Click column header to sort
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Opens game at assigned table, counts contents, verifies count with closing list, inspects cards or dice, and signs off with supervisor.- Deals games, pays out winnings, exchanges currency for chips, and informs guests of game rules.- Changes over deck of cards or dice; inspects and mixes cards.- Verifies bank roll fills with the supervisor and Security personnel.- Ensures protection of game; maintains continuous inspection of cards or dice; ensures betting in compliance with game rules and minimums set.- Closes game; sorts cards, balances rack, counts chips, and signs off with the...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection and game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection and game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to...
- Ability to deal poker in order to provide a courteous and entertaining experience- Accepts direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met- Initiates courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity- Sponsors new dealers as needed in order to provide new hires with adequate on the job training- Protects the integrity of the game through visual observation of all guests and game layout - Responsible to maintain a clean, organized work area including wiping down poker tables and picking up dirty glasses- Presents oneself as a credit to the Company and encourages others to do the same Performs all...
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children. - Provides accurate and efficient dealing at assigned table game- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the...
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Ability to deal poker in order to provide a courteous and entertaining experience - Accepts direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met - Initiates courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity - Sponsors new dealers as needed in order to provide new hires with adequate on the job training - Protects the integrity of the game through visual observation of all guests and...
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.- Provides accurate and efficient dealing at assigned table game.- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Provides prompt, courteous, and accurate dealing at assigned table(s).- Adheres to all company and departmental policies and procedures and state regulations as relates to this position.- Performs accurate chip and cash transactions.- Receives wagers from customers and pays the...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities...
- Provides accurate and efficient dealing at assigned table game- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with...
- Provides accurate and efficient dealing at assigned table game- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with...
- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and...
- Apply skill in dealing individual games, providing prompt, accurate and courteous service in accordance with policies and procedures - Handle customer transactions for "buy- ins,” "pay- offs" and markers - Verify fills and credits to the game - Notify Games Supervisor of any irregularities in the play and/or transactions during the shift - Adhere to appropriate gaming regulations, policies and procedures - Take losing bets and pay winning bets according to established rules and procedures - Other job-related duties as assigned
- Providing accurate and efficient dealing at assigned table game- Following game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position - Performs accurate chip and cash transactions - Receives wagers from customers and pays the appropriate game outcomes - Maintains game security and protects company assets at all times - Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance...
- Responsible for supervising and managing staff in the Table Games department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Works closely with the Casino Operations Assistant Shift Manager and/or Shift Manager to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability.- Makes suggestions for...
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.- Supervises the operation of up to six table games on an assigned shift.- Works closely with the Assistant Table Games Shift Manager to implement and oversee overall strategies for customer service, comping, and expense management in order to maximize profitability.- Provides visible leadership in gaming operation areas.- Responsible for the overall integrity of daily operations in your section. Models regulatory, departmental and company policies and procedures.- Performs...
What does Hollywood Casino & Hotel have to offer?- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University, discounts & Diversity Scholarship for team members dependents.As an Experienced Wok Cook, you will:Shift: 5:00pm - 1:30am | Pay: $21.00 per hour - Prepares food items as directed, ensuring each order sent out is uniform and consistent.- Prepares food, including hot entrees for our Asian dishes, to specification in an accurate and timely manner to provide guests with a quality product.- Controls food production to include proper cooking methods, cooking time and temperature, ensuring sanitation, handling and storage of prepared food and Prepares leftovers.- Demonstrates...
- Responsible for supervising the Food & Beverage Outlet designated to this role and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for assisting in the budget process for the department by providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed...
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members...
- Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow cast members.- Any and all duties as assigned by your supervisor or a member of management.- Operates cash register, accounting for all monies, coupons, comps, and receipts at the end of shift.- Remains current on all coupons, promotions, and certificates that apply to all Food and Beverage outlets.- Expedites food purchases for our guests according to service standards. - Expedites food purchases for online orders and room service.- Responsible for making quality beverage offerings in an appropriate, timely manner as requested - Ensures that front line checklist is used to restock inventory as needed.- Maintains cleanliness and sanitary conditions of the dining area.- Performs all...
- Greets guest in a friendly, appropriate manner.- Operate cash register, accounting for all monies, coupons, comps, and receipts at the end of shift.- Remain current on all coupons, promotions, and certificates that apply to all Food and Beverage outlets.- Expedite food purchases to our guests in an appropriate, timely manner as requested.- Use front line checklist to restock inventory as needed.- Maintain cleanliness and sanitary conditions of the dining area.- Accomplish all assigned cleaning and general maintenance tasks.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow cast members.- Any and all duties as assigned by your Supervisor or a member of management.
