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- Replenishes paper goods (i.e., cups, napkins, etc.) at bars. - Assists bartenders in cleaning and maintaining bars filling ice bins, etc. - Stocks bars with alcoholic beverages: liquor, wine, beer, drink mixes and non-alcoholic beverages: soda juices, and carbon dioxide at bars using FiFO rotation system.- Makes certain change slips and drop envelopes are available at each bar. - Stocks liquor room with all supplies. - Ensures beverages are properly stocked before, during, and after shift: Berg liquor system, kegs of beer, wine, soda, and CO2. - Maintains cleanliness and organization of liquor rooms, beer coolers, and bars: sweeps, mops, breaks down boxes, and takes out the trash. - Removes all empty kegs from coolers and places in proper storage area.- Cleans all...
Don't take our word for it, click HERE to listen to our Team Members and why they chose Penn National Race Course!- Greet guests warmly and promptly with eye contact and enthusiasm while providing quick and efficient service. - Handle guests' money transactions quickly and efficiently in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Responsible for adhering to established cash control policies and procedures within Food & Beverage department at Hollywood Casino. - Knowledge of and strict adherence to PLCB and RG standards. - Accurate and efficient use of POS system. - Knowledge of all daily specials and menu items and their preparation. - Handle any guest complaints and resolve them quickly and courteously. -...
Don't take our word for it, click HERE to listen to our Team Members and why they chose Penn National Race Course!- Greet guests warmly and promptly with eye contact and enthusiasm while providing quick and efficient service. - Handle guests' money transactions quickly and efficiently in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Responsible for adhering to established cash control policies and procedures within Food & Beverage department at Hollywood Casino. - Knowledge of and strict adherence to PLCB and RG standards. - Accurate and efficient use of POS system. - Knowledge of all daily specials and menu items and their preparation. - Handle any guest complaints and resolve them quickly and courteously. -...
- Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with HCPN policies, procedures and standards- Responsible for having knowledge of PLCB and RG standards.- Responsible for having knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends- Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled - Responsible for accurately and efficiently use of POS system.- Monitors guests alcohol intake in accordance with RAMP training.- Assists other food and beverage team members with maintenance such as side work, opening/closing duties.- Participate as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations.
- Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with HCPN policies, procedures and standards- Responsible for having knowledge of PLCB and RG standards.- Responsible for having knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends- Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled - Responsible for accurately and efficiently use of POS system.- Monitors guests alcohol intake in accordance with RAMP training.- Assists other food and beverage team members with maintenance such as side work, opening/closing duties.- Participate as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations.
- Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with HCPN policies, procedures and standards- Responsible for having knowledge of PLCB and RG standards.- Responsible for having knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends- Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled - Responsible for accurately and efficiently use of POS system.- Monitors guests alcohol intake in accordance with RAMP training.- Assists other food and beverage team members with maintenance such as side work, opening/closing duties.- Participate as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations.
Responsible for providing prompt, friendly and courteous cashier service to our guests. Essential Functions - Supply guests with information on services available on property.- Assist the guests in any way possible and direct guests to tables.- Ensure proper cash handling for all transactions.- Ensure guests in each station are being properly attended.- Maintain knowledge of current hotel & casino activities, beverage outlets and operations.- Utilize proper procedures and documentation for transactions.- Comply with all health and safety standards.- Comply with company policies, procedures, rules, regulations, and be available to work on a regular basis.- Ensure that Superior Guest Service levels are met according to Standard Operating Procedures.- May have to...
- Operates cash register: takes money from customers and counts back the appropriate change. - Counts money in register before and after each shift. - Prepares food such as hot dogs and brats. - Cleans and sanitizes working/kitchen areas in outlets: mops floors, cleans equipment, etc. - Serves food to customers. - Stocks all supplies (i.e., food, paper products, etc.) for next shift.- Cleans tables in dining areas. - Preps required food needed for deli operations. - Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
- Operates cash register: takes money from customers and counts back the appropriate change. - Counts money in register before and after each shift. - Prepares food such as hot dogs and brats. - Cleans and sanitizes working/kitchen areas in outlets: mops floors, cleans equipment, etc. - Serves food to customers. - Stocks all supplies (i.e., food, paper products, etc.) for next shift.- Cleans tables in dining areas. - Preps required food needed for deli operations. - Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
- Takes orders and serves drinks to customers. includes icing glasses, finishing setups, and garnishing as necessary. Ensures hot beverages are hot when served and frozen beverages are frozen. - Collects proper money for these beverages. - Cleans and maintains station: removes trash, removes empty cups or bottles, pushes in chairs, etc. Must constantly pre-bus station. Follows Health and Safety Rules. - Must become trained and certified in TiPS. - Knows hours of all Food and Beverage outlets and memorizes their food items to have ability to inform guests when asked. - Knows all drink prices. - Does public relations for the company: sells the casino and landing (i.e., knows their respective products and up sells), and answers guest questions. - Performs side work;...
- Greet guests warmly and promptly with eye contact and enthusiasm while providing quick and efficient service.- Handle guests' money transactions quickly and efficiently in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.- Assist with set-up & tear down for each concert; within the F&B Department as needed.- Responsible for beverage service for guests or beverage/food servers in the assigned venue.- Must be able to perform efficiently and accurately in a high-volume venue.- Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather- Handle any guest complaints and resolve them quickly and courteously. - Answer guest questions and...
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members...
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members...
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and...
- Administers the overall activities of the restaurant operation on assigned shift.- Establishes and administers training programs within the assigned restaurants.- Counsels, guides and instructs personnel in the proper performance of their duties.- Direct the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours.- Ensures that available facilities are adequate ‘for performance of duties by assigned personnel.-...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in maintenance of cost control methods and procedures by monitoring pars and inventory. - Assists in the maintenance and development of...
Maintains all cosmetic items in guest rooms and public areas. Assists Sr. Engineers and Mechanics in repairs. Maintains a neat, clean, and organized work area in the Facilities Engineering Shop. Prepares daily work forms. Routinely inspects all lighting throughout the property, identifying potential problems, and resolving same. Responds to maintenance requests and house calls.Maintains pool facilities as assigned. Ensures a maximum level of service and satisfaction is achieved and maintained. Maintains a working knowledge and understanding of all rules,regulations and controls of the company. Job Description: - Maintains, repairs and installation of wall covering, flooring, painting, woodwork and drywall - Conduct projects such as office build outs, room renovation, Etc. -...
- Responsible for directing overall Facilities operations for The company properties to include interior and exterior maintenance of all buildings and grounds and mechanical systems and equipment to include utilities, refrigeration, HVAC, plumbing, electricity, natural gas as well as elevators, kitchen appliances and televisions- Responsible for the planning, execution and management of day-to-day operations of current and future Construction/Engineering Projects for the company properties working with Design and Construction department to satisfy the needs of the properties- Plans, directs, and coordinates activities of designated project to ensure that goals or objectives of project are accomplished within prescribed time frame and funding parameters: Reviews project proposal or...
- Perform general carpentry work, including framing walls, hanging drywall, building shelves etc. - Perform general painting work, including doors, frames, and walls.- Perform general Casino repairs, including carpet replacement & repair, tile replacement & repair, wallpaper replacement & repair, upholstery replacement &repair.- Perform other miscellaneous tasks, including furniture repair, small equipment repair, cutting etc.- Perform minor roof repair and patching as needed.- Participate and follow all ABS (American Bureau of Shipping) guidelines, drills and inspections.- Perform fire watch inspections, fire drills - donning of SCBAS and firefighting turn-out gear.- Perform “Man-over-board” drills – Launching of rescue boat and following all safety guidelines.- Remove...
- Performs scheduled and nonscheduled repairs, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property. - Performs preventive maintenance in conjunction with all building maintenance and/or cleanliness related items. - Submits parts requests associated with repairs, upkeep, and improvements. - Directly or indirectly supports all exterior grounds activities in the parking garage and other exterior area needs. - Maintains all sanitation equipment. - Performs painting, structural repairs to masonry, woodwork, wallpaper and treatments, and furnishings of buildings. - Directly or indirectly supports the installation, maintenance and repair of HVAC, electrical, plumbing systems and water distribution,...
