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- Maintains a balanced cashier's till - Process cash transactions for casino customers and employees, including, but not limited to: cashing TITO tickets, casino chips, Lottery tickets, personal checks, travelers cheques, processing currency exchanges, cash advances and other cash equivalents - Comply with Title 31 regulations - Enroll guests into Players Club, maintainaccurate player tracking information, and assist the Marketing Department with all casino promotions to aid with exceptional guest experience - Coordinates with Main Bank as needed - Complies with state, company, department policies and regulations - Report suspicious behavior, flagged patrons and possible intoxicated guests to a member of management - Assist with training new team members - Properly...
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- Interacting with internal and external guests following the guidelines of the Red-Carpet Customer Service Program- Maintaining balanced cashier's station- Processing cash transactions for casino customers and employees (including cashing TITO tickets, personal checks, travelers' checks, exchange currency and processing cash advances)- Be knowledgeable and complying with Title 31 regulations- Enrolling patrons into Players Club, issue patrons Players Club cards, maintaining accurate player tracking information, and assisting the Marketing Department with all casino promotions- Working the main bank as assigned- Answering phone calls with proper phone etiquette- Complying with state, company, department policies and regulations
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- Interacting with internal and external guests following the guidelines of the Red-Carpet Customer Service Program- Maintaining balanced cashier's station- Processing cash transactions for casino customers and employees (including cashing TITO tickets, personal checks, travelers' checks, exchange currency and processing cash advances)- Be knowledgeable and complying with Title 31 regulations- Enrolling patrons into Players Club, issue patrons Players Club cards, maintaining accurate player tracking information, and assisting the Marketing Department with all casino promotions- Working the main bank as assigned- Answering phone calls with proper phone etiquette- Complying with state, company, department policies and regulations
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- Verify all paperwork is accurately completed prior to sending to accounting/audit.- Verify funds received and disbursed to other departments.- Ensures that all local, state and federal rules and regulations are followed.- Maintain security and accountability over all funds, to include chips, coins, cash currency, and paperwork- Ensures that all company and departmental policies and procedures are followed. - Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Performs the duties of the Cashiers or Main Bankers when needed.- Provides supervision to Player Services Reps I, II, and III. - Any and all duties as assigned by your Assistant Shift Manager or Above.
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- Responsible for fostering a fun environment- Responsible for being a gracious host to all internal and external guests- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Accurately completing and updating electronic MTL/MIL transactions- Accurately process Poker Room activity; verification of front-line cashier transactions over $1,000.00, receiving Poker Dealer tokes, process chip redemptions when required; verification of hand-to-hand transactions between cashiers; conduct transactions with other departments as needed in the absence of a member of management- Flexibility with schedule, perform any cashiering duties as needed, or as instructed by member of management- Understands and performs department...
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SUMMARY: Assist customers in an efficient and friendly manner. Validate and redeem slot machine TITO tickets. Cash checks and chips, exchange currency, process credit card advances, promote rewards program, and assist customers as needed. Fill the Everi kiosks and Glory machine as needed. Safeguard company assets at all times. ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned. - Ensure compliance with company policies and all state and federal regulations. - Prepare chip fills, credits, and transfers.- Process employee transactions.- Redeem slot machine TITO tickets.- Cash chips. Redeem players’ winnings for cash.- Process credit card and personal check withdraws.- Prepare funds for Jackpot payouts.- Verify employee tokes.- Verify...
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- This would include two of the duties of Player Services, such as the following:Player Services Rep. 1 plus one of the following Sports Writer or Main Banker. Cashier - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department.- Exchanges cash, coins, tokens and chips in accordance with established procedures.- Aids customers in completion of credit applications.- Cashes personal, travelers and payroll checks in compliance with approved procedures, and performs credit card advances.- Records any applicable federal cash transactions.- Issues and receives payments on markers.- Balances bank at end of shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers...
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- This would include two of the duties of Player Services, such as the following:Player Services Rep. 1 plus one of the following Sports Writer or Main Banker. Cashier - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department.- Exchanges cash, coins, tokens and chips in accordance with established procedures.- Aids customers in completion of credit applications.- Cashes personal, travelers and payroll checks in compliance with approved procedures, and performs credit card advances.- Records any applicable federal cash transactions.- Issues and receives payments on markers.- Balances bank at end of shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and...
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- This would include two of the duties of Player Services, such as the following:Player Services Rep. 1 plus one of the following Sports Writer or Main Banker. Cashier - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department.- Exchanges cash, coins, tokens and chips in accordance with established procedures.- Aids customers in completion of credit applications.- Cashes personal, travelers and payroll checks in compliance with approved procedures, and performs credit card advances.- Records any applicable federal cash transactions.- Issues and receives payments on markers.- Balances bank at end of shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and...
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- Responsible for providing guidance and daily supervision to staff in the Poker area. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures efficient operations protection of Poker assets during assigned shift. - Maintains a continuous inspection of cards ensuring the...
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- Poker Assistant Shift Manager shall be the Manager assigned and present with the responsibility for directly managing and supervising all activities related to the operation and conduct of poker.- Opens and closes games, monitors player ratings; reports win-loss in accordance with department standards.- Provides direct supervision of all games and staff.- Enforces games procedures and policies as outlined in company and department manuals; state regulations and in accordance with Internal Controls.- Ensures the integrity of all gaming chips and monies entrusted.- Maintains game security and protects company assets at all times.- Shall make table fills/credits as needed.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance...
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- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests.- Maintains thorough knowledge of all aspects of the games dealt. - Conducts assigned game according to procedure. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Ensures appropriate game protection. - Ensures appropriate game pace for all players.- Ensures payouts are made quickly and accurately. - Fills and credits tables by verification of...
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- Experience in conducting poker game. - Safeguards the assets of the company.- Conduct the poker game.- Responsible for the accuracy of the table bank and the pot.- Adhere to poker room policies / procedures.- Review and inspect assigned working environment for any and all safety hazards.- Keep well informed of all corporate, property and Poker Department policies and/or procedures, upcoming events.- Required to do BRUSH-duty As Needed- Poker Dealer Will Keep All Accrued Tips- Comply with Pennsylvania Gaming Control Board Regulations- Perform other job related duties as assigned.
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- Ability to deal poker in order to provide a courteous and entertaining experience- Accepting direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met- Initiating courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity- Protecting the integrity of the game through visual observation of all guests and game layout - Presenting oneself as a credit to the Company and encourages others to do the same - Performing all other related and compatible duties as assigned
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What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.Ready to go all-in on a new career? Hollywood Casino St. Louis is offering Poker Dealer Training to help launch your career in the exciting world of table games!What We Offer:- Professional Poker Training– Taught by instructors. ($13.75 per hour training pay)- Employment Opportunity Upon Successful Completion– Pass your audition and be offered a position as a Poker Dealer.- Competitive Pay + Tips– Earn a steady base wage and benefit from generous player tips.-...
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What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.Ready to go all-in on a new career? Hollywood Casino St. Louis is offering Poker Dealer Training to help launch your career in the exciting world of table games!What We Offer:- Professional Poker Training– Taught by instructors. ($13.75 per hour training pay)- Employment Opportunity Upon Successful Completion– Pass your audition and be offered a position as a Poker Dealer.- Competitive Pay + Tips– Earn a steady base wage and benefit from generous player tips.-...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
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As a Poker Dealer:- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Poker Department - Adheres to all gaming commission and company and departmental policies and procedures while dealing assigned games.- Make accurate and clear chip and cash transactions.- Informs Poker Assistant Shift Manager when a mistake is made or a dispute arises, or of any unnatural or irregular play.- Verifies, by signature, all clerical transactions.- Assists customers with any problems or requests.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.- Any and all duties as assigned by your Manager or a member of management. As a Poker Supervisor:- Knowledge of and enforcement of...
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ESSENTIAL DUTIES AND RESPONSIBILITIES- Ability to deal poker in order to provide a courteous and entertaining experience.- Accept direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met.- Initiate courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity.- Sponsor new dealers as needed in order to provide new hires with adequate on the job training.- Protect the integrity of the game through visual observation of all guests and game layout - Responsible to maintain a clean, organized work area including wiping down poker tables and picking up dirty glasses and ashtrays from empty seats. - Present oneself as a credit to...
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- Responsible for providing guidance and daily supervision to staff in the Poker area. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Enthusiastically supports, actively promotes, and demonstrates customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for supporting compliance to departmental budgets. - Schedules, trains, motivates, evaluates, and supervises staff in order to ensure that employees receive adequate guidance and resources to accomplish established objectives. - Establishes and monitors standard operating procedures, guidelines, and objectives; maintains...