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Essential Responsibilities:- Cleaning VLT machines, in between machines, VLT bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur.- Cleaning any bio hazardous materials when it occurs.- Removing trash from the trash container and places into the dumpsters.- Providing exceptional Customer Service to all guests.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises...
SUMMARYThe Housekeeping Assistant Shift Manager is responsible for supervising staff and overseeing the daily operations of a designated shift to ensure cleanliness, safety, and compliance standards are consistently met throughout the casino property.- Ensures day-to-day cleaning of the casino and hotel property is completed in accordance with established standards on the assigned shift- Coordinates and oversees deep-cleaning activities to minimize impact on casino operations during the applicable shift- Inspects completed work to ensure quality, cleanliness, and adherence to departmental standards- Maintains supply par levels in accordance with standard operating procedures for the designated shift- Recommends and assists with ordering supplies and equipment...
SUMMARYOversee the daily administrative duties of the Hotel Housekeeping areas, including but not limited to: opening and assigning of work assignments and master keys to Housekeepers and Housemen, maintain lost & found, closely communicate with all other areas of the Hotel and Casino as required, provide Housekeepers with Room Status updates, maintain the organization, cleanliness, and appearance of the Housekeeping area, collect and secure master keys at end of shifts, reconcile room status updates, coordinate turndown, and ensure guest requests are delivered. ESSENTIAL DUTIES AND RESPONSIBILITIES- Ensure adequate staffing for the day’s workload and the next day’s workload, using forecast and productivity guidelines, making any adjustments necessary to cover for call-offs or...
The Housekeeping Shift Manager is responsible for managing environmental services (EVS) and hotel housekeeping operations during an assigned shift to ensure cleanliness, safety, and service standards are consistently met. This role leads frontline EVS and housekeeping staff, coordinates daily assignments, addresses guest or internal concerns, and ensures compliance with company policies and health and safety regulations.- Manage EVS and hotel housekeeping team members during assigned shifts, including room attendants and support staff- Assign daily work schedules and inspect completed work for quality and compliance with standards- Ensure all guest rooms, casino floor, public areas, and back-of-house spaces meet cleanliness and presentation expectations- Respond...
- Responsible for supervising housekeeping functions on assigned shift to ensure the cleaning and upkeep of hotel rooms, meeting rooms, public spaces, hallways, work and storage areas according to established standards, as well as to achieve effective and efficient supervision of team members and financial resources. - Must maintain the strictest confidence of any and all confidential information disclosed by any Cactus Petes entity. - Coach, monitor, and develop team members for improved performance. - Issuing timely performance evaluations on subordinates and offering guidelines and resources to achieve goals. - Track team member’s attendance in accordance with approved attendance-tracking system. - Responsible for personnel needs (training, evaluating) of the housekeeping...
MAJOR JOB DUTIES Duties include, but are not limited to the following:- Check orders for daily event set up, service, and strike, also checks for set up requirements for the rest of the week.- Check Banquet storage area and cage daily to maintain organization and inventory levels. Does weekly inventory on all china, glassware and flatware.- Take weekly repairs and maintenance to engineering to maintain equipment in good and safe working order.- Clean and organize banquet kitchen. Clean and organize storage area. Check light bulbs and vacuum floors in ballrooms.- Transport heavy equipment throughout property moving equipment and tables needed to service banquet events.- Operate cleaning equipment, pallet jacks, and kitchen equipment.- Review and comprehend necessary banquet...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Responsible for handling linens for hotel rooms. This includes items being removed from rooms after a guest stay, and providing clean linens for Housekeepers- Coordinate restocking of supplies for Housekeeping team- Must follow safe and proper handling of chemicals and equipment that will be used
- The House Person is to provide an effective and efficient working environment for the Hotel’s Guest Room Attendants ensuring the hotel guest rooms are clean and that the rooms are ready in a timely manner for the next Guest that will be checking in. - Adhere to standards and operating procedures as outlined in the Cactus Petes housekeeping manual. - Must maintain all your GRA (Guest Room Attendant) carts throughout the day with clean sheets, water, rags, and any other material a Guest Room Attendant will be expected to have available to complete a room. - All closets must be well organized, clean, neat and tightly, boxes broken down and taken out every day NO EXCEPTIONS. - Report any safety issues to the Housekeeping Supervisor or Housekeeping Management.- Follow the...
MAJOR JOB DUTIES: Duties include, but are not limited to the following:- Maintain the cleanliness of all areas assigned.- Sign for beepers, keys and port-a-vac for assigned areas.- Check with supervisor for any area needing specific attention.- Check elevators and tracks to ensure cleanliness.- Maintain linen and supply inventories in linen rooms.- Clean and mop all linen rooms and straighten shelves as required.- Maintain GRA carts periodically during shift.- Clean cigarette urns both inside and outside as needed.- Prepare list of items needing repair.- Answer and handle all service calls as quickly as possible.- Check all rollaways and baby cribs for serviceability.- Check with Supervisor for any projects before starting a deep clean.- Frequently spot check...
MAJOR JOB DUTIES: Duties include, but are not limited to the following:- Maintain the cleanliness of all areas assigned.- Sign for beepers, keys and port-a-vac for assigned areas.- Check with supervisor for any area needing specific attention.- Check elevators and tracks to ensure cleanliness.- Maintain linen and supply inventories in linen rooms.- Clean and mop all linen rooms and straighten shelves as required.- Maintain GRA carts periodically during shift.- Clean cigarette urns both inside and outside as needed.- Prepare list of items needing repair.- Answer and handle all service calls as quickly as possible.- Check all rollaways and baby cribs for serviceability.- Check with Supervisor for any projects before starting a deep clean.- Frequently spot check...
- Supports the internal and external recruitment efforts for the property- accordingly - Responsible for greeting applicants and employees in a positive, upbeat manner while answering questions, assisting with application process, answering phone calls and administering selection assessments. Responsible for the maintenance of the Applicant Tracking System to include posting and removal of positions and candidate documentation, assists in the review of request for transfers and applications requirements are met of job desired, and tracks transfer process including personnel requisition and personnel action- Ensures completion of the following paperwork processes: new hires, gaming licenses, drug tests and property to property transfers - Researches rehire data and forwards to...
The human resources coordinator provides quality guest service to internal and external guests upon entering the administration building. They are responsible for maintaining and updating confidential data within Human Resources. ESSENTIAL RESPONSIBILITIES - Maintain front desk reception area including opening and closing the office- Responsible for the data entry in the HRIS system- Operate a multi-line phone- Maintain databases including records of counsel and terminations- Assist walk-in applicants and review applications for completeness- Retrieve drug test results for new hires- Assist in completion of new hire paperwork, and ensure paperwork and disclosures are complete- Create and distribute the orientation list to training coordinator- Collect and complete...
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Partners with HR Business Partners to meet the needs of departments within the business unit. - Supports the internal and external recruitment efforts for the property - Managing Open Job Requisitions for Non-exempt roles - Pre-screen potential candidates and build talent pool for all positions - Developing sourcing strategies for open roles - Assists in conducting effective, thorough and objective investigations in cases of grievances, harassment employee concerns or EEOC issues. - Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions). - Works closely with property management and...
The following and other duties may be assigned as necessary for this hybrid role at Hollywood Casino Lawrenceburg: - Conducts risk assessments tocontribute and providesinputfor the development of the annual audit plan.Identifies risks and determines scopes and needof future audits while using discretion according to best course of action for business needpurposes. - Prepares and follows audit programs to conduct audits. Contributes to making changes to audit program as needed according to business needs. - Performs detail testing of source documentsto ensure compliance with requirements of Internal Control Manuals, Regulatory Rules/Acts and departmental policies and procedures. - Performs observations of departmental procedures to ensure compliance and operational...
This position is on-site at Hollywood Casino Bay Gulf Coast.- Prepares and follows audit programs to conduct audits. - Performs detail testing of source documents to ensure compliance with requirements of Internal Control Manuals, Regulatory Rules/Acts and departmental policies and procedures.- Performs observations of departmental procedures to ensure compliance and operational efficiencies.- Completes audit files with working papers referenced to the audit programs.- Liaises with external auditors to communicate information and resolve problems. Exercises discretion - Presents audit issues and recommendations to the Senior Internal Auditor/Internal Audit Manager for the development of reports and future audit plans.- Maintains audit files, ensures files contain planning...
This position is responsible for creating, organizing, and maintaining the parts and machine inventory for Prairie State Gaming (PSG) route offices and locations. The following and other duties may be assigned as necessary: - Order necessary parts for gaming equipment- Track inventory of all equipment throughout the state- Reconcile all parts at the end of each month- Create an inventory of used parts from decommissioned games- Oversee the return and refurbishment of damaged or nonworking parts - Learn and utilize the Mercury system- Create and maintain an inventory of all coin-operated equipment- Adhere to regulatory, department and company policies- Projects a positive image of the company at all times- Perform all job duties in a safe and responsible manner -...
- Responsible for directing the overall operations and staff of the iT department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for preparing, monitoring, and adhering to budgets; ensures compliance to departmental budget initiatives; reports budget concerns/deviations to Executive Management/GM. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as...
- Creates framework for property user profile interfaces as they relate to Company systems and networks.- Analyzes hardware, software, and computer system functional specifications to determine property and business needs. Partners with property leadership to implement products, systems, and specifications from analysis outcomes.- Performs the installation, repair and preventative maintenance of personal computer equipment and related systems.- Performs root cause analysis, develops checklists for typical problems, and creates procedures and internal control changes for problem prevention. - Creates standard operating procedures and user guides and contributes to technical procedural documents before they are published. - Demonstrate creativity in analyzing issues, determining...