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At Hollywood Casino Joliet, we take pride in creating memorable experiences for our guests while fostering a workplace built on teamwork, respect, and exceptional service.We are looking for enthusiastic, dependable, and service-oriented individuals who enjoy working in a fast-paced environment and contributing to a positive team atmosphere.Whether working directly with guests or supporting operations behind the scenes, every team member plays an important role in our success.
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- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of cost control methods and...
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- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of cost control methods and...
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ESSENTIAL DUTIES AND RESPONSIBILITIESAdditional responsibilities may be assigned as needed:- Provide daily supervision and guidance to kitchen staff; support achievement of operational goals and performance targets- Coordinate scheduling with management, ensuring coverage aligns with guest satisfaction needs- Oversee food preparation and kitchen readiness; maintain cleanliness and resolve issues proactively- Support departmental budget compliance and report concerns to management- Promote and uphold superior customer service standards; address service issues promptly- Monitor inventory and par levels to support cost control across restaurant operations- Assist Sous Chef with administrative tasks and kitchen operations- Maintain quality assurance standards to meet health...
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At Hollywood Casino Joliet, we take pride in creating memorable experiences for our guests while fostering a workplace built on teamwork, respect, and exceptional service.We are looking for enthusiastic, dependable, and service-oriented individuals who enjoy working in a fast-paced environment and contributing to a positive team atmosphere.Whether working directly with guests or supporting operations behind the scenes, every team member plays an important role in our success.
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- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.- Supports maintaining of cost control methods and...
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At Hollywood Casino Joliet, we take pride in creating memorable experiences for our guests while fostering a workplace built on teamwork, respect, and exceptional service.We are looking for enthusiastic, dependable, and service-oriented individuals who enjoy working in a fast-paced environment and contributing to a positive team atmosphere.Whether working directly with guests or supporting operations behind the scenes, every team member plays an important role in our success.
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- Sets up work area at the beginning of the shift. - Maintains par levels of plate ware, glassware, silverware, condiments, and all other items. - Carries dirty dishes from dining room to kitchen. - Carries dirty service items from the side stations to the dishwashing area. - Wipes table tops and chairs with sanitized cloth. - Breaks down all trays of dirty dishes brought from the dining room. - Carries dirty dishes from the breakdown area to the dishwashing area.- Wipes table tops and chairs with sanitized cloth. - Inspects all tabletop items for cleanliness before tables are ready to be seated.- Replenishes supply of clean linens, silverware, glassware, and dishes in dining room. - Polishes silverware and glassware. - Wipes down all coffee machines, ices tea...
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The Director of Construction for the Iowa region is responsible for the development and implementation of Capital Projects (New, Remodel and R&M) from Concept Stage through construction completion and operational turnover. The Director is involved with the overall project as it relates to design management and coordination, schedule, budget, contracting, assessment & coordination of operational needs, maintaining design intent, and the day-to-day management and on-site coordination of Capital Projects. Also partners with the VP of Design & Construction, Departmental Project Leaders and Strategic Sourcing Department as related to construction FF&E purchasing, property operations and other relative positions to ensure projects remain on budget and on schedule. The position reports to the...
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The Director of Construction for the Iowa region is responsible for the development and implementation of Capital Projects (New, Remodel and R&M) from Concept Stage through construction completion and operational turnover. The Director is involved with the overall project as it relates to design management and coordination, schedule, budget, contracting, assessment & coordination of operational needs, maintaining design intent, and the day-to-day management and on-site coordination of Capital Projects. Also partners with the VP of Design & Construction, Departmental Project Leaders and Strategic Sourcing Department as related to construction FF&E purchasing, property operations and other relative positions to ensure projects remain on budget and on schedule. The position reports to the...
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MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Manage daily maintenance and repairs on all building mechanical systems, equipment and tools, public areas, guest rooms and central plant.- Write capital for major repairs and equipment purchases.- Prepare budgets for yearly department expenditures.- Responsible for the proper scheduling of team members, ensuring a high level of guest service while maintaining control of labor costs.- Manage maintenance of all HVAC’s, kitchen, electric, gas, and steam powered equipment, energy management equipment and operation of like safety systems throughout property.- Manage all outside grounds to include cleaning and maintenance.- Ensures consistent, high quality maintenance standards are maintained for the...
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The following and other duties may be assigned as necessary: - Responsible for directing the overall operations and staff of the Facilities department who oversee installation, maintenance and repair of HVAC, electrical and plumbing systems and water distribution. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Conducts a daily inspection of the property to...
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- Responsible for directing the overall operations and staff of the Finance department in the following areas; GL, Warehouse, Cage, and Soft Count.- Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving deadlines.- Responsible for assisting in preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM. - Responsible for the development, maintenance, and documentation of the Accounting System of internal Control. - Plans, coordinates, and executes an efficient...
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- Responsible for the development, maintenance, and documentation of the Accounting System of Internal Control- Plans, coordinates, and executes an efficient accounting and financial reporting system which provides data, as directed by the Parent Company, to the Parent Company for purposes of internal and external Financial Reporting as required by, among other Regulatory Bodies, The Securities and Exchange Commission (including requirements under Sarbanes-Oxley), the Internal Revenue Service- Responsible for all regulatory compliance related to Accounting System of Internal Controls as required by, among other agencies and governing bodies- Creates and maintains a periodic, quality internal reporting process to be used by Company Management for purposes of analyzing results of...
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- Responsible for directing the overall operations and staff of the Finance department in the following areas: Accounting, Payroll, Revenue Audit, Purchasing, and Warehouse. -Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving deadlines. - Responsible for assisting in preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns/deviations to the Executive Management/GM. - Responsible for the development, maintenance, and documentation of the Accounting System of internal Controls. - Plans,...
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- Responsible for directing the overall operations and staff of the Food & Beverage department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for preparing, monitoring, and adhering to budgets; ensures compliance to departmental budget initiatives; reports budget concerns/deviations to Executive Management/GM. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and...
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The HR Director serves as a key member of the property executive team, contributing to business strategy, operational planning, and enterprise initiatives. This strategic business leader is responsible for shaping the team member experience from attraction through exit. As a trusted advisor to the GM and leadership team, the HR Director drives talent strategies that attract, engage, develop, and retain top talent, build leadership pipelines, and strengthen culture. Through influence, partnership, and talent expertise, the HR Director ensures the property has the talent and capabilities needed to deliver outstanding business results. ESSENTiAL DUTiES & RESPONSiBiLiTiES:- Recommends as to the hiring, firing, advancement, or promotions of employees. - Develop and implement sound...
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ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising and managing staff in the Player Development department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in defined area.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Develops and implements VIP player programs/events/parties to create guest loyalty and return guest visits.- Administers and oversees player...
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FUNCTION AND SCOPEThe Director of Player Development oversees VIP player experience and Player Development operations at River City Casino Hotel; a 90,000 square foot gaming floor with a luxurious 200 room hotel, 1400 seat entertainment center with an assortment of dining options plus a sports book planned for 2025. They will drive revenue growth while optimizing reinvestment and executing enterprise-wide VIP initiatives. The Director of PD will ensure strong employee and guest engagement while managing a dynamic team across premier gaming, hospitality, and entertainment complex. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Directs the overall operation and Player Development team of the Player Development department....
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- Responsible for the physical safety of persons and assets. - Provide training for this key customer service positions within the department to ensure compliance with all Guest Service programs. - The protection of the property of both the patron and HCPN from illegal activity. - in collaboration with the Human Resources department or its functional equivalent, the design, implementation, and enforcement of a system for the issuance of access badges. - The design, implementation, and enforcement of a system for the issuance of temporary access credentials. - The recording of any unusual incidents within HCPN's licensed facility in which the Security department is involved. Each incident shall be recorded by Security department personnel in an electronic format which has an Audit function...