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- Assist the manager for assigned shift creating a differentiated service experience and ensuring optimum performance of all team members- Indirectly responsible for maintaining back of house operations with all set culinary and operational standards and specifications with the Sous Chef- Ensures regulatory, internal controls and policy and procedure compliance- Establishes and implements sequence of service to ensure consistent high-quality service standards are maintained- Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same- Performs all other related and compatible duties as assigned- Achieves desired results through staff development and training programs, established methods, procedures and...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check, and comps, delivering order to guests, and bussing and cleaning of dining area.- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate, and timely fashion.- Ensures work area is neat, clean, and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as...
JOB SUMMARY: The Quick Serve Cashier/Server is a vital member of our Quick Service Food Outlet. This role is responsible for warmly welcoming and assisting guests, taking accurate orders, and handling payments through the cash register. Additional duties of the Quick Serve Cashier/Server involve ensuring a clean environment, monitoring alcohol intake responsibly, and supporting promotional events. This role also involves restocking beverages and food items, maintaining condiments, and assisting with opening and closing tasks as needed. The Quick Serve Cashier/Server’s dedication to customer service is vital and is a crucial part in making each dining experience memorable. ESSENTIAL DUTIES AND RESPONSIBILITIES:- Greet and assist guests as they arrive at the quick-service food...
- Collaborate with the Executive Steward, and Lead Stewards in all forms of cleaning in kitchens and F&B areas. - The team member is responsible for bringing all F&B areas above normal health and sanitations codes. - Ensure that sanitation in all food outlets meets and/or exceeds Health Department and OSHA guidelines. - Deep cleaning of inside/outside of ovens, inside/outside of hoods, inside/outside of grills, inside/outside of stoves, inside/outside deep fryers, inside/outside hot boxes, inside/outside salamanders, steam tables, chafers, table and counter tops, inside/outside walk-in refrigerators and freezers, speed racks (Crescors), trash cans & trash dumpsters, glass, brass, ceilings, walls, floors, drains, fans. - Deep cleaning steward needs knowledge of taking apart and...
- Must adhere to food and beverage policies as well as providing ACES Guest Service, observes workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking and garnishing and sizes of portions are as prescribed. - Assists with updating recipes and costs of goods sold - Gives instructions to cooking personnel in fine points of cooking. - Orders, stocks and inventories food product. - Cooks and carves meats, and prepares dishes, such as sauces, during rush periods and for banquets and other social functions. - Adhere to all safety and sanitation regulations - Assumes responsibility for kitchen in absence of Room Chef and Executive Chef. - Maintains valid WV racing license, Food Handlers permit and TIPS certifications- Directly...
- Clearing all table and resetting them for new seating in accordance with venue standards- Ensuring each table is ready for guests arrival in accordance with venue standards- Performing service duties for servers by picking up their orders when ready in the kitchen and delivering them- Monitoring tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area- Restocking and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner- Attending pre-shift meetings- Responsible for maintaining a regular and...
- Adheres to departmental and property policies and procedures regarding guest service standards.- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess.- Provides clean china, silverware, and glassware upon request from customers.- Sets tables with dishes, linen, flatware, etc., as required.- Attends to customer needs/requests (e.g., refilling beverages, condiments, paper products) in a polite and helpful manner.- Assists wait staff with tray service as needed.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Maintain the appearance of the restaurant and service areas (Sweep, sanitize, and keep areas orderly and organized).- Deliver hot food and place proper condiments on the plates.- Bag up carryout food and put proper condiments in bags.- Stock bus carts and take bus pans to dish room when full.- Fill soda products when empty and keep room clean (this includes mopping the floor daily).- Clean tables for servers when they need help.- Keep service areas stocked, cleaned, and organized.- Keep expo and salad fridge stocked, cleaned, and organized.- Provide positive communication and use ACES service skills with every patron and co-worker.- Perform duties in a safe manner; report any potential safety hazards to management staff.- Perform any reasonable, temporarily assigned...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.- Resolves service issues according to established guidelines.- itemizes, totals,...
- Responsible to take orders from patrons and return these orders in a timely manner. - Presents menu, answers questions, and makes suggestions regarding food and service. - Writes order on check or memorizes it. - Relays order to kitchen and serves courses from kitchen and service bars.- Observes diners to respond to any additional requests and to determine when meal has been completed. - Clears and resets counters or tables at conclusion of each course.- Garnishes and decorates dishes preparatory to serving.- Carves meats, bones fish and fowl, and prepares flaming dishes and desserts at patron's table.- Observes diners to respond to any additional requests and to determine when meal has been completed. - Totals bill and accepts payment or refers patron to...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.- Resolves service issues according to established guidelines.- Itemizes, totals,...
General Accountabilities: - Provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff, and culinary production team. - Helps guests select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions. - Maintains dining ambiance with an enthusiastic attitude. - Transmits orders to bar and kitchen by recording guest choices and identifying guest special dietary needs and special requests. - Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, drink orders, and being alert to guest spills, and other special needs. - Obtains revenues by totaling charges, issuing bills,...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets and welcomes each guest seated in assigned station.- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. - Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.- Resolves service issues according to established guidelines. - Itemizes, totals,...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team...
- Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. - Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. - Resolves service issues according to established guidelines. - itemizes, totals, and presents check for payment to correct customers.
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.- Resolves service issues according to established guidelines.- Itemizes, totals,...
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities - Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards - Resolves service issues according to the service recovery toolbox - Knows and promotes current casino events and programs and can give guests directions to all casino...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team...