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- Maintain and repair refrigerator equipment, boilers, and electrical, plumbing, and HVAC equipment.- Fabricate, repair, and maintain equipment such as any mechanical devices, motors, and pumps throughout facility.- Respond to customer requests for maintenance assistance in order to provide courteous, timely and expert service.- Assist in the installation, removal or relocation of electronic equipment, in accordance with established priorities.- Fix all property electronic equipment (except for slot machines and computers) by repairing minor damage to parts and wiring and replacing failed components, in order to ensure proper operation of all equipment according to established schedules and department standards.- Repair and install structural woodwork and equipment; assist is...
- Review and provide edits to performer contracts including mark-ups, tracking, processing, and storing final executed agreements. - Gather all relevant information related to contracts from talent management, ticketing, and property teams. - Review specific riders for production and hospitality. Submit all edited contracts to the manager and property teams for review before trafficking to all relevant parties.- Assist property teams with routing contracts and deposits in our accounting systems. Provide regular follow-up with all parties to ensure timeliness in completing all agreements.- Provide support in collecting insurance documentation and other venue specific documentation needed for contracts and performances. - Build a new process for reviewing contracts and...
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Maintenance Technician, you will:Shift: 3:00pm - 11:30pm or 11:00pm - 7:30am Pay: Up to $20.00 per hour (BOE)- The Engineer III performs journeyman to advanced level general maintenance, repairs, and support functions in the areas of general maintenance, plumbing, kitchen & refrigeration equipment, carpentry, HVAC and electrical devices.- Notifies Maintenance Supervisor or Manager concerning needs of major repairs or additions to lighting, heating, cooling,...
- Provides assistance in all areas of HR, including employment, communication, team member events, and record retention.- Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked.- Greets all visitors to the HR office in a positive, upbeat manner while answering questions, assisting with application processes, answering phone calls, and administering selection assessments.- Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution.- Performs administrative duties, including maintaining employee records, data entry and research, preparing reports, ordering office supplies, managing team member/vendor badges, gaming licensing and renewals, etc.- Assists in coordinating...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Entry Level Maintenance Technician, you will:Shift: 6:00am - 2:30pm or 10:00pm - 6:30am Pay: Starting at $18.00 per hour- Performs general Grounds keeping work necessary to maintain facility grounds which also may include garages, walkways, lots and roads; assists in the maintenance of exterior lighting; and provides routine support duties to higher level staff; and performs related tasks within area of assignment. - Cleans and maintains all aspects of the...
*THIS IS A PART-TIME ONLY POSITION*What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Marketing Specialist, you will:Shift: 8 hour shifts between 12:00pm - 10:00pmPay: $17.50 per hour- Assists and coordinates diverse marketing functions encompassing promotions and events, alongside the development of support materials including collateral, signage, and cross-promotional opportunities.- Supports the development, coordination, and execution of retail promotions, direct mail campaigns, and events targeting the retail...
What does Hollywood Casino & Hotel have to offer?- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University, discounts & Diversity Scholarship for team members dependents.As a Rev. Audit Clerk, you will:Shift: 7am- 3:30pm Saturday, Sunday, & MondayPay: $17 per hour- Assembles, Audits, and prepares various income control reports according to established procedures.- Prepares appropriate documentation for property’s records.- Resolves extraordinary problems related to daily Audits.- Responsible for training in conjunction with Supervisor.- Recommends improvements of Audit procedures to Supervisor.- identifies confidential information and follows procedures for safeguarding such...
Shifts Available: 2:00pm - 10:00pm or 10:00pm - 6:00am- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for the repair, maintenance, and general operating condition of slot machines.- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.- Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.- Utilizes shop machines to fabricate standard or routine parts.- Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.- Responsible for the inspection, installation, and removal of slot machines.- Maintains player-tracking system and EZ Pay...
Reports to: Track SuperintendentPrimary Purpose: Operate all heavy equipment in the maintenance of the race track surface. Trains all operators in use of heavy equipment.Responsibilities:- Performs track maintenance duties including rail repair and irrigation.- Operates equipment to maintain track surface.- Trains operators in proper track maintenance.Other duties as assigned.
- Responsible for providing guidance and daily supervision to staff in the department on designated shift. - Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with oversight of the day-to-day cleaning of the Casino property. - Keeps accurate inventory of supplies and...
- Assist the EVS Manager in supervising all functions of the EVS Department and employees.- Responsible for assisting EVS Manager in all aspects of staffing, including posting of positions, interviews, hiring, scheduling, performance evaluations and when necessary, disciplinary action and termination.- Responsible for assisting EVS Manager in all aspects of records maintenance.- Shares in the responsibility for meeting employee needs including ensuring that all employees have the necessary equipment to perform their job;- Must maintain high visibility on property; Assist EVS Manager in conducting departmental stall meetings.- Must lead by example; Provide coaching as appropriate to assist EVS Leads and employees in reaching their full potential as a member of the EVS team.-...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur.- Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment.- Replaces toilet tissue and refills paper towel dispensers.- Cleans all escalators and elevators.- Straightens chairs as needed.- Removes glasses, cups, paper, and debris from all assigned areas, per procedure.- Adheres to all regulatory, departmental, and company policies and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict...
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur - Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters - Familiar with the proper use of chemicals and equipment - Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day - Responsible for providing exceptional customer service to all guests
- Displays a solid understanding of all cleaning equipment and use of related cleaning chemicals. - Walk the entire casino and building complex public areas cleaning anddemonstrating procedures. - Clean lobbies, public and employee restrooms, offices, meeting rooms, food/beverage outlets and all back of house areas. Submit written inspections to appropriate management. - Follow through on all projects completed and/or scheduled. - Know cleaning supplies available and how to use them properly. - Have working knowledge of equipment and be able to demonstrate its proper operation to others. - Follow company and departmental policies and procedures. - Follow established key and chemical procedures. - Follow and enforce safety and lost and found procedures and guidelines for...
- Displays a solid understanding of all cleaning equipment and use of related cleaning chemicals. - Walk the entire casino and building complex public areas cleaning anddemonstrating procedures. - Clean lobbies, public and employee restrooms, offices, meeting rooms, food/beverage outlets and all back of house areas. Submit written inspections to appropriate management. - Follow through on all projects completed and/or scheduled. - Know cleaning supplies available and how to use them properly. - Have working knowledge of equipment and be able to demonstrate its proper operation to others. - Follow company and departmental policies and procedures. - Follow established key and chemical procedures. - Follow and enforce safety and lost and found procedures and guidelines for...
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. -...
- Service assigned areas daily, including sweeping and mopping, emptying trash, dusting, polishing, and general cleanliness of all public areas in the hotel including, lobbies, restaurants, bar and lounge, elevators and all public restrooms. - Maintain the highest standards to ensure the quality and cleanliness in the Casino/Hotel and other required areas - Assume the responsibility for keeping the assigned area maintained in accordance with policies and procedures - Clean between slot machines, remove papers and glasses, and discard all empty bottles - Empty and clean ashtray - Keep all slot chairs/table games chairs clean in assigned area - Wipe down all slot machines, changes booths and change banks located in assigned area - Remove spots from mirrors, doors and walls...
- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Perform cleaning duties in all areas of the facility including Smoking and Non-Smoking areas, not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up...