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- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes gaming events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to gaming guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the...
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- Monitors guest consumption of alcohol and intervenes as needed according to Serv Safe guidelines.- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.- Promotes casino events and programs.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Prepares drinks utilizing the Smart Bar System and presents drinks to guests in a timely manner.- Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray)- Makes rounds of their assigned section of the Casino floor to serve guests within our established service standards- Prepares and pours drink orders with proper...
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What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As an Cocktail Server, you will:Pay: $12 per hour plus tips | Shift: Thursday - Saturday, 6PM - 2AM- Provide prompt, courteous, and attentive beverage service to guests.- Develop positive guest relationships through engaging professional interactions.- Maintain knowledge of beverage offerings, promotions, and events.- Accurately enter orders, process payments, and follow cash-handling procedures.- Promote venue events and specialty beverages through suggestive...
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Prairie State Gaming is one of the largest, most respected video gaming terminal operators in Illinois. Our operations include more than 2,000 gaming terminals across a network of more than 400 bar and retail gaming establishments in the state. Prairie State Gaming is the only Illinois video gaming terminal operator with the financial strength to quickly roll out your games, to back them with the best-in-class support, and the experience to operate in a highly regulated environment. ESSENTIAL RESPONSIBILITIES - Current Illinois Terminal Handler or Technician license or must be able to become licensed by the Illinois Gaming Board within 90 days of start date- Collect money from slot machines and fill machines- Repair slot machines
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Reports to: Concessions SupervisorPrimary Purpose:- Responsible for receiving, storage, distribution and inventory of goods, supplies and equipment- Cleans and maintains food service areaResponsibilities:- Deliver stored goods, supplies and equipment to all food service areas.- Unload goods, supplies and equipment from vendor delivery trucks and warehouse in appropriate storage areas.- Clean and maintain food service areas as directed by supervisor.- Maintain delivery and inventory records- Other duties as assigned.
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SUMMARYThe Compliance Specialist is responsible for supporting the administration, monitoring, and enforcement of the property’s regulatory and compliance programs, including Responsible Gaming, SARC, Title 31, CTR, and Self-Exclusion requirements. This position assists with regulatory reporting, recordkeeping, audits, approvals, compliance tracking, and research to ensure the property remains in compliance with applicable gaming regulations, company policies, and internal procedures. The Compliance Specialist works closely with management and departments across the property to identify potential compliance concerns, provide guidance and support, maintain accurate documentation, and assist with the implementation of regulatory requirements. This position requires strong attention to...
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ESSENTIAL DUTIES & RESPONSIBILITIES(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Delivers superior internal and external guest service the Penn Entertainment Inc. way by ensuring every interaction includes our Service Standards and work harmoniously with fellow team members. - Daily interpretations and enforcements of federally mandated reporting requirements of the Code of Federal Regulations (Bank Secrecy Act) and Financial Crimes Enforcement Network (FinCEN).- Minimizes regulatory risk of IRS fines and penalties by maintaining the Title 31 Compliance program so as to ensure the highest level of team member awareness, accurate capturing of currency transactions, effective...
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- Responsible for assisting in the training, implementation, and enforcement of the property SARC/Title 31 and Responsible Gaming compliance programs.- Coordinates regulatory activities to provide optimum support to all departments and manager.- Processes renewal submissions for the Louisiana Gaming Control Board.- Maintains organized set of detailed records and files to document transactions.- Assists in compilation of reports for the Louisiana Gaming Control Board and assists in submission of necessary paperwork on behalf of manager, as needed.- Responsible for tracking and maintaining Louisiana Gaming Control Board approval documentation for any property matters.- Performs research, as necessary, for tasks ranging from small daily projects and questions to large-scale...
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The Concession Worker is responsible for providing friendly, efficient, and professional food and beverage service to guests at concession locations throughout Sam Houston Race Park. This position plays an important role in creating a positive guest experience by delivering quality products, maintaining clean and organized work areas, and providing fast and courteous service during live racing, simulcast racing, concerts, and special events.The ideal candidate is dependable, energetic, customer-focused, and comfortable working in a fast-paced environment. Concession Workers must be able to work effectively as part of a team while maintaining accuracy, cleanliness, and a positive attitude during busy periods.Essential Duties & Responsibilities- Greet guests in a friendly,...
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- Adheres to all departmental and property policies and procedures regarding guest service standards. - Determines guest needs and suggests menu items to enhance service and meet sales goals. - Prepares a variety of food and beverage orders according to established recipes and outlet standards. - Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage. - Maintains cleanliness and supplies in side stations; cleans and wipes down workstation and utensils before and after each assignment. - Stocks foods in their proper place in food storerooms and rotates stock as necessary. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company...
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We are seeking a highly creative and driven Social Media Manager, Content to manage the social media presence of PENN Play and PENN Entertainment and bring our brands to life through compelling, social-first storytelling. This role will serve as the primary content creator for these channels, personally developing, capturing, editing, and publishing photography, video, graphics, and written content. - The Social Media Manager, Content will also partner closely with the Loyalty team to translate PENN Play initiatives into engaging social campaigns and content, while collaborating with the broader Social Media team to coordinate PENN Play storytelling across PENN Entertainment's portfolio of brands and locations.- The following and other duties may be assigned as necessary:-...
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- Creates an atmosphere that induces guests to have L'Auberge Baton Rouge as their resort/hotel of choice; responsible for actively building and retaining customer relations and acts as a mentor to other employees in order to provide superior customer service.- Contacts client-meeting planners’ daily (verbal or written) to establish a schedule of communications. Discuss groups’ arrival, departure, function services, off-property functions and cross-sells amenities of property when appropriate according to written and signed contacts. - Recommends, upgrades and cross-selling options and assists the meeting planner in the use of facility and off-site resorts.- Communicates and follows though daily with all hotel service departments to ensure that all changes are being fulfilled...
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- Responsible for learning and being familiar with all of Ameristar’s room outlets, and for being able to answer general questions regarding the property. - Reads food orders from computer printouts and prepares food items, according to established menu plans. - Prepares all food items according to standard recipes and menu to ensure consistency of products to guests. - Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving. - Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. - Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines. - Coordinates with and communicates orders to dining...
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- Prepares, expedites, monitors, replenishes, and/or transports meats, vegetables, soups, sauces and other food items as indicated by production sheets.- Reports to Sous Chef at start of shift to receive instructions as daily specials or menu changes.- Arranges mise en place according posted instructions and menu requirements.- Communicates station needs, waste and discrepancies with immediate supervisor.- As directed by supervisor, prepares and presents menu items according to recipe specification and presentation photos.- Assists in other areas of kitchen as directed by Sous Chef.- Interacts with guests and coworkers in a professional, courteous manner.- Maintains a clean and sanitary work area at all times.- Performs other duties as assigned by supervisor.
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- Responsible for fostering a fun environment.- Safeguard company assets.- Ability to perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness.- Adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and stem kettles.- Bakes, roasts, broils, and...
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- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Works closely with Sous Chef to monitor culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Efficient preparation of all food related items for both batch and individual plated recipes with attention to maintaining appropriate food costs, volume, quality, and attractiveness.- Ability to perform the functions of any culinary task assigned within...
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- Works closely with Sous Chef to monitor culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities - Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free. - Efficient preparation of all food related items for both batch and individual plated recipes with attention to maintaining appropriate food costs, volume, quality, and attractiveness. - Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, pantry and prep when needed. - Accountable for meeting or exceeding all state and Company sanitation requirements (ServSafe). - Supports safety and accident prevention programs (non...
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- Performs duties to prepare and cook foods such as meats, entrees, soups, and other dishes of medium complexity according to standard recipes. - Transports, dishes up, plates, and presents food products for menus to include various cooking methods, broiling, roasting, sautéing, poaching, braising, boiling, and ala minute cooking in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Oversees activities of Cook III’s and maintains a clean food preparation area. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Checks and ensures adequate supply of foods and seasonings. - Checks that...
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- Providing fast, friendly, professional and responsive customer service to culinary team members and guests. Greets, and makes welcome, each guest approaching their station.- Maintaining current and accurate information regarding food items.- Preparing food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request. - Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards. - Slicing, dicing, chopping and prepare raw products.- Carving meats, portioning food on serving plates, add gravies and sauces, and garnish plates as required.- Wiping counter areas, sinks and floors as required to maintain a clean...