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- RESPONSIBLE FOR THE COLLECTION, COUNTING, SORTING, AND WRAPPING OF CURRENCY. - RESPONSIBLE FOR OPERATING CURRENCY COUNTERS, ADDING MACHINES AND OTHER AUDITING FUNCTIONS.- COMPLETES DAILY MAINTENANCE OF ALL COUNT ROOM EQUIPMENT AS WELL AS CLEANING OF COUNT ROOM. - ENSURES COMPANY ASSETS ARE PROPERLY ACCOUNTED FOR AND SECURED. - ABLE TO UNDERSTAND AND FOLLOW ALL GAMING REGULATIONS AS REQUIRED FOR THE POSITION.
- Walking to and from designated areas within the casino floor while carrying up to 50 lb cash boxes.- Lifting expectations 50 lbs. - Position requires Walking 50% of the time. - Standing 50% of the time - Proper Lifting/Kneeling Techniques- Responsible for the collection and count of slot cash boxes from the gaming floor and the subsequent cash and ticket count conducted in the Count Room. - Responsible for the count of drop boxes and any other drops or counts for associated gaming revenues in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Collection of cash, tickets and tokens from each slot machine, cashless wagering kiosk, parking kiosk, satellite banking kiosk, arcade games and any other machine or revenue area as...
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Count Services Department.- Adhere to all company and departmental policies and procedures- Adhere to all company internal controls pertaining to drop and count services.- Pull, secure, and transport bill validator boxes from slot machines to collect and count currency and tickets.Replace bill validator boxes in slot machines.- Collect, secure, and transport table games drop boxes and count contents.- Operate currency counter machines to count currency and other monetary instruments.- Count currency and other monetary instruments by hand.- Assist in special projects pertaining to count services duties as necessary.- Perform job duties safely and report any...
- Responsible for the collection, counting, sorting, and wrapping of currency. - Participates in the transfer of currency off the floor.- Transports the currency to the restricted area for counting.- Ensures key control procedures are followed. - Responsible for operating currency counters, adding machines, and other Auditing functions. - Completes daily maintenance of all Count Room equipment as well as cleaning of Count Room. - Works professionally with other departments as needed to complete tasks. - Ensures company assets are properly accounted for and secured. - Performs all other related and compatible duties as assigned.
- Responsible for the collection and count of slot cash boxes from the gaming floor and the subsequent cash and ticket count conducted in the Count Room. - Responsible for the count of drop boxes and any other drops or counts for associated gaming revenues in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Collection of cash, tickets and tokens from each slot machine, cashless wagering kiosk, parking kiosk, satellite banking kiosk, arcade games and any other machine or revenue area as instructed and appropriate- Effectively perform the functions of counting, sorting, strapping, racking, transporting, and recording of all funds in the count operation- Maintain proficiency in operation of all programs and equipment used in...
- Responsible for the collection and count of slot cash boxes from the gaming floor.- Cash and ticket count conducted in the count roo. - Count of poker and table game drop boxes and any other drops or counts for associated gaming revenues to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. - Other duties may be assigned. - Comprehensive understanding of regulations pertaining to the work process - Accurately report count results - Complete daily maintenance of all count room equipment- Develops a thorough understanding of player’s club and remains current on all promotions and events. - Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player’s club in a positive, helpful manner to...
- Responsible for providing guidance and daily supervision to staff in the Count Room department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to deadlines. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures soft currency is accounted for and recorded in accordance with company policies and procedures. - Manually counts large amounts of currency. -...
- Collects and analyzes data via telephone, junket reps, Credit bureaus, central credit, etc., to determine creditworthiness based upon information received.- Advises the Credit Committee of new marker line requests, limit increases, reactivations, etc. Update the Credit information of Penn Entertainment, Inc.’s existing Credit customers for evaluation. Documents daily and monthly all processed credit requests. - Updates Credit information of PENN Entertainment, Inc.’s existing Credit customers for evaluation by supervisor.- Supplies monthly reports to supervisor, showing accumulated record of new accounts.- Maintains accurate and complete Credit records.- Answers phones and routes incoming calls; opens and routes incoming mail; types memos and letters; and maintains an...
- On-the-job training combined with culinary curriculum and skillset development.- 12-16 week program where the Culinary Apprentice will gain the culinary techniques and skills needed in the culinary/hospitality profession- Be trained and rotated throughout property culinary operations and will have the opportunity to learn the job duties and functions of each position during their rotations.- Rotate through a variety of outlets, skillsets and assessments- Practice professionalism and quality in service- Understand the requirements for proper sanitation, improve and maintain kitchen standards- Gain an understanding in using and maintaining of food service equipment and tools- Learn specific culinary styles, techniques and cooking methods- Become familiar with each kitchen...
- Main position is games dealer, with ability to deal multiple games, such as, Craps, Blackjack, Roulette, Let it Ride, Caribbean Stud and/or three Card Poker. - Position also fills in as floor supervisor when needed. - As a dealer, ability to deal multiple games, as listed above, perform quality guest relations and game protection. - As a Floor Supervisor, Ability to supervise dealers, complete necessary paperwork needed to properly track patrons play, issue complementary, protect the integrity of the game at all times, assist patron when needed, and procedures related to games. SUPERViSORY RESPONSiBiLiTiES: Approximately 10 are non-supervisory Cast Members.
- Provides accurate and efficient dealing at assigned table game. - Follows game procedures when dealing Blackjack, Craps, Roulette, and any other form or variation of table games.- Provides prompt, courteous, and accurate dealing at assigned table(s). - Adheres to all company and departmental policies and procedures and state regulations as it relates to this position. - Performs accurate chip and cash transactions. - Receives wagers from customers and pays the appropriate game outcomes. - Maintains game security and protects company assets at all times. - Assists customers in understanding the rules and ensures adherence to established policies and procedures.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...
Must be able to deal at least two different games including, Blackjack, Roulette, Craps or Carnival Games (three-card Poker, Caribbean Stud Poker, River Boat Poker, 21+3, Flop Poker, etc…). Must provide prompt, courteous and accurate dealing at assigned table(s) in accordance with established procedures. Assist guests in understanding the rules and ensure adherence to established policies and procedures. Maintain the security of assigned game(s) at all times. Report any safety hazards to assigned Games Supervisor.
The dealer is in charge of running the games played by our guests. For card games, they deal the cards used, take bets from players, and monitor suspicious behavior to prevent cheating. During gameplay, the dealer also manages the betting pot and pays out winnings after each hand. The ideal candidate for this position is someone who has previous dealer experience. ESSENTIAL RESPONSIBILITIES - Use of gaming equipment- Providing game security- Money handling- Wager positioning- Verbalizing game- Assists guests in learning games
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Conducts assigned game according to procedure. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order...
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Opens game at assigned table, counts contents, verifies count with closing list, inspects cards or dice, and signs off with supervisor.- Deals games, pays out winnings, exchanges currency for chips, and informs guests of game rules.- Changes over deck of cards or dice; inspects and mixes cards.- Verifies bank roll fills with the supervisor and Security personnel.- Ensures protection of game; maintains continuous inspection of cards or dice; ensures betting in compliance with game rules and minimums set.- Closes game; sorts cards, balances rack, counts chips, and signs off with the...
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Opens game at assigned table, counts contents, verifies count with closing list, inspects cards or dice, and signs off with supervisor.- Deals games, pays out winnings, exchanges currency for chips, and informs guests of game rules.- Changes over deck of cards or dice; inspects and mixes cards.- Verifies bank roll fills with the supervisor and Security personnel.- Ensures protection of game; maintains continuous inspection of cards or dice; ensures betting in compliance with game rules and minimums set.- Closes game; sorts cards, balances rack, counts chips, and signs off with the...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information toanyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, andInternal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/serviceactivities in...
When a Dealer- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- When acting in the capacity of the Dealer, all essential duties and responsibilities of that position will be assumed by this team member.- Opens game at assigned table, counts contents, verifies count with closing list, inspects cards or dice, and signs off with supervisor.- Deals games, pays out winnings, exchanges currency for chips, and informs guests of game rules.- Changes over deck of cards or dice; inspects and mixes cards.- Verifies bank roll fills with the supervisor and Security personnel.- Ensures protection of game; maintains continuous inspection of cards or...
SUMMARYAdheres to casino and government policies and regulations regarding table games. Prepares and supervises games during shift. ESSENTIAL DUTIES AND RESPONSIBILITIES- Must convert all cash transactions into cheque.- Check the layout to ensure that the betting is not over the table limit or under the minimum.- Shuffle and deal cards.- Pay winning bets and collect losing bets.- Remain aware of the amount that people are betting.- Total hands quickly and accurately always remembering what the dealer has.- Protection of dice, keep dice in sight at all times.- Notify the floorperson/boxperson of any irregularities.- Keep the pace of the game as fast and smooth as possible without running over the base dealers or customers.- Call the dice in a clear and...
SUMMARY: Adheres to Hollywood and government policies and regulations regarding table games and poker; ensures that during games the procedure for dealing a game are followed. ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned. - Protection of the integrity of the game at all times. - Notify floor person of any irregularities. - Keep the pace of the game as fast and smooth as possible. - Insure that bets are within rules and limits allowed. - Change currency for gaming checks. - Notify Floor person immediately of any irregularities or any customer requests which are outside of a dealer’s authority or knowledge. - Provide customers with information on how to play the game if desired.- Provide positive communication and use Red Carpet...