Job Listings

- Patrol exterior of property including Parking Garage by foot and patrol vehicle.- Oversee high volume outdoor events for security and traffic concerns.- Safeguards and protects Hollywood Casino St. Louis assets.- Enforce Missouri Gaming Commission Regulations including the System of Internal Controls.- Prepares Security Incident Reports.- Train and schedule Security personnel.- Escorts Gaming Chips, Tokens and cash of $500.00 or more, Collects and transports Drop Boxes to storage area.- Administers minor first aid when required.- Guest relations.- Report improper or illegal or suspected improper or illegal acts by a Hollywood Casino St. Louis employee to the Security Assistant Shift Manager.- Assist Main Bankers in pushing the locked NRT carts when replenishing the...

- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for performing a wide variety of diagnoses and repairs of slot machines, with infrequent assistance. - Provides training or assistance to lesser experienced Slot Technicians; assists with supervisory functions as business needs dictate. - Conducts regular assignments as needed to increase overall department technical knowledge. - Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance. - Replaces parts and circuit boards which have caused malfunctions; repairs circuit boards with minimal assistance. - Utilizes shop machines to fabricate standard or routine parts. - Maintains superior skill levels in mechanical and...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Slot Technical Department Coordinates all daily revenue audits.- Troubleshoot and repairs of all circuitry and electrical components.- Safeguards assigned assets.- Supervises all Slot Technicians on assigned shift.- Reports serious technical problems of abnormalities to the Slot Operations Manager.- Ensures that proper inventories are kept on small parts locks and keys.- Oversees moves and general operations to insure that Gaming Regulations and Safety standards are met.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team...

SUMMARYMaintain and repair electrical and mechanical devices on electronic gaming devices, kiosk machines and signage.  Direct front line team members.  Diagnose and repair electronic board malfunctions within the limits of accepted practice. ESSENTIAL DUTIES AND RESPONSIBILITIES- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and  team members.- Assign daily duties to slot technicians, and oversee assignment completion- Keep Department Supervisor informed of any slot technician performance issues- Provide and assist in slot tech performance evaluation.- Diagnose and repair electronic components or wiring problems.- Diagnose repair and program...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acts as a Manager on Duty during business hours and exercises good judgment in service recovery. - Greets guests and offers assistance and/or instruction in the use of Spa; ensures all guests are being assisted in relaxation areas. - Processes register transactions for Spa services and retail purchased; utilizes POS system and ARTS to ensure that all transactions are completed correctly. - Trains Spa Front Desk staff and new Spa Attendants. - Maintains Spa facilities in clean and attractive condition. - Maintains par stock levels for Spa supplies; places orders as needed. - Schedules Spa and salon appointments. - Performs all other related and compatible duties as assigned. - Maintains...

- Adheres to established departmental and property policies and procedures regarding guest service standards.- Coaches, monitors, and develops team members for improved performance.- Assists with the planning and organization of the stewarding department.- Trains team members in proper usage of cleaning solutions and appropriate food handling practices.- Performs inventories; places and receives orders as needed.- Delegates shift station responsibilities and supervises kitchen when called upon.- Maintains cleanliness of work station and all back of house areas.- Practices safe food handling and sanitation duties according to established procedures.- Responsible for ensuring proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils).-...

The Leadership Excellence at PENN (LEAP) Program is a career and leadership development program designed for college /university students nearing graduation and/or recent graduates.In totality, the program is 15-months and divided into 2 phases:• Internship (Phase 1): 12-week paid internship that provides practical, hands-on experience in several functional areas while being mentored by corporate and property leaders. Interns will present a summary of their experience to property leadership at the end of the internship.• Associate (Phase 2): 12-month program in which participants are hired full-time into an entry-level professional position in their functional area while being mentored by corporate and property leaders. Associates complete and present a capstone-type project...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. -...

ESSENTIAL RESPONSIBILITIES include the following.  Other duties may be assigned. - Responsible for assisting with the supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acts as a leader of the department working with and on behalf of the supervisory team; keeps team members and department leaders well-informed regarding hotel operations. - Provides training and insight to Front Desk Clerks; distributes shift work to team members as directed. - Possesses complete knowledge of Hotel Front Desk policies and procedures and assures their implementation. - Responsible for the accurate check-in and check-out of each guest.- Handles complex guest service situations such as room moves and unassigned reservations; acts as communication center between guests and various internal departments to ensure guest satisfaction. - Ensures that all guest...

- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority, ensuring guests' satisfaction while operating within established guidelines and policies. - Assists the house person with department projects, as needed. - Sorts, counts, folds, marks, or carries linens and makes beds. - ...

ESSENTIAL RESPONSIBILITIES include the following.  Other duties may be assigned. - Sorts, counts, folds, mark, or carry linens and makes beds.- Replenishes supplies such as drinking glasses, linen, sundries, and other.- Checks wraps and renders personal assistance to patrons. Moves furniture (hangs drapes) and rolls carpet.- Cleans rugs, carpets, upholstered furniture, and draperies.- Dust furniture, washes walls, ceiling, and woodwork. Washes windows, door panels, and sills.- Empties wastebaskets, and empties and cleans ashtrays.- Transports waste and trash to disposal area.- Replenishes bathroom supplies.- Clean lobby area, steps, and main public areas when necessary or upon request. - Getting necessary cleaning supplies for departments, fellow team members, and...

- Retrieves supplies for Room Attendants and ensures that all supply carts are completely stocked with supplies, complimentary items, and linens prior to the start of cleaning rounds. - Hands out clean linens to all Room Attendants and assists with loading linens on supply carts.- Delivers supplies to Room Attendants during the day as needed. - Using a variety of cleaning agents, cleans all service areas such as vending machines, ice machines, and lobby ashtrays. - Takes soiled linens out to laundry area and delivers clean linens to supply room. - Takes all acquired trash out to trash dumpsters as needed. - Assists in cleaning of hotel rooms.- Provides guests with requested items.- Cleans and maintains all public areas including restrooms, lobby, fitness center,...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets and welcomes each guest seated in assigned station.  - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).  - Suggests items to guests based on expressed guest preferences.  - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. - Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. - Resolves service issues according to established guidelines. - Itemizes,...

The Lifecycle Marketing Manager is critical in understanding and enhancing PENN Entertainment’s customer journeys across retail casinos and online digital platforms, including sportsbooks and real money gaming. The manager will develop and execute data-driven marketing strategies to drive customer engagement, satisfaction, and revenue growth. Collaborating closely with channel leads and cross-functional partners, the manager will design and optimize personalized customer experiences, balancing loyalty-building initiatives with revenue-generating campaigns. By providing actionable insights through advanced analytics and testing, the Lifecycle Marketing Manager will ensure continuous improvement in marketing performance. The ideal candidate is an analytical thinker with a strong background...

ESSENTIAL DUTIES AND RESPONSIBILITIES   The following and other duties may be assigned as necessary:  - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance withdepartment and company standards and programs.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Keeps work area clean and free of safety hazards, debris and litter. - Perform all job duties in a safe and responsible manner. - Maintains strict confidentiality in all departmental and company matters. - Attends to guests in pool area, cabanas, daybeds and lounge chairs ensuring memorable visit for the guests. - Maintains open lines of communication with management...

- Responsible for learning and being familiar with the facility’s room outlets, and for being able to answer general questions regarding the property.- Reads food orders from computer printouts, and prepares food items, according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room...

- Reports to Sous Chef at start of shift to receive instruction as to daily specials and menu changes.- Supervises and directs line staff in absence of Sous Chef.  Prepares recipe per standardized recipes and production sheets.- Prepares plate menu items, as ordered, per specifications on hot food production line with strict attention to detail, speed, and accuracy. s.- Assists in other areas of kitchen as instructed by Sous Chef.- At completion of service, puts all perishable foods in covered containers and refrigerates.- Cleans station and reports to Sous Chef for closing instructions.- Leads completion of daily tasks within the department or work unit.

Come Join Our Award Winning Culinary Team! Let's Get Cookin'! Don't take our word for it, click HERE to listen to our Team Members and why they chose Penn National Race Course! - Prepare and cook food products according to standard recipe - For either Casual Dining, Sports Bar, Team Member Dining Room, Banquets, Outdoor Events, Racing concession or Steakhouse.- Prepare, plate, and present food products of various cooking methods in order to assist in reaching guest satisfaction, workforce strength, profitability, and compliance goals.  - Report to Sous Chef at start of shift to receive instructions as daily specials or menu changes.   - Communicates station needs, waste, and discrepancies with sous chef.  - As directed by sous chef, prepare and present menu items...

Come Join Our Award Winning Culinary Team! Let's Get Cookin'! Don't take our word for it, click HERE to listen to our Team Members and why they chose Penn National Race Course! - Prepare and cook food products according to standard recipe - For either Casual Dining, Sports Bar, Team Member Dining Room, Banquets, Outdoor Events, Racing concession or Steakhouse.- Prepare, plate, and present food products of various cooking methods in order to assist in reaching guest satisfaction, workforce strength, profitability, and compliance goals.  - Report to Sous Chef at start of shift to receive instructions as daily specials or menu changes.   - Communicates station needs, waste, and discrepancies with sous chef.  - As directed by sous chef, prepare and present menu items...