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Search Results Page 21 of 54

- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for the repair, maintenance, and general operating condition of slot machines.- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.- Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.- Utilizes shop machines to fabricate standard or routine parts.- Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.- Responsible for the inspection, installation, and removal of slot machines.- Maintains player-tracking system and EZ Pay equipment.- Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.).- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2024-116741
Type
Regular Full-Time
Category
Casino Operations
Property
River City Casino & Hotel
Job Locations
US-MO-St. Louis
- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for the repair, maintenance, and general operating condition of slot machines.- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.- Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.- Utilizes shop machines to fabricate standard or routine parts.- Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.- Responsible for the inspection, installation, and removal of slot machines.- Maintains player-tracking system and EZ Pay equipment.- Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.).- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2024-116795
Type
Regular Full-Time
Category
Casino Operations
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for the repair, maintenance, and general operating condition of slot machines.- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.- Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.- Utilizes shop machines to fabricate standard or routine parts.- Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.- Responsible for the inspection, installation, and removal of slot machines.- Maintains player-tracking system and EZ Pay equipment.- Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.).- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2024-116798
Type
Regular Full-Time
Category
Casino Operations
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
- Providing superior customer service in accordance with Company standards.- Demonstrate knowledge of and the ability to deal table games offered by the casino.- Reconcile potential conflicts with guests regarding the rules and conduct of game play.- Responsible for game protection including the identification of potential card counters, game accuracy and pace of table game play.- Conduct all procedures associated with opening and closing the shift including preparing dice, cards and associated gaming equipment as well as accuracy completing all table games transactions required.- Assist in the handling of all guest related matters with positive outcomes on disagreements in a consistent, professional manner to ensure return visits.- May be required to perform duties outside of normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity, or improved guest services.- Participate in ongoing training and successful completion of additional games as deemed necessary
Job ID
2023-109007
Type
Regular Full-Time
Category
Casino Operations
Property
Hollywood Casino York
Job Locations
US-PA-York
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2024-116742
Type
Regular Full-Time
Category
Casino Operations
Property
River City Casino & Hotel
Job Locations
US-MO-St. Louis
- Provides accurate and efficient dealing at assigned table game.- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Provides prompt, courteous, and accurate dealing at assigned table(s).- Adheres to all company and departmental policies and procedures and state regulations as relates to this position.- Performs accurate chip and cash transactions.- Receives wagers from customers and pays the appropriate game outcomes.- Maintains game security and protects company assets at all times.- Assists customers in understanding the rules and ensures adherence to established policies and procedures.Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
Job ID
2024-116793
Type
Regular Full-Time
Category
Casino Operations
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
- Providing accurate and efficient dealing at assigned table game- Following game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position - Performs accurate chip and cash transactions - Receives wagers from customers and pays the appropriate game outcomes - Maintains game security and protects company assets at all times - Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
Job ID
2024-116483
Type
Regular Full-Time
Category
Casino Operations
Property
Hollywood Casino at Toledo
Job Locations
US-OH-Toledo
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Conducts assigned game according to procedure. - Ensures appropriate game protection. - Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2023-110570
Type
Regular Part-Time
Category
Casino Operations
Property
Hollywood Casino Lawrenceburg
Job Locations
US-IN-Lawrenceburg
- Apply skill in dealing individual games, providing prompt, accurate and courteous service in accordance with policies and procedures - Handle customer transactions for "buy- ins,” "pay- offs" and markers - Verify fills and credits to the game - Notify Games Supervisor of any irregularities in the play and/or transactions during the shift - Adhere to appropriate gaming regulations, policies and procedures - Take losing bets and pay winning bets according to established rules and procedures - Other job-related duties as assigned  
Job ID
2023-109747
Type
Regular Part-Time
Category
Casino Operations
Property
Hollywood Casino at Greektown
Job Locations
US-MI-Detroit
- Providing accurate and efficient dealing at assigned table game- Following game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
Job ID
2024-115053
Type
Regular Part-Time
Category
Casino Operations
Property
Hollywood Casino at Toledo
Job Locations
US-OH-Toledo
- Prepares food items as directed, ensuring each order sent out is uniform and consistent.- Prepares food, including hot entrees for our Asian dishes, to specification in an accurate and timely manner to provide guests with a quality product.- Controls food production to include proper cooking methods, cooking time and temperature, ensuring sanitation, handling and storage of prepared food and Prepares leftovers.- Demonstrates competent product knowledge by correct storing and handling of all perishables, maintaining quality, security, value and integrity.- Oversees proper care, storage, use and cleaning of all tools and equipment.- Demonstrates competent product knowledge by correct storing and handling of all perishables, maintaining quality, security, value and integrity.- Effectively communicates with other team members, including service and kitchen maintenance personnel.- Maintains assigned station in a clean and sanitary condition in accordance with department service standards and job functions.
Job ID
2024-116775
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.    - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Assists F&B Outlet Manager to ensure efficient sanitary and pleasant service for all guests.- Assists in maintaining in maintaining cost control methods and procedures by monitoring consistent pars and inventory.- Assist Food & Beverage Manager with administrative duties, as assigned.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2024-115495
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino Perryville
Job Locations
US-MD-Perryville
- Greets guest in a friendly, appropriate manner.- Operate cash register, accounting for all monies, coupons, comps, and receipts at the end of shift.- Remain current on all coupons, promotions, and certificates that apply to all Food and Beverage outlets.- Expedite food purchases to our guests in an appropriate, timely manner as requested.- Use front line checklist to restock inventory as needed.- Maintain cleanliness and sanitary conditions of the dining area.- Accomplish all assigned cleaning and general maintenance tasks.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2023-114835
Type
Regular Full-Time
Category
Food & Beverage
Property
Boomtown Casino Biloxi
Job Locations
US-MS-Biloxi
- Greets guest in a friendly, appropriate manner.- Operate cash register, accounting for all monies, coupons, comps, and receipts at the end of shift.- Remain current on all coupons, promotions, and certificates that apply to all Food and Beverage outlets.- Expedite food purchases to our guests in an appropriate, timely manner as requested.- Use front line checklist to restock inventory as needed.- Maintain cleanliness and sanitary conditions of the dining area.- Accomplish all assigned cleaning and general maintenance tasks.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2024-115203
Type
Regular Part-Time
Category
Food & Beverage
Property
Boomtown Casino Biloxi
Job Locations
US-MS-Biloxi
- Responsible for providing prompt, friendly and courteous cashier service to our guests.   - Supply guests with information on services available on property. - Assist the guests in any way possible and direct guests to tables. - Ensure proper cash handling for all transactions. - Ensure guests in each station are being properly attended. - Maintain knowledge of current hotel & casino activities, beverage outlets and operations. - Utilize proper procedures and documentation for transactions. - Comply with all health and safety standards. - Comply with company policies, procedures, rules, regulations, and be available to work on a regular basis. - Ensure that Superior Guest Service levels are met according to Standard Operating Procedures. - May have to access gaming systems. - Other job related duties as assigned.
Job ID
2022-101481
Type
Regular Part-Time
Category
Food & Beverage
Property
Hollywood Casino at Greektown
Job Locations
US-MI-Detroit
- Responsible for receiving orders and payments for food, beverage and retail items in a prompt and courteous manner- Responsible for adhering to established cash control policies and procedures within Food & Beverage department at Hollywood Casino. - Knowledge of and strict adherence to PLCB and RG standards - Accurate and efficient use of POS system - Keep work area neat, clean and restock assigned station at end of shift to have ready for start of next shift in accordance with Department of Health standards.  Responsible for emptying trash receptacles in accordance with venue guidelines. - Responsible for clearing and sanitizing all tables after the occupying guests vacate them.  Responsible for removing dishes from tables and returning to dishwasher - Greet and verbally acknowledge each guest and escort to seat promptly  - Maintain communication with servers and inform them when a table in their section has been seated - Responsible for answering telephones and taking reservations if necessary.  Verify reservation if required, before seating guests - Responsible for seating guests according to established rotation procedure, distribute menus, and explain daily features - Knowledge of all daily specials and featured menu items and their preparation.  Maintain communication with kitchen regarding "86 board" and availability of featured items - Handle any guest complaints and resolves them quickly and courteously.  Answer guest questions and directs concerns to appropriate member of management  - Complete knowledge of all menu items and how each item is prepared - Participate as a team member with all servers, buspersons, cooks, supervisors, and any other casino personnel to ensure efficient operations
Job ID
2023-111586
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino York
Job Locations
US-PA-York
- Greet guests warmly and promptly with eye contact and enthusiasm while providing quick and efficient service. - Handle guests' money transactions quickly and efficiently in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.   - Responsible for adhering to established cash control policies and procedures within Food & Beverage department at Hollywood Casino. - Knowledge of and strict adherence to PLCB and RG standards. - Accurate and efficient use of POS system. - Knowledge of all daily specials and menu items and their preparation.  - Handle any guest complaints and resolve them quickly and courteously.  - Answer guest questions and direct concerns to appropriate member of management.
Job ID
2023-113859
Type
Regular Part-Time
Category
Food & Beverage
Property
Hollywood Casino at Penn National Race Course
Job Locations
US-PA-Grantville
- Greets guests with a sincere & friendly welcome, escorts them to tables, introduces server and provides menus.- Must deliver ACES Guest Service to every guest during each interaction- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and Company standards and programs.- Committed to consistently delivering the highest quality of food & service to local and international guests in order to ensure repeat visits.- Demonstrate and exhibit characteristics and behavior in accordance with Property and Departmental Service Guarantees, and Property Core Values.- Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy. - Must adhere to HCCTR as well as all Food and Beverage policies.- Schedules dining reservations and arranges parties or special services for diners.- Communicates guests’ comments, concerns to management.- Coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.- Inspects dining room serving stations for neatness and cleanliness, and par of table linens and other dining room supplies for tables and serving stations.- Assist in table clears and resets.- Maintains guest information in Yelp or QSR system.- Totals receipts, at end of shift, to verify sales and clears cash register.- Complete any task assigned by dining room manager, supervisor, chef, or Maitre D’.- Maintains valid WV racing license, Food Handlers permit and TIPS certifications
Job ID
2024-116779
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino at Charles Town Races
Job Locations
US-WV-Charles Town
- Administers the overall activities of the restaurant operation on assigned shift.- Establishes and administers training programs within the assigned restaurants.- Counsels, guides and instructs personnel in the proper performance of their duties.- Direct the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours.- Ensures that available facilities are adequate ‘for performance of duties by assigned personnel.- Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated.- Monitors appearance of food served and communicates deviations from standard.- Performs assigned input work in compiling annual budgets.- Prepares and, coordinates the periodical performance reviews (90 days, annuals, etc.) of assigned personnel.- Service standards used to measure success include, turnover rate, high staff morale, labor cost in line with budget and cleanliness of restaurant.- Ensure team members to clean their areas as they perform their duties and assist with cleaning in other areas.- Cross-train those within your department while encouraging, reinforcing and supporting your peers and team.
Job ID
2024-115409
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists in maintenance of cost control methods and procedures by monitoring pars and inventory.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Follows established quality assurance procedures to ensure acceptable health department and customer service standards.- Responds to guest needs and reports problems to Manager.- Assists Manager with administrative duties, as assigned.- Assists in conducting pre-shift meetings to relay pertinent information on assigned shift.- Assists in cleaning and reset of F&B Outlet as necessary during assigned shift.- Monitors appearance of food/beverage served and communicates deviations in accordance with established standard. - Assists in cross training of team members while encouraging, reinforcing and supporting peers and team.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2023-114486
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino at Charles Town Races
Job Locations
US-WV-Charles Town

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