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Come Join Our Award Winning Culinary Team! Let's Get Cookin'! - Prepare and cook food products according to standard recipe- Prepare, plate, and present food products of various cooking methods in order to assist in reaching guest satisfaction, workforce strength, profitability, and compliance goals. - Communicates station needs, waste, and discrepancies with sous chef. - As directed by sous chef, prepare and present menu items according to recipe specification and presentation expectations. - Assist in other areas of kitchen as directed by Sous Chef. - Interact with guests and coworkers in a professional, courteous manner. - Set-up & maintain a clean and sanitary work area at all times.
Come Join Our Award Winning Culinary Team! Let's Get Cookin'! Don't take our word for it, click HERE to listen to our Team Members and why they chose Penn National Race Course! - Prepare and cook food products according to standard recipe - For either Casual Dining, Sports Bar, Team Member Dining Room, Banquets, Outdoor Events, Racing concession or Steakhouse.- Prepare, plate, and present food products of various cooking methods in order to assist in reaching guest satisfaction, workforce strength, profitability, and compliance goals. - Report to Sous Chef at start of shift to receive instructions as daily specials or menu changes. - Communicates station needs, waste, and discrepancies with sous chef. - As directed by sous chef, prepare and present menu items...
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Ability to perform assigned function within the kitchen such as broiler, sauté, pantry, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and...
- Responsible for learning and being familiar with the facility’s room outlets, and for being able to answer general questions regarding the property.- Reads food orders from computer printouts, and prepares food items, according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room...
SUMMARYThe position will be responsible for protecting and preserving the master bank assets including accounting for, documenting and verifying the accuracy of all incoming and outgoing currency, coin, tokens, chips, cash, vouchers, TITO tickets, coupons, checks, jackpot slips, bank deposits and other monetary units. This is a non-supervisory position. ESSENTIAL DUTIES AND RESPONSIBILITIES- Protect and preserve master bank assets including accounting for, verifying and documenting all incoming and outgoing cash, chips, tokens, coins, currency, vouchers, TITO tickets, coupons, checks, jackpot slips, bank deposits, cassettes and coin hoppers from self-redemption machines and other monetary units. - Perform verification, reconciliation and balancing functions including drafting,...
- Manages and monitors inventory levels and balance the kiosks for a specific shift - Receives checks and complete deposits manually or electronically to outside banking institution - Executes requirements for verification and transfer of drops from the soft count room - Receives and processes unclaimed jackpots in accordance with ICS, State and Federal requirements - Runs reports and verification information for patron credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations.- Receives and accounts for all inventory items - Reviews inventory items received for accuracy and completeness - Communicates status of fluctuating cash levels to appropriate management - Functions as the marker banker. Maintains original and redemption copies...
- Performs Cashier buys: verifies money and total amount of buy. - Balances Main Bank to impressed amounts and in certain banks non-impressed amounts. Verifies cash drawer at beginning and end of shift and makes sure all paperwork is filled out properly.- Processes slot machine jackpots: enters into computer, calls Surveillance, completes W2G forms when needed, and pays out money. - Cashes customer’s checks. - Performs Cashier or Vault duties when necessary. - Performs Count Team Member duties when needed. - Cashes chips. Redeems player’s winnings for cash. - Refunds safekeeping/customer deposits and found money. - Processes Markers for Credit Players. - Verifies Credit Lines for Players. - Processes and cashes Credit card cash advances. - Processes all fills...
- Manage and monitor inventory levels and balance the kiosks for a specific shift. - Receive checks and complete deposits manually or electronically to outside banking institution. - Execute requirements for verification and transfer of drops from the soft count room. - Receive and process unclaimed jackpots in accordance with iCS, State, and Federal requirements. - Receive and account for all inventory items. - Review inventory items received for accuracy and completeness. - Communicate status of fluctuating cash levels to appropriate management. - May function as a Player Services Cage Cashier as necessary. However, may not function as both a Main Bank Cashier and a Player Services Cage Cashier within a single gaming day.
- Counts and verifies all VLT drop boxes, VLT Machine Bill Validator, and Food and Beverage drop. - Prepares appropriate paperwork and makes necessary computer entries. - Responsible for collecting VLT drop and bill validator drop. - Performs VLT weighing and coin wrapping process. - Transports wrapped and counted coin to vault. - Prepares booth and main bank buys. - Test all scales at booth and in the hard count room daily. - Responsible for accurate accountability of the cashier department activity - Performing in a pleasant, efficient, an honest manner at all times - Will also be responsible for accurately completing and updating electronic MTL/MiL - Verification of front line cashier transactions over $1,000.00; verification of hand-to-hand transactions between cashiers; conduct...
- Performs scheduled and nonscheduled repair, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property- Performs scheduled and nonscheduled repair, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property- Performs preventative maintenance in conjunction with all building maintenance and/or cleanliness related items- Submits requests for expenditures associated with repairs, upkeep, and improvement to the Director of Facilities- Directly or indirectly supports all exterior grounds activities, including snow removal, grass cutting, landscaping, the parking garage and other exterior area needs- Supports all...
- To perform maintenance duties within the specified trade skill in all casino/hotel facilities. - Follow preventative maintenance schedules on equipment and rooms in assigned areas and document work performed in database using a computer. - Respond to guests calls concerning maintenance issues in hotel rooms, on the casino floor, and other areas of the property. - Respond to calls from team members concerning maintenance issues in offices, shops, kitchen, laundry, the hotel and casino. - Responsible for prep work and clean-up for painter, carpenter, mechanic, electrician or plumber. - Assists the painter, carpenter, mechanic, electrician or plumber with repairs and maintenance projects. - Perform minor repair and preventive maintenance to equipment. - Maintain good...
- To perform maintenance duties within the specified trade skill in all casino/hotel facilities. - The Maintenance Tech II will specialize in one of the following areas: Vehicle Mechanic, Painter, Kitchen Mechanic, Locksmith, Carpenter, Carpet Layer, Tile Setting, Plumbing, Electrician, HVAC, Pipefitter, or Welder. - Service and maintain fixtures of heating, water, and drainage systems according to specifications and plumbing codes. - Repair and maintain plumbing by replacing washers in leaky faucets, mending burst pipes, and opening clogged drains. - Responsible for dry-wallrepair, and preparing surfaces for painting. - Job Tasks must be finished in a timely manner according to department standards. - Follow preventative maintenance schedules on equipment and rooms in assigned areas and...
- To perform maintenance duties within the specified trade skill in all casino/hotel facilities. The Maintenance Tech III will specialize in one of the following areas: Vehicle Mechanic, Painter, Kitchen Mechanic, Locksmith, Carpenter, Carpet Layer, Tile Setting, Plumbing, Electrician, HVAC, Pipefitter, or Welder. - Service and maintain fixtures of heating, water, and drainage systems according to specifications and plumbing codes. - Repair and maintain plumbing by replacing washers in leaky faucets, mending burst pipes, and opening clogged drains. - Responsible for dry-wallrepair, and preparing surfaces for painting. - Job tasks must be finished in a timely manner according to department standards. - Follow preventative maintenance schedules on equipment and rooms in assigned areas and...
Responsible for following instructions from the Engineering Team, in addition to performing maintenance duties for casino operations. Safely operate any related equipment in accordance with the established maintenance/preventive programs.- Willingness to learn specific details of the casino equipment and work with facilities, maintenance and leadership to complete work both safely and efficiently.- Respond to and handle guest requests in a courteous, efficient and safe manner.- Ability to take directions from Team Leaders or Senior Team Members when given.- Follow all regulatory and safety standards and report any unsafe conditions to the Lead Engineer, Engineer or Leadership.- Read construction layouts and blueprints and systematically planning all work processes. - Document...
- Effectively responds to supervisor’s requests in all areas of customer interaction and customer concerns. - Repairs and installs electrical systems: repairs heaters, light switches, and outlets; wire panels, transformers, light fixtures, etc. - Performs general preventive maintenance; changes filters, lubricates mechanical parts, cleans ice machines, changes light bulbs, etc. - Performs general carpentry work; frames walls, hangs drywall, builds shelves, lays carpet, etc. - Maintains HVACsystem; repairs and cleans units, changes filters, lubricates parts. - Performs locksmithing tasks; repairs locks, door handles, and door closers; installs new door equipment; cuts keys. - Performs miscellaneous other maintenance tasks; welding, painting, furniture repair, landscaping,...
- Perform general maintenance within the facility which includes HVAC, Plumbing, electrical and preventive maintenance.- Repairs and installs electrical systems and apparatus, including repairing heaters, light switches, outlets, wire panels, transformers, light fixtures, etc. - Repairs and installs plumbing, including repairing toilets, sewage discharge lines, sinks, dishwashers, ruptured lines, etc. installs new water lines, toilets, and sinks; unclogs toilets and drains; heat tapes plumbing lines. - Performs general preventive maintenance, including changing filters, lubricating mechanical parts, cleaning ice machines, changing light bulbs, etc. - Performs general carpentry work, including framing walls, hanging drywall, building shelves, laying carpet, etc. - Maintains...
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events - Responding, recording, checking and updating reservations.- Assign guests to tables and section by completing the seating chart.- Assisting in scheduling Servers, Buspersons and Host/ess to ensure adequate staffing.- Assigning stations to all Servers and Buspersons.- Knowledge of the menu and its items including daily or weekly specials.- Must deliver ACES Guest Service to every guest during every interaction- Committed to consistently delivering the highest quality of food & service to local and international guests in order to ensure repeat...
SUMMARYGreet and seat guests and ensure quality service level is provided to guests. Respond to guest requests for dining amenities. ESSENTIAL DUTIES AND RESPONSIBILITIES- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members- Maintain a professional appearance at all times, clean and well groomed as per standard- Comply with all policies and procedures of the company and department.- Maintain the highest standards of professionalism when interacting with...
The Manager, Marketing Research & Insights, will be a pivotal member of PENN Entertainment’s Corporate Marketing team, driving customer-centric strategy through actionable research and insights. This role blends consumer research expertise with data storytelling to guide marketing, loyalty, and customer experience decisions across our gaming, hospitality, and digital platforms. Reporting into the central marketing strategy team, this individual will lead qualitative and quantitative research projects, manage voice-of-customer programs, and translate findings into clear narratives that shape enterprise priorities. A strong grasp of research design, analytics integration, and executive communication will be essential. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other...
The following and other duties may be assigned as necessary: - Seeks out guests on property to sign them up for the PENN Play program, PENN Play app and iGaming apps.- Responsible for activations during designated promotions, shows and other on-property events.- Attends off property events to educate and register guests on the PENN Play program, PENN Play app and iGaming apps.- Helps guests understand the PENN Play program, sports betting and iGaming apps and walk them through the registration, funding and betting process. - Portrays an outgoing friendly demeanor towards guests and team members, responding to needs with a sense of urgency.- Works closely with Player Development, Promotions, and Player Services to ensure superior guest satisfaction.- Stays knowledgeable...