Click column header to sort
- Greet guests with a smile and pleasant disposition in a timely manner. - Must be familiar with menu, daily specials, and preparation of foods and prices. - Use suggestive selling (i.e., cocktails, appetizers, desserts, etc.). - Take guest’s orders and accurately input the order into the computer. - Observe and anticipate guest’s needs, keepingtablecleared between courses, and beverages filled throughout their meal. - Present check for payment when all guest needs have been met. - Complete assigned side work and additional daily tasks. - Serve table completely, using trays and covers on food, serving all sides and accompaniments in a timely, efficient manner according to all standards and sequence of service. - Check with guests to ensure they are enjoying their meals and...
Provides superior customer service, positively effects interactions with external and internal customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. -Recognizes guess immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as a “walking information center”. -Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge. -Notifies supervisor, manager, or line chef of any food products that are not properly prepared. -Ensures guest satisfaction through food quality checks and responsiveness to guest complaints. -Maintains a well-groomed, neat, and...
- Ability to deal poker in order to provide a courteous and entertaining experience- Accepts direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met- Initiates courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity- Sponsors new dealers as needed in order to provide new hires with adequate on the job training- Protects the integrity of the game through visual observation of all guests and game layout - Responsible to maintain a clean, organized work area including wiping down poker tables and picking up dirty glasses- Presents oneself as a credit to the Company and encourages others to do the same Performs all...
FREE DEALER SCHOOL TO LEARN HOW TO DEAL CRAPS! ADDITIONAL GAMES TAUGHT IN 12 MONTH TIME-FRAME THROUGH PAID TRAINING! NEXT SCHOOL STARTING IN MARCH, COME TO OUR CAREER FAIR TO LEARN MORE! THURSDAY, MARCH 13TH FROM 3PM TO 6PM AT 500 MAIN ST. BANGOR! - Provides accurate and efficient dealing at assigned table game - Follows game procedures when dealing , Craps, Roulette, and other variation of table games - Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Job Tasks must be finished in a timely manner according to department standards - Adhere to department and property policies and procedures regarding guest service standards. - This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty. - Greet guests with a smile and pleasant disposition in a timely manner. - Date-stamp, sort, and rack incoming mail and messages. - Keep record of room availability and guest’s accounts, manually or by computer. - Compute bill, collect payment, and make change for guests. - May post and correct charges to guest’s folios (bills). - Make and confirm room reservations for guests. - Assist in the group sales efforts as specified by Hotel Leadership. - Complete all...
- Ability to deliver exceptional guest service at all times. - Communicate with all departments regarding in house VIPs and any special needs.- Maintain an up to date working knowledge of all resort amenities as well as any special events.- Promote and sell special hotel programs, special rate packages, and up grades when appropriate.- Maintain house bank and handle all checks and cash according to Resort policies and procedures- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.- Solicit guest feedback via guest comment cards and service callbacks.- Be knowledgeable of all emergency procedures and company policies- This person must have good communication skills as well as the ability to lift, pull and push a moderate weight. -...
- Fills all reasonable guest requests and follows up to resolve guest complaints. - Work closely with Housekeeping, Facilities, and Player Development daily to manage room inventory.- Ensure department team members are properly trained in approved and required programs to ensure their proficiency in their assigned tasks.- Adhere to, interpret, support, and explain established company policies and procedures and applicable local, state, federal and other regulatory procedures. - Must maintain the strictest confidence of all confidential and proprietary information disclosed by an Ameristar entity or by a guest of PENN Entertainment.
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Provides direction for staff on assigned shift. - Assists with posting charges, and settling of folios for individuals and...
ESSENTIAL DUTIES AND RESPONSIBILITIES:The following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and...
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Assigns guest accommodations in accordance with current procedures. - Handles assigned bank properly and performs account postings. - Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation. - Accepts same day and advance reservations as required. - Processes guest accounts upon checkout in an efficient and accurate manner. - Maintains guest relations in a positive manner. if unable to satisfy guests' complaints, refers guest to appropriate personnel. -...
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- Must be willing to cross-train in other departments of Hotel Operations as instructed by management.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Greet, register, and assign rooms to guests.- Date-stamp, sort, and rack incoming mail and messages.- Answer inquiries pertaining to hotel services, shopping, dining, and travel directions.- Keep record of room availability and guest’s accounts, manually or by computer.- Compute bill, collect payment, and make change for guests.-...
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- Must be willing to cross-train in other departments of Hotel Operations as instructed by management.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Greet, register, and assign rooms to guests.- Date-stamp, sort, and rack incoming mail and messages.- Answer inquiries pertaining to hotel services, shopping, dining, and travel directions.- Keep record of room availability and guest’s accounts, manually or by computer.- Compute bill, collect payment, and make change for guests.-...
Responsible for administrative duties of the hotel front desk. Essential Functions - Register and process guests promptly upon arrival and departure, including, but not limited to greeting guests, assigning rooms, and issuing keys - Ensure guest satisfaction by managing the flow of communication at and around the front desk - input information into computer systems (CMP). - Perform all guest accounting functions according to established hotel procedure to ensure all guest and house accounts are completed and accurate - Receive and process telephone and walk-in reservations accurately to ensure guest satisfaction - Maintain records of room availability and guest accounts - Review accounts and charges with guests during the checkout process, which may involve receipt of payments -...
- Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Conducts assigned game according to procedure. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience. - Ensures payouts are made quickly and accurately. - Fills and credits tables by verification of cheques. - Opens and closes tables according to established guidelines and...
Responsible for ensuring the safety and protection of the guests, team members, and their vehicles in our garage and our team member lot. Essential Functions - Provide security and protection for garage and our team member lot - Handle unruly guests and criminals in combative situations (Garage / Team Member Lot) - Write required reports regarding all incidents that occur - Communicate via two-way radio and telephone - Direct foot and vehicular traffic - Assist paramedics as needed - Operate mobile unit, patrol property and assist guests with vehicle problems - Respond to alarms and communicate with Detroit Police - Other job related duties as assigned
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Collects, processes, and sells entry tickets; assists guest with questions; provides assistance with navigating property.- Keeps count of guests entering property and balances tickets.- Handles and secures all money banks to ensure the proper balancing and transaction verification through the ticket system; prepares and verifies all closing paperwork; corrects financial deficiencies as needed.- Notifies higher level management of any suspicious or unusual activity and/or transactions in a timely manner.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Creates an atmosphere that induces guests to have L’Auberge Baton Rouge as their casino of choice; responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service.- Hires, motivates, evaluates and supervises front-of-the-house staff in order to ensure employees receive adequate guidance and resources to accomplish established objectives.- Responsible for morale of staff through quality of supervision and training and provides training for all assigned outlet personnel to ensure customer service standards are met.- Establishes department standards, guidelines and objectives and maintains other administrative processes, such as budget and staffing to ensure proper planning and efficient operation of...
The Equipment Manager / Mechanic oversees the maintenance and repair of various gasoline and diesel-powered machinery used for golf course upkeep. The Mechanic contributes by ensuring the cleanliness of the service area and maintenance facility, supporting a preventative maintenance program, and adhering to safety protocols. This role involves managing and performing complex repairs and maintenance on vehicles and equipment to ensure their proper functioning, while also leading a team of mechanics and maintaining accurate documentation.
- Provides fast, friendly, professional, and responsive customer service. - Adheres to established department and property policies and procedures regarding guest service standards. - Sets up bars for operation; cuts fruit; stocks ice; empties garbage. - Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Maintains par stock levels and orders bar supplies as necessary; delivers orders. - Maintains equipment as required in accordance with established guidelines and safety procedures; reports any maintenance problems to...
