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- Responsible for the collection and count of slot cash boxes from the gaming floor and the subsequent cash and ticket count conducted in the count room. Also responsible for the count of poker and table game drop boxes and any other drops or counts for associated gaming revenues in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. - Comprehensive understanding of regulations pertaining to the work process- Accurately reports count results- Completes daily maintenance of all count room equipment
General Accountabilities: - Collect cash and ticket cassettes from slot machines and monies from table game drop boxes.Transport all collected boxes to the Count Room. - Signs out keys for count and drop duties to ensure key control procedures are followed. - Accurately counts table drops and reconciles paperwork to the system reports for table transactions. - Responsible for operating currency counters, adding machines, and other auditing functions. - Completes daily maintenance of all count room equipment as well as cleaning of count room. - Ensures company assets are properly accounted for and secured.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for the collection, counting, sorting, and wrapping of currency. - Participates in the transfer of currency off the floor. - Transports the currency to the restricted area for counting. - Ensures key control procedures are followed. - Responsible for operating currency counters, adding machines, and other Auditing functions. - Completes daily maintenance of all Count Room equipment as well as cleaning of Count Room. - Works professionally with other departments as needed to complete tasks. - Ensures company assets are properly accounted for and secured. - Performs all other related and compatible duties as assigned. - Maintains strict...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Count Services Department.- Adheres to all company and departmental policies and procedures.- Collects slot drop and bill validator drop. Counts and verifies all Table Games drop boxes, Slot Machine bill Validators, and Food and Beverage drop. Performs slot weighing and coin wrapping process- Transports wrapped and counted coin to vault- Prepares appropriate paperwork and makes necessary computer entries.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Any and all duties as assigned by your Supervisor or a...
- Prepare the monthly drop schedule submitted to the Gaming Control Board and work with relative areas to define drop routes and subsequent changes- Supervise work schedules and ensure adherence to the same for all count room members- When necessary, is hands-on to ensure completion of scheduled tasks- Ensure efficient use of currency counting equipment and ensure that daily maintenance requirements are completed- Report problems to Manager for recommendations and participate in improvement as appropriate
Must be able to work overnights. Ameristar Perks:- Day 1 Benefits (medical, dental and vision)- Retirement benefits- Grave shift differential- Tuition reimbursement- Required certification is covered by Ameristar.- Free uniforms and necessary tools are provided- Team member incentive reward program- Anniversary and perfect attendance programsJob Responsibilities:- Must have a basic understanding of maritime operation.- Proficiency in paralleling the generators and operation of Emergency Generator.- Proficiency in operation and use of lifesaving equipment on board the vessel.- Must be able to handle stressful situations where efficiency and time are of urgency.- Must have the ability to operate and utilize mooring winches.- Adheres to all departmental and...
- Practice professionalism and quality in service - Understand the requirements for proper sanitation, improve and maintain kitchen standards - Gain an understanding in using and maintaining of food service equipment and tools- Learn specific culinary styles, techniques and cooking methods - Become familiar with each kitchen and the job duties for each area- Become knowledgeable with the assigned kitchens’ functions and the operations involved in hotel/hospitality culinary area- Help prepare food items as instructed - Cook and prepare food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food for venues...
The Culinary Apprentice will gain on-the-job training combined with culinary curriculum and skill-set development. The Apprentice will be trained and rotated throughout property culinary operations and will have the opportunity to learn the job duties and functions of each position during their rotations. He/she will also gain knowledge of the responsibilities that go along with the hotel/hospitality business. Throughout their 12-week program, the Culinary Apprentice will gain the culinary techniques and skills needed in the culinary/hospitality profession. It is our intention to rotate an Apprentice through a variety of outlets, skill sets and assessments; this may be accelerated or slowed dictated by business demand and/or the Apprentice’s ability to satisfactorily meet each...
- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check, and comps, delivery of order to guests, and bussing and cleaning of dining area.- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate, and timely fashion.- Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. - Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date, and proper...
- Responsible for the collection, counting, sorting, and wrapping of currency.- Participates in the transfer of currency off the floor.- Transports the currency to the restricted area for counting.- Follows key control procedures.- Responsible for operating currency counters, adding machines and other Auditing functions.- Assists with daily maintenance of all count room equipment as well as cleaning of the room.- Works professionally with other departments as needed to complete tasks.- Ensures company assets are properly accounted for and secured.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- This role will support both Hollywood Casino at Kansas Speedway and Argosy Riverside- Provide friendly, fast, and helpful customer service to all guests and team members.- Communicate service vision clearly and influence at all levels within the organization.- Lead management and/or team member training related to Service Culture.- Partner with the Human Resources on an as needed basis to design/create, integrate and lead training that enhances supervisor and team member behavioral skill sets.- Analyze quantitative and qualitative data (e.g., customer satisfaction survey data) to evaluate critical touch points in the customer journey. Convert data into useful and actionable information.- Partner with operational departments to establish service standards and metrics.-...
- Ensure interactions with internal and external guests follow the guidelines of the “Eye, Hi Good-bye” Program.- Maintains balanced cashier's station. - Process cash transactions for casino customers and employees (Includes cashing TITO tickets, personal checks, travelers checks, exchange currency and processing cash advances)- Be knowledgeable and comply with Title 31 regulations.- Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions.- Works the main bank as assigned. - Answers phone calls with proper phone etiquette. - Complies with state, company, department policies and regulations. - Assists supervisors and co-workers as needed. - Other...
- Provides accurate and efficient dealing at assigned table game. - Follows game procedures when dealing Blackjack, Craps, Roulette, and any other form or variation of table games.- Provides prompt, courteous, and accurate dealing at assigned table(s). - Adheres to all company and departmental policies and procedures and state regulations as it relates to this position. - Performs accurate chip and cash transactions. - Receives wagers from customers and pays the appropriate game outcomes. - Maintains game security and protects company assets at all times. - Assists customers in understanding the rules and ensures adherence to established policies and procedures.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...
Must be able to deal at least two different games including, Blackjack, Roulette, Craps or Carnival Games (three-card Poker, Caribbean Stud Poker, River Boat Poker, 21+3, Flop Poker, etc…). Must provide prompt, courteous and accurate dealing at assigned table(s) in accordance with established procedures. Assist guests in understanding the rules and ensure adherence to established policies and procedures. Maintain the security of assigned game(s) at all times. Report any safety hazards to assigned Games Supervisor.
- Create an atmosphere of hospitality and friendliness toward Guests, make eye contact, greets Guests by first name, if known, upon arriving to the table, and thank the Guest for playing when they leave the table. - Knowledge in all aspects of the games dealt. - Compliance of company and departmental policies and procedures, Nevada Gaming Regulations and Internal controls. - Ensure appropriate game protection. - Ensure appropriate game pace for all players. - Ensure payouts are made quickly and accurately. - Fill and credit tables by verification of Cheques. - Open and close tables by verification of all cheque inventory.
General Accountabilities:- Exchanges paper currency for playing chips.- Checks accuracy of table bank inventory, marker, and table fill and table Credit documents. - keep track and record buy-ins, wins, losses, and bet amounts in compliance with established Pit procedures. - Collects and replaces Casino Chips as needed. - Review playing cards prior to guest playing.- Promotes outstanding customer and team member relations. - Ensure the initiation of fills and credits to tables. - Ensures tables are opened and closed in designed areas based off business demands.
- Provides accurate and efficient dealing at assigned table game. - Follows game procedures when dealing Blackjack, Craps, Roulette, and any other form or variation of table games.- Provides prompt, courteous, and accurate dealing at assigned table(s). - Adheres to all company and departmental policies and procedures and state regulations as it relates to this position. - Performs accurate chip and cash transactions. - Receives wagers from customers and pays the appropriate game outcomes. - Maintains game security and protects company assets at all times. - Assists customers in understanding the rules and ensures adherence to established policies and procedures.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...
General Accountabilities:- Exchanges paper currency for playing chips.- Checks accuracy of table bank inventory, marker, and table fill and table Credit documents. - keep track and record buy-ins, wins, losses, and bet amounts in compliance with established Pit procedures. - Collects and replaces Casino Chips as needed. - Review playing cards prior to guest playing.- Promotes outstanding customer and team member relations. - Ensure the initiation of fills and credits to tables. - Ensures tables are opened and closed in designed areas based off business demands.
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Opens game at assigned table, counts contents, verifies count with closing list, inspects cards or dice, and signs off with supervisor.- Deals games, pays out winnings, exchanges currency for chips, and informs guests of game rules.- Changes over deck of cards or dice; inspects and mixes cards.- Verifies bank roll fills with the supervisor and Security personnel.- Ensures protection of game; maintains continuous inspection of cards or dice; ensures betting in compliance with game rules and minimums set.- Closes game; sorts cards, balances rack, counts chips, and signs off with the...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Conducts assigned game according to procedure. - Ensures appropriate game protection. - Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service...
