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The following and other duties may be assigned as necessary: - Responsible for directing the overall operations and staff of the Facilities department who oversee installation, maintenance and repair of HVAC, electrical and plumbing systems and water distribution. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Conducts a daily inspection of the property to...
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- Responsible for directing the overall operations and staff of the Finance department in the following areas; GL, Warehouse, Cage, and Soft Count.- Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving deadlines.- Responsible for assisting in preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM. - Responsible for the development, maintenance, and documentation of the Accounting System of internal Control. - Plans, coordinates, and executes an efficient...
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- Responsible for directing the overall operations and staff of the Finance department in the following areas: Accounting, Payroll, Revenue Audit, Purchasing, and Warehouse. -Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving deadlines. - Responsible for assisting in preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns/deviations to the Executive Management/GM. - Responsible for the development, maintenance, and documentation of the Accounting System of internal Controls. - Plans,...
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The HR Director serves as a key member of the property executive team, contributing to business strategy, operational planning, and enterprise initiatives. This strategic business leader is responsible for shaping the team member experience from attraction through exit. As a trusted advisor to the GM and leadership team, the HR Director drives talent strategies that attract, engage, develop, and retain top talent, build leadership pipelines, and strengthen culture. Through influence, partnership, and talent expertise, the HR Director ensures the property has the talent and capabilities needed to deliver outstanding business results. ESSENTiAL DUTiES & RESPONSiBiLiTiES:- Recommends as to the hiring, firing, advancement, or promotions of employees. - Develop and implement sound...
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ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising and managing staff in the Player Development department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in defined area.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Develops and implements VIP player programs/events/parties to create guest loyalty and return guest visits.- Administers and oversees player...
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FUNCTION AND SCOPEThe Director of Player Development oversees VIP player experience and Player Development operations at River City Casino Hotel; a 90,000 square foot gaming floor with a luxurious 200 room hotel, 1400 seat entertainment center with an assortment of dining options plus a sports book planned for 2025. They will drive revenue growth while optimizing reinvestment and executing enterprise-wide VIP initiatives. The Director of PD will ensure strong employee and guest engagement while managing a dynamic team across premier gaming, hospitality, and entertainment complex. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Directs the overall operation and Player Development team of the Player Development department....
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- Responsible for the physical safety of persons and assets. - Provide training for this key customer service positions within the department to ensure compliance with all Guest Service programs. - The protection of the property of both the patron and HCPN from illegal activity. - in collaboration with the Human Resources department or its functional equivalent, the design, implementation, and enforcement of a system for the issuance of access badges. - The design, implementation, and enforcement of a system for the issuance of temporary access credentials. - The recording of any unusual incidents within HCPN's licensed facility in which the Security department is involved. Each incident shall be recorded by Security department personnel in an electronic format which has an Audit function...
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- Performs daily cleaning projects as directed by supervisors.- Cleans all floor mats.- Sweeps, scrubs and mops all kitchen floors and walls to remove food, debris and grease.- Cleans behind and under all equipment.- Maintains hood vent system, ovens and cleaning of equipment.- Cleans and sanitize all counters, shelves and garbage cans.- Becomes well versed in all ware washing equipment operation and maintenance- Reports all equipment malfunctions to appropriate supervisor. - Washes all dishes, glassware, silver, kitchen ware and utensils as needed- Responsible for proper storage of all equipment (china, glass, silver, cooking equipment and utensils).- Ensures that all F&B venues are cleaned to Health Department Standards.- Assists other venues with cleaning projects...
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- Performs daily cleaning projects as directed by supervisors.- Cleans all floor mats.- Sweeps, scrubs and mops all kitchen floors and walls to remove food, debris and grease.- Cleans behind and under all equipment.- Maintains hood vent system, ovens and cleaning of equipment.- Cleans and sanitize all counters, shelves and garbage cans.- Becomes well versed in all ware washing equipment operation and maintenance- Reports all equipment malfunctions to appropriate supervisor. - Washes all dishes, glassware, silver, kitchen ware and utensils as needed- Responsible for proper storage of all equipment (china, glass, silver, cooking equipment and utensils).- Ensures that all F&B venues are cleaned to Health Department Standards.- Assists other venues with cleaning projects...
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What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Dishwasher, you will:Pay: $15.00 per hour | Shift: Varies - Cleans and sanitizes all dishware, glassware, and silverware. - Maintains cleanliness and organization of all kitchen areas and equipment. - Maintains a pace of work which allows supplies to be cleaned and put in their proper place which meets business demands. - Cleans and sanitizes all kitchen equipment while preparing tableware for washing, i.e., scrapes plates, pre-soaks silverware. - Sets up...
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ESSENTIAL DUTIES AND RESPONSIBILITIES:- Prepares tableware for washing.- Collects all soiled pots, washes and restacks cleaned pots on shelves.- Responsible for removal of garbage and refuse.- Mops and sweeps floors.- Washes walls and ceiling tiles.- Cleans and sanitizes all cooking equipment.- Proper maintenance and distribution of company assets.- Sets up dishwashing machine.- Stacks and stores clean dishes in proper kitchen areas.
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- Responsible for fostering a fun environment.- Safeguard company assets.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- While performing the duties of this job, employees are regularly required to stand and walk.- Maintain a well-stocked and Maintained Line. - Normal and deep cleaning of inside/outside of ovens, inside/outside of hoods.- Ensure proper storage of equipment, chemicals and restaurant supplies in compliance with departmental, company and OSHA standards, in the dish and pot rooms, kitchens, mop rooms and trash dock. This...
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- Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service - Washing of dishes, pots, pans, glassware, utensils or other items used in the preparation, presentation or service of food and beverage products - Stock ice and other beverage products such as soft drink canisters, juice, CO2 for all necessary areas as requested or necessary - Retrieve and deliver items from storerooms and refrigeration units as needed - Clean and sanitize food and beverage areas including kitchen, refrigeration units, and storerooms including removal of debris or litter and sweeping and mopping floors
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- Responsible for the washing all dishes, glassware, silver, kitchen ware, and utensils, cleaning of all equipment, floor mats, floors in all kitchen areas, and walls, where applicable.- Responsible for cleaning floors, mats, and hallways in back of house in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Perform daily cleaning projects as directed by supervisors. - Clean all floor mats. - Sweep, scrub, and mop all kitchen floors and walls to remove food, debris, and grease.- Clean behind and under all equipment. - Maintain hood vent system, ovens, and cleaning of equipment. - Clean and sanitize all counters, shelves, and garbage cans. - Become well-versed in all ware washing equipment operation and maintenance....
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- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Support the internal and external recruitment efforts for the property accordingly. - Responsible for greeting applicants and employees in a positive, upbeat manner while answering questions, assisting with application process, answering phone calls and administering selection assessments. - Responsible for the maintenance of the Applicant Tracking System to include posting and removal of positions and candidate documentation, assist in the review of request for transfers and applications requirements are met of job desired, and tracks transfer process including personnel requisition and personnel action.- Ensure...
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General Accountabilities: - Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests. - Execution of all food production as determined by the Sous Chef through production sheets. - Practices a “clean as you go” work ethic and utilizes proper food handling techniques (i.e., wearing plastic gloves and proper uniform, including hat and clean kitchen towels). - Creates a positive guest employee experience. Smiles and is helpful and friendly. - Knowledge of cooking techniques such as cutting, dicing, baking, roasting, braising, grilling, and a high level of skillet/sauté work. - Knowledge of all kitchen equipment, including but not limited to adjusting thermostat controls to regulate the temperature of ovens, broilers,...
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- Safe efficient production of food products including quality and quantity control, par levels, food storage, and product rotation, cutting, slicing, sauté, frying, mixing, grilling, etc.- Follow Standard Operational Procedures (SOP’s) and production list to meet required par levels and specifications for assigned station or duties.- Maintain standards of sanitation, kitchen and personal hygiene and cleanliness, as well as food service techniques and safety all with regard to the safe handling of food products for guest’s consumption. - Display knowledge of all emergency procedures including familiarity with SDS (Safety Data Sheets) for chemical usage.- Communicate on a consistent basis with supervising Chef keeping them abreast of all department activities and ensure that...
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Cook Level 2 is responsible for supporting the Sous Chef in the successful production of raw and/or cooked food products for culinary operations. Position will be engaged in the development of SOP’s advanced cooking styles and production for safe and efficient preparation of food utilizing various cooking techniques and equipment. Essential Duties & Responsibilities:- Safe efficient production of food products including quality and quantity control, par levels, food storage, and product rotation, cutting, slicing, sauté, frying, mixing, grilling, etc.- Assist with set up and operation of multiple stations within area, coach Cook Level I for cross utilization of- labor and upward mobility opportunities.- Produce Stocks, Soups, Sauces as part of preparation of daily food...
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SUMMARY:It is the primary responsibility of the State Line Showroom Server to provide beverage, food, and bussing services, and perform choreographed and rehearsed dance routines at the entertainment venue. Must be outgoing with the ability to engage and entertain guests. The State Line Showroom Server will also support additional on-site and off-site promotional events as needed. All duties are to be performed in accordance with departmental and company policies, practices and procedures. ESSENTIAL DUTIES & RESPONSIBILITIES:- Greets guests in a timely manner and obtains beverage and/or food orders. Initiates conversation with guests.- Performs choreographed and rehearsed dance and/or singing routines as scheduled.- Expedites food and drink orders for each party quickly...
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When a Dealer- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- When acting in the capacity of the Dealer, all essential duties and responsibilities of that position will be assumed by this team member.- Opens game at assigned table, counts contents, verifies count with closing list, inspects cards or dice, and signs off with supervisor.- Deals games, pays out winnings, exchanges currency for chips, and informs guests of game rules.- Changes over deck of cards or dice; inspects and mixes cards.- Verifies bank roll fills with the supervisor and Security personnel.- Ensures protection of game; maintains continuous inspection of cards or...