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- Responsible for supervising staff and the overall daily management of a designated section or area in the Table Games department. - Enthusiastically provides a memorable and exciting experience for our guests. Assists the team in providing the same experience.- Provides feedback to the Casino Manager on game limits, game spread, staffing and possibilities to increase revenue and the guests experience.- Engagement with the team on all suggestions and ideas. - Responsible for the accountability of the chips, cards, dice, and all other gaming equipment.- Maintains a continuous inspection and logging of cards and dice, ensuring the security of assigned table games during assigned shift.- Shares responsibility for the overall integrity of daily operations.- Responsible for...
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ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Works closely with Manager Table Games Shift to implement and oversee overall strategies for customer service, comping, and expense management to maximize profitability - Responsible for the overall integrity of daily operations. Model regulatory, departmental and company policies and procedures - Drives improved results through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high-quality service, then monitors...
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Responsible for protecting the integrity of games in an assigned area. Essential Functions - Safeguard Company assets located in the assigned work area - Enforce Casino rules and regulations for table games - Enforce rules and regulations pertaining to Title 31 (Bank Secrecy Act) - Adhere to Michigan gaming regulations - Respond to and act on customer disputes arising in assigned area - Direct assignments of Table Games personnel within their assigned section- Ensure that proper table inventories are maintained in assigned area- Issuance of credit to customers - Ensure full accountability for playing cards and dice within their assigned area - Assess customer play for the extension of complimentaries - Accurately track customer play for rating purposes...
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- Prepares and pours alcoholic and non-alcoholic beverages according to approved recipes, portion standards, and presentation guidelines. - Provides timely, professional beverage service to guests and beverage servers, maintaining efficiency during high-volume periods. - Monitors guest alcohol consumption and intervene appropriately in accordance with responsible beverage service guidelines and regulations. - Operates POS systems accurately, processes cash, credit, and comp transactions, and maintains strict adherence to financial controls. - Maintains a clean, organized, and fully stocked bar station, including setup, operation, and breakdown in accordance with health and safety standards. - Ensures all garnishes, glassware, ingredients, and equipment meet brand, culinary, and...
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- Prepares and cooks menu items for batch and à la carte service according to recipes, portion standards, and quality expectations. - Supports culinary standards and operational guidelines during assigned shifts, ensuring kitchen areas remain clean, organized, stocked, and efficient. - Performs a wide range of culinary functions including broiler, sauté, pantry, prep, and expo stations as needed. - Washes, peels, cuts, portions, seasons, cooks, and garnishes food items using proper techniques and attention to quality, consistency, and presentation. - Monitors food during cooking through tasting, visual checks, and temperature control to ensure proper doneness and flavor. - Operates kitchen equipment safely and effectively, including ovens, grills, broilers, steam kettles, and...
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- Prepares and cooks menu items for batch and individual plated service in accordance with established recipes, portion standards, and plating guidelines. - Performs assigned kitchen functions including broiler, sauté, pantry, prep, expo, and production stations as needed. - Executes food preparation tasks such as washing, cutting, seasoning, cooking, carving, portioning, saucing, and garnishing with attention to quality and presentation. - Monitors food during cooking through tasting, visual checks, and temperature control to ensure proper doneness and consistency. - Operates kitchen equipment safely and efficiently, including ovens, grills, broilers, roasters, and steam kettles. - Demonstrates strong knife skills, including classic cuts, safe handling, and proper sharpening...
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- Greets guests warmly upon arrival and provides fast, friendly, and professional service throughout the dining experience. - Manages guest seating according to established rotation and reservation guidelines to ensure balanced service and optimal table flow. - Maintains accurate seating, wait list, and reservation documentation and monitors table availability in real time. - Keeps the host stand, cashiering area, and surrounding dining spaces clean, organized, and guest-ready in accordance with health and safety standards. - Assists wait staff and bus persons as needed by refilling beverages, pre-bussing and bussing tables, and responding to guest needs. - Communicates clearly with service staff regarding seating status, guest needs, and operational priorities. - Promotes...
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- Greets guests warmly upon arrival and provides fast, friendly, and professional service throughout the dining experience. - Manages guest seating according to established rotation and reservation guidelines to ensure balanced service and optimal table flow. - Maintains accurate seating, wait list, and reservation documentation and monitors table availability in real time. - Keeps the host stand, cashiering area, and surrounding dining spaces clean, organized, and guest-ready in accordance with health and safety standards. - Assists wait staff and bus persons as needed by refilling beverages, pre-bussing and bussing tables, and responding to guest needs. - Communicates clearly with service staff regarding seating status, guest needs, and operational priorities. - Promotes...
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- Provides prompt, friendly, and professional food and beverage service to guests while creating a welcoming and engaging dining experience. - Takes accurate food and beverage orders, communicates effectively with bartenders and kitchen staff, and assists with beverage preparation and delivery. - Processes guest transactions accurately using POS systems and handles cash, credit, and comp transactions in accordance with financial control procedures. - Engages guests in friendly conversation, uses guest names when appropriate, and provides personalized service throughout the visit. - Monitors guest alcohol consumption and intervene as necessary in accordance with responsible service guidelines. - Promotes current property events, programs, and promotions and recognizes repeated or...
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- Provides prompt, friendly, and professional food and beverage service to guests while creating a welcoming and engaging dining experience. - Takes accurate food and beverage orders, communicates effectively with bartenders and kitchen staff, and assists with beverage preparation and delivery. - Processes guest transactions accurately using POS systems and handles cash, credit, and comp transactions in accordance with financial control procedures. - Engages guests in friendly conversation, uses guest names when appropriate, and provides personalized service throughout the visit. - Monitors guest alcohol consumption and intervene as necessary in accordance with responsible service guidelines. - Promotes current property events, programs, and promotions and recognizes repeated or...
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- Adheres to all departmental and property policies and procedures regarding guest service standards.- Assumes responsibility for maintenance of the racetrack and racing grounds.- Maintains the appearance of the track to meet required standards; maintains plants, trees, and sHRubs and applies chemicals as needed, under supervision.- Operates a variety of vehicles, machinery, and equipment to include tractor, pick-up truck, and power and manual maintenance tools.- Performs a variety of grounds maintenance duties to include weed treatment, painting, trash collection, and operating of irrigation systems.- Performs preventative maintenance as needed; cares for and maintains all light and heavy equipment.- Notifies higher level management of any suspicious or unusual activity in a...
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- Responsible for maintaining electrical, plumbing, and other repair needs related to the Harmar OTB. - Assists in repairs of kitchen equipment. - Troubleshoots and repairs minor plumbing and electrical problems. - General knowledge of OSHA requirements and understanding/compliance with safety procedures. - Maintains property appearance by repairing walls, floors, carpeting, and painted surfaces as needed. - Assists Maintenance department with projects as assigned. - Reports back to The Meadows Facility Manager regarding any major repairs. - Performs all other related and compatible duties as assigned.
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- Maintains racing surface and surrounding areas by operating gasoline or deisel-powered tractors and equipment to move material and draw farm implements in designed methods to include the following:- Ability to operate all equipment and accessories within track maintenance department. This includes large tractors, skid loaders, large front-end loaders, loaders, large trucks, zero-turn mowers, trimmers, saws, etc. - Releases brakes, shifts gears, and depresses accelerator or move throttle to control forward and backward movement of tractor.- Steers tractor by turning steering wheel and depressing brake pedals.- Assists in maintaining the integrity of the race surface during training and racing.- Load and deliver clay and sand materials to racetrack and barn areas. - Assists...
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This position will be responsible for assisting with day to day parking operations and traffic management for Greektown Casino Hotel. Essential Functions - Direct inbound and outbound traffic - Change and move signage as directed - Cone off and open parking spaces/levels as directed - Walk garage levels and report hazards, maintenance issues; suspicious activity to various teams - Physically count occupied and un-occupied parking spaces - Communicate parking policy to patrons - Provides the highest level of guest service – Train new team members (Traffic & Booth Attendants only) - Maintain a thorough knowledge of the property and promotions - Provides guests with directions and information about Greektown District - May operate, and move guest vehicles if...
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- Verifies ticket information to ensure guests are at appropriate event and in appropriate seat or section of the Event Center.- Checks tickets and ushers guests to the appropriate seat in the Event Center.- Answers any questions that Event Center guests may have about the event including but not limited to event information, location, and casino offerings.- Explains promotions and provides accurate information about the casino, hotel, and food and beverage outlets to guests upon request.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Notifies Leadership of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Maintains knowledge of...
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- Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service - Washing of dishes, pots, pans, glassware, utensils or other items used in the preparation, presentation or service of food and beverage products - Stock ice and other beverage products such as soft drink canisters, juice, CO2 for all necessary areas as requested or necessary - Retrieve and deliver items from storerooms and refrigeration units as needed - Clean and sanitize food and beverage areas including kitchen, refrigeration units, and storerooms including removal of debris or litter and sweeping and mopping floors
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- Cleans and sanitizes storage areas. - Rotates stock to ensure freshness of products. - Keeps walk-in, reach-ins, and bar areas cleaned. - Keeps the liquor cage clean and organized, free from boxes. - Checks with food production staff as to all equipment needed and secures. - Coordinates with manager on duty as to upcoming business or cleaning needs.- Sanitizes all equipment for re-supply to kitchen, dining room, and bar areas. - Polices and sanitizes all kitchen, bar, and storage areas and equipment.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the...
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- Sets up dishwasher machine by reading instructions on machine or by asking supervisor for assistance. - Cleans the dishwashing equipment and working area when necessary. - Washes dishes: stacks dishes and runs through dish machine, scrubs pans, puts dishes away. - Cleans the kitchen: sweeps and mops floors, empties trash, changes waiter in and de-limes dish machine, washes walls and baseboards, scrubs sinks, etc. - Maintains cleanliness of the store room, walkways, and hallways. - Stocks ice for all necessary areas and keeps it replenished throughout the day. - Takes out trash and cardboard and disposes in proper dumpster. - Keeps records of broken dishes and ensures glass is disposed of properly. - Provides positive communication and uses Red Carpet Service skills...
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- Responsible for the washing, drying, folding, ironing and storing of linens for the laundry. - Adhere to established department and property policies and procedures regarding guest service standards. - Sort, wash, dry, fold, iron and store linens according to established procedures. - Perform routine maintenance on the laundry equipment; includes cleaning dryer traps and greasing flat ironer. - Maintain production levels according to level of room occupancy. - Assist vendors who, as part of their service, perform inspections and tests of cleaning agents and operations. - Handle cleaning products in a safe manner. - Maintains daily worksheets. - Must be willing to work any shift. - Count & process reclaimed items. - Weigh & count all received linen. - Keep accurate...
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- Responsible for the washing, drying, folding, ironing and storing of linens for the laundry. - Adhere to established department and property policies and procedures regarding guest service standards. - Sort, wash, dry, fold, iron and store linens according to established procedures. - Perform routine maintenance on the laundry equipment; includes cleaning dryer traps and greasing flat ironer. - Maintain production levels according to level of room occupancy. - Assist vendors who, as part of their service, perform inspections and tests of cleaning agents and operations. - Handle cleaning products in a safe manner. - Maintains daily worksheets. - Must be willing to work any shift. - Count & process reclaimed items. - Weigh & count all received linen. - Keep accurate...
