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This position is responsible for the operation, direction, and supervision of the Player Development Team. - Oversee all Player Development operations/team, including the supervision and management of the Executive Hosts.- Create and monitor annual and monthly Player Development budget for- Manage and evaluate performance of Junket Rep/Commissioned player agent- Develop initiatives to drive new business to the- Develop and administer incentive programs for the Player Development- Oversee, manage, and provide guidance for player coding and monitor team member- Monitor and adapt strategies to outperform local competition, with a focus on expanding VIP market share in Metro Detroit.- Establish and authorize customer credit and check authorization based upon the Credit-...
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ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising and managing staff in the Player Development department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in defined area.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Develops and implements VIP player programs/events/parties to create guest loyalty and return guest visits.- Administers and oversees player...
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- Preparing tableware for washing - Collecting all soiled pots, washes and restacks cleaned pots on shelves - Responsible for removal of garbage and refuse - Mopping, scrubbing, rinsing and polishing hard floors- Washing walls and ceiling tiles - Cleaning and sanitizing all cooking equipment - Proper maintenance and distribution of company assets - Setting up dishwashing machine - Stacking and stores clean dishes in proper kitchen areas- Recognizing and using appropriate chemicals- Cleaning all floors.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities...
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- Performs daily cleaning projects as directed by supervisors. - Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens. - Maintains adequate inventory of supplies needed to perform job function. - Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils). - Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.). - Ensures that all equipment functions properly, reports malfunctions promptly. - Assists kitchen utility personnel with duties as directed by supervisor. - Assists other outlets with cleaning projects or restocking supplies....
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What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Dishwasher, you will:Pay: $15.00 per hour | Shift: 3:00pm - 11:30pm - Cleans and sanitizes all dishware, glassware, and silverware. - Maintains cleanliness and organization of all kitchen areas and equipment. - Maintains a pace of work which allows supplies to be cleaned and put in their proper place which meets business demands. - Cleans and sanitizes all kitchen equipment while preparing tableware for washing, i.e., scrapes plates, pre-soaks silverware. - Sets up...
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- Ensure that sanitation in all food outlets meets and/or exceeds Health Department and OSHA guidelines. This includes but is not limited to china, glassware, silverware, trashcans, trash dumpsters, pots & pans. - Ensure proper storage of equipment, chemicals and restaurant supplies in compliance with departmental, company and OSHA standards, in the dish and pot rooms, kitchens, mop rooms and trash dock. - Remove trash from outlets to refuge dumpster. - Ensure the proper stocking and restocking of all food line china and utensils before, during and after the restaurant hours of operation. - Proper cleaning of dish sanitation equipment. - Maintains valid WV racing license, Food Handlers permit and TIPS certifications.
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- Maintains work areas (kitchens, cooking preparation, etc.), equipment (cook stoves, grills, stove hoods, deep fryers, etc.), and utensils in a clean and sanitary manner and in accordance with OSHA and ServSafe standards. - Removes garbage and trash, and places refuse in designated pick up area. - Operates mechanical devices designed to assist such as scrubbers and dishwasher. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen areas and food storage areas by steam cleaning mats and other walking surfaces, washing walls, ceilings, and woodwork. - Carries or transfers by hand-truck, supplies and equipment between storage and work areas. - Stocks serving stations with utensils. -...
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- Maintains work areas (kitchens, cooking preparation, etc.), equipment (cook stoves, grills, stove hoods, deep fryers, etc.), and utensils in a clean and sanitary manner and in accordance with OSHA and ServSafe standards. - Removes garbage and trash, and places refuse in designated pick up area. - Operates mechanical devices designed to assist such as scrubbers and dishwasher. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen areas and food storage areas by steam cleaning mats and other walking surfaces, washing walls, ceilings, and woodwork. - Stocks serving stations with utensils - Maintains safe working conditions and practices in the kitchen and eating area. - Must be...
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- All duties may change or be altered as determined by the Lead Steward on duty.- Maintains all BOH work areas (kitchens, prep areas, and dish rooms), equipment (stoves, grills, stove hoods, oven hoods, deep fryers and fryer boil-out, etc.), and assists with the daily cleaning and in accordance with OSHA and ServSafe standards. - Removes garbage and trash from all operating venues, ensure all trash cans are clean and relined. - Clean mechanical devices as needed, i.e. dishwashers, combi ovens, ice cream machines and smoker. - Adheres to safety, proper cleanliness and sanitation standards as set forth by Company and Departmental Guidelines and ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen and food storage areas by scrubbing the floors, cleaning...
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ESSENTIAL DUTIES AND RESPONSIBILITIES:- Prepares tableware for washing- Collects all soiled pots, washes and restacks cleaned pots on shelves - Responsible for removal of garbage and refuse - Mops and sweeps floors - Washes walls and ceiling tiles- Cleans and sanitizes all cooking equipment - Proper maintenance and distribution of company assets - Sets up dishwashing machine- Stacks and stores clean dishes in proper kitchen areas
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- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Promote and maintain all steps of the ACES program with each patron and employee you may come in contact with (eye contact, hi- greeting, goodbye as a departure)- Responsible for learning and understanding the use of all chemicals used in kitchen operations- Must follow specific daily station assignments checklists as directed by Executive Steward and F&B Management- Responsible for all aspects of dish/pot washing including but not limited to using the dish machines, pot sink/power soak sink, and all other basic stewarding duties- Responsible for all trash removal, cleaning of trash receptacles, removal and proper disposal of all recyclables as defined by property...
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Maintains cleanliness, sanitation, and safety standards. Completes all assignments of ware and utensil washing; keeps kitchen area clean throughout the shift, including appropriate removal and disposal of trash and waste materials. Essential Duties & Responsibilites:- Wash all dishes, glassware, silver, kitchenware and utensils as required.- Maintain all back of the house areas in a clean and orderly fashion.- Perform deep cleaning as assigned by supervisor.- Become well versed in all ware washing equipment operation and maintenance.- Adhere to all Corporate and local policies, procedures, and operating guidelines.- Notify supervising Chef immediately if kitchen and equipment are not in good, safe working order.- Must work well under pressure, and meet multiple and...
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- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Support the internal and external recruitment efforts for the property accordingly. - Responsible for greeting applicants and employees in a positive, upbeat manner while answering questions, assisting with application process, answering phone calls and administering selection assessments. - Responsible for the maintenance of the Applicant Tracking System to include posting and removal of positions and candidate documentation, assist in the review of request for transfers and applications requirements are met of job desired, and tracks transfer process including personnel requisition and personnel action.- Ensure...
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General Accountabilities: - Handles financial transactions including but not limited to performing credit checks, release of jackpot payments, exchanging cash for casino tokens, and cashing checks. - Determines customer qualifications for PennPlay members admission by reviewing player information based upon established criteria, opens new player accounts, issues replacement cards, and merges duplicate accounts. - Accounts for all transactions and balancing of books to ensure accuracy of casino revenue. - Handles all guest questions and concerns to provide exceptional guest service. - Ensures that the cash drawer is balanced at all times and makes exchanges with the vault when necessary. - Effectively communicate the benefits of Players Club membership to all guests. -...
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Full-Time or Part-Time Opportunities AvailableWhat does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.- Provides accurate and efficient dealing at assigned table game.- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Provides prompt, courteous, and accurate dealing at assigned table(s).- Adheres to all company and departmental policies and procedures and state regulations as relates to this position.- Performs accurate chip and cash...
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- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection. - Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service...
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- Responsible for stocking of all products, as needed, during shift and at end of shift. - Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. - Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. - Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed.- Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed. Monitors disposal of garbage and cardboard to respective dumpster at dock. - Prepares and serves food to customers. - Serves alcoholic and non-alcoholic...
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MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Troubleshoot mechanical, electrical and plumbing problems.- Install or re-direct electrical circuits as needed.- Complete work orders as requested.- Install new layouts for all gaming tables as required.- Ability to read and understand blueprints, schematics, and one line diagrams as needed.- Walk daily routes and make necessary repairs.- Re-lamp throughout property as necessary.- Operate machinery and equipment as required (such as fork lift). Will train if necessary. - Must provide courteous and friendly service to all guests and team members.- Take a leadership role in reporting and correcting unsafe work practices or unsafe facility conditions.- Must be able to meet the attendance...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
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- Build or repair cabinets, doors, frameworks, floors, and other wooden fixtures used in buildings, using woodworking machines, carpenter’s hand tools and power tools.- Reviews assigned work orders and determines work priorities.- installs machines, tools, and equipment to ensure continuous operations.- inspects kitchen machines and equipment for conformance with operational standards.- Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation.- Makes minor electrical repairs, including but not limited to repair and replacement of outlets, light fixtures, and equipment; ensures adequate lighting in all areas by replacing lights as needed.- Adheres to departmental quality standards; follows all...
