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- Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Conducts assigned game according to procedure. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience. - Ensures payouts are made quickly and accurately. - Fills and credits tables by verification of cheques. - Opens and closes tables according to established guidelines and...
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Full-Time or Part-Time Opportunities AvailableWhat does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.- Provides accurate and efficient dealing at assigned table game.- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Provides prompt, courteous, and accurate dealing at assigned table(s).- Adheres to all company and departmental policies and procedures and state regulations as relates to this position.- Performs accurate chip and cash...
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- Responsible for stocking of all products, as needed, during shift and at end of shift. - Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. - Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. - Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed.- Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed. Monitors disposal of garbage and cardboard to respective dumpster at dock. - Prepares and serves food to customers. - Serves alcoholic and non-alcoholic...
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- Adheres to all departmental and company policies and procedures regarding guest service standards. - Assists sick or injured patrons and team members; performs CPR as necessary. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Operates Security Dispatch...
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MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Troubleshoot mechanical, electrical and plumbing problems.- Install or re-direct electrical circuits as needed.- Complete work orders as requested.- Install new layouts for all gaming tables as required.- Ability to read and understand blueprints, schematics, and one line diagrams as needed.- Walk daily routes and make necessary repairs.- Re-lamp throughout property as necessary.- Operate machinery and equipment as required (such as fork lift). Will train if necessary. - Must provide courteous and friendly service to all guests and team members.- Take a leadership role in reporting and correcting unsafe work practices or unsafe facility conditions.- Must be able to meet the attendance...
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Essential Functions - Respond to and handle guest requests in a courteous, efficient, safe manner; Perform preventive maintenance and necessary repairs and all casino and hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms. - Complete maintenance requests, take equipment, meter readings, and maintain logs to notify the next shift. - Document all parts used and parts needed to be purchased. - Adhere to all regulatory and safety standards and report any unsafe conditions to the Lead Engineer or Management. - Set up the machine and make name tags and signs. - Make keys as requested. - Attend meetings as scheduled. - Other job-related duties as assigned.
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- Perform basic electrical installation and repair work in wiring for switches, outlets, plugs, cables, power circuits and appliances; repairs lighting systems; inspects electrical systems for unsafe conditions. - Perform basic repairs of plumbing leaks or breaks; opens clogged lines and drains; replaces washers and other minor parts; maintains and monitors plumbing systems.- Apply and prepare various surfaces for paint, enamel, lacquer, varnish, or stain; repairs wall coverings.- Perform basic rough and finished carpentry work in construction and repair of structures such as partitions, walls, doors, fences, window frames, office furniture, roofs, and shelves.- Performs upholstery work as required. - Fabricates, repairs, and maintains mechanical devices, motors and pumps.-...
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- Maintain and repair refrigerator equipment, boilers, and electrical, plumbing, and HVAC equipment.- Fabricate, repair, and maintain equipment such as any mechanical devices, motors, and pumps throughout facility.- Respond to customer requests for maintenance assistance in order to provide courteous, timely and expert service.- Assist in the installation, removal or relocation of electronic equipment, in accordance with established priorities.- Fix all property electronic equipment (except for slot machines and computers) by repairing minor damage to parts and wiring and replacing failed components, in order to ensure proper operation of all equipment according to established schedules and department standards.- Repair and install structural woodwork and equipment; assist is...
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What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Maintenance Technician, you will:Pay: Up to $20.00 per hour (BOE) | Shift: 3:00 pm - 11:30 pm or 11:00 pm - 7:30 am - The Engineer III performs journeyman to advanced level general maintenance, repairs, and support functions in the areas of general maintenance, plumbing, kitchen & refrigeration equipment, carpentry, HVAC and electrical devices.- Notifies Maintenance Supervisor or Manager concerning needs of major repairs or additions to lighting, heating, cooling,...
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What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Marketing Specialist, you will:Shift: 10 hour shifts between 12:00pm - 10:00pmPay: $17.50 per hour- Assists and coordinates diverse marketing functions encompassing promotions and events, alongside the development of support materials including collateral, signage, and cross-promotional opportunities.- Supports the development, coordination, and execution of retail promotions, direct mail campaigns, and events targeting the retail audience.- Contributes to planning...
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As a Marketing Specialist, you will:Pay: $17.50 per hour | Shift: Varies- Plan and execute all promotions, giveaways, drawings, and VIP events - Provide excellent face to face customer service - Provide recaps and feedback from all promotions - Create and distribute marketing materials to other departments - Coordinate and lead promotional planning - Able to stand for extended periods of time during promotions and events- Build strong relationships with other departments and vendors - Learn promotional program platforms and databases - Document promotional details, build, and review
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This position is a remote role. SUMMARYThe eProcurement Analyst is responsible for the day-to-day maintenance and administration of the Procure-to-Pay (P2P) platform, assisting Procurement’s strategic efforts in establishing and executing standards that increase process efficiencies and savings. This position will interact with sourcing and purchasing professionals to identify catalogs, supplier enablement opportunities, and contract content to update the P2P platform (Coupa) accordingly. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary for the entire Company:- Serves as a subject matter expert team for Procurement systems (eProcurement).- Identifies and executes on opportunities to revamp or correct item classifications and...
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- Operate general equipment such as tractors, horse ambulance, and pick up trucks, for the purpose of maintaining Hollywood Casino at Penn National Race Course grounds in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Prepare equipment for use each day and make proper equipment changes according to the weather.- Prepare track, paddock, and barn areas for racing by watering, harrowing, floating, fixing washouts, and placing pipes and cones when and wherever necessary to ensure proper training and racing conditions are met.- Must maintain the speed, when operating equipment, that will ensure the safety of the horses and riders.- Open and close track gates for other tractor drivers.- Check equipment for proper function...
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The Events Manager role is a dual-property position supporting Hollywood Casino St. Louis and River City Casino.- Responsible for supervising and managing staff in the Banquet/Catering department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and...
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Essential Functions - Conduct frequent inspections of all public areas and the Casino in order to maintain a high standard of cleanliness; and complete inspection forms and reports as required- Assist the leadership team in administrative functions up to and including disciplinary actions, team member counseling, training, cross training and development of new supervisors- Assist in the completion of team member evaluations as outlined in Company policy. - Report facility problems and required preventive maintenance- Schedule the cleaning of public and casino areas and assign duties to ensure timely completion- Schedule team members to ensure all sections and areas are adequately covered- Assist in the training Environmental Services team members in OSHA standards and...
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- This position qualifies for a $500 Sign-On Bonus. This bonus is not valid for any former Cactus Petes team members or current team members.- Displays a solid understanding of all cleaning equipment and use of related cleaning chemicals. - Walk the entire casino and building complex public areas cleaning anddemonstrating procedures. - Clean lobbies, public and employee restrooms, offices, meeting rooms, food/beverage outlets and all back of house areas. Submit written inspections to appropriate management. - Follow through on all projects completed and/or scheduled. - Know cleaning supplies available and how to use them properly. - Have working knowledge of equipment and be able to demonstrate its proper operation to others. - Follow company and departmental policies and...
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- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur - Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters - Familiar with the proper use of chemicals and equipment - Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day - Responsible for providing exceptional customer service to all guests
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- Accountable for the overall cleanliness and presentation of the entire property.- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Performs duties to clean and sanitize areas of the property.- Responsible for cleaning of blood spills and bodily fluids.- Maintains ongoing awareness of safety and responds to emergencies accordingly.- Cleans and maintains offices, hallways, lobbies, lounges, restrooms, elevators, stairways, escalators, slot machines, table games, and other areas.- Keeps storage rooms clean and organized.- Replenishes restroom supplies. - Sweeps, mops, and vacuums floors.
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- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. - Knows where all...