Job Listings

- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities - Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards - Resolves service issues according to the service recovery toolbox - Knows and promotes current casino events and programs and can give guests directions to all casino...

Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets  - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets and welcomes each guest seated in assigned station.  - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).  - Suggests items to guests based on expressed guest preferences.  - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. - Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. - Resolves service issues according to established guidelines. - itemizes, totals, and...

- Greet guests with a smile and pleasant disposition in a timely manner. - Must be familiar with menu, daily specials, and preparation of foods and prices. - Use suggestive selling (i.e., cocktails, appetizers, desserts, etc.). - Take guest’s orders and accurately input the order into the computer. - Observe and anticipate guest’s needs, keepingtablecleared between courses, and beverages filled throughout their meal. - Present check for payment when all guest needs have been met. - Complete assigned side work and additional daily tasks. - Serve table completely, using trays and covers on food, serving all sides and accompaniments in a timely, efficient manner according to all standards and sequence of service. - Check with guests to ensure they are enjoying their meals and...

Provides superior customer service, positively effects interactions with external and internal customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.  -Recognizes guess immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as a “walking information center”. -Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge. -Notifies supervisor, manager, or line chef of any food products that are not properly prepared. -Ensures guest satisfaction through food quality checks and responsiveness to guest complaints. -Maintains a well-groomed, neat, and...

 FREE DEALER SCHOOL TO LEARN HOW TO DEAL CRAPS!  ADDITIONAL GAMES TAUGHT IN 12 MONTH TIME-FRAME THROUGH PAID TRAINING!  NEXT SCHOOL STARTING IN MARCH, COME TO OUR CAREER FAIR TO LEARN MORE!  THURSDAY, MARCH 13TH FROM 3PM TO 6PM AT 500 MAIN ST. BANGOR!  - Provides accurate and efficient dealing at assigned table game - Follows game procedures when dealing , Craps, Roulette, and other variation of table games - Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times...

- Job Tasks must be finished in a timely manner according to department standards - Adhere to department and property policies and procedures regarding guest service standards.  - This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty. - Greet guests with a smile and pleasant disposition in a timely manner. - Date-stamp, sort, and rack incoming mail and messages. - Keep record of room availability and guest’s accounts, manually or by computer. - Compute bill, collect payment, and make change for guests. - May post and correct charges to guest’s folios (bills). - Make and confirm room reservations for guests. - Assist in the group sales efforts as specified by Hotel Leadership. - Complete all...

- Responsible for managing the activities of the Hotel Front Office, Bell Desk and RV Park on assigned shift, ensuring the smooth check-in and check-out processes for hotel guests and their needs are met, as well as assist with questions and special requests. - Assists with training team members based on call center operations in order to streamline and increase productivity in the department. - Able to perform all job descriptions that report to this position.   - Hires, trains, motivates, evaluates, and supervises staff in order to ensure that all team members receive adequate guidance and resources to accomplish established objectives.  - Establishes and maintains training and development procedure to ensure extraordinary guest service standards are delivered.  - Able to...

- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses...

- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Assigns guest accommodations in accordance with current procedures. - Handles assigned bank properly and performs account postings. - Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation. - Accepts same day and advance reservations as required. - Processes guest accounts upon checkout in an efficient and accurate manner. - Maintains guest relations in a positive manner.  if unable to satisfy guests' complaints, refers guest to appropriate personnel. -...

- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- Must be willing to cross-train in other departments of Hotel Operations as instructed by management.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Greet, register, and assign rooms to guests.- Date-stamp, sort, and rack incoming mail and messages.- Answer inquiries pertaining to hotel services, shopping, dining, and travel directions.- Keep record of room availability and guest’s accounts, manually or by computer.- Compute bill, collect payment, and make change for guests.-...

Responsible for administrative duties of the hotel front desk.   Essential Functions   - Register and process guests promptly upon arrival and departure, including, but not limited to greeting guests, assigning rooms, and issuing keys - Ensure guest satisfaction by managing the flow of communication at and around the front desk - input information into computer systems (CMP). - Perform all guest accounting functions according to established hotel procedure to ensure all guest and house accounts are completed and accurate - Receive and process telephone and walk-in reservations accurately to ensure guest satisfaction - Maintain records of room availability and guest accounts - Review accounts and charges with guests during the checkout process, which may involve receipt of payments -...

- Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Conducts assigned game according to procedure. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience. - Ensures payouts are made quickly and accurately. - Fills and credits tables by verification of cheques. - Opens and closes tables according to established guidelines and...

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Ensures regulatory compliance with all aspects of slot machine maintenance i.e.; moves, conversions, and repair- Ensures functionality of the slot maintenance system- Interacts with Slot Operations personnel and Guests while repairing slot machine functions- Previous Slot System experience with ACSC, SDS, CDS etc. preferred- Work on special projects as assigned- Assist in maintaining adequate stock of parts necessary for repairs- Perform preventative maintenance: clean, inspect, adjust, and test various machine parts- Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming- Assist customers...

ESSENTIAL DUTIES AND RESPONSIBILITIES• Data Analysis: Collecting and analyzing data related to slot machine and table games performance, including revenue, operational costs, and customer engagement metrics. This analysis aids in making informed decisions about machine placement, game selection, and performance optimization.• System Management: Administering and maintaining gaming device master file information in the casino's gaming management systems, such as LnW ACSC and other related platforms. This includes coordinating slot and table games floor projects to ensure data integrity and timely updates.• Project Coordination: Collaborating with slot technicians, facilities, IT, compliance, and other departments to manage slot floor projects, including game moves, installations,...

Responsible for ensuring the safety and protection of the guests, team members, and their vehicles in our garage and our team member lot.    Essential Functions  - Provide security and protection for garage and our team member lot - Handle unruly guests and criminals in combative situations (Garage / Team Member Lot) - Write required reports regarding all incidents that occur - Communicate via two-way radio and telephone - Direct foot and vehicular traffic - Assist paramedics as needed - Operate mobile unit, patrol property and assist guests with vehicle problems - Respond to alarms and communicate with Detroit Police - Other job related duties as assigned

- Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection. - Reviews assigned work orders and determines work priorities. - installs machines, tools, and equipment to ensure continuous operations. - inspects kitchen machines and equipment for conformance with operational standards. - inspects, repairs, and adjusts HVACequipment. - Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation. - Makes minor electrical repairs, including but not limited to repair and replacement of outlets, light fixtures, and equipment; ensures adequate lighting in all areas by replacing lights as needed. - Adheres to departmental quality standards; follows all safety rules. - Responsible for ensuring...

- Creates an atmosphere that induces guests to have L’Auberge Baton Rouge as their casino of choice; responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service.- Hires, motivates, evaluates and supervises front-of-the-house staff in order to ensure employees receive adequate guidance and resources to accomplish established objectives.- Responsible for morale of staff through quality of supervision and training and provides training for all assigned outlet personnel to ensure customer service standards are met.- Establishes department standards, guidelines and objectives and maintains other administrative processes, such as budget and staffing to ensure proper planning and efficient operation of...

 - Ensure the timely completion of the monthly close, including addressing any issues that may - Review the majority of recurring journal entries as well as supporting work papers prepared by staff accountants for all corporate entities.- Verify that all journal entries have been posted and perform a final review of each corporate entity’s trial balance for accuracy and completeness before each corporate entity is finalized.- Ensure documentation, including appropriate sign-offs, is completed for all key controls, and coordinate all requests with internal and external auditors.- Assist Shared Services leadership with special projects, - Provide training to new and existing staff - Coordinate month-end and year end accounting closing - Review and approve all pay apps,...

The Equipment Manager / Mechanic  oversees the maintenance and repair of various gasoline and diesel-powered machinery used for golf course upkeep. The Mechanic contributes by ensuring the cleanliness of the service area and maintenance facility, supporting a preventative maintenance program, and adhering to safety protocols. This role involves managing and performing complex repairs and maintenance on vehicles and equipment to ensure their proper functioning, while also leading a team of mechanics and maintaining accurate documentation.