- Providing fast, friendly, professional and responsive customer service to team members and buffet guests. Greeting, making welcome, each guest approaching their station- Maintaining current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients) - Preparing food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request - Employing proper cooking methods, cooks to specifications, and handling, storing and rotating food properly in accordance with established health and safety standards - Slicing, dicing, chopping and preparing raw products - Carving meats, portioning food on serving plates, adding gravies and sauces, and garnishing plates as required- Wiping counter areas, sinks and floors as required to maintain a clean and safe work station- Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards - Maintaining par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedures - Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures- Providing personalized service and using guests’ names when possible - Knowing and promoting current casino events and programs and can give guests directions to all casino areas
- Responsible for fostering a fun environment.- Safeguard company assets.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- While performing the duties of this job, employees are regularly required to stand and walk.- Maintain a well-stocked and Maintained Line. - Responsible for following and adhering to all recipes and SOP’s.- Ensure all assignments are completed each shift.- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity.- Will work special events, as needed.- Other duties, as needed.
- Providing fast, friendly, professional and responsive customer service to team members and buffet guests. Greeting, making welcome, each guest approaching their station- Maintaining current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients) - Preparing food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request - Employing proper cooking methods, cooks to specifications, and handling, storing and rotating food properly in accordance with established health and safety standards - Slicing, dicing, chopping and preparing raw products - Carving meats, portioning food on serving plates, adding gravies and sauces, and garnishing plates as required- Wiping counter areas, sinks and floors as required to maintain a clean and safe work station- Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards - Maintaining par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedures - Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures- Providing personalized service and using guests’ names when possible - Knowing and promoting current casino events and programs and can give guests directions to all casino areas
- Providing fast, friendly, professional and responsive customer service to team members and buffet guests. Greeting, making welcome, each guest approaching their station- Maintaining current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients) - Preparing food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request - Employing proper cooking methods, cooks to specifications, and handling, storing and rotating food properly in accordance with established health and safety standards - Slicing, dicing, chopping and preparing raw products - Carving meats, portioning food on serving plates, adding gravies and sauces, and garnishing plates as required- Wiping counter areas, sinks and floors as required to maintain a clean and safe work station- Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards - Maintaining par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedures - Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures- Providing personalized service and using guests’ names when possible - Knowing and promoting current casino events and programs and can give guests directions to all casino areas
- Providing fast, friendly, professional and responsive customer service to team members and buffet guests. Greeting, making welcome, each guest approaching their station- Maintaining current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients) - Preparing food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request - Employing proper cooking methods, cooks to specifications, and handling, storing and rotating food properly in accordance with established health and safety standards - Slicing, dicing, chopping and preparing raw products - Carving meats, portioning food on serving plates, adding gravies and sauces, and garnishing plates as required- Wiping counter areas, sinks and floors as required to maintain a clean and safe work station- Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards - Maintaining par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedures - Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures- Providing personalized service and using guests’ names when possible - Knowing and promoting current casino events and programs and can give guests directions to all casino areas
- Responsible for safe, efficient production of food products, including quality and quantity control, par levels, food storage, product rotation, expo, broiler, sauté, salads, appetizers, roasting, baking, stir frying, deep frying, poaching, braising, etc. - Assists with set up and operation of multiple stations with in area; coaches Cook Level iii for cross utilization of labor and upward mobility opportunities. - Produces stocks, soups, and sauces as part of preparation of daily food (meal period) service. - Follow Standard Operational Procedures (SOP’s) and production list to meet required par levels and specifications for assigned station or duties at Hollywood Casino. - Displays knowledge of all emergency procedures. - Communicates on a consistent basis with supervising chef, keeping them abreast of all department activities, and ensures that kitchen and equipment are in good working order and that the work area is clean and hazard-free. - Notifies supervising chef immediately if kitchen and equipment are not in good, safe working order. - Works efficiently with co-workers in any kitchen environment. - Provides positive communication and uses Red Carpet Service skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
- Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Ability to perform assigned function within the kitchen such as broiler, sauté, pantry, prep and production when needed. - Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met. - Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness. - Adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and stem kettles.- Bakes, roasts, broils, and stems meats, fish, vegetables, and other foods. - Adds seasoning to foods during mixing or cooking. - Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that food is cooked. - Carves meats, portions food and serving plates, adds sauces, and garnishes serving to fill orders.- Washes, peels, cuts and sHReds vegetables and fruits to prepare them for use. - Supports safety and accident prevention programs (nonslip footwear, knife handling, and proper lifting). - Partners with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. - Acts as a role model to other employees and always presents oneself as a Credit to the Company and encourages others to do the same. - Performs all other related and compatible duties as assigned. - Must be familiar with and have exposure to prep list. - Take inventories. - Must complete county health department class and attain certification. - Exhibit knife skills, classic cuts and sharpening. - Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service. - Assist in operation of other food and beverage venues as needed. - Attend all departmental and company training programs or meetings as directed. - Compile information, complete and submit reports as needed. - Adhere to all company policies and procedures. - Adhere to all gaming laws and regulations. - Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter. - Meet department uniform, appearance, and grooming requirements. - Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
SUMMARY Cook Level 2 is responsible to support the Sous Chef in the successful production of raw and/or cooked food products for culinary operations. Position will be engaged in the development of SOP’s advanced cooking styles and production for safe and efficient preparation of food utilizing various cooking techniques and equipment. ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Safe efficient production of food products including quality and quantity control, par levels, food storage, and product rotation, cutting, slicing, sauté, frying, mixing, grilling, etc. - Assist with set up and operation of multiple stations within area, coach Cook Level i for cross utilization of labor and upward mobility opportunities. - Produce Stocks, Soups, Sauces as part of preparation of daily food (meal period) service. - Follow Standard Operational Procedures (SOP’s) and production list to meet required par levels and specifications for assigned station or duties. - Maintains standards of sanitation, kitchen and personal hygiene and cleanliness, as well as food service techniques and safety all with regard to the safe handling of food products for guest’s consumption. - Display knowledge of all emergency procedures including familiarity with MSDS (Material Safety Data Sheets) for chemical usage. - Communicate on a consistent basis with supervising Chef keeping them abreast of all department activities, and ensure that kitchen and equipment are in good working order and that the work area is clean and hazard-free. - Notify supervising Chef immediately if kitchen and equipment are not in good, safe working order. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies, procedures, and operating guidelines. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Performs other duties as may be assigned by department and/or company management. SUPERViSORY RESPONSiBiLiTiES - This position has no supervisory responsibilities.
- Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events- Ability to perform assigned function within the kitchen such as broiler, sauté, pantry, prep and production when needed. - Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met. - Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness.- Adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and stem kettles. - Bakes, roasts, broils, and stems meats, fish, vegetables, and other foods. - Adds seasoning to foods during mixing or cooking.- Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that food is cooked. - Carves meats, portions food and serving plates, adds sauces, and garnishes serving to fill orders. - Washes, peels, cuts and sHReds vegetables and fruits to prepare them for use. - Supports safety and accident prevention programs (nonslip footwear, knife handling, and proper lifting).- - Partners with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. - Acts as a role model to other employees and always presents oneself as a Credit to the Company and encourages others to do the same. - Performs all other related and compatible duties as assigned.- Must be familiar with and have exposure to prep list. - Take inventories. - Must complete county health department class and attain certification.- Exhibit knife skills, classic cuts and sharpening. - Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service. - Assist in operation of other food and beverage venues as needed. - Attend all departmental and company training programs or meetings as directed. - Compile information, complete and submit reports as needed. - Adhere to all company policies and procedures. - Adhere to all gaming laws and regulations. - Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter. - Meet department uniform, appearance, and grooming requirements. - Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
- Must be able to cook authentic Asian Style Cuisine.- Must be able to be efficient in the preparation of Asian Themed food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation.- Must follow appropriate food handling procedures to ensure safe, quality products.- Must follow all established Asian food recipes and products in order to maintain a leading edge in the industry.- Protect and preserve assets of the company.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.- Ability to speak English preferred.
- Ensuring products meet all recipes standards- Maintaining proper production levels- Knowledge of all applicable food preparation methods and measures - Knows and understands all cooking tools and measurement conversions- Communicating and maintaining proper staffing levels with daily volume- Insuring proper handling and storage of food items as per internal and Health Department standards - Maintaining integrity with food and labor controls - Has good interpersonal and communication skills - Understanding and following all policies and procedures - Relieving line cooks as needed - Making recommendations in ordering supplies - Ability to give direction, assign tasks, follow up with assigned tasks, coach for success and administer counseling of policy and procedural violations- Wiping counter areas, sinks and floors as required to maintain a clean safe working environment - Must show skills in garde manger, broiler, sauté stations, saucier, and large quantity cooking according - Providing personalized service and uses guests’ names when possible - Knowing and promoting current casino events and programs and can give guests directions to all casino areas
ESSENTIAL DUTIES AND RESPONSIBILITIES- Follow recipes to prepare and/or cook food to meet departmental standards or as directed.- Measure and convert recipes without affecting quality.- Perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness.- Basic knowledge/understanding of kitchen equipment to include safe operations and regulation of temperatures for proficient cooking times and temperatures. - Partner with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. - Must be familiar with and have exposure to prep list.- Take inventories.- Exhibit basic knife skills, classic cuts and sharpening. - Assist in operation of other food and beverage venues as needed.- Attend all departmental and company training programs or meetings as directed.- Must adhere to regulatory, department and company policies. - Properly maintains, cleans and sanitizes equipment and work areas to meet departmental standards or as directed.- Perform all job duties in a safe and responsible manner. - Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.- Perform other job related and compatible duties as assigned.
- Responsible for learning and being familiar with the facility’s room outlets, and for being able to answer general questions regarding the property. - Reads food orders from computer printouts and prepares food items according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room staff.- Prepares all food items accurately in a timely manner.- Completes all assigned prep items as written on prep sheet.- Uses and maintains all assigned areas and equipment in a sanitary, safe, and effective manner.- Observes and enforces Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment.- Attends company training programs as scheduled.- Completes opening, closing, and other side duties as assigned by the supervisors.- Communicates as needed with Lead Cook and Sous Chefs.- Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and departmental standards.- Maintains strict confidentiality in all company matters.
- Prepares, expedites, monitors, replenishes, and/or transports meats, vegetables, soups, sauces and other food items as indicated by production sheets- Report to Sous Chef at start of shift to receive instructions as daily specials or menu changes - Arrange mise in place according posted instructions and menu requirements - Communicates station needs, waste and discrepancies with immediate supervisor - As directed by supervisor, prepare and present menu items according to recipe specification and presentation photo - Assist in other areas of kitchen as directed by Sous Chef - Interacts with guests and coworkers in a professional, courteous manner - Maintains a clean and sanitary work area at all times - Perform other duties as assigned by supervisor
Responsible for the safe, proper and efficient preparation of all food. Accountable for the efficiency and operation of the areas of the kitchen they are assigned. Essential Functions - React to food orders in an efficient and proper manner, assuring presentations and procedures are being followed- Ability to work the grill, deep fryer, roasting, sauté, prep and pantry stations proficiently- Estimate and requisition supplies from the receiving areas for service- Ability to set up and break down all food stations in the kitchens- Season food, add garnish, sauce or vegetables, on the order, as determined by the chef- Perform job combinations as necessary in the kitchen- Maintaining kitchen clean and in good working order throughout the shift- Assure that the kitchen is closed down properly after each shift and be held accountable for the checking of this function- Understanding of safe food handling practices as described in Michigan Health Code- Other job related duties as assigned
- Consistently prepares hot or cold food selections to standards established by the Executive Chef.- Ensures that work area is kept clean and orderly.- Assist in training of new Buffet Cooks.- Must be able to stand for a full shift.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
The following and other duties may be assigned as necessary: - Consistently prepares hot or cold food selections to standards established by the Executive Chef.- Ensures that work area is kept clean and orderly.- Assist in training of new Cooks.- Must be able to stand for a full shift.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow team members.- Completes daily checklist and production charts as directed by you supervisor- Any and all duties as assigned by your Supervisor or a member of management.
- Responsible for learning and being familiar with the facility’s room outlets, and for being able to answer general questions regarding the property. - Reads food orders from computer printouts and prepares food items, according to established menu plans. - Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests. - Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving. - Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. - Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines. - Coordinates with and communicates orders to dining room staff. - Prepares all food items accurately in a timely manner. - Completes all assigned prep items as written on prep sheet. - Uses and maintains all assigned areas and equipment in a sanitary, safe, and effective manner. - Observes and enforces Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment. - Attends company training programs as scheduled. - Completes opening, closing, and other side duties as assigned by the supervisors. - Communicates as needed with Lead Cook and Sous Chefs. - Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and departmental standards. - Maintains strict confidentiality in all company matters.
- Consistently prepares menu items to standards established by the Executive Chef.- Ensures that work area is kept clean and orderly.- Assist in the training of new Cooks.- Must be able to stand a full shift - Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow team members.- Any and all duties as assigned by your Manager or a member of management.- Completes daily checklist and production charts as directed by your supervisor.
- Consistently prepares breakfast, lunch, dinner, or hor d'oeuvres to standards established by the Executive Chef.- Ensures that work area is kept clean and orderly.- Assists in training new Buffet Cooks.- Must be able to stand a full shift.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
