Job Listings

- Observe casino floor for criminal activity such as theft or cheating while protecting assets of the casino- Perform daily audits of all areas of casino operations, daily shuffle machine audits, weekly pit rating audits to ensure compliance with SOX, monthly ball drop audits, and evaluate large player wins- Write detailed reports of all observations and log all communications while maintaining daily shift reports.

- Responsible for the clandestine monitoring of the following:- The gaming conducted at the slot machines. - The operations conducted at and in the cashiers' cage and any satellite cage. - The operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines. - The count processes conducted in the count room. - The movement of cash and slot cash storage boxes. - The entrances and exits, the gaming floor and the count room.                               - The gaming conducted at the table games.                                                           - The operation of any satellite cage or Poker room cage.- The storage areas used for the storage of chips,...

ESSENTIAL DUTIES AND RESPONSIBILITIES- Protect company assets by observing the activities of employees and customers via surveillance cameras.- Review surveillance coverage on cases of patron/internal control disputes.- Complete daily activity report and note any pertinent facts. - Monitor recording equipment, and check equipment operation. - Report all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements.- Meet department uniform, appearance and grooming requirements.- Keep work areas clean and free of safety hazards, debris and litter.- Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner.- Perform other job related and...

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- When assigned to surveillance monitoring room, "patrols" the facility through the pan, tilt and zoom cameras and records all pertinent activity on the digital video recording systems. Logs and marks recordings and files them in one of several repositories depending on the activity depicted.- Must learn all table games offered at property and be trained in cheating methods and card counting in order to be able to recognize that activity when it is occurring- Must learn policies, procedures, Internal Controls and State Regulations for all gaming and cash...

- Observes and reports any and all gaming violations and/or thefts of L’auberge property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino, i.e., table games, slots, keno, race & sports book, food and beverage outlets, parking lot, parking garages, hotel/casino complex, outbuildings and shops. - Video records gaming and security-related incidents within the realm of monitor room video recording and surveillance capabilities. - Participates in court actions relating to gaming violations. - Learns and uses various card count systems. - Learns all games in use at L’auberge and all procedures and cheating indicators of such games.

 - Observes and reports any and all gaming violations and/or thefts of company property- Operates monitor room equipment, including basic computer functions- Participates in court actions relating to gaming violations- Learns and uses two card count system- Learns all games in use and all procedures and cheating indicators of such games- Writes proper reports as needed in a timely manner- Responds to surveillance supervision and gaming control requests- Responds to requests of all other departments when necessary 

ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary:   - Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and overall coverage mandated by Gaming regulations.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...

- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department.- Observes activities of customers and team members in all gaming and money handling areas.- Reports to Surveillance Supervisor and Director of Surveillance. Will notify gaming commission agents and/or Mississippi State Tax Commission agents when appropriate.- Ensures compliance of all company and departmental policies and procedures.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

What does Hollywood Casino & Hotel have to offer?- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University, discounts & Diversity Scholarship for team members dependents.As a Surveillance Agent you will:Shift: 7:00am - 3:00pm or 3:00pm-11:00pmPay: $17.00 per hour- - Monitor all areas of the casino property via CCTV equipment to detect suspicious activities involving guests and team members. - Observe gaming operations to ensure compliance with Missouri Gaming Commission (MGC) regulations, casino internal controls, and standard operating procedures. - Document unusual or irregular activities and report findings to the appropriate personnel, including management and Missouri Gaming...

General Accountabilities:  - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas.  - Observes and reports all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. - Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems. 

- Observes and reports any and all gaming violations and/incidents on company property- Operates all surveillance equipment, including, but not limited to, monitors, switches, computers, controllers, and cameras as assigned.- Learns all games in use and all procedures and cheating indicators of such games.- Understands and ensures compliance with all company/department policies and procedures.- Ensures compliance with all state and federal regulations.- Writes proper reports as needed in a timely manner.- Reviews and responds to all surveillance and gaming control request.- Interprets and reviews all other departments request when necessary.- Remains current with all activities that threaten the security of the property.- This job description is not intended to be...

- Following all Surveillance Policies and Procedures, as they apply to the Accounting, Internal Controls and Commission Rules and Regulations.- Establishing priorities, plan, supervise and ensure open lines of communication exist between surveillance and other departments Formulating, implementing and enforcing the rules and regulations of the Surveillance Department- Performing the functions of the Surveillance team, as needed- Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high-quality customer service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result- Management...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for performing a wide variety of diagnoses and repairs of surveillance equipment. - Diagnoses and repairs mechanical and electronic surveillance equipment malfunctions with minimal guidance or assistance. - Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance. - Communicates with dispatchers and other technicians to efficiently manage open calls. - Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either. - Performs general and preventive maintenance on all surveillance equipment. - Responsible for the inspection, installation, and removal of all casino...

- Demonstrating outstanding internal and external service in accordance with “Red Carpet Service” program guidelines- Repair, install, and relocate surveillance cameras and lenses, monitors and DVRs, and other equipment such as sound systems, entertainment television programming, electronic security locks, etc as requested by management- Install cabling as needed- Clean and service all surveillance equipment- Review digital surveillance records to ensure compliance with the Illinois Gaming Board’s records retention schedule’s minimum retention period- Perform duties and responsibilities associated with the Illinois Gaming Board statewide voluntary self-exclusion program- Attend department and company meetings as required

- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department. - Performs preventative maintenance on surveillance equipment. Included, but not limited to, cleaning of cameras, domes and housing, as well as digital surveillance equipment.- Performs camera moves and installation to support gaming equipment requirements.- Performs wire pulls in conjunction with surveillance equipment installation.- Will assist outside technicians with surveillance equipment installation and service.- Will report on condition and inventory of all surveillance equipment on hand.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your...

MAJOR JOB DUTIES: Duties include, but are not limited to the following: The Surveillance Technician is responsible for the installation, maintenance and repair of the surveillance system equipment used by the surveillance department. Performs preventive and corrective maintenance on electronic, electrical and mechanical components of the surveillance system in a professional manner order to assist in reaching profitability, guest satisfaction, and workforce strength and compliance goals. ESSENTIAL DUTIES AND RESPONSIBILITIES:   - Must be on call 24 hours a day. - Ensure compliance with applicable laws and regulations. - Perform the duties of a Surveillance Supervisor or Agent if necessary. - Perform other duties as assigned by the Surveillance Manager. - Provide...

The systems administrator supports and maintains the Company’s Microsoft Windows network environment.  This position is the primary technical support resource for many operating areas of the Company, including vital internal business process applications and some revenue generating applications.   ESSENTIAL RESPONSIBILITIES- Oversee administration, installation and maintenance of the Company’s non-AS/400 computer and network assets, including server and related hardware, operating system software, third-party application software, data, and interfaces to other systems- Maintain application and operating system configurations and user accounts and privileges, both within the Microsoft Active Directory environment and within individual stand-alone applications- Plan, document,...

- Responsible for supervising staff and management in the table games department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Works closely with the Assistant Shift Manager and/or Shift Manager to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability.Make suggestions for improvement on...

Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Discounted Casino bus tickets  - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services- Education reimbursement program and Annual Scholarship Program - Career development...

**Sign-On Bonus** Pay-out will be paid as follows:- $500 in 30 days- $1000 in 90 days- $1000  in 180 daysESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department.- Provides oversight for all games, game protection, and overall operation of the table games on their assigned shift.  - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing...