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- Compile property wide operations performance reporting, analyze the results and communicate findings to property management (i.e. Human Resources, Finance, Executive Management Team, and Operations) - This responsibility will include the reporting and analyzing of revenue and costs generated as a result of specific events with an overall analysis of the impact or profitability of each event - Provide reports of statistical analysis, including information in the form of graphs, charts, and tables to Executive Management - Identify relationships and trends in data in the region, as well as any factors that could affect the future results- Analyze and interpret statistical data in order to identify significant differences in relationships among sources of information - Prepare...
SUMMARY: Directs and coordinates day-to-day Racing, Pari-Mutuels, and Sports Book department operations including Racing Office, Mutuels, Off-Track Wagering Facilities and Account Wagering (telephone and internet) operations in order toassist in reaching profitability, guest satisfaction, workforce strength and compliance goals. Provides encouragement, sets high expectations, and sets proud and positive examples necessary to ensure a fun, exciting and professional working environment for our staff and a pleasant and entertaining experience for our guests. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Oversee all aspects of racing operations including monitoring of handle and financial performance management of the backside...
The director surveillance is responsible for providing management and oversight for both clandestine and overt surveillance of the assets, employees, vendors, guests, and visitors of Hollywood Casino in order to safeguard funds, property, and physical safety. The director will be dedicated to well documented procedures well trained and alert staff and will enjoy an extraordinary positive relationship with departments, regulators, and senior management in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. ESSENTIAL RESPONSIBILITIES - Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives- Reports budget concerns/deviations to Executive Management/GM-...
- Responsible for the washing all dishes, glassware, silver, kitchen ware, and utensils, cleaning of all equipment, floor mats, floors in all kitchen areas, and walls, where applicable.- Responsible for cleaning floors, mats, and hallways in back of house in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Perform daily cleaning projects as directed by supervisors. - Clean all floor mats. - Sweep, scrub, and mop all kitchen floors and walls to remove food, debris, and grease.- Clean behind and under all equipment. - Maintain hood vent system, ovens, and cleaning of equipment. - Clean and sanitize all counters, shelves, and garbage cans. - Become well-versed in all ware washing equipment operation and maintenance....
- Performs daily cleaning projects as directed by supervisors. - Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens. - Maintains adequate inventory of supplies needed to perform job function. - Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils). - Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.). - Ensures that all equipment functions properly, reports malfunctions promptly. - Assists kitchen utility personnel with duties as directed by supervisor. - Assists other outlets with cleaning projects or restocking supplies....
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Dishwasher, you will:Shift: 3:00pm - 11:30pm | Pay: Starting at $14.00 per hour- Cleans and sanitizes all dishware, glassware, and silverware. - Maintains cleanliness and organization of all kitchen areas and equipment. - Maintains a pace of work which allows supplies to be cleaned and put in their proper place which meets business demands. - Cleans and sanitizes all kitchen equipment while preparing tableware for washing, i.e., scrapes plates, pre-soaks silverware....
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Dishwasher, you will:Shift: Varies | Pay: $14.00 per hour- Wash dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand, and place in storage areas.- Sort and remove trash, placing it in the designated pickup/receptacle area. - Clean garbage cans with water or steam. - Clean, mop and sweep entire kitchen area. - Keep all chemicals, soap and paper towel dispensers stocked.- Maintain daily cleanliness of dishwashers. - Perform other...
- Performs daily cleaning projects as directed by supervisors.- Cleans all floor mats.- Sweeps, scrubs and mops all kitchen floors and walls to remove food, debris and grease.- Cleans behind and under all equipment.- Maintains hood vent system, ovens and cleaning of equipment.- Cleans and sanitize all counters, shelves and garbage cans.- Becomes well versed in all ware washing equipment operation and maintenance- Reports all equipment malfunctions to appropriate supervisor. - Washes all dishes, glassware, silver, kitchen ware and utensils as needed- Responsible for proper storage of all equipment (china, glass, silver, cooking equipment and utensils).- Ensures that all F&B venues are cleaned to Health Department Standards.- Assists other venues with cleaning projects...
- Ensure that sanitation in all food outlets meets and/or exceeds Health Department and OSHA guidelines. This includes but is not limited to china, glassware, silverware, trashcans, trash dumpsters, pots & pans. - Ensure proper storage of equipment, chemicals and restaurant supplies in compliance with departmental, company and OSHA standards, in the dish and pot rooms, kitchens, mop rooms and trash dock. - Remove trash from outlets to refuge dumpster. - Ensure the proper stocking and restocking of all food line china and utensils before, during and after the restaurant hours of operation. - Proper cleaning of dish sanitation equipment. - Maintains valid WV racing license, Food Handlers permit and TIPS certifications.
- All duties may change or be altered as determined by the Lead Steward on duty.- Maintains all BOH work areas (kitchens, prep areas, and dish rooms), equipment (stoves, grills, stove hoods, oven hoods, deep fryers and fryer boil-out, etc.), and assists with the daily cleaning and in accordance with OSHA and ServSafe standards. - Removes garbage and trash from all operating venues, ensure all trash cans are clean and relined. - Clean mechanical devices as needed, i.e. dishwashers, combi ovens, ice cream machines and smoker. - Adheres to safety, proper cleanliness and sanitation standards as set forth by Company and Departmental Guidelines and ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen and food storage areas by scrubbing the floors, cleaning...
- Responsible for the washing all dishes, glassware, silver, kitchen ware, and utensils, cleaning of all equipment, floor mats, floors in all kitchen areas, and walls, where applicable.- Responsible for cleaning floors, mats, and hallways in back of house in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Perform daily cleaning projects as directed by supervisors. - Clean all floor mats. - Sweep, scrub, and mop all kitchen floors and walls to remove food, debris, and grease.- Clean behind and under all equipment. - Maintain hood vent system, ovens, and cleaning of equipment. - Clean and sanitize all counters, shelves, and garbage cans. - Become well-versed in all ware washing equipment operation and maintenance....
- Performs duties to load and unload dishwashers; cleans Food & Beverage areas as well as food storage and preparation equipment. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Properly operates dish machine to clean several items including but not limited to soiled dishes, utensils, and cookware. - Ensures all items are clean and sanitized before returning to appropriate shelves. - Properly maintains the dish machine with the appropriate additives in order to clean and sanitize all items. - Properly maintains dish machine temperature log book. - Cleans all areas of Food & Beverage facilities. - Cleans and properly maintains all...
- Performs duties to load and unload dishwashers; cleans Food & Beverage areas as well as food storage and preparation equipment. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Properly operates dish machine to clean several items including but not limited to soiled dishes, utensils, and cookware. - Ensures all items are clean and sanitized before returning to appropriate shelves. - Properly maintains the dish machine with the appropriate additives in order to clean and sanitize all items. - Properly maintains dish machine temperature log book. - Cleans all areas of Food & Beverage facilities. - Cleans and properly maintains all...
- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Support the internal and external recruitment efforts for the property accordingly. - Responsible for greeting applicants and employees in a positive, upbeat manner while answering questions, assisting with application process, answering phone calls and administering selection assessments. - Responsible for the maintenance of the Applicant Tracking System to include posting and removal of positions and candidate documentation, assist in the review of request for transfers and applications requirements are met of job desired, and tracks transfer process including personnel requisition and personnel action.- Ensure...
- You must have 2 years of Table Games experience within the last 10 years as a Certified Dealer.- Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest.- As a dealer, must have the ability to deal multiple games as listed above while ensuring game protection in accordance with policy and procedures. Position requires that cast member be able to fill in as a supervisor when needed.- As a Senior Dealer, has the ability to supervise dealers, protect the integrity of the game at all times, assist guest when needed, enforce procedures related to games.- As a Senior Dealer, must be able to accurately complete any and all necessary documentation needed to properly track guests’ play and issue...
General Accountabilities:- Exchanges paper currency for playing chips.- Checks accuracy of table bank inventory, marker, and table fill and table Credit documents. - keep track and record buy-ins, wins, losses, and bet amounts in compliance with established Pit procedures. - Collects and replaces Casino Chips as needed. - Review playing cards prior to guest playing.- Promotes outstanding customer and team member relations. - Ensure the initiation of fills and credits to tables. - Ensures tables are opened and closed in designed areas based off business demands.
ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary: - Ability to sustain a high level of confidentiality and professionalism. - Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with team member relations issues. - Ability to work collaboratively and communicate effectively with team members at all levels of the organizations. - Uses diplomacy and tact to build constructive and effective relationships including during high-tension situations. - Ability to obtain support for ideas and actions from subordinates, peers, or superiors in order to accomplish a task or goal. - Highly organized and detail oriented - Deals with simple and complex concepts effectively. - Ability to identify circumstances...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection. - Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service...
- Remove cash boxes from slot machine and replace with empty cash box using procedures that are within Internal Controls and Maine State Gaming Regulations - Transports all collected cash boxes to the Count Room following predetermined route- Ensure key control procedures are followed- Operates automated currency equipment to count and process tickets/currency removed from the cash boxes- Prepares Cash Storage Box Report with supporting documentation obtained from the counting of the cash boxes- Responsible for packaging currency and tickets/currency into predetermined amounts for later use by the Main Bank or the deposit.- Transports the verified tickets/currency to the Main Bank and ticket storage area within Internal Controls and Maine Sate Gaming Regulations- Complete...
- Responsible for stocking of all products, as needed, during shift and at end of shift. - Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. - Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. - Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed.- Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed. Monitors disposal of garbage and cardboard to respective dumpster at dock. - Prepares and serves food to customers. - Serves alcoholic and non-alcoholic...
