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General Accountabilities: - Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greet all guests throughout the shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department...
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed.
- Cleans and disinfects guest room bathrooms and living areas, including tubs, showers, toilets, sinks, mirrors, floors, furniture, fixtures, and surfaces, using approved tools and chemicals.- Strip and make beds using proper linen-handling techniques and brand-approved bed-making standards, replacing linens and terry to ensure accuracy and presentation quality.- Vacuums carpets and hard floors, removes trash and recycling, and maintains overall cleanliness of assigned guest rooms.- Restocks guestroom supplies and amenities according to established par levels and reports missing, damaged, or removed items promptly.- Visually inspects guest rooms after cleaning to ensure cleanliness, condition, and readiness meet Four-Diamond expectations.- Retrieves, stocks, and maintains a...
MAJOR JOB DUTIES:Duties include, but are not limited to the following: - Clean on a rotation schedule hotel guest rooms which include but not limited to making of beds by changing bed linens and pillowcases, dusting of furniture, restocking of all needed items, cleaning of bathroom including but not limited to toilet, walls/windows, doors, mirrors, shower/tub, floors, and vacuuming of rooms. - Able to release rooms as guest ready. - Able to push, pull, lift 10 lbs. frequently, and up to 20 lbs. occasionally. - Able to bend and stretch 95% of the working day. - Able to stand for extended periods of time. - Able to read MSDS, CHIP labels. - Able to use proper personal protection equipment when needed. - Able to communicate with hotel guests and team members both...
- Cleans and disinfects guest room bathrooms and living areas, including tubs, showers, toilets, sinks, mirrors, floors, furniture, fixtures, and surfaces, using approved tools and chemicals.- Strip and make beds using proper linen-handling techniques and brand-approved bed-making standards, replacing linens and terry to ensure accuracy and presentation quality.- Vacuums carpets and hard floors, removes trash and recycling, and maintains overall cleanliness of assigned guest rooms.- Restocks guestroom supplies and amenities according to established par levels and reports missing, damaged, or removed items promptly.- Visually inspects guest rooms after cleaning to ensure cleanliness, condition, and readiness meet Four-Diamond expectations.- Retrieves, stocks, and maintains a...
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed. - Maintains strict confidentiality...
- inspects guest rooms for cleanliness and quality, ensuring property standards are met or exceeded. - Reports rooms ready for occupancy. - Ensures guest rooms, linens, service landings, guest landings, vending area, stairwells, elevator, maid carts, distribution carts, and equipment are set up in a standardized manner as required by current SOP’s. - Conducts daily shift pre-shifts, uniform inspection, and directs actions of all floor personnel. - Reports room or hall deficiencies, problems related to structure, equipment, and plumbing to Engineering; prepares maintenance and work orders; follows up on completion with Engineering. - Ensures training for safe and proper usage of cleaning solutions and equipment. - Updates and maintains correct hotel room status in computer system and on...
- Inspects the quality of work performed by hotel housekeeping personnel, ensuring that all rooms are prepared in a timely manner and maintained according to Cactus Petes standards. Effectively provides instruction and guidance to Room Attendant staff. - Ensures that fast and accurate execution of guest service standards are met and delivered in accordance with the Cactus Petes expectations. - Responsible for the supervision, examination and daily inspection of the quality of work in all rooms performed by assigned personnel and takes the appropriate steps to ensure that all rooms meet Cactus Petes standards. - Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner. -...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.Shift: 9:30 am-6:00 pm | Pay: $18.00 per hour- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.- Maintains and cleans all equipment used throughout the course of a shift, as directed.- Maintains proper documentation of all duties accomplished during a working shift, as directed.- Reports all safety hazards or maintenance deficiencies for proper handling.- Abides by all security measures.- Greets all guests...
- Registers guests into the hotel in a friendly, courteous and helpful manner and completes Guest Courtesy Calls 10-15 minutes following every guest check in. - Checks guests out of the hotel; processes customer payments according to established policies and procedures. - Prepares for group check in and out and VIP arrivals; becomes informed of events/ functions in the hotel during the shift. Also coordinates with Housekeeping and Maintenance on arriving VIP’s, special requests etc. - Arranges for guest requests to be met prior to guest arrivals (i.e. rollaway beds, ground floor, cribs, etc) and follows up on all guest requests personally to ensure hotel staff completed them to the guests’ satisfaction. - Thoroughly knowledgeable in Marketing Program and delivers attentive...
- Consistently providing excellent guest service, using sound judgment, exceptional interpersonal skills, and the ability to multi-task in hotel Operations, including, but not limited to Hotel Front Desk, Retail Gift Shop, RV Park, and Reservations - Develops and maintains positive, interactive relationships with guests, building loyalty and increased frequency with ViP guests by providing excellent guest service - Extends warm, professional greetings to guests and assigns rooms in a manner that consistently demonstrates Red Carpet Customer Service skills - issues room keys and provides clear escort instructions to Bell Staff - Keeps records of room availability and guests' accounts - Reviews and determines guest comp value based upon gaming performance - Makes an confirms reservations -...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
MAJOR JOB DUTIES: Duties include, but are not limited to the following:- Provide hair care for guests using normally accepted techniques, abiding by all Nevada State Cosmetology rules/regulations.- Properly maintains the salon, its equipment and supplies as well as monitoring the surrounding area to ensure that the facility is used properly and attends to safety and cleanliness of the area. These duties include and are not limited to:- - Maintaining an adequate supply of towels and capes.- Maintaining the cleanliness of retail shelves and products.- Keeping professional use products organized and hazard free.- Monitor inventory levels and notify manager when ordering is necessary.- Greet guests promptly before their service and assist them to the checkout desk with a...
- Performs daily cleaning projects as directed by supervisors. - Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens. - Cleans and sanitizes all garbage cans. - Maintains adequate inventory of supplies needed to perform job function.- Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils). - Ensures the cleanliness of all floors, walls, dishes, pots, etc. - Ensures “Wet Floor” signs and other markers are used. - Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.).- Ensures that all equipment functions properly; reports...
- Promote and demonstrate all steps of the Company’s Guest Service standards with each guest and employee you come in contact with.- Clean and sanitize kitchen equipment including stoves, grills, ovens, hoods, walls, and floors (including outlets and drains) in accordance with Health Department regulation, company standards, and Standard Operating Procedures (SOPs).- Collect and dispose of trash in designated areas; clean and sanitize garbage bins using water or steam.- Sweep, mop, and maintain cleanliness across all kitchen floors and surfaces.- Empty grease barrels and trays in a safe and timely manner.- Verbally interact with guests creating a fun and exciting atmosphere- Effectively respond to the Supervisor’s requests- Attend all departmental and company training...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Maintains work areas (kitchens, cooking preparation, etc.), equipment (cook stoves, grills, stove hoods, deep fryers, etc.), and utensils in a clean and sanitary manner and in accordance with OSHA and ServSafe standards. - Removes garbage and trash, and places refuse in designated pick up area. - Operates mechanical devices designed to assist such as scrubbers and dishwasher. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen areas and food storage areas by steam cleaning mats and other walking surfaces, washing walls, ceilings, and woodwork. - Stocks serving stations with utensils...
- Remove spots from carpets, perform bonnet and extraction carpet cleaning, dispose of trash and assist with hazardous waste collection. - Operate floor sweepers, buffers, strippers, canister vacuum cleaners and shop vacuums, and you will wear adequate personal protective equipment when working with chemicals and equipment. - Cleaning hotel rooms, hallways, common areas and other areas. - Keeping inventory of floor areas, and scheduling cleaning and maintenance. - Reporting maintenance issues to supervisor. - Clean, maintain, and store cleaning equipment.- Labeling and measuring chemicals correctly; operating chemical dispensing units.
- Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer. - Patrol of parking lots. - Provide security escorts for all monetary transfers, fills, and credits. - Oversee customers entering & exiting: provide crowd control, direct traffic, check I.D., check for bottles and other items not allowed on Casino floor. - Provide assistance to customers: give directions, call cabs, assist with car trouble, etc - Provide special assistance to disabled patrons as necessary. - Assist with table and slot drops. - Observe soft count crew doing the slot drop and transports funds to soft count room. - Provide assistance for table drop by providing drop...
Red LotusA dazzling fusion of East and West - where bold Asian flavors meet red-carpet elegance.SummaryThe Host is responsible for providing a warm, welcoming experience for all guests entering the Asian specialty restaurant. This role manages guest flow, seating assignments, and waitlist coordination while ensuring timely communication between the front-of-house and kitchen staff. The Host sets the tone for an exceptional dining experience and supports smooth restaurant operations. - Greet guests promptly and courteously upon arrival.- Manage reservations, waitlists, and seating assignments efficiently.- Escort guests to tables and provide menus.- Monitor guest flow and communicate table availability to servers and kitchen staff.- Answer phone calls...
Sorella by GiadaSorellina by Giada will partner with Celebrity Chef and entrepreneur Giada De Laurentiis at our new land-based Hollywood Casino in Aurora. The new dining experiences will bring De Laurentiis’ signature fusion of classic Italian cuisine and modern California influence to the Chicagoland region.SummaryThe Host serves as the face of the restaurant and plays a critical role in setting the tone for the overall dining experience.The Host is responsible for creating a welcoming, high-energy first impression for guests in a celebrity-branded, upscale restaurant environment. This role manages reservations, seating flow, and guest communications while delivering exceptional hospitality that reflects the restaurant’s elevated brand standards.- Greet all guests warmly and...
