Click column header to sort
The food and beverage outlet supervisor is responsible for providing guidance and daily supervision to staff in the department. ESSENTIAL RESPONSIBILITIES -Supports and administers operational goals and monitors achievements of performance and profit objectives- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction- Responsible for supporting compliance to departmental budgets- Ensures customer service standards are followed by all team members and addresses issues as they arise- Assists in maintenance of cost control methods and procedures by monitoring pars and inventory- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction-...
As a Food Attendant, you will,Shift: 1:00pm - 9:00pm or 7:00pm - 3:00am | Pay: $15 + opportunity to earn tips- Provides fast, friendly, and professional service to both guests and team members.- Greets and welcomes each guest warmly, ensuring a positive first impression.- Assists guests promptly at the food cart, taking orders and processing transactions accurately.- Maintains proper documentation of orders, payments, and any special requests.- Monitors product availability and communicates with team members to ensure items are stocked and ready.- Keeps the food cart and surrounding area clean, organized, and in compliance with health and safety standards.- Supports dining room operations by assisting servers and bussers as needed (e.g., refilling...
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Greet and assist guests as they arrive at the quick-service food counter.- Take orders from guests, ensuring accuracy in their selections and any customization requests. - Serve guests their food orders either from behind the counter or by walking their order to their table.- Operate the cash register to process payments for orders, including counting change and handling both cash and credit card transactions.- Accurately process any complimentary meal vouchers, coupons, and comps.- Maintain proper accounting for all cash, credit, and comp receipts, ensuring cash register accuracy.- Monitor alcohol intake in accordance with TIPS training to prevent overserving.- Maintain a clean and sanitary environment by regularly cleaning the...
- Adjusts thermostat controls to regulate temperature of ovens, broilers, grills, roasters, and steam kettles.- Bakes, roasts, broils, and steams meats, fish, vegetables, and other foods.- Adds seasoning to foods during mixing or cooking.- Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that it is cooked.- Carves meats, portions food on serving plates, adds gravies and sauces, and garnishes servings to fill orders.- Washes, peels, cuts, and shreds vegetables and fruits to prepare them for use.- Bakes bread, rolls, cakes, and pastry and any task assigned to you by your master cook, sous chef and room chef and or restaurant manager.- You are required to follow PPE and safety guidance designed to...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Food Runner, you will:Shift: Start time: 4:00pm | Pay: $7.50 per hour + tips (Avg: $18 per hour including hourly wage)- Adheres to departmental and property policies and procedures regarding guest service standards.- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess.- Provides clean china, silverware, and glassware upon request from customers.- Sets tables with dishes, linen,...
What does Hollywood Casino & Hotel have to offer?- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University, discounts & Diversity Scholarship for team members dependents.As a Food Runner, you will:Shift: Ranges from 11:45am- 11:30pm | Pay: Starting at $10.00 per hour + tips (Tip Avg. $50 per shift)- Provides fast, friendly, professional food service to restaurant guests.- Assists in the fulfillment of all food orders according to guests' needs.- Delivers food to guest tables throughout the restaurant.- Maintains a clean and stocked workstation.- Obtains replacement stock for table tops from kitchen area/storage; takes inventory in accordance with established procedures. Assists...
- Provides fast, friendly, professional, and responsive customer service. Greets each guest approaching their station.- Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients).- Responsible for wiping down server-side expo area, and all touching areas as needed. Removes all tainted dishware and trashes to dish pit. Sweeps floors and keeps them clean and dry throughout shift.- Ensures a successful tray-up and run delivery of all ordered items are properly to the corresponding table.- Reads food orders from computer printout and confirms that all food items are prepared as ordered, according to the established menu.- Ensure all food items are prepared according to standard recipes and menu to ensure consistency of...
- Clearing all table and resetting them for new seating in accordance with venue standards- Ensuring each table is ready for guests arrival in accordance with venue standards- Performing service duties for servers by picking up their orders when ready in the kitchen and delivering them- Monitoring tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area- Restocking and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner- Attending pre-shift meetings- Responsible for maintaining a regular and...
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Responsible for clearing all tables and resetting them for new seating in accordance with venue standards- Ensure each table is ready for guests arrival in accordance with venue standards- Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables- Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them- Monitor tables to assess guests’ needs and anticipate and respond to guest requests when...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Food Server, you will:Shift: 6am- 2pmPay: $7.50 per hour + tips (Avg. $35/hr) *Tip rate includes hourly pay- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets and welcomes each guest seated in assigned station.- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu...
What does Hollywood Casino & Hotel have to offer?- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University, discounts & Diversity Scholarship for team members dependents.As a Food Server, you will:Shift: Ranges from 7am- 11:30pm | Pay: $7.50 per hour plus tips (Tip Avg. $100 per shift)- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Engages in friendly conversations with guest whenever possible using the 10/5 rule: 10 feet – make eye contact and smile, 5 feet – greet and speak to guest.- Provides personalized service and uses guest’s name at least twice during all interactions. - Greets each guest entering...
- Serve food and beverage items per guest requests according to established service standards and to satisfy the guest.- Assures all tables are clean and properly set.- Set up serving stations according to checklist.- Answer questions regarding food preparation and make menu suggestions.- Observe diners to respond to any additional requests.- Ability, when necessary, to use P.O.S. System.- Ability to handle service trays, glass racks, and china trolleys as needed.- Ability to handle and maintain soda/liquid beverage dispensers.- Adhere to established department and property policies and procedures regarding guest service standards.- Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Initiates a positive guest experience when working any...
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities - Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards - Resolves service issues according to the service recovery toolbox - Knows and promotes current casino events and programs and can give guests directions to all casino...
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Responsible for full knowledge of all menu items, ingredients, and prices, including beverage.- Demonstrate a thorough knowledge of the sequence of service and follow it at all times.- Able to describe all items on menu and drink specials.- Assist other servers to give the best possible service.- Perform necessary sidework.- Handle guest checks according to internal hotel policy.- Follow departmental rules to ensure safety, cleanliness and guest satisfaction.- Responsible for proper uniform attire and proper name tag.- Serve all food and beverages with proper garnishes.- Monitor all tables in station to be sure that they are maintained in a neat and orderly fashion.- Make every possible...
- Greet guests with a smile and pleasant disposition in a timely manner. - Must be familiar with menu, daily specials, and preparation of foods and prices. - Use suggestive selling (i.e., cocktails, appetizers, desserts, etc.). - Take guest’s orders and accurately input the order into the computer. - Observe and anticipate guest’s needs, keepingtablecleared between courses, and beverages filled throughout their meal. - Present check for payment when all guest needs have been met. - Complete assigned side work and additional daily tasks. - Serve table completely, using trays and covers on food, serving all sides and accompaniments in a timely, efficient manner according to all standards and sequence of service. - Check with guests to ensure they are enjoying their meals and...
FREE DEALER SCHOOL TO LEARN HOW TO DEAL CRAPS! ADDITIONAL GAMES TAUGHT IN 12 MONTH TIME-FRAME THROUGH PAID TRAINING! NEXT SCHOOL STARTING IN LATE JANUARY! - Provides accurate and efficient dealing at assigned table game - Follows game procedures when dealing , Craps, Roulette, and other variation of table games - Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times - Assists customers in understanding the rules and ensures adherence to established policies...
- Provides friendly and efficient service to guests during check in/check out procedures. - Makes and confirms reservations and assists guests with problems or questions. - Obtains information necessary to guarantee rooms (e.g., identification, Credit card verification, etc.). - Performs Front Desk, Call Center, and other hotel-related duties when necessary. - Keeps Hotel Services Supervisor informed of any problems. - if assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner. - Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations. - Maximizes resort revenues by selling reservations based on predetermined rate strategies. - ...
- Greeting guests promptly upon arrival with a warm, professional, and welcoming demeanor, creating a positive first impression at every interaction.- Communicates clearly and accurately regarding hotel amenities, outlet hours, services, local attractions, transportation options, and special events.- Answers phones promptly and responds to lobby activity, guest inquiries, and internal requests with professionalism and positive communication.- Complete guest check-in and check-out accurately in the PMS, confirming guest identity, payment method, room rate, preferences, room assignments, and electronic key access. - Prepares and sends pre-arrival communications, pre-blocks room requests, resolves room discrepancies and assigns rooms based on guest needs and availability.- Handles...
- Greeting guests promptly upon arrival with a warm, professional, and welcoming demeanor, creating a positive first impression at every interaction.- Communicates clearly and accurately regarding hotel amenities, outlet hours, services, local attractions, transportation options, and special events.- Answers phones promptly and responds to lobby activity, guest inquiries, and internal requests with professionalism and positive communication.- Complete guest check-in and check-out accurately in the PMS, confirming guest identity, payment method, room rate, preferences, room assignments, and electronic key access. - Prepares and sends pre-arrival communications, pre-blocks room requests, resolves room discrepancies and assigns rooms based on guest needs and availability.- Handles...
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and...