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ESSENTIAL DUTIES AND RESPONSIBILITIES- Anticipate customer needs and appropriately suggest products to maximize service and sales.- Resolve service problems according to guidelines.- Follow appropriate food handling procedures to ensure safe, quality products.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register and Point of Sale system.- Complete deposits at the end of each shift.- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters.- Ensure to go supplies and products are ordered and stocked as needed.- Accurately deliver to go food items to customer verifying order...
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Greet and assist guests as they arrive at the quick-service food counter.- Take orders from guests, ensuring accuracy in their selections and any customization requests. - Serve guests their food orders either from behind the counter or by walking their order to their table.- Operate the cash register to process payments for orders, including counting change and handling both cash and credit card transactions.- Accurately process any complimentary meal vouchers, coupons, and comps.- Maintain proper accounting for all cash, credit, and comp receipts, ensuring cash register accuracy.- Monitor alcohol intake in accordance with TIPS training to prevent overserving.- Maintain a clean and sanitary environment by regularly cleaning the...
- Provides fast, friendly, professional food service to restaurant guests.- Assists in the fulfillment of all food orders according to guests' needs.- Delivers food to guest tables throughout the restaurant.- Maintains a clean and stocked workstation.- Obtains replacement stock for table tops from kitchen area/storage; takes inventory in accordance with established procedures. Assists server/bus person in setting up tables and provides maximum efficiency and service levels by retrieving guests' special requests.- Meets attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
- Maintain the appearance of the restaurant and service areas (Sweep, sanitize, and keep areas orderly and organized).- Deliver hot food and place proper condiments on the plates.- Bag up carryout food and put proper condiments in bags.- Stock bus carts and take bus pans to dish room when full.- Fill soda products when empty and keep room clean (this includes mopping the floor daily).- Clean tables for servers when they need help.- Keep service areas stocked, cleaned, and organized.- Keep expo and salad fridge stocked, cleaned, and organized.- Provide positive communication and use ACES service skills with every patron and co-worker.- Perform duties in a safe manner; report any potential safety hazards to management staff.- Perform any reasonable, temporarily assigned...
- Responsible for clearing and resetting tables in assigned venue. - Continuously monitor tables to assess guests' needs in a courteous manner. - Responsible for clearing all tables and resetting them for new seating in accordance with venue standards. - Ensures each table is ready for guests' arrival in accordance with venue standards. - Responsible for approaching newly seated guests, serving bread, butter, water, etc., in a timely and pleasant manner working with servers to expedite service at all tables. - Performs service duties for servers by picking up their orders when ready in the kitchen and delivering them. - Monitors tables to assess guests' needs; anticipate and respond to guest requests when meal has been completed, keeping table clear to provide a clean, neat,...
- Clearing all table and resetting them for new seating in accordance with venue standards- Ensuring each table is ready for guests arrival in accordance with venue standards- Performing service duties for servers by picking up their orders when ready in the kitchen and delivering them- Monitoring tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area- Restocking and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner- Attending pre-shift meetings- Responsible for maintaining a regular and...
- Responsible to take orders from patrons and return these orders in a timely manner. - Presents menu, answers questions, and makes suggestions regarding food and service. - Writes order on check or memorizes it. - Relays order to kitchen and serves courses from kitchen and service bars.- Observes diners to respond to any additional requests and to determine when meal has been completed. - Clears and resets counters or tables at conclusion of each course.- Garnishes and decorates dishes preparatory to serving.- Carves meats, bones fish and fowl, and prepares flaming dishes and desserts at patron's table.- Observes diners to respond to any additional requests and to determine when meal has been completed. - Totals bill and accepts payment or refers patron to...
- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Engages in friendly conversations with guest whenever possible using the 10/5 rule: 10 feet – make eye contact and smile, 5 feet – greet and speak to guest.- Provides personalized service and uses guest’s name at least twice during all interactions. - Greets each guest entering restaurant. - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Keeps designated working area clean and organized; assists in maintaining cleanliness...
- Serve food and beverage items per guest requests according to established service standards and to satisfy the guest.- Assures all tables are clean and properly set.- Set up serving stations according to checklist.- Answer questions regarding food preparation and make menu suggestions.- Observe diners to respond to any additional requests.- Ability, when necessary, to use P.O.S. System.- Ability to handle service trays, glass racks, and china trolleys as needed.- Ability to handle and maintain soda/liquid beverage dispensers.- Adhere to established department and property policies and procedures regarding guest service standards.- Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Initiates a positive guest experience when working any...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets and welcomes each guest seated in assigned station.- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. - Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.- Resolves service issues according to established guidelines. - Itemizes, totals,...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities - Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards - Resolves service issues according to the service recovery toolbox - Knows and promotes current casino events and programs and can give guests directions to all casino...
- Ensure quality service standards are followed and cost controls are adhered to- Set up serving stations according to checklist- Answer questions regarding food preparation and make menu suggestions- Adhere to established policies and procedures regarding customer service st- Assure all tables are clean and properly set- Uphold safety and sanitation standards- Uphold alcohol service regulations
Provides superior customer service, positively effects interactions with external and internal customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. -Recognizes guess immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as a “walking information center”. -Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge. -Notifies supervisor, manager, or line chef of any food products that are not properly prepared. -Ensures guest satisfaction through food quality checks and responsiveness to guest complaints. -Maintains a well-groomed, neat, and...
Provides superior customer service, positively effects interactions with external and internal customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. -Recognizes guess immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as a “walking information center”. -Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge. -Notifies supervisor, manager, or line chef of any food products that are not properly prepared. -Ensures guest satisfaction through food quality checks and responsiveness to guest complaints. -Maintains a well-groomed, neat, and...
- Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. - Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. - Resolves service issues according to established guidelines. - itemizes, totals, and presents check for payment to correct customers. - Assists bus persons, as necessary, in...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass - Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Provides friendly and efficient service to guests during check in/check out procedures. - Makes and confirms reservations and assists guests with problems or questions. - Obtains information necessary to guarantee rooms (e.g., identification, Credit card verification, etc.). - Performs Front Desk, Call Center, and other hotel-related duties when necessary. - Keeps Hotel Services Supervisor informed of any problems. - if assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner. - Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations. - Maximizes resort revenues by selling reservations based on predetermined rate strategies. - ...
- Provides friendly and efficient service to guests during check in/check out procedures.- Makes and confirms reservations and assists guests with problems or questions.- Obtains information necessary to guarantee rooms (e.g., identification, Credit card verification, etc.).- Performs Front Desk, Call Center, and other Hotel-related duties when necessary.- Keeps Hotel Services Supervisor informed of any problems. - if assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner.- Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations.- Accurately enters all reservations into the computer system according to departmental policy and procedure.-...
- Ability to deliver exceptional guest service at all times.- Communicate with all departments regarding in house VIPs and any special needs.- Maintain an up to date working knowledge of all Zia Park amenities as well as any special events.- Promote and sell special hotel programs, special rate packages, and up grades when appropriate.- Maintain house bank and handle all checks and cash according to Zia Park policies and procedures- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.- Be knowledgeable of all emergency procedures and company policies- This person must have good communication skills as well as the ability to lift, pull and push a moderate weight.- Responsible for taking reservations and accurately inputting into the...