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Search Results Page 26 of 50

ESSENTIAL DUTIES AND RESPONSIBILITIES  - Greet, register, and assign rooms to guests of the hotel.- Verify customers' credit, and establish how the customer will pay for the accommodation.- Keep records of room availability and guests' accounts using hotel computer systems.- Compute bills, collect payments, and make change for guests.- Perform simple bookkeeping activities, such as balancing cash accounts.- Review accounts and charges with guests during the check out process.- Post charges, such as those for rooms, valet, laundry, food, liquor, or telephone calls, to ledgers by using hotel computer systems.- Transmit and receive messages, using telephones or telephone switchboards.- Contact housekeeping or maintenance staff when guests report problems.- Review...
Job ID
2024-124417
Type
Regular Part-Time
Category
Hotel Operations & Retail
Property
Argosy Casino Hotel & Spa Riverside
Job Locations
US-MO-Riverside
General Accountabilities:  - Checks in and checks out guests while providing the highest level of professional and courteouscustomer service possible at all times. - Maintains an operating bank. This includes receiving cash, credit cards, and comps in payment.  - Responsible for posting charges, settling folios, groups, and due outs. Maintains proper communication with Supervisor and housekeeping. - Handles guest problems or complaints in a courteous and professional manner. - Maintains knowledge of hotel, casino, outlet, and community events. - Answers, records, and processes all guest calls, messages, requests, questions, and concerns. - Contactappropriate individuals or departments as necessary to resolve customer’s requests. - Reviews memos and documents pertinent...
Job ID
2024-122752
Type
Regular Full-Time
Category
Hotel Operations & Retail
Property
Margaritaville Resort Casino
Job Locations
US-LA-Bossier City
General Accountabilities:  - Checks in and checks out guests while providing the highest level of professional and courteouscustomer service possible at all times. - Maintains an operating bank. This includes receiving cash, credit cards, and comps in payment.  - Responsible for posting charges, settling folios, groups, and due outs. Maintains proper communication with Supervisor and housekeeping. - Handles guest problems or complaints in a courteous and professional manner. - Maintains knowledge of hotel, casino, outlet, and community events. - Answers, records, and processes all guest calls, messages, requests, questions, and concerns. - Contactappropriate individuals or departments as necessary to resolve customer’s requests. - Reviews memos and documents pertinent...
Job ID
2024-123570
Type
Regular Full-Time
Category
Hotel Operations & Retail
Property
Margaritaville Resort Casino
Job Locations
US-LA-Bossier City
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acts as a leader of the department working with and on behalf of the supervisory team; keeps team members and department leaders well-informed regarding hotel operations.- Provides training and insight to Front Desk Clerks; distributes shift work to team members as directed. - Possesses complete knowledge of Hotel Front Desk policies and procedures and assures their implementation. - Responsible for the accurate check-in and check-out of each guest.- Handles complex guest service situations such as room moves and unassigned reservations; acts as communication center between guests and various internal departments to ensure guest satisfaction.- Ensures that all guest...
Job ID
2024-122339
Type
Regular Full-Time
Category
Hotel Operations & Retail
Property
Hollywood Casino Lawrenceburg
Job Locations
US-IN-Lawrenceburg
SUMMARY: To consistently and courteously respond to the needs of the Hotel guests.  The Front Desk Clerk will perform all necessary service transactions and tasks.  They will also work with the other Hotel personnel to ensure excellent quality of service. ESSENTIAL RESPONSIBILITIES include the following.  Other duties may be assigned. - Check guest in and out, wake up calls, conduct guest courtesy calls and respond as necessary, handle guest concerns and complaints, ensure guest comfort and satisfaction.- Take appropriate steps to maintain Hotel security and safety.- Open and close shift and make cash drops.- Promote future sales through contact with guest, responding to guest requests and concerns in public areas or in their rooms.- Greets, registers, and assigns rooms to...
Job ID
2024-124832
Type
Regular Part-Time
Category
Hotel Operations & Retail
Property
Hollywood Casino Lawrenceburg
Job Locations
US-IN-Lawrenceburg
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Ensures team provides high level of quality...
Job ID
2024-123927
Type
Regular Full-Time
Category
Hotel Operations & Retail
Property
Argosy Casino Hotel & Spa Riverside
Job Locations
US-MO-Riverside
- Responsible for providing guidance and daily supervision to staff for any department in the Hotel including Housekeeping, Front Desk, and Call Center - Supports and administers operational goals and monitors achievement of performance and profit objectives.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Adheres to scheduling with attention to guest satisfaction; coordinates any scheduling concerns with manager.- Responsible for supporting compliance to departmental budgets.- Ensures hotel quality and productivity standards are being met in all areas.- Thorough...
Job ID
2024-124631
Type
Regular Full-Time
Category
Hotel Operations & Retail
Property
Hollywood Casino at Charles Town Races
Job Locations
US-WV-Charles Town
- Clean hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel.- Maintain and clean all equipment used throughout the course of a shift.- Maintain proper documentation of tasks completed during shift.- Assist the House Person with department projects and report safety hazards and maintenance deficiences as needed.
Job ID
2024-124207
Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
- Responsible for supervising staff and the overall daily management of a designated shift.  - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Conduct daily pre-shift meetings - Prepare and communicate daily shift reports.- Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to hotel leadership.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and...
Job ID
2024-123673
Type
Regular Full-Time
Category
Hotel Operations & Retail
Property
Hollywood Casino at Greektown
Job Locations
US-MI-Detroit
- Responsible for providing guidance and daily supervision to staff for in any department in the Hotel including Housekeeping, Front Desk, and Call Center - Supports and administers operational goals and monitors achievement of performance and profit objectives.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Adheres to scheduling with attention to guest satisfaction; coordinates any scheduling concerns with manager.- Responsible for supporting compliance to departmental budgets.- Ensures hotel quality and productivity standards are being met in all areas.-...
Job ID
2024-124121
Type
Regular Full-Time
Category
Hotel Operations & Retail
Property
Hollywood Casino at Charles Town Races
Job Locations
US-WV-Charles Town
- Stock housekeeping supplies and linen and deliver housekeeping related items to guest rooms.- Report all maintenance needs and service issues as needed.- Dust and polish furniture and fixtures, vacuum, mop, sweep, shampoo carpets, clean/wax floors, remove and dispose of trash and empty ashtrays.- Perform deep cleaning tasks and special projects (mattress flipping, furniture moves, etc.) as needed.Physical Demands - This position will require you to be standing during the duration of your shift. In this role, you can expect to use your hands, crouch, kneel, and be physically active throughout your shift. Our hotel team must be able to lift and/or move up to 40 pounds.
Job ID
2024-124206
Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
- Stock housekeeping supplies and linen and deliver housekeeping related items to guest rooms- Report all maintenance needs and service issues as needed- Dust and polish furniture and fixtures, vacuum, mop, sweep, shampoo carpets, clean/wax floors, remove and dispose of trash and empty ashtrays- Perform deep cleaning tasks and special projects (mattress flipping, furniture moves, etc.) as needed- Able to be standing during the duration of your shift. In this role, you can expect to use your hands, crouch, kneel, and be physically active throughout your shift. Our hotel team must be able to lift and/or move up to 40 pounds.
Job ID
2024-124933
Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Property
River City Casino & Hotel
Job Locations
US-MO-St. Louis
- Responsible for Front Desk operations overnight.- Oversees customer check-in/check-out.- Monitors volume to ensure fast, friendly, and efficient service.- Ensures that guest problems/complaints are managed in an effective, courteous manner.- Performs the night Audit for date roll.- Maintains knowledge of hotel, community, and special events in order to accurately provide guests with needed information. 
Job ID
2024-124777
Type
Regular Full-Time
Category
Hotel Operations & Retail
Property
Ameristar Casino Hotel Council Bluffs
Job Locations
US-IA-Council Bluffs
- Responsible for supervising day to day operations and managing staff of the Hotel. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.- Ensures customer service standards are followed by all team members and addresses issues as they arise.- Responsible for...
Job ID
2024-123971
Type
Regular Full-Time
Category
Hotel Operations & Retail
Property
Boomtown New Orleans
Job Locations
US-LA-Harvey
This position is responsible for the leadership and management of all functions in the Rooms Division areas, in accordance with hotel standards. Also, this position directs and manages Front Desk, PBX, and Reservations staff while ensuring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization. - Execute the short and long-term planning and day-to-day operations of the room division, front desk, and related areas.- Implement and manage the division's annual budget and objectives to meet/exceed management expectations.- Ensure that all guest needs, issues, comments and problems are addressed and resolved to ensure a quality experience and enhance future sales.- Manage booking of all hotel reservations via telephone,...
Job ID
2024-124582
Type
Regular Full-Time
Category
Hotel Operations & Retail
Property
Hollywood Casino at Greektown
Job Locations
US-MI-Detroit
- Cleans and services the guest rooms in a timely and organized manner according to hotel standards. Self-inspects and double-checks! - Notifies supervisor or Guest Reception Desk as appropriate when service is complete so that rooms may be sold and occupied. - Reports any rooms unable to be serviced within established time standards to supervisor. - Reports needs repairs, non-functioning or missing equipment or room items to supervisor or others as instructed by departmental standards. - Maintains linen carts and/or closets in a neat, clean and orderly manner in accordance with departmental standards. Maintains Par Levels of supplies in assigned area; reports needs to supervisor before critical shortages occur. - Maintains security of equipment, keys and supplies at all...
Job ID
2024-124122
Type
Regular Full-Time
Category
Hotel Operations & Retail
Property
Hollywood Casino at Charles Town Races
Job Locations
US-WV-Charles Town
SUMMARY Clean and supply 15 guest rooms daily to meet property standards and organize and stock cleaning cart. Duties include making beds, replenishing linens, cleaning rooms and halls, and vacuuming. ESSENTIAL DUTIES AND RESPONSIBILITIES - Check climate control, lights, and alarm clock, making adjustments to correct irregularities or report broken items to the Call Center.- Tidy room in a variety of ways such as emptying trash containers, ensuring remote for TV works, drawing sheers.- Check room supplies and replace items such as soap, shampoo, writing paper, pens, and tissues.- Strip the beds and load soiled linen on cart.- Change bed pads if soiled.- Replace soiled linens, and provide supply of laundry bags and slips.- Make beds according to the hotel standards.-...
Job ID
2024-123155
Type
Regular Full-Time
Category
Hotel Operations & Retail
Property
Argosy Casino Hotel & Spa Riverside
Job Locations
US-MO-Riverside
The Housekeeper has overall responsibility for cleaning guest rooms and/or suites in a timely and thorough manner to ensure guest satisfaction.  Essential Functions  - Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc. - Notify team leader when service is complete so rooms may be sold or occupied - Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping - Report, turn in, and/or log all lost and found items according to established procedures - Comply with all health and safety standards - Attend regular meetings as scheduled - Other job-related duties as assigned
Job ID
2024-124518
Type
Regular Part-Time
Category
Housekeeping & Environmental Services
Property
Hollywood Casino at Greektown
Job Locations
US-MI-Detroit
- Clean hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel.- Maintain and clean all equipment used throughout the course of a shift.- Maintain proper documentation of tasks completed during shift.- Assist the House Person with department projects and report safety hazards and maintenance deficiences as needed.- Physical Demands - This position will require you to be standing during the duration of your shift. In this role, you can expect to use your hands, crouch, kneel, and be physically active throughout your shift. Our hotel team must be able to lift and/or move up to 40 pounds.
Job ID
2024-124934
Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Property
River City Casino & Hotel
Job Locations
US-MO-St. Louis
The Housekeeper has overall responsibility for cleaning guest rooms and/or suites in a timely and thorough manner to ensure guest satisfaction.    Essential Functions   - Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc. - Notify team leader when service is complete so rooms may be sold or occupied - Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping - Report, turn in, and/or log all lost and found items according to established procedures - Comply with all health and safety standards - Attend regular meetings as scheduled - Other job-related duties as assigned
Job ID
2024-121112
Type
Regular Part-Time
Category
Housekeeping & Environmental Services
Property
Hollywood Casino at Greektown
Job Locations
US-MI-Detroit

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