Job Listings

What does River City Casino & Hotel have to offer?  - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Hotel Houseperson, you will: Shift: 10:00am - 6:30pmPay: $16.00 per hour- Stock housekeeping supplies and linen and deliver housekeeping related items to guest rooms- Report all maintenance needs and service issues as needed- Dust and polish furniture and fixtures, vacuum, mop, sweep, shampoo carpets, clean/wax floors, remove and dispose of trash and empty ashtrays- Perform deep cleaning tasks and special projects (mattress flipping, furniture moves, etc.) as...

- Uses daily checklist to direct and record activities- Inspects entries including: door mats, trash cans and cigarette urns to ensure cleanliness standards have been met. Cleans and reports any problems to supervisor.- Maintains cleanliness of Lobby, sweeping, vacuuming, mopping, dusting, picking up debris and trash, emptying trash cans. - Cleans assigned public hallways, policing for trash and/or debris; vacuums and dusts hallway furniture and fixtures and washes corridor windows on schedule. Reports problems and safety issues to supervisor.- Greets guests in hotel public areas as they are encountered, always smiling and conveying positive hospitality standards.- Cleans Public restrooms and maintains room supplies.- Uses floor machine to scrub tile floors and uses floor wax...

- Receives soiled linen by bag, cart or chute from floors.  Sorts all articles; inspects all laundry and linens and records all damaged or stained items. - Assists in the removal of soiled linen from vacant guest rooms, as well as from housekeeper carts on the guest floors and brings them to the laundry facility. - Operates washers and dryers properly according to the recommended capacity and other guidelines established for the existing equipment.  Ensures necessary chemicals are added in the correct quantities at the proper times during the cycles. - Informs Housekeeping Manager or Lead on duty of any malfunctioning equipment. - Folds and stores clean linens. - Assists in completing regular linen and terry inventories. - Assists in re-stocking maid carts and maid closets...

- Maintain lawn areas in a well-groomed manner- Replace damaged ceiling tiles, floor tiles, and wall coverings- Perform preventative maintenance to equipment on a scheduled basis- Responds to routine calls, prioritized by guest service needs- Keep parking lots and adjacent areas in sanitary manner- Maintains strict confidentiality in all departmental and company matters

ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary: - Responsible for supervising day to day operations and managing staff for the Hotel; functions as a strategic leader of the hotel with responsibility for all aspects of the operation.  Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and...

- Cleans and services the guest rooms in a timely and organized manner according to hotel standards. Self-inspects and double-checks! - Notifies supervisor or Guest Reception Desk as appropriate when service is complete so that rooms may be sold and occupied. - Reports any rooms unable to be serviced within established time standards to supervisor. - Reports needs repairs, non-functioning or missing equipment or room items to supervisor or others as instructed by departmental standards. - Maintains linen carts and/or closets in a neat, clean and orderly manner in accordance with departmental standards. Maintains Par Levels of supplies in assigned area; reports needs to supervisor before critical shortages occur. - Maintains security of equipment, keys and supplies at all...

ESSENTIAL FUNCTIONS- Coordination of all group business as contracted by the sales manager/DOS. Contact and provide appropriate follow-up on all signed/contracted business. Determine and coordinate all needs of the customer.- Answer Sales office phone and respond to all sales inquiries accurately and timely- Manage the group guest room blocks in Delphi- Verify all reservations and group room blocks. Input promptly, correctly code and update all hotel information into the reservation system.- Responsible for creating Group Resumes & BEOs and attending weekly meetings- Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client’s expectations- Account Service and Management:...

The Housekeeper has overall responsibility for cleaning guest rooms and/or suites in a timely and thorough manner to ensure guest satisfaction.   Essential Functions   - Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing batHRooms, removing trash etc. - Notify team leader when service is complete so rooms may be sold or occupied - Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping - Report, turn in, and/or log all lost and found items according to established procedures - Comply with all health and safety standards - Attend regular meetings as scheduled - Other job-related duties as assigned

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including...

The housekeeping assistant shift manager is responsible for supervising staff and the overall daily management of a designated shift. ESSENTIAL RESPONSIBILITIES  - Ensures the day-to-day cleaning of the Casino property is performed to established standards on a designated shift- Ensures deep cleaning activities are performed with minimal impact to operations, during applicable shift- Responsible for inspecting work Inspects completed work- Responsible for keeping supply par levels according to standard operating procedures on a designated shift- Makes recommendations for needed supplies and equipment- Assists in ordering all supplies and equipment inventory- Responsible for ensuring OSHA standards are followed- Responsible for ensuring department has all necessary...

SUMMARYOversee the daily administrative duties of the Hotel Housekeeping areas, including but not limited to: opening and assigning of work assignments and master keys to Housekeepers and Housemen, maintain lost & found, closely communicate with all other areas of the Hotel and Casino as required, provide Housekeepers with Room Status updates, maintain the organization, cleanliness, and appearance of the Housekeeping area, collect and secure master keys at end of shifts, reconcile room status updates, coordinate turndown, and ensure guest requests are delivered. ESSENTIAL DUTIES AND RESPONSIBILITIES- Ensure adequate staffing for the day’s workload and the next day’s workload, using forecast and productivity guidelines, making any adjustments necessary to cover for call-offs or...

As a Housekeeping Manager you are responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force.  The incumbent is also responsible for managing the Housekeeping Department to ensure the effective, efficient, safe and overall cleaning maintenance of L’Auberge Lake Charles Hotel.  GENERAL ACCOUNTABILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)- Hires, trains, motivates, evaluates, and manages staff to ensure employees receive adequate guidance and resources to achieve established objectives.- Establishes, implements, and monitors department objectives, standards, guidelines, budget, and other...

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following and other duties may be assigned as necessary: - Maintains a positive attitude to ensure a good relationship with team members and other departments.- Ensures that guest rooms are well maintained and in proper repair.- Maintains cleanliness of rooms, hallways, linen closets, equipment through daily inspections.- Solve guest complaints in a timely / efficient manner.- Assist in developing and maintaining of Housekeeping department operation procedures to ensure effective execution of work.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance...

- Responsible for supervising housekeeping functions on assigned shift to ensure the cleaning and upkeep of hotel rooms, meeting rooms, public spaces, hallways, work and storage areas according to established standards, as well as to achieve effective and efficient supervision of team members and financial resources. - Must maintain the strictest confidence of any and all confidential information disclosed by any Cactus Petes entity. - Coach, monitor, and develop team members for improved performance. - Issuing timely performance evaluations on subordinates and offering guidelines and resources to achieve goals. - Track team member’s attendance in accordance with approved attendance-tracking system. - Responsible for personnel needs (training, evaluating) of the housekeeping...

- The House Person is to provide an effective and efficient working environment for the Hotel’s Guest Room Attendants ensuring the hotel guest rooms are clean and that the rooms are ready in a timely manner for the next Guest that will be checking in. - Adhere to standards and operating procedures as outlined in the Cactus Petes housekeeping manual. - Must maintain all your GRA (Guest Room Attendant) carts throughout the day with clean sheets, water, rags, and any other material a Guest Room Attendant will be expected to have available to complete a room. - All closets must be well organized, clean, neat and tightly, boxes broken down and taken out every day NO EXCEPTIONS. - Report any safety issues to the Housekeeping Supervisor or Housekeeping Management.- Follow the...

MAJOR JOB DUTIES:  Duties include, but are not limited to the following:- Maintain the cleanliness of all areas assigned.- Sign for beepers, keys and port-a-vac for assigned areas.- Check with supervisor for any area needing specific attention.- Check elevators and tracks to ensure cleanliness.- Maintain linen and supply inventories in linen rooms.- Clean and mop all linen rooms and straighten shelves as required.- Maintain GRA carts periodically during shift.- Clean cigarette urns both inside and outside as needed.- Prepare list of items needing repair.- Answer and handle all service calls as quickly as possible.- Check all rollaways and baby cribs for serviceability.- Check with Supervisor for any projects before starting a deep clean.- Frequently spot check...

- Under general supervision, provide assistance in all areas of HR, including employment, communication, team member events, and record retention. Coordinate and maintain employee master files and the input of accurate data into the employee database. Assist applicants and employees by answering questions and providing guidance and information.-  Deliver internal and external guest service following the ACES model (Acknowledge with a friendly & timely greeting, Convey positivity and knowledge, Engage with the guest and provide an amazing and clean guest experience, Show Appreciation and offer a personalized farewell.)-  Maintain general office, front desk, HR lobby area, and HR areas across property, ensuring that they are neat/clean, orderly, and that all necessary information in...

- Provides assistance in all areas of HR, including employment, communication, team member events, and record retention. - Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked. - Handles Team Member questions/requests and escalate issues as appropriate to ensure prompt resolution. - Performs administrative duties, including maintaining employee records, data input and research, preparing reports, ordering office supplies, team member/vendor badges, gaming licensing and renewals, etc. - Assists in coordinating and facilitating Talent Audition and New Hire Orientation. - Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways,...

- Supports the internal and external recruitment efforts for the property accordingly - Responsible for greeting applicants and employees in a positive, upbeat manner while answering questions, assisting with application process, answering phone calls and administering selection assessments. Responsible for the maintenance of the Applicant Tracking System to include posting and removal of positions and candidate documentation, assists in the review of request for transfers and applications requirements are met of job desired, and tracks transfer process including personnel requisition and personnel action- Ensures completion of the following paperwork processes: new hires, gaming licenses, drug tests and property to property transfers  - Researches rehire data and forwards to...

- Supports the internal and external recruitment efforts for the property accordingly - Responsible for greeting applicants and employees in a positive, upbeat manner while answering questions, assisting with application process, answering phone calls and administering selection assessments. Responsible for the maintenance of the Applicant Tracking System to include posting and removal of positions and candidate documentation, assists in the review of request for transfers and applications requirements are met of job desired, and tracks transfer process including personnel requisition and personnel action- Ensures completion of the following paperwork processes:  new hires, gaming licenses, drug tests and property to property transfers - Researches rehire data and forwards to...