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- Delivers and retrieves guest's vehicles to and from casino/hotel front entrance and valet parking lot.- Runner must run to the valet lot and bring the vehicle to the Casino/Hotel entrance.- Locks vehicle and gives keys to dispatch.- Adheres to all company and departmental policies, procedures and safety standards.- Must have a clean and neat appearance. Must maintain a valid driver’s license in your state of residence and maintain a clean driving record. Must have driver’s license on their person at all times.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.- Any and all duties as assigned by your Supervisor or a member of management.
- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Tickets all incoming vehicles; surveys guest vehicles, indicating any damage on parking ticket. - Parks all incoming vehicles in a safe, responsible manner. - Returns keys to the Valet booth.- Places keys on keyboard.- Picks up keys at the booth window or retrieves keys from keyboard.- Retrieves ticket from departing guest and notifies the Valet retrievers for pickup.- Retrieves all exiting vehicles in a safe, responsible manner.- Assists co-workers in clean up of areas assigned to Valet.- Hangs and retrieves coats in Coat Check.- Responds to guest inquiries, provides assistance, or...
- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Tickets all incoming vehicles; surveys guest vehicles, indicating any damage on parking ticket. - Parks all incoming vehicles in a safe, responsible manner. - Returns keys to the Valet booth.- Places keys on keyboard.- Picks up keys at the booth window or retrieves keys from keyboard.- Retrieves ticket from departing guest and notifies the Valet retrievers for pickup.- Retrieves all exiting vehicles in a safe, responsible manner.- Assists co-workers in clean up of areas assigned to Valet.- Hangs and retrieves coats in Coat Check.- Responds to guest inquiries, provides assistance, or...
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for directing the overall operations and staff of the Table Games/Slots/Poker department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance...
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for directing the overall operations and staff of the Table Games, Slots, Poker, and Sports Betting departments. Develops, implements, and manages operational goals and monitors the achievement of performance and profit objectives. - Ensure that scheduling is done effectively and efficiently, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns/deviations to the Executive Management / GM. - Enthusiastically supports, actively promotes, and demonstrates superior customer service...
This position oversees the financial operations for Plainridge Park Casino in Massachuesetts and Hollywood Casino Hotel & Raceway Bangor in Maine. - Responsible for directing the overall operations and staff of the Finance department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving deadlines. - Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM. - Enthusiastically supports, actively promotes, and demonstrates superior customer...
- Responsible for directing the overall operations and staff of the Food & Beverage, Stewarding and Hotel departments. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. Functions as a strategic leader of all areas of responsibility.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company...
SUMMARYThis position will develop and execute a strategic and comprehensive marketing plan for Hollywood Caisno Toledo that optimizes acquisition, retention, revenue growth, penetration rates, and market share. Our new executive will also be part of a collaborative, focused, and results driven executive team that focuses on "fans first." - Develops and executes strategic marketing direction to include marketing reinvestment, direct marketing, advertising, public relations/community relations, and entertainment which generates revenue and builds long term relationships with customers and strengthens the brand value.- Develops and implements annual marketing plan for the property that supports the overall brand strategy for the company.- Monitors and increases loyalty database...
SUMMARYThe Vice President of Rewards Strategy is responsible for developing and driving the strategic direction of compensation, benefits, and wellness programs that align with the Company’s goals, support employee engagement, and attract and retain talent. This position partners closely with executive leadership, ensuring our compensation, benefits, and wellness programs are meaningful, competitive, and innovative. - Develop and implement a competitive and comprehensive compensation, benefits, and wellness strategy focused on talent attraction, engagement, and retention in alignment with the Company’s overall strategy.- Drive core benefits programs and processes, including executive benefits, core and supplemental benefit programs, health and welfare, ancillary offerings, and...
SUMMARYThis position will be responsible for preparing, mixing and serving food and beverage products. This is a non-supervisory position.ESSENTIAL DUTIES AND RESPONSIBILITIESProvide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service.- Retrieve, prepare, display, sell and serve products to customers including but not limited to alcoholic and non-alcoholic beverages.- Pour, mix or prepare ingredients such as liquor, soda, water or fruit juice to prepare beverages as ordered including drawing from taps or pouring from bottles.- Ensure that garnish items are adequately prepared and stocked including proper preparation of such items as...
- Performs daily set up of bar and service areas.- Maintains butler pantry and specific supplies.- Utilizes charm, warmth, extreme discretion, confidentiality and cordiality in providing attentive, highly detailed unobtrusive service to guests. - Knows guests by name, personal preferences.- Use departmental cleaning and sanitizing chemicals per OSHA, departmental and manufacturer operating standards- Inserts necessary chemicals, detergents and additives to ware washing machine chemical supply systems- Informs management of any product shortages, equipment failures or staffing issues in a timely manner- Cleans front and back bar counters, shelving, refrigerators, other equipment and floors- Cleans Beverage department glasses using mechanical ware washing equipment-...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Enforces minimum age requirements and standards of fashionable and acceptable appearance of the guests entering the venue. - Identifies and directs VIP guests as indicated by management and VIP representatives. - Maintains a well-controlled environment for lines that may occur for entry into the venue. - Operates cash register, takes money, makes change, and accounts for cash and Credit receipts. - Sets stanchions appropriately nightly and for special events held within the venue. - Assists with special events and promotions as needed. - Anticipates guest needs when possible. - Communicates with managers regarding guest requests.- Holds conversations and interacts with guests. Responds to guests’ inquiries about Hollywood Casino by keeping abreast of the services and...
- Provides superior customer service in the VIP Room, Promotions, and Events. Demonstrates ability to positively effect interactions with customers and team members, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.- Check guest in at VIP room podium- Insure smooth operation of VIP room, monitor food and beverage service, and assist in general operations of food and beverage needs in VIP Room- Take guest complimentary requests and seek host approval- Assist guest with questions, inquires, promotions and general activities on casino floor at host podium- Answer in coming phone calls in VIP room and Host Podium- Assist the Marketing team at Promotions and EventsAssist casino hosts with...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives- Assists in hiring and training, and responsible for motivating, evaluating, and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives- Promoting a fun and exciting environment with a positive and upbeat attitude- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction- Directly supervise VLT Attendant team members on assigned shift- Responsible for team member adherence to departmental policies, operating procedures, training programs, directives, work...
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Exchange currency for guests- Responsible for the monitoring of VLT machine activity- Perform routine machine repairs and service, including jackpot and ticket fill process and responding to change lights.- Print replacement and issue new Marquee Rewards cards- Closely monitor customer needs by visibly circulating and interacting with patrons- Must be knowledgeable of all special events and promotions available to customers- Must at all times demonstrate friendly, ethical cooperative behavior with customers and co-workers- Actively seeking out...
- Responsible for directing the overall operations and staff of Security, EVS, Facilities, Engineering, Valet and Marine departments.- Adheres to and enforce compliance with all regulations established by the Louisiana State Police- Gaming Division, United States Coast Guard, ABS Consulting, OSHA and other applicable agencies pertaining to riverboat gaming and riverboat operations while adhering to the policies and procedures set forth by Boomtown Casino and Hotel.- Oversees maintenance of all equipment/systems onboard the riverboat, ensuring all are operational and kept in a state of readiness by using a preventive maintenance schedule.- Develops, implements, and manages operational goals and monitors achievements of performance objectives for areas of responsibility.- Serves on...
- Assists in hiring and training, and responsible for motivating, evaluating, and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Produces menu items as listed in each restaurant. Follows all prep lists and ensure kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates...
Ready to Walk into your dream Job? Join us at Hollywood Casino at Charles Town Races for our Find Your Fun Career event, where your career could be just a few steps away. We’re hosting walk-in interviews every Thursday from 3:00pm-5:00pm. Why Attend?- Casual and Fun Environment: We offer an exciting employee rewards programs along with employee focused events!- Inclusive Culture: At Hollywood Casino at Charles Town Races, we celebrate diversity and embrace the unique perspectives that each team member brings.- Exclusive Perks: Team members at Hollywood Casino at Charles Town Races receive discounts and benefits starting day one!Date and Time: Every Thursday from 3:00pm-5:00pm Location: 611 Finish Line Ave., Ranson, WV 25438 What to bring:- Resume (not required)-...