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- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Demonstrate a comprehensive understanding of company internal control system and departmental policies and procedures.- Prepare carts for each day’s drop with Bill Validator (BV) cans.- Move large carts to and from gaming floor with BV cans for drop.- Open/close Video Lottery Terminal (VLT) doors.- Remove/replace BV cans in VLT machines.- Ensure efficient use of currency counting equipment and ensure that daily maintenance requirements are...
- Demonstrate a comprehensive understanding of company internal control system and departmental policies and procedures - When necessary, is hands-on to ensure completion of scheduled tasks - Ensure efficient use of currency counting equipment and ensure that daily maintenance requirements are completed - Responsible for counting all currency and reconciling all associated paperwork - Uphold ateam work experience offering assistance where available or when requested. - Identify problems, make recommendations and participate in improvement as appropriate - Communicate information to supervisor, as appropriate, and provide detailed documentation for departmental procedures and updates
Requirements:- Counts and verifies all VLT drop boxes, VLT Machine Bill Validator, Food and Beverage drop.- Prepares appropriate paperwork and makes necessary computer entries.- Responsible for collecting VLT drop and bill validator drop.- Performs VLT weighing and coin wrapping process.- Transports wrapped and counted coin to vault.- Prepares booth and main bank buys.- Tests all scales at booth and in the hard count room daily. - Collects VLT cash boxes from the gaming floor and the subsequent cash and ticket count conducted in the count room in order to assist in reaching profitability and compliance goals- Removes cash boxes from slot machine and replace with empty cash box using procedures that are within Internal Controls and Ohio State Gaming...
SUMMARYThis position will perform drops and counting of; currency, coin, tokens, chips, cash, vouchers, TITO tickets and other monetary units as used in day to day business. This is a non-supervisory position.ESSENTIAL DUTIES AND RESPONSIBILITIES- Perform pick up, delivery, or movement of all cash, currency, tokens, chips, vouchers, TITO tickets, coupons or other monetary units as needed.- Provide services to all departments regarding any financial transaction performed in the course of business with cash, chips, tokens, coins, currency, vouchers, TITO tickets, coupons or other monetary units. - Perform verification, reconciliation and balancing functions including drafting or otherwise preparing any necessary documentation.- Perform all drops, buys, cart loading, cart...
ESSENTIAL DUTIES AND RESPONSIBILITIES - Protect company assets. - Perform drops (which includes, but not limited to, pulling/pushing carts weighing up to 100 pounds, opening slot machines, pulling full BV cans, replacing with empty BV cans, transporting BV cans to a trolley cart, closing and locking slot machines)and counting of; currency, coins, chips, vouchers, TITO tickets, coupons and other monetary units as used in day to day business. - Perform verification, reconciliation and balancing functions including drafting or otherwise preparing any necessary documentation. - Perform drops, buys, cart loading, cart escorts, receive, dispense, secure, count, record, store, transport and perform all other functions necessary for the efficient administration of business. - Prepare...
- Assists in supervising and managing staff in the Count Room. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving deadlines. - Responsible for assisting in the budget process for the department and providing recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Maintains daily drop schedule and responsible for the approval process of the drop schedule. - Ensure soft...
General Accountabilities: - Collect cash and ticket cassettes from slot machines and monies from table game drop boxes.Transport all collected boxes to the Count Room. - Signs out keys for count and drop duties to ensure key control procedures are followed. - Accurately counts table drops and reconciles paperwork to the system reports for table transactions. - Responsible for operating currency counters, adding machines, and other auditing functions. - Completes daily maintenance of all count room equipment as well as cleaning of count room. - Ensures company assets are properly accounted for and secured.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for the collection, counting, sorting, and wrapping of currency. - Participates in the transfer of currency off the floor. - Transports the currency to the restricted area for counting. - Ensures key control procedures are followed. - Responsible for operating currency counters, adding machines, and other Auditing functions. - Completes daily maintenance of all Count Room equipment as well as cleaning of Count Room.- Works professionally with other departments as needed to complete tasks. - Ensures company assets are properly accounted for and secured. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in...
- Responsible for the collection and count of slot cash boxes from the gaming floor and the subsequent cash and ticket count conducted in the Count Room. - Responsible for the count of drop boxes and any other drops or counts for associated gaming revenues in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Collection of cash, tickets and tokens from each slot machine, cashless wagering kiosk, parking kiosk, satellite banking kiosk, arcade games and any other machine or revenue area as instructed and appropriate- Effectively perform the functions of counting, sorting, strapping, racking, transporting, and recording of all funds in the count operation- Maintain proficiency in operation of all programs and equipment used in...
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Count Services Department.- Adhere to all company and departmental policies and procedures- Adhere to all company internal controls pertaining to drop and count services.- Pull, secure, and transport bill validator boxes from slot machines to collect and count currency and tickets.Replace bill validator boxes in slot machines.- Collect, secure, and transport table games drop boxes and count contents.- Operate currency counter machines to count currency and other monetary instruments.- Count currency and other monetary instruments by hand.- Assist in special projects pertaining to count services duties as necessary.- Perform job duties safely and report any...
- Responsible for the collection, counting, sorting, and wrapping of currency. - Participates in the transfer of currency off the floor.- Transports the currency to the restricted area for counting.- Ensures key control procedures are followed. - Responsible for operating currency counters, adding machines, and other Auditing functions. - Completes daily maintenance of all Count Room equipment as well as cleaning of Count Room. - Works professionally with other departments as needed to complete tasks. - Ensures company assets are properly accounted for and secured. - Performs all other related and compatible duties as assigned.
- Responsible for the collection and count of slot cash boxes from the gaming floor and the subsequent cash and ticket count conducted in the Count Room. - Responsible for the count of drop boxes and any other drops or counts for associated gaming revenues in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Collection of cash, tickets and tokens from each slot machine, cashless wagering kiosk, parking kiosk, satellite banking kiosk, arcade games and any other machine or revenue area as instructed and appropriate- Effectively perform the functions of counting, sorting, strapping, racking, transporting, and recording of all funds in the count operation- Maintain proficiency in operation of all programs and equipment used in...
- Responsible for the collection and count of slot cash boxes from the gaming floor.- Cash and ticket count conducted in the count roo. - Count of poker and table game drop boxes and any other drops or counts for associated gaming revenues to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. - Other duties may be assigned. - Comprehensive understanding of regulations pertaining to the work process - Accurately report count results - Complete daily maintenance of all count room equipment- Develops a thorough understanding of player’s club and remains current on all promotions and events. - Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player’s club in a positive, helpful manner to...
- Responsible for providing guidance and daily supervision to staff in the Count Room department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to deadlines. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures soft currency is accounted for and recorded in accordance with company policies and procedures. - Manually counts large amounts of currency. -...
- Collects and analyzes data via telephone, junket reps, Credit bureaus, central credit, etc., to determine creditworthiness based upon information received.- Advises the Credit Committee of new marker line requests, limit increases, reactivations, etc. Update the Credit information of Penn Entertainment, Inc.’s existing Credit customers for evaluation. Documents daily and monthly all processed credit requests. - Updates Credit information of PENN Entertainment, Inc.’s existing Credit customers for evaluation by supervisor.- Supplies monthly reports to supervisor, showing accumulated record of new accounts.- Maintains accurate and complete Credit records.- Answers phones and routes incoming calls; opens and routes incoming mail; types memos and letters; and maintains an...
- On-the-job training combined with culinary curriculum and skillset development.- 12-16 week program where the Culinary Apprentice will gain the culinary techniques and skills needed in the culinary/hospitality profession- Be trained and rotated throughout property culinary operations and will have the opportunity to learn the job duties and functions of each position during their rotations.- Rotate through a variety of outlets, skillsets and assessments- Practice professionalism and quality in service- Understand the requirements for proper sanitation, improve and maintain kitchen standards- Gain an understanding in using and maintaining of food service equipment and tools- Learn specific culinary styles, techniques and cooking methods- Become familiar with each kitchen...
The Culinary Apprentice will gain on-the-job training combined with culinary curriculum and skill-set development. The Apprentice will be trained and rotated throughout property culinary operations and will have the opportunity to learn the job duties and functions of each position during their rotations. He/she will also gain knowledge of the responsibilities that go along with the hotel/hospitality business. Throughout their 12 week program, the Culinary Apprentice will gain the culinary techniques and skills needed in the culinary/hospitality profession. It is our intention to rotate an Apprentice through a variety of outlets, skill-sets and assessments; this may be accelerated or slowed dictated by business demand and/or the Apprentice’s ability to satisfactorily meet each...
- Responsible for the collection, counting, sorting, and wrapping of currency.- Participates in the transfer of currency off the floor.- Transports the currency to the restricted area for counting.- Follows key control procedures.- Responsible for operating currency counters, adding machines and other Auditing functions.- Assists with daily maintenance of all count room equipment as well as cleaning of the room.- Works professionally with other departments as needed to complete tasks.- Ensures company assets are properly accounted for and secured.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Main position is games dealer, with ability to deal multiple games, such as, Craps, Blackjack, Roulette, Let it Ride, Caribbean Stud and/or three Card Poker. - Position also fills in as floor supervisor when needed. - As a dealer, ability to deal multiple games, as listed above, perform quality guest relations and game protection. - As a Floor Supervisor, Ability to supervise dealers, complete necessary paperwork needed to properly track patrons play, issue complementary, protect the integrity of the game at all times, assist patron when needed, and procedures related to games. SUPERViSORY RESPONSiBiLiTiES: Approximately 10 are non-supervisory Cast Members.