order prior to each race.   Car and mechanical gate systems must have regular proper servicing and maintenance.- Once on racetrack with horses ensures proper parading of horses leading up to start of race.- Ensures all horses are aligned in the proper starting position leading up to start of race.    Must control direction of gate vehicle in order to have a fair and safe start for all participants.- Will assist Starter in reporting any infractions occurring during race to judges.- Assists horse ambulance workers to remove injured horse from track.- Must be available to work...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Performs a variety of assigned staff duties related to the handling, guiding, and loading of horses into the starting gate; supports the Starter in setting timely race starts and conducts and/or participates in schooling horses. - instructs and familiarizes young horses with the gate to break in and school horses on the starters list; assists Starter and Trainers with schooling of horses during morning training. - Numbers gate and makes equipment changes on the horse; handles horses for each race and assists in loading horses that pull up during and after the race. - Performs preventative maintenance and/or repair the starting gate as directed; assists in aligning horses before gate...

GENERAL ACCOUNTABILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)  - Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Inspects all areas of responsibility for safety and maintenance needs and takes action as needed. - Opens and closes outlets in accordance with established procedure to ensure sanitation and to protect company assets. - Communicates closely with Lead and/or supervisor/manager on all operating issues. - Monitors supply needs for operation and cleaning, and...

- Responsible for the design and execution of property digital displays- Responsible for audio and visual programming, implementation, and troubleshooting.  This includes, but not limited to, video wall displays, pylon signs, property televisions, content management systems and monitoring sound levels.  Works in conjunction with vendors on the set up of all audio visual systems for entertainment/concerts and venues and coordinates any maintenance needs with the other departments or outside vendors- Actively review lighting designs, sound, and video requirements to ensure all necessary equipment has been prepared- Set up AV equipment for entertainment events and work with band members to load, setup, and remove equipment- Manage property audio and television needs throughout the...

 - To coordinate the entertainment activities and related stage areas within the Casino and operate and repair sound amplifying systems used by all Cactus Petes Casino entertainment. - Operate sound and lights in specified entertainment venues. - Operate Karaoke/ DJ as needed. - Troubleshoot and repair minor sound and lighting problems. - Assist entertainers as needed. - Maintain entertainment equipment and cables properly. - Clean all equipment and entertainment areas regularly. - Assist with lighting changes as required; new gels, hanging and aiming lights properly. - Organize/Maintain; stage gear, lighting equipment, sound equipment, music libraries and sound booth. - Evaluate all entertainment and forward evaluations to specified individuals nightly. - Actively contribute to the...

- Prepares all bakery items according to standard recipes and menu to ensure consistency of products to the guests.- Ability to decorate and show case bakery items- Posseses ability to create and test new bakery items- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Communicates and coordiantes prodution amounts as needed with Lead Cook and Sous Chefs.

- Needs little to no supervision - Ability to follow all production lists and ensure orders are put away to HWC standards when the Pastry Chef is not present. - Ability to monitor and/or maintain quality control standards. - Cross-trained in every outlet in the bakery with phenomenal consistency - Excels in time management - Ability to prepare and bake a variety of pastries, rolls and/or other baked goods. - Knowledge of maintenance and care of culinary facilities, equipment, supplies, and materials. - Knowledge of food preparation and presentation methods, techniques, and quality standards. - Knowledge of supplies, equipment, and/or services ordering and inventory control. - Ability to assist with team through production lists and duties when Pastry Chef is not...

General Accountabilities:  - Provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff, and culinary production team. - Helps guests select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions. - Maintains dining ambiance with an enthusiastic attitude. - Transmits orders to bar and kitchen by recording guest choices and identifying guest special dietary needs and special requests. - Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, drink orders, and being alert to guest spills, and other special needs. - Obtains revenues by totaling charges, issuing bills,...

- The incumbent on this position is responsible for accurate accountability of the cashier department activity - Performance in this position must be pleasant, efficient, an honest manner at all times - Will also be responsible for accurately completing and updating electronic MTL/MiL and chip bank - Accurately process Poker Room activity; verification of front line cashier transactions over $1,000.00; verification of hand-to-hand transactions between cashiers; conduct transactions with other departments as needed, in the absence of Assistant Supervisor or above - This position must be able to perform Cashier duties as needed - Understands department objectives, standards, and guidelines - Posses thorough knowledge of casino policies for all cashier areas - Maintain security and...

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Must process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Maintain a clean and stocked workstation. - Comply with state, company, and department policies and regulations.- Must have open availability including all...

Your daily responsibilities include: - Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. - Promotes casino events and programs. - Provides personalized service and uses guest name. - Resolves service problems according to guidelines. - Provides fast, friendly, professional beverage service to casino guests and beverage servers (e.g., 2 minute or less production cycle for 15 drink tray). - Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. - Slices and pits fruit as required. - Operates and maintains...

- Set rooms, buffets, and tables according to BEO specifications and Supervisor instructions. - Handle all guest requests; as necessary, request the assistance of the Banquet Supervisor. - Ensure that all storerooms are clean, organized, and secured. - Organize Banquet Rooms to ensure a productive, safe, and energy-conserving work environment. - Ensure that all unused rooms are set to department’s standards. - Constantly communicate all concerns to Banquet Supervisor. - Assist in equipment inventory as scheduled. - Ensure proper maintenance (cleaning and repair) of all equipment. - Pick up food from kitchen and return dirty dishes and carts to dish area. - Ensure hot boxes are properly operating and assist in expediting the food. - Assist the servers during service by responding to their...

Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets  - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...

- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).  - Suggests items to guests based on expressed guest preferences. - Resolves service issues according to established guidelines. - Assists bus persons, as necessary, in bussing, cleaning, and setting tables. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths,...

 - Facilitation and Serving at Banquet Event- Various other duties may be assigned as roster of banquets changes

As a Banquet Server, you will:Shift: On-Call | Pay: $6.875 per hour + tips (Avg $22 to $24 per hour)- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team.- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences.- Resolves service issues according to established guidelines.- Assists bus persons, as necessary, in bussing, cleaning, and setting tables.- Maintains cleanliness of designated areas as directed in...

What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Banquet Server, you will:Shift: On-Call | Pay: $6.875 per hour + tips (Tip Avg. $22 to $24 per hour)- Sets buffet lines and breaks with proper equipment, supplies, and decor.- Sets tables with proper silverware, napkins, condiments, centerpieces, etc.- Prepares and sets/serves beverages.- Serves plated meals to guests.- Removes used plates, glassware, silverware, etc., from assigned areas.- Anticipates and provides for guests’ needs throughout entire function.-...

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions.  Greets each guest entering restaurant- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls...

- Prepare and set dining room and service areas according to BEO and department standards.- Greet guests and answer questions regarding food items, beverages and service.- Ensures all course and beverages are served promptly. This included plated, buffet style or family style events.- Maintain a professional appearance at all times, clean and well groomed as per standards.- May present, open and pour wine.- Assist with break down of salad dishes, glassware and linen.- Follow all policy and procedures according to company and department.- Maintains all work areas (cleanliness and safety) throughout shift, responsible for closing duties according to department standards.- Maintains the highest standards of professionalism to guests and co-workers.- Work quickly and under...