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- Reads food orders from computer printouts, and prepares food items, according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room staff. - Communicates as needed with Lead Cook and Sous Chefs.
- Responsible for providing great customer service while issuing betting transactions to player. - Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for learning and understanding all facets of horse racing. - inputs wagers into the tote machine and cashes/cancels tickets. - Responsible for accurate wagers. - Responsible for maintaining and balancing a cash drawer; balances to zero and pays shortages to the main bank. - Assists in providing players with information regarding scratched horses, race cancellations, payoffs/delays, and prices. - Responsible for complying with The Meadows’ AML Compliance Program. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in...
- Responsible for meeting Table Games Dealer School attendance requirements. - Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school.
- Responsible for meeting Table Games Dealer School attendance requirements. - Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school.
- Determines guest needs and suggests products to enhance service and meet sales goals.- Assists guests in their menu selections and packages guest orders according to established recipes and outlet standards.- Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage.- Responsible for completing all day-to-day activities in work areas to maintain service, product quality, and cashiering responsibilities in a sanitary, safe, and effective manner.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
This position will be responsible for assisting with day to day parking operations and traffic management for Greektown Casino Hotel. Essential Functions - Direct inbound and outbound traffic - Change and move signage as directed - Cone off and open parking spaces/levels as directed - Walk garage levels and report hazards, maintenance issues; suspicious activity to various teams - Physically count occupied and un-occupied parking spaces - Communicate parking policy to patrons - Provides the highest level of guest service - Train new team members (Traffic & Booth Attendants only) - Maintain a thorough knowledge of the property and promotions - Provides guests with directions and information about Greektown District - May operate, and move guest vehicles if necessary - Maintain a...
This is a 32 hours per week role within a third party company. The incumbent will not be employed with Ameristar Casino. The incumbent for this role will work in the Ameristar Casino Wardrobe Department. Responsibilities include completing uniform fittings; providing face-to-face customer service; receiving dry cleaning; maintaining and stocking inventory; completing garment alterations as needed; maintaining a record of daily transactions. Must be a team player and have basic knowledge of computers.
- Verifies ticket information to ensure guests are at appropriate event and in appropriate seat or section of the Event Center.- Checks tickets and ushers guests to the appropriate seat in the Event Center.- Answers any questions that Event Center guests may have about the event including but not limited to event information, location, and casino offerings.- Explains promotions and provides accurate information about the casino, hotel, and food and beverage outlets to guests upon request.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Notifies Leadership of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Maintains knowledge of...
- Cleans and sanitizes storage areas. - Rotates stock to ensure freshness of products. - Keeps walk-in, reach-ins, and bar areas cleaned. - Keeps the liquor cage clean and organized, free from boxes. - Checks with food production staff as to all equipment needed and secures. - Coordinates with manager on duty as to upcoming business or cleaning needs.- Sanitizes all equipment for re-supply to kitchen, dining room, and bar areas. - Polices and sanitizes all kitchen, bar, and storage areas and equipment.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the...
- Sets up dishwasher machine by reading instructions on machine or by asking supervisor for assistance. - Cleans the dishwashing equipment and working area when necessary. - Washes dishes: stacks dishes and runs through dish machine, scrubs pans, puts dishes away. - Cleans the kitchen: sweeps and mops floors, empties trash, changes waiter in and de-limes dish machine, washes walls and baseboards, scrubs sinks, etc. - Maintains cleanliness of the store room, walkways, and hallways. - Stocks ice for all necessary areas and keeps it replenished throughout the day. - Takes out trash and cardboard and disposes in proper dumpster. - Keeps records of broken dishes and ensures glass is disposed of properly. - Provides positive communication and uses Red Carpet Service skills...
- Sets up dishwasher machine by reading instructions on machine or by asking supervisor for assistance. - Cleans the dishwashing equipment and working area when necessary. - Washes dishes: stacks dishes and runs through dish machine, scrubs pans, puts dishes away. - Cleans the kitchen: sweeps and mops floors, empties trash, changes waiter in and de-limes dish machine, washes walls and baseboards, scrubs sinks, etc. - Maintains cleanliness of the store room, walkways, and hallways. - Stocks ice for all necessary areas and keeps it replenished throughout the day. - Takes out trash and cardboard and disposes in proper dumpster. - Keeps records of broken dishes and ensures glass is disposed of properly. - Provides positive communication and uses Red Carpet Service skills...
- Assist trainers in saddling their horses for each race.- Maintain jockey’s equipment.
General Accountabilities: - Greet and welcome guests to the establishment with a positive and warm attitude. - Direct traffic in the parking lot as needed, assistguests and welcome them into the establishment. - Accommodate guests by opening doors and assisting with luggage or other heavy items. - Collect and accurately label keys belonging to guests ensuring their proper return. - Park guests’ vehicles in predetermined areas within the parking lot while following traffic laws. - Operate vehicles safely and responsibility. - Keep paperwork regarding guests’ vehicles and daily transactions.
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets arriving and departing guests.- Parks guest vehicles in specified areas in an efficient and safe manner.- Retrieves customer vehicles from specified areas in an efficient and safe manner.- Performs drive-and-park assignments per department policies and procedures.- Promptly reports any incidents to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude - initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events - Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage - Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations - Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows. - This includes, but is not limited to, driving shuttles and working in coat...
Our Vice President of Human Resources, Multi-Property will lead the talent management life-cycle and focus on team member engagement for Argosy Riverside and Hollywood Casino at Kansas Speedway. Our new executive must have experience in a union environment and with union negotiations. - Ensures the company practices are compliant with all laws and regulations affecting human resource activities.- Recommends policy changes when appropriate and directs and coordinates human resources activities.- Create and maintain a respectful environment.- Build and lead a high performance team, establish a “learning” environment within and outside the department.- Think strategically and make independent decisions with “green fields”.- Provide direction and prepare...
- Responsible for directing the overall operations and staff of the Marketing department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Develops and executes a Strategic Marketing Plan to include marketing reinvestment, direct-marketing, advertising, public relations/community relations, and entertainment for the property which generates trial, builds long-term relationships with customers, and strengthens the brand value.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives....
- Provides leadership and motivation to various areas of Player Development including Executive and Casino Host teams, National Casino Marketing and VIP Asian Marketing.- Works with guest contact departments to develop and implement strategies and programs to cultivate the market for new and existing high-limit casino guests.- Monitors existing high-limit guest programs and develops knowledge of guest betting habits, credit situation, and levels of participation to ensure maximum profit margins, adequate play levels, and appropriate cost control.- Hosts high-limit guests and accommodates their needs within program guidelines to ensure guest satisfaction and encourage return visits.- Awards guest complimentaries based on gaming action and program guidelines.- Coordinates guest...
- Performs daily set up of bar and service areas.- Maintains butler pantry and specific supplies.- Utilizes charm, warmth, extreme discretion, confidentiality and cordiality in providing attentive, highly detailed unobtrusive service to guests. - Knows guests by name, personal preferences.- Use departmental cleaning and sanitizing chemicals per OSHA, departmental and manufacturer operating standards- Inserts necessary chemicals, detergents and additives to ware washing machine chemical supply systems- Informs management of any product shortages, equipment failures or staffing issues in a timely manner- Cleans front and back bar counters, shelving, refrigerators, other equipment and floors- Cleans Beverage department glasses using mechanical ware washing equipment-...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
