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- Create an atmosphere of hospitality and friendliness toward Guests, make eye contact, greets Guests by first name, if known, upon arriving to the table, and thank the Guest for playing when they leave the table. - Knowledge in all aspects of the games dealt. - Compliance of company and departmental policies and procedures, Nevada Gaming Regulations and Internal controls. - Ensure appropriate game protection. - Ensure appropriate game pace for all players. - Ensure payouts are made quickly and accurately. - Fill and credit tables by verification of Cheques. - Open and close tables by verification of all cheque inventory.
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ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Apply skill in dealing individual games. Provide prompt, accurate and courteous service to playing guests, in accordance with standard procedure. - Handle guest transactions for "buy-ins" and "pay-offs". - Verify fill and credits for the game. - Notify Floorperson of any irregularities in guest play and transactions during the shift. - Take losing bets and pay winning bets according to established rules and procedures. - Provide courteous and friendly service to all staff and guests. - Perform related work as requested. - Adhere to Title 31 Gaming Regulations as applicable to the Casino Department.
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- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for deep cleaning guest rooms, hallways, and service areas according to established standards and procedures. - Ensures guest rooms and public areas are clean, organized, and attractive. - Reports any safety issues to the Housekeeping Supervisor or Executive Housekeeper.- Adheres to departmental uniform standards.- Attends all regular departmental meetings as well as other related meetings as scheduled. - Follows established protocol when entering and cleaning guest rooms.- Deep cleans elevators and other areas as assigned. - Maintains a list of rooms/areas that have been deep cleaned. - Reports room status on Room Attendant sheets.- Restocks Housekeeping...
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- Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free- Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items- Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)- Understand and adhere to all bargaining unit agreements- Supports safety and accident...
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What does Hollywood Casino St. Louis have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University, discounts & Diversity Scholarship for team members dependents.As a Demi Chef you will,Pay: Up to $24.00 per hour | Shift: Varies- Responsible for providing guidance and daily supervision to staff in the department.- Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and...
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- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of cost control methods and...
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- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of cost control methods and...
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- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.- Supports maintaining of cost control methods and...
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“Pending Regulatory Approval” 1. Content Development & Social Media Strategy• Develop and execute a comprehensive organic social media strategy across all primary platforms (including Instagram, Facebook, TikTok, and X) in alignment with enterprise brand standards and property-level calendars.Plan, shoot, curate, and edit visually compelling photo and video content capturing the on-property guest experience across dining, hotel, entertainment, events, and promotions.Attend property events, entertainment activations, and promotions to capture live content, engage with guests, and elevate brand storytelling.• Partner with the Paid Social Media team to align organic efforts with paid advertising...
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- Sets up work area at the beginning of the shift. - Maintains par levels of plate ware, glassware, silverware, condiments, and all other items. - Carries dirty dishes from dining room to kitchen. - Carries dirty service items from the side stations to the dishwashing area. - Wipes table tops and chairs with sanitized cloth. - Breaks down all trays of dirty dishes brought from the dining room. - Carries dirty dishes from the breakdown area to the dishwashing area.- Wipes table tops and chairs with sanitized cloth. - Inspects all tabletop items for cleanliness before tables are ready to be seated.- Replenishes supply of clean linens, silverware, glassware, and dishes in dining room. - Polishes silverware and glassware. - Wipes down all coffee machines, ices tea...
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- Maintains direct responsibility for primary departments and other departments as deemed appropriate by the Director of Gaming Operations.- Shares responsibility for meeting Property EBITDA, Profitability and other Operating/ Financial objectives as set by property senior leaders. Reviews activity reports and financial statements of Direct Report Departments and all other Departments to determine progress and status in attaining objectives and revises objectives and plans in accordance with current conditions.- Assists to maximize gaming revenue and effectively manage costs, labor and cash control; works closely with gaming management team and other department leaders to ensure all aspects of gaming operations for the property including staffing, repair and maintenance, operations,...
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The Director of Construction for the Iowa region is responsible for the development and implementation of Capital Projects (New, Remodel and R&M) from Concept Stage through construction completion and operational turnover. The Director is involved with the overall project as it relates to design management and coordination, schedule, budget, contracting, assessment & coordination of operational needs, maintaining design intent, and the day-to-day management and on-site coordination of Capital Projects. Also partners with the VP of Design & Construction, Departmental Project Leaders and Strategic Sourcing Department as related to construction FF&E purchasing, property operations and other relative positions to ensure projects remain on budget and on schedule. The position reports to the...
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The Director of Construction for the Iowa region is responsible for the development and implementation of Capital Projects (New, Remodel and R&M) from Concept Stage through construction completion and operational turnover. The Director is involved with the overall project as it relates to design management and coordination, schedule, budget, contracting, assessment & coordination of operational needs, maintaining design intent, and the day-to-day management and on-site coordination of Capital Projects. Also partners with the VP of Design & Construction, Departmental Project Leaders and Strategic Sourcing Department as related to construction FF&E purchasing, property operations and other relative positions to ensure projects remain on budget and on schedule. The position reports to the...
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MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Manage daily maintenance and repairs on all building mechanical systems, equipment and tools, public areas, guest rooms and central plant.- Write capital for major repairs and equipment purchases.- Prepare budgets for yearly department expenditures.- Responsible for the proper scheduling of team members, ensuring a high level of guest service while maintaining control of labor costs.- Manage maintenance of all HVAC’s, kitchen, electric, gas, and steam powered equipment, energy management equipment and operation of like safety systems throughout property.- Manage all outside grounds to include cleaning and maintenance.- Ensures consistent, high quality maintenance standards are maintained for the...
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The following and other duties may be assigned as necessary: - Responsible for directing the overall operations and staff of the Facilities department who oversee installation, maintenance and repair of HVAC, electrical and plumbing systems and water distribution. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Conducts a daily inspection of the property to...
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- Responsible for directing the overall operations and staff of the Finance department in the following areas; GL, Warehouse, Cage, and Soft Count.- Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving deadlines.- Responsible for assisting in preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM. - Responsible for the development, maintenance, and documentation of the Accounting System of internal Control. - Plans, coordinates, and executes an efficient...
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- Responsible for the development, maintenance, and documentation of the Accounting System of Internal Control- Plans, coordinates, and executes an efficient accounting and financial reporting system which provides data, as directed by the Parent Company, to the Parent Company for purposes of internal and external Financial Reporting as required by, among other Regulatory Bodies, The Securities and Exchange Commission (including requirements under Sarbanes-Oxley), the Internal Revenue Service- Responsible for all regulatory compliance related to Accounting System of Internal Controls as required by, among other agencies and governing bodies- Creates and maintains a periodic, quality internal reporting process to be used by Company Management for purposes of analyzing results of...
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- Responsible for directing the overall operations and staff of the Finance department in the following areas: Accounting, Payroll, Revenue Audit, Purchasing, and Warehouse. -Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving deadlines. - Responsible for assisting in preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns/deviations to the Executive Management/GM. - Responsible for the development, maintenance, and documentation of the Accounting System of internal Controls. - Plans,...
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- Responsible for directing the overall operations and staff of the Food & Beverage department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for preparing, monitoring, and adhering to budgets; ensures compliance to departmental budget initiatives; reports budget concerns/deviations to Executive Management/GM. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and...
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POSITION SUMMARYThe Director of HR serves as a key member of the property executive team, contributing to business strategy, operational planning, and enterprise initiatives. This strategic business leader is responsible for shaping the team member experience from attraction through exit. As a trusted advisor to the GM and leadership team, the Director of HR drives talent strategies that attract, engage, develop, and retain top talent, build leadership pipelines, and strengthen culture. Through influence, partnership, and talent expertise, the Director of HR ensures the property has the talent and capabilities needed to deliver outstanding business results. - Responsible for strategic human resource planning to provide the Company with the best talent available and to position the...