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- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection. - Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service...
- Attends Dealer School for the duration of the school while having satisfactory attendance according to Argosy Alton’s local Attendance policy. - Provides accurate and efficient dealing at assigned table game. - Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games. - Provides prompt, courteous, and accurate dealing at assigned table(s). - Adheres to all company and departmental policies and procedures and state regulations as it relates to this position. - Performs accurate chip and cash transactions according to established policies.- Receives wagers from customers and pays the appropriate game outcomes.- Maintains game security and protects company assets at all times. - Assists guests...
- Greet guests upon arrival at the table and provide prompt, accurate and courteous service to our customers, while utilizing the highest degree of technical skill in dealing - Explain aspects of various table games to our gaming customer’s - Ensure compliance of company and departmental policies and procedures, state Gaming Regulations and internal controls - Exchanges currency for gaming chips and pay or collects bets quickly and accurately according to departmental procedures - Notifies the Floor Supervisor of any customer needs; i.e. cocktails, host service etc - Reports any unusual situations to the Games Floor Supervisor
PAID DEALER SCHOOLMonday - Friday: 1:30pm to 9:30pmFun AtmosphereCustomized Learning AssistancePaid Licensing The dealer is in charge of running the games played by our guests. For card games, they deal the cards used, take bets from players, and monitor suspicious behavior to prevent cheating. During gameplay, the dealer also manages the betting pot and pays out winnings after each hand. The ideal candidate for this position is someone who has previous dealer experience. ESSENTIAL RESPONSIBILITIES - Use of gaming equipment- Providing game security- Money handling- Wager positioning- Verbalizing game- Assists guests in learning games
- Paid Dealer School is designed to teach/train aspiring table games dealers.- Dealers are responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Open game at assigned table, count contents, verify count with closing list, inspect cards or dice and sign off with supervisor.- Deal games, payout winnings, exchange currency for chips and inform guests of game rules.- Change over deck of cards or dice, inspect and mix cards.- Verify bank roll fills with the supervisor and security personnel.- Ensure protection of game; maintain continuous inspection of cards or dice, ensure betting in compliance with game rules and minimums set.- Close game; sort cards, balance...
- Paid Dealer School is designed to teach/train aspiring table games dealers.- Dealers are responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Open game at assigned table, count contents, verify count with closing list, inspect cards or dice and sign off with supervisor.- Deal games, payout winnings, exchange currency for chips and inform guests of game rules.- Change over deck of cards or dice, inspect and mix cards.- Verify bank roll fills with the supervisor and security personnel.- Ensure protection of game; maintain continuous inspection of cards or dice, ensure betting in compliance with game rules and minimums set.- Close game; sort cards, balance...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for deep cleaning guest rooms, hallways, and service areas according to established standards and procedures. - Ensures guest rooms and public areas are clean, organized, and attractive. - Reports any safety issues to the Housekeeping Supervisor or Executive Housekeeper.- Adheres to departmental uniform standards.- Attends all regular departmental meetings as well as other related meetings as scheduled. - Follows established protocol when entering and cleaning guest rooms.- Deep cleans elevators and other areas as assigned. - Maintains a list of rooms/areas that have been deep cleaned. - Reports room status on Room Attendant sheets.- Restocks Housekeeping...
General Accountabilities: - Serves food, beverages, or desserts to guests in such settings as take-out counters of 24/7 café venue. - Performs cleaning duties such as sweeping, mopping, and transporting dishes to keep equipment and facilities sanitary.Scrubs and polishes counters, clean tables, and other equipment; cleans glasses, dishes, and fountain equipment. - Prepares bills for food using MICROS POS, accepts payment or makes change, and balances receipts and payments in cash drawers. - Cooks' food or prepares food items such as sandwiches, pizzas, and salads, using standard formulas or following directions and delivers orders to the kitchen and picks up and serves food when it is ready. - Provides friendly, quick, professional service, demonstrating willingness to serve...
Perform a variety of duties relating to working in the food outlets and the services of food and / or beverages. Responsible for cash handling in the Cast member Dining Room and Deli.ESSENTIAL DUTIES AND RESPONSIBILITIES - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.- Maintain a professional appearance at all times, clean and well groomed as per standard.- Stock counters, displays, salad bar and steam table in a neat and timely fashion.- Provide friendly, quick, professional service demonstrating willingness to serve guests with a smile.- Regular attendance.- Check to ensure that all foods are displayed attractively as per department...
- Performs a variety of duties relating to working in the deli and the services of food and/or beverages.- Responsible for cash handling.- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Maintains a professional appearance at all times, clean and well-groomed as per standard.- Stocks counters and displays in a neat and timely fashion.- Provides friendly, quick, professional service, demonstrating willingness to serve guests with a smile. - Checks to ensure that all foods are displayed attractively as per departmental standard.- Requisitions items needed for the following day based on given par levels. - Involved in food preparation and...
- Perform a variety of duties relating to working in the food outlets and the services of food and / or beverages. Responsible for cash handling in the Deli.ESSENTIAL DUTIES AND RESPONSIBILITIES - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Maintain a professional appearance at all times, clean and well groomed as per standard.- Stock counters and displays in a neat and timely fashion.- Provide friendly, quick, professional service demonstrating willingness to serve guests with a smile.- Check to ensure that all foods are displayed attractively as per department standard.- Requisition items needed for the following day based on...
- Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities - Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free - Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items - Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed - Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe) - Understand and adhere to all bargaining unit agreements - Supports safety and...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of cost control methods...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.- Execute the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products.- Ensure that all team members follow appropriate food handling procedures to ensure safe, quality...
- Responsible for providing guidance and daily supervision to staff in the department. - Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of cost control...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of cost control methods...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of cost control methods and...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of cost control methods and...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Administers all aspects of food preparation, ensuring kitchen is clean, well-stocked, and problem-free.- Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining cost control...
- Works with the Assistant Marketing Manager to develop and execute innovative strategic plans to increase customer acquisition, maintain retention and generate revenue from all omni-channels.- Provides assistance in the areas of advertising, property marketing and promotions.- Responsible for routing approvals for all advertising, promotions, social and events collateral.- Manages the planning, implementation, and oversight of digital signage projects.- Uses various digital management software to schedule and maintain current brand and promotional creative on all digital signage across the property.- Serves as a day-to-day corporate advertising contact, relaying important information on the status of deliverables, meetings, events, and other initiatives to Assistant Marketing...