- Responsible for loading race horses in the starting gate before post time and serving as back-up for the Head Starter by performing the following duties in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Serve as a right hand for the Head Starter. - Maintain a log of all horses that come to the gate during training hours. - Log how the horse is handled while being loaded in the starting gate. This is called putting "Marks" on the horse. - The Starter is assigned a horse to handle. They must load the horse to the best of their ability with the information given. - Report any problems with the horses or the gate to the Head Starter. - Handle race horses and load into the starting gate. - Responsible for maintenance of the starting gate such as washing gate to keep it clean. - inspect batteries for any problems. - Set numbers on top of the starting gate, making sure that the number on the stall matches the number assigned to the horse being loaded into the gate. - Morning work consists of schooling horses or breaking these horses from the gate. Once a new horse is ready, the Asst. Starter sends them to the Head Starter for an application for an OK card. - Have the trainer bring the horse to the gate in the mornings, continually, until the Head Starter feels the horse has overcome the problem and is taken off the Head Starter's list. - Also, working with horses that have some problems while trying to load them into the gate. - Must carry out all duties assigned by the Head Starter.
- Loading race horses in the starting gate before post time.- Schooling horses in the morning.- Setting the gate for each race, ensuring numbers on gate.- Follow proper procedures for getting gate on and off track each race.- Making equipment changes if needed.- Assist jockeys while handling individual horses in gate.- Report any maintenance or safety issue with the starting gate to the head starter.- Performs head starter functions, if necessary.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.
YOUR DAILY RESPONSIBILITIES INCLUDE - Loading race horses in the starting gate before post time - Schooling horses in the morning - Setting the gate for each race, ensuring numbers on gate.- Follow proper procedures for getting gate on and off track each race - Making equipment changes if needed - Assist jockeys while handling individual horses in gate - Report any maintenance or safety issue with the starting gate to the head starter - Performs head starter functions if necessary - This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.
SUMMARY The Visual/Lighting Technician handles daily technical operations and first line maintenance for live, audio and video entertainment within the lounge and banquet facilities. ESSENTIAL DUTIES AND RESPONSIBILITIES - Must possess Intermediate – Advanced audio mixing skills, Basic – Intermediate lighting design and programming skills. - Comprehension and execution of artist riders, stage plots and input lists. - Perform routine and preventative maintenance functions, routine filter changes and routine lamp replacements. - Experience with corporate / banquet AV set ups. - Set up and operate audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, and related equipment for regularly scheduled events, presentations, promotions, and special events. - Able to operate man lifts and work at heights above 20 feet. - Set up, operate, adjust, service and repair electronic equipment. - Maintain strong communication with supervisor regarding status and functionality of equipment. - Assist with in-house audio, lighting and/or video equipment as well as coordinates with entertainment and corporate groups equipment and needs. - Aids the Marketing department and supports AV/Entertainment Technician and Entertainment Manager as needed. - Performs other job related and compatible duties as assigned.
SUMMARY:The Audio-Visual Manager is responsible for company assets within the Entertainment Department. Assist in ensuring all concert, live entertainment events (indoor and outdoor) and audio-visual equipment are properly planned, executed and maintained. Supports and leads team of AV Technicians in a fast-paced, physical environment. The following statements are intended as general illustrations of the work in this job class and are not all inclusive for this position. - The Assistant Audio-Visual Manager will maintain equipment and train team on A/V systems and repair procedures.- Oversee operation and maintenance of systems in entertainment venues as needed.- Conduct interview & hiring processes for AV Technicians.- The Assistant Audio-Visual Manager will coach AV TMs.- Project lead for AV capital & property driven projects.- Assign daily responsibilities to AV techs. Follow up to make sure tasks have been completed and issues have been resolved.- Assist in the development of design and production specifications of all concerts and live entertainment to ensure that a production schedule is maintained and secured.- The Audio Visual Manager will coordinate with other departments and internal/external guests to ensure all AV needs are met and events occur without incident. (Provide logistics for events)- Research and evaluation of new products, technologies, and procedures.- Provide technical support for AV hardware, control systems, and signal issues to both AV and non-AV team members throughout our property.- Develop standard operating procedures to make department as efficient as possible.- Specify equipment needs for AV programs and events of various sizes.- Provide audio and video recording and editing services for corporate and departmental training videos and web programs.- The Assistant AV Manager will program and update property wide audio systems.- Program and update music playlists for all property music channels with guidance from senior management.- When possible, repair equipment power supplies, circuits, consoles, etc… in house to save on costs.- Oversee property wide RF microphone usage to ensure microphones in various venues/ locations do not interfere with each other.- The Assistant AV Manager will ensure all paging and announcement systems work properly.- Ensure AV Technicians are following safety rules and procedures when working with heavy/ dangerous equipment.- The Assistant AV Manager will keep track of current inventory and notify when replacements are needed
SUMMARYThe Audio-Visual Event Supervisor is responsible for company assets within the Audio-Visual department. Assist in ensuring all group sales events, including conventions, weddings, and non-profit gala’s audio-visual requirements are properly planned, executed and maintained. Oversees the entire scope of audio-visual for all group sales events, including but not limited to client communication, planning, and day of operation. - The Audio-Visual Event Supervisor will work with the Group Sales department to execute internal and external meetings, conventions, weddings and non-profit events- Oversee operation and maintenance of systems in the event center as needed.- Assist in the development of design and production specifications of all group sales events to ensure that a production schedule is maintained and secured.- The Audio-Visual Event Supervisor will coordinate with other departments and internal/external guests to ensure all AV needs are met and events occur without incident. (Provide logistics for events)- Provide technical support for AV hardware, control systems, and signal issues to both AV and non-AV team members throughout our property.- Specify equipment needs for AV programs and events of various sizes.- When possible, repair equipment power supplies, circuits, consoles, etc. - Attend weekly BEO meetings.- The AV Event Supervisor will keep track of current inventory and notify when replacements are needed.- The AV Event Supervisor will keep track of all upcoming Banquet Event Orders (BEOs) to determine call times and weekly schedule. - When no Events are planned, the AV Event Supervisor will assist with daily tasks and help maintain the property-wide A/V systems.
- Deliver internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.)- Clears, cleans, stocks and sets up dining room tables and server stations to restaurant standards. - Transport bus tubs and carts to dishwashing area.- Assist kitchen personnel with the unloading and cleaning of bus tubs and carts.- Discretely clear individual settings from guest tables as each course is completed. - Provide additional settings, utensils and condiments as needed or requested.- Work with food servers, host/cashiers and other restaurant personnel in providing guest service. - Uses and maintains all assigned areas and equipment in a sanitary, safe and effective manner.- Restock and replenish front line provisions (including bread), condiments and plate ware as they become diminished. Use the FIFO method in stocking any food items.- Responsible for wiping down galley, pass bar, expo line and all touching areas as it becomes untidy and remove all tainted dishware and trash to dish pit.
- Provide for a secure work environment for all personnel in the Stable Area.- Constantly be alert for any safety concerns that may jeopardize the wellbeing of any persons or animals on the property.- Protect against any potential loss or damage.- Requires vigilant observation, accurate reporting, adherence to all policy directives.- Maintain a conspicuous presence at controlled entry points and during routine patrols.- Required to manually monitor all activity in assigned area of responsibility, as well as the immediate surroundings.- Responsible for the reporting of incidents that are suspicious in nature.- Assignment to the Backside will perform regular safety patrols throughout the entire Stable Area each shift and note any unusual incidents or hazards encountered and the actions taken to address or correct each incident.- Utilize the Security Vehicle and provide detailed foot patrol in an effort to ensure compliance with all Stable Area Rules, as well as to maintain a highly visible presence.- Constantly be alert for any condition that presents a safety hazard to persons or horses on property, or otherwise impedes the safe operation of all fire suppression systems available as well as the routine conduct of daily business operation.- Any safety concerns discovered will be immediately abated using any means necessary. Officers will correct any condition they themselves can address; if the condition exists in a barn and a Trainer is responsible, the Trainer will be instructed to correct the condition immediately. - Issues or conditions that are the responsibility of HGMV will be brought to the attention of the Facilities department or any other contracted service provider as appropriate to address serious physical issues. All such incidents will be documented by the responding Officer – routine (non-emergency) incidents will be recorded on the Daily Activity Log, while more serious incidents will be documented in the form of an Incident Report.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.
- Responsible for the production and decorating of all baked and finished goods for property outlets. - Follows standard, established recipes by weighing, mixing, proofing, baking and finishing baked products. - Ability to produce individual pastries, cake, pies, plated desserts, breads, cookies, pies, etc. and to decorate by set standards set forth by the company. - Ability to mix, form and bake formulas accurately so that a consistent product is made each and every time and to trouble shoot when item is not correct. - Ability to follow an order form and forecast the necessary ingredients needed for the following day. - Prepares pans for the baking process while loading and unloading ovens. - Able to operate the following: scale, upright mixer, steam kettle, stove, sheeter, glaze machine, confectionary machines, heat lamps, deep fryers, broiler, basic hand tools, etc. - Ability to oversee a workstation based on par levels, occupancy, and reservations within food outlets while maintaining quality. - Maintains and rotates dated food stock for quality assurance. - Able to provide relief for Sous Chefs while providing assistants in all kitchen areas and other duties as assigned. - Maintains assigned station in a clean and sanitary condition in accordance with department service standards and job functions. - Recognizes and corrects any product discrepancies and variations in quality, standards and specifications.
- Adhere to all HCCTR as well as all Food and Beverage Policies - Follows batch recipes on all desserts as instructed by Executive Pastry Chef. - Keep bakery clean at all times - Properly stores and rotates all baked goods and ingredients. - Ensures that the bakery items are always stocked and ready for our guests. - Works closely with other departments to ensure that our guests receive the best dining experience we can offer - Ensures all waste is logged into the waste book - Bakes bread, rolls, cakes, and pastries and any task assigned to you by the pastry Chef - Prepares items in accordance to restaurant order guides - Maintains valid WV racing license, Food Handlers permit and TIPS certifications
Come join us for our Hiring Events - Every Thursday from 3:00 PM to 6:00 PM. We would be happy to meet you, answer any questions you may have, and set you up with an interview with one of our Hiring Managers. Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before December 31st, 2023, and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through December 31st, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before December 31st, 2023, and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month. - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Adheres to established department and property policies and procedures regarding guest service standards. - Demonstrates ability to produce all recipes on restaurant menus in a consistent manner in accordance with menu standards.- Demonstrates ability to perform advanced production and service skills to include set-up tasks of every station in the kitchen.- Practices safe food handling and sanitation duties as assigned by management.- Demonstrates ability to multi-task and work independently.- Demonstrates willingness to assist other team members as needed without being asked.- Complies with departmental policies as well as Company rules, regulations, and policies set forth in the Employee Handbook.- Maintains station in a neat and orderly manner; reports equipment malfunctions.
Expectations for Level II position: - Needs some guidance and supervision - Ability to monitor and/or maintain quality control standards - Cross - trained in multiple Bakery stations - Ability to prepare and bake a variety of pastries, rolls and/or other baked goods. - Has advanced in proficiency with products and recipes - Contributes ideas while under tutelage with the Pastry Chef working on new items - Knowledge of maintenance and care of culinary facilities, equipment, supplies, and materials. - Knowledge of food preparation and presentation methods, techniques, and quality standards. Your daily responsibilities include: - Check daily catering schedule. - Coordinate numbers, times, and amounts with banquet cook. - Check reservations for preparation of ala carte items. - Prepares desserts. - Prepares all bread items. - Create new items and coordinate with Chef as to taste and presentation of items. - Consider variety of taste and presentation. - Check amounts of daily prep sheet for following day banquets. - Prepare items of upcoming day, where appropriate. - Secure items for proper storage. - Police area for upcoming shift. - Keep work area clean and sanitary.
- All requirements of a Baker I and includes the following:- Measures and mixes ingredients to form dough or batter, using electric mixer or beats and stirs ingredients by hand. Accurately follows and adheres precisely to established recipes.- Shapes dough for cookies, pies and fancy pastries. Accurately bakes products to recipe specifications.- Adjusts drafts or thermostatic controls to regulate oven temperatures. - Prepares and cooks ingredients for pie fillings, puddings, custards, or other desserts. - Pours filling into pie shells and tops filling with meringue or cream. - Mixes ingredients to make icings. Blends colors for icings and for shaped sugar ornaments/decorations.- Able to decorate and finish cakes and pastries for all occasions that are appealing to the eye.- Able to make Chocolate and sugar decorations for buffet- Has thorough understanding of proper operation of all bake shop equipment including ovens, mixers, dividers, rounders, dough sheeters, etc.- Is knowledgeable of and adheres to proper time/temperature controls. - Properly covers labels and dates any/all food products as necessary before storage. - Conducts proper FIFO procedures when stocking/replenishing coolers, freezers and/or dry storage areas. - Able to understand follow production logs and quantities precisely. - Initiates a positive guest experience when working any front buffet line station by providing a welcome and/or greeting, making eye contact, describing food offerings, smiling, and bidding aware farewell and good luck, etc.- Thoroughly cleans work station and equipment prior to end of shift.- Other duties as assigned.
- The incumbent on this position is responsible for accurate accountability of the cashier department activity - Performance in this position must be pleasant, efficient, an honest manner at all times - Will also be responsible for accurately completing and updating electronic MTL/MiL and chip bank - Accurately process Poker Room activity; verification of front line cashier transactions over $1,000.00; verification of hand-to-hand transactions between cashiers; conduct transactions with other departments as needed, in the absence of Assistant Supervisor or above - This position must be able to perform Cashier duties as needed - Understands department objectives, standards, and guidelines - Posses thorough knowledge of casino policies for all cashier areas - Maintain security and accountability over all funds, to include chips, coins, tokens, cash currency, foreign cash currency and paperwork - Observe and verify funds received and disbursed to other departments, guests and transactions between cashiers - Verify all Cashier and Main Bank paperwork is accurately completed prior to sending to accounting/Audit - All internal customers must be treated with prompt, courteous and friendly service - Be flexible with your schedule and be willing to assist in any cashiering area as needed and instructed to do so by the Cashier Lead/Supervisor on duty - Ensure accurate compliance with E-MTL/MiL paperwork and entry - Process table fills and credits per requests - Process Poker Room transactions - Perform the duties of front line cashiers as business demands - Perform check cashing transactions - Thorough knowledge of the paid in/out guidelines - Work with Vault to ensure timely process of buys
- The incumbent on this position is responsible for accurate accountability of the cashier department activity - Performance in this position must be pleasant, efficient, an honest manner at all times - Will also be responsible for accurately completing and updating electronic MTL/MiL and chip bank - Accurately process Poker Room activity; verification of front line cashier transactions over $1,000.00; verification of hand-to-hand transactions between cashiers; conduct transactions with other departments as needed, in the absence of Assistant Supervisor or above - This position must be able to perform Cashier duties as needed - Understands department objectives, standards, and guidelines - Posses thorough knowledge of casino policies for all cashier areas - Maintain security and accountability over all funds, to include chips, coins, tokens, cash currency, foreign cash currency and paperwork - Observe and verify funds received and disbursed to other departments, guests and transactions between cashiers - Verify all Cashier and Main Bank paperwork is accurately completed prior to sending to accounting/Audit - All internal customers must be treated with prompt, courteous and friendly service - Be flexible with your schedule and be willing to assist in any cashiering area as needed and instructed to do so by the Cashier Lead/Supervisor on duty - Ensure accurate compliance with E-MTL/MiL paperwork and entry - Process table fills and credits per requests - Process Poker Room transactions - Perform the duties of front line cashiers as business demands - Perform check cashing transactions - Thorough knowledge of the paid in/out guidelines - Work with Vault to ensure timely process of buys
- Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses and accessories necessary. - Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional and responsive customer service to guests. - Maintains cleanliness of designated area. - ices and fills all non-alcoholic drinks for servers. - Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips.
- Obtains and reviews banquet event order(s) for banquet food and beverage menu items being served for each event. - Learns names of banquet servers, bartenders, and housepersons on team; ensures that team members are knowledgeable regarding policies, procedures, and banquet food and beverage menu items. - Ensures that the banquet room, including tables, chairs, carpeting, tray jacks, and side stations are clean, fully equipped, and neat. - Ensures that banquet service team has completed all assigned pre-service responsibilities. - Checks that special menu items have been prepared (e.g. Hors d’ oeuvres, special event cake orders, etc.). - Greets event contact, by name, and offers assistance with any guest or special setup needs. - Uses seat designation system when event requires more than one entrée selection; ensures that servers use correct seat designation numbers to serve correct entrée to each guest. - Responsible for the supervision and training of banquet staff, and banquet events, in the absence of the banquet manager and banquet coordinator. - Prepares and submits Banquet checks and bills in an accurate and timely manner; processes cash and paperwork per established protocols. - Works independently; receives a minimum of supervision and guidance on established banquet service procedures.
- Responsible for providing guidance and daily supervision to staff in the department. - Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of cost control methods and procedures by monitoring consistent pars and inventory in each restaurant. - Assists Sous Chef with administrative duties. - Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
DEPENDING ON SKILL LEVEL, THIS POSITION WILL PAY BETWEEN $15.30 - $17.34 PER HOUR. A $1,500 SIGN-ON BONUS IS INCLUDED! Works closely with Sous Chef to monitor culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities• Administers all aspects of food preparation ensuring kitchen is clean, well stocked and problemfree.• Efficient preparation of all food related items for both batch and individual plated recipes with attention to maintaining appropriate food costs, volume, quality, and attractiveness.• Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed.• Accountable for meeting or exceeding all State of Missouri and the Company’s sanitation requirements (ServSafe). • Supports safety and accident prevention programs (non slip footwear, knife handling, and proper lifting). • Monitoring/implementation of garbage separation and disposal as per standards. • Partners with Sous Chef to coordinate work flow during shift to meet business demands and ensure customer satisfaction. • Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same.• Performs all other related and compatible duties as assigned.• Must acquire all necessary skills to act as Sous Chef within 18 months. • Write prep list and take inventory.
- Assembles banquet room with proper linen and glassware as directed by supervisor.- Supplies and replenishes banquet/meeting rooms with clean glassware and fresh water.- Breaks down all banquet/meeting rooms upon conclusion of event.- Vacuums each room at conclusion of event.- Maintains established cleaning schedule of banquet space.- Prepares tableware for washing.- Collects all soiled pots and washes/restacks cleaned pots on shelves.- Responsible for removal of garbage and refuse.- Responsible for maintaining general cleanliness and appearance of banquet/meeting rooms.- Cleans and sanitizes all cooking equipment.- Adheres to regulatory, departmental, and company policies.- Maintains strict confidentiality in all company matters.
