- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
General Accountabilities: - Serves food, beverages, or desserts to guests in such settings as take-out counters of 24/7 café venue. - Performs cleaning duties such as sweeping, mopping, and transporting dishes to keep equipment and facilities sanitary.Scrubs and polishes counters, clean tables, and other equipment; cleans glasses, dishes, and fountain equipment. - Prepares bills for food using MICROS POS, accepts payment or makes change, and balances receipts and payments in cash drawers. - Cooks' food or prepares food items such as sandwiches, pizzas, and salads, using standard formulas or following directions and delivers orders to the kitchen and picks up and serves food when it is ready. - Provides friendly, quick, professional service, demonstrating willingness to serve guests with a smile. - Checks to ensure that all foods are displayed attractively as per departmental standard. - Handles food appropriately, maintaining proper food handling, safety, and sanitation standards. - Informs Supervisor when food quantities are low.
General Accountabilities: - Serves food, beverages, or desserts to guests in such settings as take-out counters of 24/7 café venue. - Performs cleaning duties such as sweeping, mopping, and transporting dishes to keep equipment and facilities sanitary.Scrubs and polishes counters, clean tables, and other equipment; cleans glasses, dishes, and fountain equipment. - Prepares bills for food using MICROS POS, accepts payment or makes change, and balances receipts and payments in cash drawers. - Cooks' food or prepares food items such as sandwiches, pizzas, and salads, using standard formulas or following directions and delivers orders to the kitchen and picks up and serves food when it is ready. - Provides friendly, quick, professional service, demonstrating willingness to serve guests with a smile. - Checks to ensure that all foods are displayed attractively as per departmental standard. - Handles food appropriately, maintaining proper food handling, safety, and sanitation standards. - Informs Supervisor when food quantities are low.
Perform a variety of duties relating to working in the food outlets and the services of food and / or beverages. Responsible for cash handling in the Deli.ESSENTIAL DUTIES AND RESPONSIBILITIES - Involved in food preparation and presentation (hotdogs, pizza, snacks). - Maintain appropriate portion controls per standards.- Keep all work areas clean and in order, clean equipment thoroughly.- Handle foods appropriately, maintaining proper food handling, safety and sanitation standards.- Inform Supervisor when food quantities are low.- Provides a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.- Maintain a professional appearance at all times, clean and well groomed as per standard.- Stock counters, displays, salad bar and steam table in a neat and timely fashion.- Provide friendly, quick, professional service demonstrating willingness to serve guests with a smile.- Regular attendance.- Check to ensure that all foods are displayed attractively as per department standard.- Requisition items needed for the following day based on given par levels.- Clean floor and work station thoroughly before leaving the area for other assignments.- Must be able to stand for 100% of the working time.- Know menu items, take orders and complete transactions at point of sale to assure cash drawer balances.- Complete opening and closing duties as assigned.- Other duties as assigned.
- Performs a variety of duties relating to working in the food outlets and the services of food and/or beverages. - Stocks counters, prepares food (hotdogs, pizza) in a neat and timely fashion. - Provides friendly, quick, professional service, demonstrating willingness to serve guests with a smile. - Checks to ensure that all foods are displayed attractively as per departmental standard. - Requisitions items needed for the following day based on given par levels. - involved in food preparation and presentation. - Maintains appropriate portion controls per standards. - Keeps all work areas clean and in order; cleans equipment thoroughly. - Handles foods appropriately, maintaining proper food handling, safety, and sanitation standards. - informs Supervisor when food quantities are low.- Responsible for cash handling in the Deli. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Maintains a professional appearance at all times, clean and well-groomed as per standard. - Cleans floor and work station thoroughly before leaving the area for other assignments. - Knows menu items, takes orders, and completes transactions at point of sale to assure cash drawer balances. - Completes opening and closing duties as assigned. - Other duties as assigned.
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Administers all aspects of food preparation, ensuring kitchen is clean, well-stocked, and problem-free.- Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant.- Assists Sous Chef with administrative duties. - Assists with maintaining established quality assurance procedures to ensure acceptable Health Department and customer service standards. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
- Develops and books future business by identifying potential leads and actively soliciting future business within specified territory.- Negotiates and quotes rates and agreements on all Conference Center and Hotel business in order to maximize revenues for the Conference Center, Hotel and the Casino. This involves detailed follow-up to ensure a smooth transition from arrival to departure of guests.- Monitors, tracks and produce daily, weekly, monthly and quarterly productivity and revenue reports for all Conference Center Maintain the integrity of the client database. Completes a pre-designated number of outside sales calls per week and submits a detailed activity report of all sales activity for that week including copies of all sales call reports.- Manage all financial operating expenses including, but not limited to, budget, P&L, labor costs, controllables, and cost of goods.- Ensures that the Sales Managers attend each function with the idea of meeting and greeting each client, and conducting introductions to the operations team that will be assisting them with their event.- Maintains knowledge of competitor’s sales and convention programs, including reader board monitoring at area hotels and convention centers, in order to generate future leads and to be aware of the caliber of service delivered at our competitors. Participate in outside functions – Trade Shows, NTA, Events, etc. and represent Ameristar at Public Relations functions – CVB, Chamber of Commerce, Community Organization, etc.- Maintains knowledge of all promotions throughout the property in an effort to stimulate and retain new business. Maintain communication and rapport with customers to ensure the utmost quality customer satisfaction.- Implements, adheres, and monitors all department and property policies and procedures, including, but not limited to, standards of conduct, attendance, appearance, cash handling, confidentiality, safety, signature sequence of service, and sanitation.- Maintain the morale of the department through open communication and teamwork by deploying targeted communication strategies that inform and build support. Supervise all aspects of employee relations including, but not limited to, hiring, coaching, mediating, recognizing, and evaluating Team Member performance.
- Responsible for directing the overall operations and staff of the Finance department in the following areas; GL, Warehouse, Cage, and Soft Count.- Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving deadlines.- Responsible for assisting in preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM. - Responsible for the development, maintenance, and documentation of the Accounting System of internal Control. - Plans, coordinates, and executes an efficient accounting and financial reporting system which provides data, as directed by the Parent Company, to the Parent Company for purposes of internal and external Financial Reporting as required by, among other Regulatory Bodies, The Securities and Exchange Commission (including requirements under Sarbanes-Oxley), the internal Revenue Service. - Responsible for all regulatory compliance related to Accounting System of internal Controls as required by, among other agencies and governing bodies. - Creates and maintains a periodic, quality internal reporting process to be used by Company Management for purposes of analyzing results of operations and making business and operating decisions about the direction of the Company. - Brings plans for operating efficiency to the attention of Management and assists in implementation of developed processes.- Responsible for the annual Company Budget and Capital Plan, inclusive of planning, executing and reporting on the variances from actual operating results.- Responsible for developing and maintaining a qualified staff that has the capabilities of executing the required actions necessary for complying with all Financial Reporting and Accounting internal Controls as outlined by the Company.- Continuously maintains knowledge and understanding of rules and regulations as promulgated by, among other governing bodies, Generally Accepted Accounting Principles, the Securities and Exchange Commission, the internal Revenue Service, and the Department of Revenue for the state jurisdiction and State Gaming Control Board.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Maintains strict confidentiality in all departmental and company matters.
- Responsible for directing the overall operations and staff of the Accounting and Finance Department at the property.- Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving deadlines.- Responsible for assisting in preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Responsible for the development, maintenance, and documentation of the Accounting System of Internal Control.- Plans, coordinates, and executes an efficient accounting and financial reporting system which provides data, as directed by the Parent Company, to the Parent Company for purposes of internal and external Financial Reporting as required by, among other Regulatory Bodies, The Securities and Exchange Commission (including requirements under Sarbanes-Oxley), the Internal Revenue Service.- Responsible for all regulatory compliance related to Accounting System of Internal Controls as required by, among other agencies and governing bodies.- Creates and maintains a periodic, quality internal reporting process to be used by Company Management for purposes of analyzing results of operations and making business and operating decisions about the direction of the Company.- Brings plans for operating efficiency to the attention of Management and assists in implementation of developed processes.- Responsible for the annual Company Budget and Capital Plan, inclusive of planning, executing, and reporting on the variances from actual operating results.- Responsible for developing and maintaining a qualified staff that has the capabilities of executing the required actions necessary for complying with all Financial Reporting and Accounting Internal Controls as outlined by the Company.- Continuously maintains knowledge and understanding of rules and regulations as promulgated by, among other governing bodies, Generally Accepted Accounting Principles, the Securities and Exchange Commission, the Internal Revenue Service, and the Department of Revenue for the state jurisdiction and State Gaming Control Board.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. - Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Maintains strict confidentiality in all departmental and company matters.- Has authority to issue complimentaries in accordance with the approved Comp Matrix.
- Responsible for directing the overall operations and staff of the department including Database, Advertising, Promotions, Social, Entertainment Public Relations, and Casino Marketing.- Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in all areas of responsibility.- Develops and implements annual marketing plan for the property that supports the overall brand strategy for the company.- Responsible for assessing, anticipating and reacting to the competitive marketplace in regard to marketing strategies, programs, campaigns, and promotions. - Builds long term relationships with customers to strengthen the brand value. - Ensures that scheduling is done in an effective and efficient manner to support all marketing initiatives while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Ensures effective control of marketing results, and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. - Ensures coordination with iT to ensure all resources are available to run programs. - Expertise with all company Brand programs and systems and provides input to improve Brand direct marketing efforts.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.- Maintains strict confidentiality in all departmental and company matters.
- Responsible for directing the overall operations and staff of the department including Database, Advertising, Promotions, Social, Entertainment and Public Relations for the casino.- Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in all areas of responsibility.- Develops and implements annual marketing plan for the property that supports the overall brand strategy for the property.- Responsible for assessing, anticipating and reacting to the competitive marketplace in regard to marketing strategies, programs, campaigns, and promotions.- Builds long term relationships with customers to strengthen the brand value.- Ensures that scheduling is done in an effective and efficient manner to support all marketing initiatives while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Ensures effective control of marketing results and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.- Ensures coordination with IT to ensure all resources are available to run programs.- Expertise with all company Brand programs and systems and provides input to improve Brand direct marketing efforts.- Responsible for ensuring the compliance with all regulatory requirements within area of responsibility and reporting potential issues to Executive Management / GM.- Maintains strict confidentiality in all departmental and company matters.
The Director of Software Engineering is a crucial leadership role responsible for overseeing and managing the platform software engineering team within Penn Entertainment. This position requires a deep understanding of software development processes, technologies, and best practices, with the ability to provide strategic direction and technical expertise.As a Director of Software Engineering, you will be responsible for setting the technical roadmap, ensuring the successful delivery of software projects, and managing the overall performance and professional growth of the engineering team. Collaboration with cross-functional teams, including product managers, designers, and business stakeholders, will be essential to drive innovation and ensure alignment with business goals.- Provide strategic guidance and technical leadership to the software engineering team.- Develop and execute the software engineering roadmap, using industry best practices and emerging technologies.- Collaborate with product managers to define and prioritize project requirements and timelines.- Oversee the design, development, implementation, and operation of software solutions, ensuring scalability, reliability, security, and performance.- Foster a culture of continuous improvement, promoting innovation, code quality, and efficiency within the engineering team.- Hire, train, mentor, and evaluate software engineers, fostering a high-performing and collaborative team environment.- Stay updated with industry trends, emerging technologies, and advancements in software engineering practices.
- Normal and deep cleaning of inside/outside of ovens, inside/outside of hoods, inside/outside of grills, inside/outside of stoves, inside/outside deep fryers, inside/outside hot boxes, inside/outside salamanders, steam tables, chafers, table and counter tops, inside/outside walk-in refrigerators and freezers, speed racks (Crescors), trash cans & trash dumpsters, glass, brass, ceilings, walls, floors, drains, fans - Deep cleaning steward needs knowledge of taking apart and putting this above equipment back together - Ensure proper storage of equipment, chemicals and restaurant supplies in compliance with departmental, company and OSHA standards, in the dish and pot rooms, kitchens, mop rooms and trash dock. This includes but is not limited to china, glassware, silverware, trash cans, trash dumpsters, pots & pans - Ensure the proper stocking and restocking of all food line china and utensils before, during and after the restaurant hours of operation - Other duties may be assigned
- Perform daily cleaning projects as directed by supervisors. - Clean all floor mats. - Sweep, scrub and mop all kitchen floors and walls to remove food, debris and grease. - Clean behind and under all equipment. - Maintain hood vent system, ovens and cleaning of equipment. - Clean and sanitize all counters, shelves and garbage cans. - Become well versed in all ware washing equipment operation and maintenance - Report all equipment malfunctions to appropriate supervisor. - Wash all dishes, glassware, silver, kitchen ware and utensils as needed - Responsible for proper storage of all equipment (china, glass, silver, cooking equipment and utensils).- Ensure that all F&B venues are cleaned to Health Department Standards. - Assist other venues with cleaning projects or supplying them with proper supplies. - Organize and store remaining chemicals and supplies in proper places. - Dispose of trash and rags to appropriate areas.
- Performs daily cleaning projects as directed by supervisors. - Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens. - Maintains adequate inventory of supplies needed to perform job function. - Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils). - Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.). - Ensures that all equipment functions properly, reports malfunctions promptly. - Assists kitchen utility personnel with duties as directed by supervisor. - Assists other outlets with cleaning projects or restocking supplies. - Responsible for organization and proper storage of cleaning solutions and supplies.- Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA.
- Ensure that sanitation in all food outlets meets and/or exceeds Health Department and OSHA guidelines. This includes but is not limited to china, glassware, silverware, trashcans, trash dumpsters, pots & pans. - Ensure proper storage of equipment, chemicals and restaurant supplies in compliance with departmental, company and OSHA standards, in the dish and pot rooms, kitchens, mop rooms and trash dock. - Remove trash from outlets to refuge dumpster. - Ensure the proper stocking and restocking of all food line china and utensils before, during and after the restaurant hours of operation. - Proper cleaning of dish sanitation equipment. - Maintains valid WV racing license, Food Handlers permit and TIPS certifications.
- Wash dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand, and place in storage areas.- Sort and remove trash, placing it in the designated pickup/receptacle area. - Clean garbage cans with water or steam. - Clean, mop and sweep entire kitchen area. - Keep all chemicals, soap and paper towel dispensers stocked.- Maintain daily cleanliness of dishwashers. - Perform other duties as assigned by leadership.
- Cleans and sanitizes all dishware, glassware, and silverware. - Maintains cleanliness and organization of all kitchen areas and equipment. - Maintains a pace of work which allows supplies to be cleaned and put in their proper place which meets business demands. - Cleans and sanitizes all kitchen equipment while preparing tableware for washing, i.e., scrapes plates, pre-soaks silverware. - Sets up dishwashing machine, i.e., drains closed, tanks filled, temperatures at correct level, detergent at proper level, and thoroughly cleans dish washing equipment and working areas. - Responsible for handling the removal of garbage and refuse, mopping and sweeping floors, and washing walls and ceiling tiles. - Washes, stacks, and stores china in appropriate kitchen area. - Adheres to regulatory, departmental, and company policies in an ethical manner.
- Responsible for the washing all dishes, glassware, silver, kitchen ware, and utensils, cleaning of all equipment, floor mats, floors in all kitchen areas, and walls, where applicable.- Responsible for cleaning floors, mats, and hallways in back of house in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Perform daily cleaning projects as directed by supervisors. - Clean all floor mats. - Sweep, scrub, and mop all kitchen floors and walls to remove food, debris, and grease.- Clean behind and under all equipment. - Maintain hood vent system, ovens, and cleaning of equipment. - Clean and sanitize all counters, shelves, and garbage cans. - Become well-versed in all ware washing equipment operation and maintenance. - Report all equipment malfunctions to appropriate supervisor. - Responsible for proper storage of all equipment (china, glass, silver, cooking equipment, and utensils). - Ensure that all F&B venues are cleaned to Health Department Standards. - Assist other venues with cleaning projects or supplying them with proper supplies. - Organize and store remaining chemicals and supplies in proper places. - Dispose of trash and rags to appropriate areas.
- Maintains work areas (kitchens, cooking preparation, etc.), equipment (cook stoves, grills, stove hoods, deep fryers, etc.), and utensils in a clean and sanitary manner and in accordance with OSHA and ServSafe standards. - Removes garbage and trash, and places refuse in designated pick up area. - Operates mechanical devices designed to assist such as scrubbers and dishwasher. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen areas and food storage areas by steam cleaning mats and other walking surfaces, washing walls, ceilings, and woodwork. - Carries or transfers by hand-truck, supplies and equipment between storage and work areas. - Stocks serving stations with utensils. - Maintains safe working conditions and practices in the kitchen and eating area. - Must be presentable when reporting to work, wearing appropriate uniform. Good personal hygiene required. - Initiates a positive guest experience when working any guest contact position by providing a welcome and/or greeting, making eye contact, smiling, and bidding a warm farewell and good luck, etc. - Other duties as assigned.