Job Listings

- Greets guests with a positive and friendly attitude.  Assure guests are seated in a timely manner assuring that guests have a favorable dining experience. - Coordinates activities of dining room personnel to provide fast and courteous service to guests. - Greets guests, escorts them to tables, and provides menus in timely manner. - Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to guests. - Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. - Prepares beverages and expedites food orders as needed. - Collects payment from customers as needed. - Computes or recomputed bill, itemized lists, and tickets...

- Greet and seat guests utilizing established guest service guidelines- Answer phone and coordinate reservations, special guest requests, and messages- Respond to guest requests or place guest in contact with appropriate person for assistance- Answer guest questions in regards to menu items, pricing, specials and promotional events- Assist servers and bussers when needed

- Creates a positive guest experience. Above all, smile, be helpful and friendly. - Answers any questions, takes responsibility to get answers, and anticipates our guest's needs and problems. - Takes reservations or seats according to outlet standards. Organizes reservation book as directed by outlet manager. Seats guests upon arrival. - Able to recommend dining special selections or features along with wine recommendations. - Must be able to accommodate guests with last minute requests. - Conducts any other related duties as assigned by Manager. - Completes daily station chart, checks control sheets if used. Assures all menus are in presentable order and repair. - Money handling procedures as established in Operational Standards manual must be observed at all times. - Conducts shift...

Your Daily Responsibilities Include:- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner- Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables- Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area- Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion- Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed- Making coffee or tea as needed- Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a...

General Accountabilities:  - Greeting guests with a warm and friendly attitude as they enter the establishment and get them seated.  - Providing guests with menus and answering any initial questions. - Coordinates and controls the flow of the seating chart, optimizing an even workload for all staff. - Engaging with guests to ensure they’re provided with exceptional customer service. - Answering calls, taking reservations, responding to complaints, and helping to resolve them. - Helping team members with othertasks in the restaurant as needed.  - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains...

ESSENTIAL DUTIES AND RESPONSIBILITIES  - Greet, register, and assign rooms to guests of the hotel.- Verify customers' credit, and establish how the customer will pay for the accommodation.- Keep records of room availability and guests' accounts using hotel computer systems.- Compute bills, collect payments, and make change for guests.- Perform simple bookkeeping activities, such as balancing cash accounts.- Review accounts and charges with guests during the check out process.- Post charges, such as those for rooms, valet, laundry, food, liquor, or telephone calls, to ledgers by using hotel computer systems.- Transmit and receive messages, using telephones or telephone switchboards.- Contact housekeeping or maintenance staff when guests report problems.- Review...

General Accountabilities:  - Checks in and checks out guests while providing the highest level of professional and courteouscustomer service possible at all times. - Maintains an operating bank. This includes receiving cash, credit cards, and comps in payment.  - Responsible for posting charges, settling folios, groups, and due outs. Maintains proper communication with Supervisor and housekeeping. - Handles guest problems or complaints in a courteous and professional manner. - Maintains knowledge of hotel, casino, outlet, and community events. - Answers, records, and processes all guest calls, messages, requests, questions, and concerns. - Contactappropriate individuals or departments as necessary to resolve customer’s requests. - Reviews memos and documents pertinent...

General Accountabilities:  - Checks in and checks out guests while providing the highest level of professional and courteouscustomer service possible at all times. - Maintains an operating bank. This includes receiving cash, credit cards, and comps in payment.  - Responsible for posting charges, settling folios, groups, and due outs. Maintains proper communication with Supervisor and housekeeping. - Handles guest problems or complaints in a courteous and professional manner. - Maintains knowledge of hotel, casino, outlet, and community events. - Answers, records, and processes all guest calls, messages, requests, questions, and concerns. - Contactappropriate individuals or departments as necessary to resolve customer’s requests. - Reviews memos and documents pertinent...

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acts as a leader of the department working with and on behalf of the supervisory team; keeps team members and department leaders well-informed regarding hotel operations.- Provides training and insight to Front Desk Clerks; distributes shift work to team members as directed. - Possesses complete knowledge of Hotel Front Desk policies and procedures and assures their implementation. - Responsible for the accurate check-in and check-out of each guest.- Handles complex guest service situations such as room moves and unassigned reservations; acts as communication center between guests and various internal departments to ensure guest satisfaction.- Ensures that all guest...

SUMMARY: To consistently and courteously respond to the needs of the Hotel guests.  The Front Desk Clerk will perform all necessary service transactions and tasks.  They will also work with the other Hotel personnel to ensure excellent quality of service. ESSENTIAL RESPONSIBILITIES include the following.  Other duties may be assigned. - Check guest in and out, wake up calls, conduct guest courtesy calls and respond as necessary, handle guest concerns and complaints, ensure guest comfort and satisfaction.- Take appropriate steps to maintain Hotel security and safety.- Open and close shift and make cash drops.- Promote future sales through contact with guest, responding to guest requests and concerns in public areas or in their rooms.- Greets, registers, and assigns rooms to...

- Responsible for providing guidance and daily supervision to staff for the Front Desk.- Supports and administers operational goals and monitors achievement of performance and profit objectives.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Adheres to scheduling with attention to guest satisfaction; coordinates any scheduling concerns with manager.- Responsible for supporting compliance to departmental budgets.- Ensures hotel quality and productivity standards are being met in all areas.- Thorough knowledge of guest loyalty program, to include registration...

- Clean hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel.- Maintain and clean all equipment used throughout the course of a shift.- Maintain proper documentation of tasks completed during shift.- Assist the House Person with department projects and report safety hazards and maintenance deficiences as needed.

General Accountabilities:- Leading the daily operations of the housekeeping department and providing support to the room attendants and housemen. - Team up with the maintenance department to address any rooms and improper deficiencies. - Conducts training of new employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment.- Communicate with previous shifts, organize shifts, review reservations, and update contingency.- Maintain close working relationship and communication with the Front Desk.- Partner with operations manager to make sure inventory is stocked to maintain a par level of linens and supplies.- Promote teamwork and quality service through daily communication and coordination with other shifts and...

- Responsible for supervising staff and the overall daily management of a designated shift.  - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Conduct daily pre-shift meetings - Prepare and communicate daily shift reports.- Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to hotel leadership.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and...

- Responsible for providing guidance and daily supervision to staff for in any department in the Hotel including Housekeeping.- Supports and administers operational goals and monitors achievement of performance and profit objectives.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Adheres to scheduling with attention to guest satisfaction; coordinates any scheduling concerns with manager.- Responsible for supporting compliance to departmental budgets.- Ensures hotel quality and productivity standards are being met in all areas.- Thorough knowledge of guest loyalty...

- Stock housekeeping supplies and linen and deliver housekeeping related items to guest rooms.- Report all maintenance needs and service issues as needed.- Dust and polish furniture and fixtures, vacuum, mop, sweep, shampoo carpets, clean/wax floors, remove and dispose of trash and empty ashtrays.- Perform deep cleaning tasks and special projects (mattress flipping, furniture moves, etc.) as needed.Physical Demands - This position will require you to be standing during the duration of your shift. In this role, you can expect to use your hands, crouch, kneel, and be physically active throughout your shift. Our hotel team must be able to lift and/or move up to 40 pounds.

- Stock housekeeping supplies and linen and deliver housekeeping related items to guest rooms- Report all maintenance needs and service issues as needed- Dust and polish furniture and fixtures, vacuum, mop, sweep, shampoo carpets, clean/wax floors, remove and dispose of trash and empty ashtrays- Perform deep cleaning tasks and special projects (mattress flipping, furniture moves, etc.) as needed- Able to be standing during the duration of your shift. In this role, you can expect to use your hands, crouch, kneel, and be physically active throughout your shift. Our hotel team must be able to lift and/or move up to 40 pounds.

- Responsible for the day-to-day operation of the Front Office, Housekeeping, PBX, Wardrobe, and Valet departments. - Provides direction and oversees the operation of all hotel activities, including strategic planning, development, and quality of services. - Performs various employee functions, including hiring, terminations, counseling and  discipline, and employee relations.- Forecasts funding needs and develops budget to reach short, intermediate, and long-range goals.- Monitors and manages departmental expenditures and resources. - Answers inquiries pertaining to hotel policies and services and resolves occupants’ complaints while supporting all customer service programs. - Assigns duties to hotel staff and creates/approves work schedules for efficient business...

The housekeeper is responsible for keeping the front and back of house areas clean and safe at all times as defined by HCA’s standards. ESSENTIAL RESPONSIBILITIES  - Clean windows, mirrors, and elevators - Load washing machines and fold towels - Vacuum carpeted areas and empty ashtrays - Sweep and mop all hard surface areas - Remove trash from trash containers  - Dust and polish furniture and equipment - Clean up spills and/or waste product materials - Maintain assigned work area clean at all times - Have knowledge about and properly use all cleaning equipment and chemicals - Report any repairs needed in work area or company equipment to supervisor - Perform special projects assigned by supervisor - Perform any reasonable, temporarily assigned job duties...

SUMMARY Clean and supply 15 guest rooms daily to meet property standards and organize and stock cleaning cart. Duties include making beds, replenishing linens, cleaning rooms and halls, and vacuuming. ESSENTIAL DUTIES AND RESPONSIBILITIES - Check climate control, lights, and alarm clock, making adjustments to correct irregularities or report broken items to the Call Center.- Tidy room in a variety of ways such as emptying trash containers, ensuring remote for TV works, drawing sheers.- Check room supplies and replace items such as soap, shampoo, writing paper, pens, and tissues.- Strip the beds and load soiled linen on cart.- Change bed pads if soiled.- Replace soiled linens, and provide supply of laundry bags and slips.- Make beds according to the hotel standards.-...