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What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Housekeeper, you will:Shift: 9:30am-6:00pmPay: $16.00 per hour- Clean hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel.- Maintain and clean all equipment used throughout the course of a shift.- Maintain proper documentation of tasks completed during shift.- Assist the House Person with department projects and report safety hazards and maintenance deficiences as needed.
SUMMARY Clean and supply 15 guest rooms daily to meet property standards and organize and stock cleaning cart. Duties include making beds, replenishing linens, cleaning rooms and halls, and vacuuming. ESSENTIAL DUTIES AND RESPONSIBILITIES - Check climate control, lights, and alarm clock, making adjustments to correct irregularities or report broken items to the Call Center.- Tidy room in a variety of ways such as emptying trash containers, ensuring remote for TV works, drawing sheers.- Check room supplies and replace items such as soap, shampoo, writing paper, pens, and tissues.- Strip the beds and load soiled linen on cart.- Change bed pads if soiled.- Replace soiled linens, and provide supply of laundry bags and slips.- Make beds according to the hotel standards.-...
- Sorts, counts, folds, marks, or carries linens and makes beds. - Replenishes supplies such as drinking glasses, linen, sundries, and other items.- Checks wraps and renders personal assistance to patrons. - Moves furniture (hangs drapes) and rolls carpet. - Cleans rugs, carpets, upholstered furniture, and draperies. - Dusts furniture, washes walls, ceiling, and woodwork. - Washes windows, door panels, and sills. - Empties wastebaskets and empties and cleans ashtrays. - Transports waste and trash to disposal area. - Replenishes batHRoom supplies. - Cleans lobby area, steps, and main public areas when necessary or upon request. - Responsible for obtaining necessary cleaning supplies for departments, fellow employees, and customers as requested. - Cleans employee...
- Sorts, counts, folds, marks, or carries linens and makes beds. - Replenishes supplies such as drinking glasses, linen, sundries, and other items.- Checks wraps and renders personal assistance to patrons. - Moves furniture (hangs drapes) and rolls carpet. - Cleans rugs, carpets, upholstered furniture, and draperies. - Dusts furniture, washes walls, ceiling, and woodwork. - Washes windows, door panels, and sills. - Empties wastebaskets and empties and cleans ashtrays. - Transports waste and trash to disposal area. - Replenishes batHRoom supplies. - Cleans lobby area, steps, and main public areas when necessary or upon request. - Responsible for obtaining necessary cleaning supplies for departments, fellow employees, and customers as requested. - Cleans employee...
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures...
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Hotel Housekeeping Coordinator, you will:Shift: 2 Shifts - 7am-3:30pm / 3 Shifts: 3pm-11:30pm | Pay: $18.00 per hour- Responsible for practicing, supporting, and promoting our ACES guest service culture. - Ensures there is adequate staffing to cover daily assignments, and that paperwork is filled out completely to begin each day. - Maintains Housekeeping log books. - Answers phone promptly and professionally, and expedites information accordingly. - Works with...
- Transports cleaning equipment up and down ramps- Vacuums and shampoos carpet- Mops, scrubs, rinses and polishes hard floors- Responsible for counting and distribution of clean linen to both Room Attendant carts as well as linen closets- Picks up used linen from Room Attendant’s carts, drops linen down chute to carts that are then taken to soiled linen room where it is picked by laundry company- Moves, rearranges and cleans furniture- Washes mirrors and windows- Maintains housekeeping linen room on each floor, stocks with linen and supplies ensuring adequate level of supplies- Washes and cleans wall light fixtures, louvers, ceilings, shelves and outside walls- Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums-...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Hotel Houseperson, you will: Shift: 10:00am - 6:30pmPay: $16.00 per hour- Stock housekeeping supplies and linen and deliver housekeeping related items to guest rooms- Report all maintenance needs and service issues as needed- Dust and polish furniture and fixtures, vacuum, mop, sweep, shampoo carpets, clean/wax floors, remove and dispose of trash and empty ashtrays- Perform deep cleaning tasks and special projects (mattress flipping, furniture moves, etc.) as...
- Receives soiled linen by bag, cart or chute from floors. Sorts all articles; inspects all laundry and linens and records all damaged or stained items. - Assists in the removal of soiled linen from vacant guest rooms, as well as from housekeeper carts on the guest floors and brings them to the laundry facility. - Operates washers and dryers properly according to the recommended capacity and other guidelines established for the existing equipment. Ensures necessary chemicals are added in the correct quantities at the proper times during the cycles. - Informs Housekeeping Manager or Lead on duty of any malfunctioning equipment. - Folds and stores clean linens. - Assists in completing regular linen and terry inventories. - Assists in re-stocking maid carts and maid closets...
- Maintain lawn areas in a well-groomed manner- Replace damaged ceiling tiles, floor tiles, and wall coverings- Perform preventative maintenance to equipment on a scheduled basis- Responds to routine calls, prioritized by guest service needs- Keep parking lots and adjacent areas in sanitary manner- Maintains strict confidentiality in all departmental and company matters
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for supervising day to day operations and managing staff for the Hotel; functions as a strategic leader of the hotel with responsibility for all aspects of the operation. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company...
- Cleans and services the guest rooms in a timely and organized manner according to hotel standards. Self-inspects and double-checks! - Notifies supervisor or Guest Reception Desk as appropriate when service is complete so that rooms may be sold and occupied. - Reports any rooms unable to be serviced within established time standards to supervisor. - Reports needs repairs, non-functioning or missing equipment or room items to supervisor or others as instructed by departmental standards. - Maintains linen carts and/or closets in a neat, clean and orderly manner in accordance with departmental standards. Maintains Par Levels of supplies in assigned area; reports needs to supervisor before critical shortages occur. - Maintains security of equipment, keys and supplies at all...
- Cleans and services the guest rooms in a timely and organized manner according to hotel standards. Self-inspects and double-checks! - Notifies supervisor or Guest Reception Desk as appropriate when service is complete so that rooms may be sold and occupied. - Reports any rooms unable to be serviced within established time standards to supervisor. - Reports needs repairs, non-functioning or missing equipment or room items to supervisor or others as instructed by departmental standards. - Maintains linen carts and/or closets in a neat, clean and orderly manner in accordance with departmental standards. Maintains Par Levels of supplies in assigned area; reports needs to supervisor before critical shortages occur. - Maintains security of equipment, keys and supplies at all...
ESSENTIAL FUNCTIONS- Coordination of all group business as contracted by the sales manager/DOS. Contact and provide appropriate follow-up on all signed/contracted business. Determine and coordinate all needs of the customer.- Answer Sales office phone and respond to all sales inquiries accurately and timely- Manage the group guest room blocks in Delphi- Verify all reservations and group room blocks. Input promptly, correctly code and update all hotel information into the reservation system.- Responsible for creating Group Resumes & BEOs and attending weekly meetings- Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client’s expectations- Account Service and Management:...
- Provides friendly and efficient service to guests during check in/check out procedures.- Make and confirm advance reservations and assist guest with problems or questions.- Obtains information necessary to guarantee rooms (i.e. identification, credit card verification etc.).- Assists guests with any problems, questions, or future room reservations.- Performs Front Desk, Call Center, and other hotel related duties when necessary.- Keeps Hotel Services Supervisor informed of any problems.- Employees who work grave shift must perform Night Audit duties and complete and Flash Report in a correct and timely manner. - To answer all reservation inquiries in a manner set forth in policy procedure. This will include assisting guests warranting complimentary accommodations...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising staff and daily overall management on assigned shift for the Hotel to include but not limited to Front Desk, Pool, Valet, RV Park, and Hollydeck. - Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and providing recommendations; ensuring compliance with departmental budget initiatives; reporting budget concerns to manager.- Responsible for performing the job duties of a...
The Housekeeper has overall responsibility for cleaning guest rooms and/or suites in a timely and thorough manner to ensure guest satisfaction. Essential Functions - Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing batHRooms, removing trash etc. - Notify team leader when service is complete so rooms may be sold or occupied - Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping - Report, turn in, and/or log all lost and found items according to established procedures - Comply with all health and safety standards - Attend regular meetings as scheduled - Other job-related duties as assigned
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including...
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures that guest...
