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The following and other duties may be assigned as necessary:- Strategic Planning– Develop and execute strategies to optimize the casino’s operation, drive revenue growth, and improve guest satisfaction.- Team Leadership – Recruit, train, develop and supervise table games, slot and poker team members. In addition, create a culture where team members at all levels in the department are engaged and connected to the Penn Entertainment Values. Ensure that all team members are compliant will all training requirements. Identify and develop departmental talent.- Regulatory Compliance– Ensure that the casino’s operations comply with all relevant policies, internal controls, law, regulations and licensing requirements.- Financial Management – Partner with VP of Casino Ops to prepare and manage budgets, monitor financial performance, analyze operations costs and implement cost-effective measures. Responsible for effective labor practices. - Gaming Operations – Oversee all gaming activities, including table games, slot operations, poker operations to ensure effective and smooth day to day operations.- Guest Experience – Focus on enhancing the customer experience by maintaining a high level of service, addressing guest feedback and implementing improvements. Focus on reviewing and strategizing to improve NPS, TSI and MSI metrics related to guest surveys.- Marketing and Promotion- Work with the marketing department to develop and execute marketing strategies, promotions and events to attract and retain guests.- Collaboration – Work closely with other departments such as finance, marking, HR and food and beverage to ensure coordinated efforts and efficient operations.- Innovation – Stay up to date with industry trends and technologies and implement innovative ideas to enhance the casinos offering and experience.
Job ID
2023-111076
Type
Regular Full-Time
Category
Casino Operations
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
- Responsible for the development, maintenance, and documentation of the Accounting System of internal Control.- Plans, coordinates, and executes an efficient accounting and financial reporting system which provides data, as directed by the Parent Company, to the Parent Company for purposes of internal and external Financial Reporting as required by, among other Regulatory Bodies, The Securities and Exchange Commission (including requirements under Sarbanes-Oxley), and the internal Revenue Service.- Responsible for all regulatory compliance related to Accounting System of internal Controls as required.- Creates and maintains a periodic, quality internal reporting process to be used by Company Management for purposes of analyzing results of operations and making business and operating decisions about the direction of the Company.- Brings plans for operating efficiency to the attention of Management and assists in implementation of developed processes.- Responsible for the annual Company Budget and Capital Plan, inclusive of planning, executing, and reporting on the variances from actual operating results.- Responsible for developing and maintaining a qualified staff that has the capabilities of executing the required actions necessary for complying with all Financial Reporting and Accounting internal Controls as outlined by the Company.- Continuously maintains knowledge and understanding of rules and regulations as promulgated by, among other governing bodies, Generally Accepted Accounting Principles, the Securities and Exchange Commission, the internal Revenue Service, the Department of Revenue for the state jurisdiction, and State Gaming Control Board.- Supervises five direct reports while maintaining the system of Accounting and internal Controls for purposes of safeguarding the assets of the Company.  This position will oversee General Accounting, Casino Accounting, Purchasing, Warehouse, Budget, and Analysis.
Job ID
2023-110671
Type
Regular Full-Time
Category
Accounting & Finance
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
- Responsible for directing the overall operations and staff of the Finance department in the following areas; GL, Warehouse, Cage, and Soft Count.- Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving deadlines.- Responsible for assisting in preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives.  Reports budget concerns / deviations to the Executive Management / GM. - Responsible for the development, maintenance, and documentation of the Accounting System of internal Control. - Plans, coordinates, and executes an efficient accounting and financial reporting system which provides data, as directed by the Parent Company, to the Parent Company for purposes of internal and external Financial Reporting as required by, among other Regulatory Bodies, The Securities and Exchange Commission (including requirements under Sarbanes-Oxley), the internal Revenue Service. - Responsible for all regulatory compliance related to Accounting System of internal Controls as required by, among other agencies and governing bodies. - Creates and maintains a periodic, quality internal reporting process to be used by Company Management for purposes of analyzing results of operations and making business and operating decisions about the direction of the Company. - Brings plans for operating efficiency to the attention of Management and assists in implementation of developed processes.- Responsible for the annual Company Budget and Capital Plan, inclusive of planning, executing and reporting on the variances from actual operating results.- Responsible for developing and maintaining a qualified staff that has the capabilities of executing the  required actions necessary for complying with all Financial Reporting and Accounting internal Controls as outlined by the Company.- Continuously maintains knowledge and understanding of rules and regulations as promulgated by, among other governing bodies, Generally Accepted Accounting Principles, the Securities and Exchange Commission, the internal Revenue Service, and the Department of Revenue for the state jurisdiction and State Gaming Control Board.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.   - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2023-111765
Type
Regular Full-Time
Category
Accounting & Finance
Property
Zia Park Casino Hotel Racetrack
Job Locations
US-NM-Hobbs
To oversee the operation of the Food and Beverage Department as set forth in detail in this job description. Direct and oversee Executive Chef and all outlet managers and their teams. Create and execute on business plans that support the efficient operation of all areas of responsibility.  - Develop and administer approved budgets for all areas of responsibility in collaboration with departmental leadership.- Develop, administer, and monitor all programs for operation of food and beverage outlets- Plan, develop and direct the staffing, training, and treatment of all Team Members- Responsible for the overall operations of the Food and Beverage Department - Responsible for maintaining all certifications, licenses and permits required for areas of responsibility.- Establish, administer, and evaluate department policies and objectives, including standards of performance- Direct Team Members in a program designed to maximize guest satisfaction, profitability, and market share. - Hold departmental leadership accountable for successful execution of business plans including but not limited to team member engagement.- Experiment with new ideas and take calculated risks to improve guest satisfaction and profitability.- Maintain awareness of what competitors in marketplace are doing and make recommendations in light of competition. - Evaluate the success of the business strategies to inform future business plans and continually monitor performance of current plans while making necessary modifications or enhancements.  - Create and develop a high performing team that strives for outstanding guest service and overall positive results. Oversee performance management and development of team members. Be accessible to team members at all levels of the organization.  - Reward and recognize team members as appropriate.- Ensures that direct report managers are employing tools to create and develop team members across the organization.  Hold team accountable as appropriate.- Review business related data and adjust business plans considering that data.  - Interact with guests to obtain feedback and resolve issues.  - Set and communicate guest service expectations for the team and be a role model for the same.  - Hold team accountable for service delivery failures and determine ways to avoid moving forward- Other duties as assigned.
Job ID
2023-109847
Starting Salary
USD $110,000.00/Yr.
Type
Regular Full-Time
Category
Food & Beverage
Property
Ameristar Casino Resort Spa Black Hawk
Job Locations
US-CO-Black Hawk
- Responsible for assisting in directing the operations and staff of the HR department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Serves as strategic business partner to various client groups. Understands the organizational structure for each department; develops and maintains knowledge of the business unit needs; and provides HR support to team members at all levels of the organization.  - Develops and maintains productive, informative, and respectful relationships that support achievement of business focused results with assigned departments.- Identifies and develops strategies for client groups with respect to turnover, recruitment, staff development, engagement, employee relations, guest service, compensation, benefits/wellness, and, performance management issues.- Assists in preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. Partners with the top HR leader in the monthly reconciliation, P&L review and approving departmental purchasing.- Partners with Executives to determine the Human Resources department’s strategy and its needs.- Analyzes property trends and metrics relative to engagement, turnover, staff development, etc. in partnership with HR team. Develops solutions, programs and policies, as necessary, relating to turnover, recruitment, engagement, leadership opportunities; Reviews and benchmarks the internal and external environment to improve HR policies and initiatives.- Develops reports and other key metrics; including but not limited to, the monthly HR Scorecard, Strategic Plan or other identified HR analytics.- Conducts and oversees effective, thorough and objective investigations in cases of grievances, harassment, employee concerns or EEOC issues.- Supports the internal and external recruitment efforts for the property to include, but not limited to: Managing Open Job Requisitions for Exempt roles- Pre-screen potential candidates and build talent pool for all positions- Developing sourcing strategies for open roles- Manages and resolves employee and/or labor relations issues; handles grievances and arbitrations if applicable.- Maintains current knowledge of HR policies, programs, laws and regulations.- Provides performance management (coaching, counseling, career development, corrective action and terminations) guidance/counsel to client groups and their teams to ensure compliance with law, regulations, and internal policy/procedure.- Creates and develops staff development programs and delivers results that corresponds with established goals. Analyzes results from programs and redirects as necessary for talent development purposes.- Assists Executive leaders to identify Manager development opportunities and ensure they are able to meet current and future performance standards.- Participates in the creation of the property Talent Review process and development plans for property leaders.- Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.- Participates in and provides human resources updates and feedback in property management meetings at various levels.- Develop and maintain knowledge of assigned department’s jobs, organization structures, and compensation and operating practices relating to Human Resources.- Monitors, evaluates, and develops strategies and practices to address potential areas of conflict among managers, employees, and departments.- Provides guidance and counsel to management concerning corrective actions, performance reviews, and terminations, to ensure compliance with governmental laws and regulations and internal policies and procedures.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2023-111526
Type
Regular Full-Time
Category
Human Resources
Property
Hollywood Casino at Greektown
Job Locations
US-MI-Detroit
- Responsible for designing and executing marketing strategies for the properties to promote customer awareness and casino image in order to maximize revenue- Works closely with Vice President of Marketing to design, implement, and oversee overall strategies for all areas of responsibility- Serves as liaison between Property, Division and Brand for Strategic Alliance opportunities.- Drives improved program results in all areas of responsibility through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis.  Makes changes if necessary to achieve end result- Lead departments through active participation - Manages outside agencies to ensure timely and precise program execution - Management accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation- Familiarization with all company Entertainment Brand standards- Maintain compliance with policies and procedures- Presents oneself as a credit to the Company and encourages others to do the same- Performs all other related and compatible duties as assigned
Job ID
2023-110493
Type
Regular Full-Time
Category
Marketing & Entertainment
Property
Hollywood Casino Perryville
Job Locations
US-MD-Perryville
- Responsible for directing the overall operations and staff of the Security department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Supervise all security management within the department. Conduct daily inspections of the management team and brief them as necessary.- Schedule all management staff to meet the needs of the casino to include scheduling for all events, holidays, and mandatory meetings while ensuring compliance with regulatory staffing minimums.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and requirements and achieving guest satisfaction.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.    - Compiles, submits, and verifies all necessary reports while ensuring completeness and accuracy. Train all management staff and officers in report writing skills.- An in-depth knowledge of company policies, procedures, internal controls, and regulatory requirements. - Develops, evaluates, enforces, reviews, and approves changes or revisions to operating practices, procedures and standards based on business trends, practices, and regulatory requirements.- Trains and counsels, all supervisors and assistants in all procedures, internal controls, and regulatory requirements.  Develops and maintains a system for conducting and documenting such training. - Coordinating with Risk Management on oversight of property wide Emergency Procedures. Coordinate efforts during emergency situations.- Work with property Risk and Safety to reduce liability claims.- Acts as liaison between Security, local regulatory body, public law enforcement as well as other departments at the property.- Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Ensures and maintains proper control over the gaming operations while protecting and preserving the assets of the company.  - Maintains strict confidentiality in all departmental and company matters.- Coach, monitor, and develop team members for improved performance.- Issuing timely performance evaluations on team members, offering developmental guidelines and resources to achieve goals.
Job ID
2023-110190
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Hollywood Casino at Columbus
Job Locations
US-OH-Columbus
- Responsible for directing the overall operations and staff for the Slot/VLT Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.    - Provides direction for Slot/VLT leadership staff, including oversight of Slot/VLT Performance and/or Slot/VLT Technical Manager. - Approves financial activities of Slots/VLT department and plans work processed in order to ensure efficient operations.- Involved in final decision making of machine placement and purchase of new equipment to maximize floor layout, in accordance with established profit objectives.- Ensures floor layout stays current with industry product and machine variety/mix is competitive within the regional market.- Ensures enforcement of games procedures and policies as outlined in company and department manuals and in accordance with Internal Controls. Monitors for compliance.- Answers inquiries pertaining to Slots/VLT policies and services, and resolve occupants’ complaints while supporting all customer service programs.- Makes final decision on implementation and oversight of overall strategies for the overall engagement, customer service, comp ability, games layout and mix, revenue growth, and expense management in order to maximize profitability for all areas of responsibility. - Protects and preserves assets of the company.- Responsible for the overall integrity of daily Slot/VLT - Understands and adheres to all bargaining unit agreements (where applicable).- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2023-106521
Type
Regular Full-Time
Category
Casino Operations
Property
Zia Park Casino Hotel Racetrack
Job Locations
US-NM-Hobbs
- Responsible for directing the overall operations and staff of the Surveillance department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Ensure that scheduling is done in an effective and efficient manner while maintaining labor costs, meeting staffing objectives, and gaming regulations. - Responsible for preparing, monitoring, and adhering to budgets; ensures compliance to departmental budget initiatives; reports budget concerns/deviations to Executive Management/GM. - Develops, enforces, reviews, and approves changes or revisions to operating practices, procedures, and standards based on business practices and internal controls.- Maintains knowledge and ensures enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance department as required.- Oversees the installation, operation, and maintenance of all surveillance-related equipment. - Informs a member of Executive Team and/or General Manager of any irregular activities. - Submits all appropriate reports when incidents, infractions, and violations occur. - Serves as liaison with gaming regulators, public law enforcement, and other agencies as it relates to Surveillance by maintaining a positive and constructive relationship. - Conducts, supervises, and prepares reports relating to any incident that is reported. - Protects and preserves the assets of the company. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of departmental customer service goals.    - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2023-110391
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Hollywood Casino Lawrenceburg
Job Locations
US-IN-Lawrenceburg
- Responsible for directing the overall operations and staff of the Surveillance department- Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives- Must maintain the strictest confidence of any and all confidential and proprietary information disclosed by an Ameristar entity or by a guest of Ameristar Casino & confidentiality of Surveillance Department business- Hire, train, coach, assess and review the job performance of subordinates including both non-exempt and exempt team members- Develop programs and provide training to all surveillance personnel to include proper surveillance and gaming procedures and techniques for detecting cheating, theft or fraud against the Company- Ensure the notification of surveillance related incidents to the DCI and/or IRGC by the deadlines set forth in the state regulations.- Ensure that all surveillance equipment is in proper working order at all times.- Ensure that the Company maintains compliance with all gaming regulations through taped surveillance, within the area of responsibility- Clear understanding of other department’s operations in order to effectively direct observation of these areas 
Job ID
2023-111548
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Ameristar Casino Hotel Council Bluffs
Job Locations
US-IA-Council Bluffs
- Responsible for directing the overall operations and staff of the Table Games department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.    - Provides direction and oversees game protection. - Ensures enforcement of games procedures and policies as outlined in company and department manuals and in accordance with internal Controls. Monitors for compliance. - Forecasts funding needs and develop budget to reach short, intermediate, and long-range goals. - Overall responsible for the accountability of the chips, cards, dice and all other gaming equipment. - Manages departmental expenditures and resources. - Answers inquiries pertaining to Table Games policies and services, and resolve occupants’ complaints while supporting all customer service programs. - Assigns duties to Table Games leadership and creates/approves work schedules for efficient business performance. - Approves financial activities of Table Games department. - Makes final decision on implementation and oversight of overall strategies for the overall engagement, customer service, comp ability, games layout and mix, revenue growth, and expense management in order to maximize profitability for all areas of responsibility. - Recommends and approves changes in status of team members including but not limited to changes from full time to part time, promotions, and transfers. - Responsible for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances. - Protects and preserves assets of the company. - Understands and adheres to all bargaining unit agreements (where applicable). - Responsible for the overall integrity of daily Table Games operations. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2023-111626
Type
Regular Full-Time
Category
Casino Operations
Property
Hollywood Casino at Greektown
Job Locations
US-MI-Detroit
- Responsible for the washing all dishes, glassware, silver, kitchen ware, and utensils, cleaning of all equipment, floor mats, floors in all kitchen areas, and walls, where applicable.- Responsible for cleaning floors, mats, and hallways in back of house in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.  - Perform daily cleaning projects as directed by supervisors. - Clean all floor mats. - Sweep, scrub, and mop all kitchen floors and walls to remove food, debris, and grease.- Clean behind and under all equipment. - Maintain hood vent system, ovens, and cleaning of equipment. - Clean and sanitize all counters, shelves, and garbage cans. - Become well-versed in all ware washing equipment operation and maintenance. - Report all equipment malfunctions to appropriate supervisor. - Responsible for proper storage of all equipment (china, glass, silver, cooking equipment, and utensils). - Ensure that all F&B venues are cleaned to Health Department Standards. - Assist other venues with cleaning projects or supplying them with proper supplies. - Organize and store remaining chemicals and supplies in proper places. - Dispose of trash and rags to appropriate areas.
Job ID
2021-82092
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino at Penn National Race Course
Job Locations
US-PA-Grantville
- Perform daily cleaning projects as directed by supervisors.- Clean all floor mats.- Sweep, scrub and mop all kitchen floors and walls to remove food, debris and grease.- Clean behind and under all equipment.- Maintain hood vent system, ovens and cleaning of equipment.- Clean and sanitize all counters, shelves and garbage cans.- Become well versed in all ware washing equipment operation and maintenance- Report all equipment malfunctions to appropriate supervisor. - Wash all dishes, glassware, silver, kitchen ware and utensils as needed- Responsible for proper storage of all equipment (china, glass, silver, cooking equipment and utensils).- Ensure that all F&B venues are cleaned to Health Department Standards.- Assist other venues with cleaning projects or supplying them with proper supplies.- Organize and store remaining chemicals and supplies in proper places.- Dispose of trash and rags to appropriate areas.
Job ID
2021-82747
Type
Regular Part-Time
Category
Food & Beverage
Property
Hollywood Casino York
Job Locations
US-PA-York
- Ensure that sanitation in all food outlets meets and/or exceeds Health Department and OSHA guidelines. This includes but is not limited to china, glassware, silverware, trashcans, trash dumpsters, pots & pans. - Ensure proper storage of equipment, chemicals and restaurant supplies in compliance with departmental, company and OSHA standards, in the dish and pot rooms, kitchens, mop rooms and trash dock. - Remove trash from outlets to refuge dumpster. - Ensure the proper stocking and restocking of all food line china and utensils before, during and after the restaurant hours of operation. - Proper cleaning of dish sanitation equipment. - Maintains valid WV racing license, Food Handlers permit and TIPS certifications.
Job ID
2023-110506
Type
Regular Part-Time
Category
Food & Beverage
Property
Hollywood Casino at Charles Town Races
Job Locations
US-WV-Charles Town
- Cleans and sanitizes all dishware, glassware, and silverware. - Maintains cleanliness and organization of all kitchen areas and equipment. - Maintains a pace of work which allows supplies to be cleaned and put in their proper place which meets business demands. - Cleans and sanitizes all kitchen equipment while preparing tableware for washing, i.e., scrapes plates, pre-soaks silverware. - Sets up dishwashing machine, i.e., drains closed, tanks filled, temperatures at correct level, detergent at proper level, and thoroughly cleans dish washing equipment and working areas. - Responsible for handling the removal of garbage and refuse, mopping and sweeping floors, and washing walls and ceiling tiles. - Washes, stacks, and stores china in appropriate kitchen area. - Adheres to regulatory, departmental, and company policies in an ethical manner.
Job ID
2023-111287
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
- Wash dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand, and place in storage areas.- Sort and remove trash, placing it in the designated pickup/receptacle area. - Clean garbage cans with water or steam. - Clean, mop and sweep entire kitchen area. - Keep all chemicals, soap and paper towel dispensers stocked.- Maintain daily cleanliness of dishwashers. - Perform other duties as assigned by leadership. 
Job ID
2023-111411
Type
Regular Full-Time
Category
Food & Beverage
Property
River City Casino & Hotel
Job Locations
US-MO-St. Louis
- Sets up dishwasher machine by reading instructions on machine or by asking supervisor for assistance. - Cleans the dishwashing equipment and working area when necessary. - Washes dishes: stacks dishes and runs through dish machine, scrubs pans, puts dishes away. - Cleans the kitchen: sweeps and mops floors, empties trash, changes waiter in and de-limes dish machine, washes walls and baseboards, scrubs sinks, etc. - Maintains cleanliness of the store room, walkways, and hallways. - Stocks ice for all necessary areas and keeps it replenished throughout the day. - Takes out trash and cardboard and disposes in proper dumpster. - Keeps records of broken dishes and ensures glass is disposed of properly. - Provides positive communication and uses Red Carpet Service skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff.- Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2023-109684
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino Lawrenceburg
Job Locations
US-IN-Lawrenceburg
- Responsible for the washing all dishes, glassware, silver, kitchen ware, and utensils, cleaning of all equipment, floor mats, floors in all kitchen areas, and walls, where applicable. - Responsible for cleaning floors, mats, and hallways in back of house in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.  - Perform daily cleaning projects as directed by supervisors. - Clean all floor mats. - Sweep, scrub, and mop all kitchen floors and walls to remove food, debris, and grease. - Clean behind and under all equipment. - Maintain hood vent system, ovens, and cleaning of equipment. - Clean and sanitize all counters, shelves, and garbage cans. - Become well-versed in all ware washing equipment operation and maintenance. - Report all equipment malfunctions to appropriate supervisor. - Responsible for proper storage of all equipment (china, glass, silver, cooking equipment, and utensils). - Ensure that all F&B venues are cleaned to Health Department Standards. - Assist other venues with cleaning projects or supplying them with proper supplies. - Organize and store remaining chemicals and supplies in proper places. - Dispose of trash and rags to appropriate areas.
Job ID
2022-98224
Type
Regular Part-Time
Category
Food & Beverage
Property
Hollywood Casino at Penn National Race Course
Job Locations
US-PA-Grantville
- Assist the Cooks and Servers as necessary.- Scrapes food from dirty dishes, pots, pans, and trays and washes them by hand or in dishwashing machine.- Run silverware & glasses through dish machine twice.- Sweeps and mops floor in dish area as needed.- Refill soap & paper towels as needed.- Washes stainless steel walls, doors, & kitchen equipment.- Separates and removes trash and garbage and places it in designated containers; steam-cleans or hoses-out garbage cans as needed.- Clean Cooler floors, doors, tHResholds, kick plates, & shelves 3 times a week.- Keep Kitchen areas stocked.- Transfers supplies and equipment between storage and work areas by hand or by use of hand truck.- Sets up banquet kitchen for events & staff when required.- Puts away all clean utensils; puts away & rotates stock in designated areas.- Other duties as assigned.
Job ID
2023-108166
Type
Regular Part-Time
Category
Food & Beverage
Property
Hollywood Casino at Columbus
Job Locations
US-OH-Columbus
- Performs start up assembly and procedures, on-going operation of, breakdown and cleaning of all ware washing machines- Safely handles all departmental cleaning and sanitizing chemicals per OSHA, departmental and manufacturer operating standards- Inserts necessary chemicals, detergents and additives to ware washing machine chemical supply systems- Ensures that non-carpeted Food & Beverage area floors are clean, free of debris and spills- Manually and / or mechanically cleans Food & Beverage floors, including refrigerated storage and trash collections areas, using deck brushes, brooms, dust pans, squeegees, mops, scrapers, hoses, pressure washers, chemicals and other equipment- Manually and / or mechanically washes china, glass, silverware & all other service ware- Manually and /or mechanically washes pots, pans, cooking utensils, cutting boards & all other kitchen tools and equipment- Disassembles, manually cleans and re-assembles ovens, ranges, rotisseries, broilers, grills, salamanders, ventilation hoods, deep fat fryers, steam jacketed kettles, slow cookers, smokers, steamers, ice machines, mixers, tilt skillets, food processing machines, slicers, saws, tenderizing machines, combi ovens, , prep stations, ware washing machines, ware washing tables, garbage disposals and all other food equipment requiring end user assembly- Cleans all sinks, refrigeration, freezers, chef tables, work tables, storage shelving, trash dump areas, trash receptacles, floor mats, floor grates, floor sinks, drain cups, condensation trays, Bain maries and other Food and Beverage equipment as assigned- Cleans and polishes exposed stainless steel surfaces and plumbing components.- Uses ladders, chemicals and manual cleaning tools to perform cove base and over head cleaning in Food & Beverage production areas, dry and refrigerated storage areas, ware washing, trash areas and other locations as assigned including walls, ceilings, visible-to-the eye ventilation equipment including roof-top mechanical components, light fixture diffusers, mechanical system air supply and intact diffusers, - Operates rack type and flight type washing machines, pre-rinse sprayers, hot and cold water hoses, mop buckets, garbage disposals, pre-rinse troughs, trash compactors, bailers, can washers, floor washing machines, steam cleaners and other cleaning machinery - Ensures a safe work environment for self and others- Performs other and general equipment and supply cleaning and organization tasks as assigned
Job ID
2023-107609
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino at The Meadows
Job Locations
US-PA-Washington