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General Accountabilities: - Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greet all guests throughout the shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department...
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures.- Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed.- Maintains strict...
$1,000 SIGN ON BONUS!!! MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Clean on a rotation schedule hotel guest rooms which include but not limited to making of beds by changing bed linens and pillowcases, dusting of furniture, restocking of all needed items, cleaning of bathroom including but not limited to toilet, walls/windows doors, mirrors, shower/tub, floors. Vacuuming of rooms. - Able to release rooms as guest ready. - Able to push, pull, lift 10 lbs. frequently, and up to 20 lbs. occasionally. - Able to bend and stretch 95% of the working day. - Able to stand for extended periods of time. - Able to read MSDS, CHIP labels. - Able to use proper personal protection equipment when needed. - Able to communicate with hotel guests and...
- inspects guest rooms for cleanliness and quality, ensuring property standards are met or exceeded. - Reports rooms ready for occupancy. - Ensures guest rooms, linens, service landings, guest landings, vending area, stairwells, elevator, maid carts, distribution carts, and equipment are set up in a standardized manner as required by current SOP’s. - Conducts daily shift pre-shifts, uniform inspection, and directs actions of all floor personnel. - Reports room or hall deficiencies, problems related to structure, equipment, and plumbing to Engineering; prepares maintenance and work orders; follows up on completion with Engineering. - Ensures training for safe and proper usage of cleaning solutions and equipment. - Updates and maintains correct hotel room status in computer system and on...
- This position is responsible for providing superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Assure quality support to other departments so that they may serve guests more effectively- Promote the property promotions and events- Maintain public order and enforcing safety rules- Protecting property and assets- Investigate disturbances in the hotel, casino, or racing areas- Create fun and excitement with the customer
- Registers guests into the hotel in a friendly, courteous and helpful manner and completes Guest Courtesy Calls 10-15 minutes following every guest check in. - Checks guests out of the hotel; processes customer payments according to established policies and procedures. - Prepares for group check in and out and VIP arrivals; becomes informed of events/ functions in the hotel during the shift. Also coordinates with Housekeeping and Maintenance on arriving VIP’s, special requests etc. - Arranges for guest requests to be met prior to guest arrivals (i.e. rollaway beds, ground floor, cribs, etc) and follows up on all guest requests personally to ensure hotel staff completed them to the guests’ satisfaction. - Thoroughly knowledgeable in Marketing Program and delivers attentive...
- This position is responsible for providing superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Assure quality support to other departments so that they may serve guests more effectively - Promote the property promotions and events- Maintain public order and enforcing safety rules- Protecting property and assets- Investigate disturbances in the racing areas
- Consistently providing excellent guest service, using sound judgment, exceptional interpersonal skills, and the ability to multi-task in hotel Operations, including, but not limited to Hotel Front Desk, Retail Gift Shop, RV Park, and Reservations - Develops and maintains positive, interactive relationships with guests, building loyalty and increased frequency with ViP guests by providing excellent guest service - Extends warm, professional greetings to guests and assigns rooms in a manner that consistently demonstrates Red Carpet Customer Service skills - issues room keys and provides clear escort instructions to Bell Staff - Keeps records of room availability and guests' accounts - Reviews and determines guest comp value based upon gaming performance - Makes an confirms reservations -...
MAJOR JOB DUTIES: Duties include, but are not limited to the following:- Provide hair care for guests using normally accepted techniques, abiding by all Nevada State Cosmetology rules/regulations.- Properly maintains the salon, its equipment and supplies as well as monitoring the surrounding area to ensure that the facility is used properly and attends to safety and cleanliness of the area. These duties include and are not limited to:- - Maintaining an adequate supply of towels and capes.- Maintaining the cleanliness of retail shelves and products.- Keeping professional use products organized and hazard free.- Monitor inventory levels and notify manager when ordering is necessary.- Greet guests promptly before their service and assist them to the checkout desk with a...
- Mixes chemicals and operates carpet shampooer and buffer.- Moves furniture and cleans assigned area.- Maintains and cleans machines after use.- Maintains general cleaning of the entire casino (excluding kitchen) and bar areas. - Transports all trash.- Reports any problems to EVS Supervisor.- Adheres to all company, department policies, procedures and safety standards.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members. - Performs any and all duties as assigned by EVS Supervisor or Facilities Director.
- Performs daily cleaning projects as directed by supervisors. - Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens. - Cleans and sanitizes all garbage cans. - Maintains adequate inventory of supplies needed to perform job function.- Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils). - Ensures the cleanliness of all floors, walls, dishes, pots, etc. - Ensures “Wet Floor” signs and other markers are used. - Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.).- Ensures that all equipment functions properly; reports...
ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Clean, sanitize and shine all cooking equipment, walls, ceiling tiles and kitchen hoods.- Mop, sweep and scrub floors.- Recognize and ensure appropriate chemicals are used when cleaning and mixing chemicals.- Move equipment and clean within assigned areas.- Report any problems, including property damage or equipment failure, to Environmental Services leadership.- Remove garbage, refuse, towels, mops, rags and aprons.- Safely operate and control all mechanical equipment as necessary to perform job duties assigned as well as maintain and clean machines after use.- Frequently...
SUMMARY: Maintain high standards of cleanliness in accordance with the policies and procedures set forth by the company. Assist customers as necessary to ensure their satisfaction. Maintain a clean, safe, attractive environment for casino patrons, through routine deep cleaning. ESSENTiAL DUTiES AND RESPONSiBiLiTiES: - Primary maintenance of most carpeted areas as required including but not limited to carpet cleaning, gum removal, scrubbing tile floors, stripping and waxing, vacuuming, etc. Must have the ability to use the various floor care equipment. - Primary maintenance of chandeliers, ceiling tiles, casino signage, decorative brass etc. - Remove all trash from facility to dumpster as needed. - Stocking and securing supplies as needed. - Perform housekeeping tasks as needed...
Food & Beverage - Open Interviews every Thursday!Times: 1pm-3:30pm and 4:30pm-7pm We will be holding interviews for the following positions:- Food Servers - Starting at $8.45 per hour plus tips.- Bartenders - Starting at $8.45 an hour plus tips.- Host/Cashiers - Starting at $14.00 an hour plus tips.- Line Cooks - Starting at $16.50 an hour PLUS $1,500 Sign On Bonus for Full Time.- Dishwashers/Kitchen Stewards - Starting at $14.50 PLUS $1,500 Sign On Bonus fo Full Time.- Banquet Servers - Starting at $8.45 an hour plus tips.- Banquet Houseperson -Starting at $14.00 an hour plus tips. - Salaried leadership positions also available with competitive compensation packages.- Many other positons available. We will be hiring for the following location- 210...
- Prepares and serves food to customers.- Sells non-food merchandise and maintains display. - Responsible for the stocking of all products, as needed, during shift and at end of shift. - Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. - Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. - Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed. - Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed. Monitors disposal of garbage and cardboard to respective dumpster...
We're excited to invite you to our upcoming Job Fair at Waubonsee Community College's Downtown Aurora Campus on Saturday, 7/27 from 9am-4pm! You'll have the chance to network with managers, attend guest speaker sessions, and participate in same-day interviews & job offers! Plus, we'll have door prizes and Hollywood Casino Aurora swag for attendees! And, as a bonus, enjoy FREE parking at the Hollywood Casino Aurora guest parking garage! Enter the job fair through the W River St. entrance. We can't wait to see you there!" Click to Preregister: https://form.jotform.com/241693556135057?utm_source=offline&utm_campaign=hwar-career-fair-collateral&utm_medium=QRCode
Positions we have available that require NO EXPERIENCE! - SECURITY OFFICER- COUNT ROOM CLERK- CASINO - CASINO HOUSE KEEPING **- BEVERAGE SERVER- BARBACK- BUSSER **- TABLE GAMES DEALER SCHOOL AVAILABLE! Positions we have available that REQUIRE EXPERIENCE! - EXPERIENCED TABLE GAMES DEALER- COOKS **- HEAVY DUTY UTILITY CLEANER **- CASINO VAULT TELLER- MARKETING REPRESENTATIVE- POKER DEALER- SURVEILLANCE AGENT- TABLE GAMES ASSISTANT PIT MANAGER- CHEF DE CUSINE-STEAKHOUSE- PLAYER SERVICES ASSISTANT SHIFT MANAGER- HR GENERALIST- FACILITIES SHIFT MANAGER- ASSISTANT SLOT SHIFT MANAGER **Positions available for ages 18 & older
- Circulate casino floor meeting new guests and greeting familiar guests by name to develop player base; encourage return visits and create customer loyalty by establishing and developing relationships with gaming customers. - Develop player base by promoting mychoice Club to qualified gaming guests; invite guests to utilize the amenities of the club in order to develop customer loyalty. - Award customer complimentaries based on gaming action and program guidelines. - Coordinate guest visits including meals and show reservations, and assist guests with questions and special requests to ensure coordination of guest needs to provide for their maximum convenience and comfort. - Assist in the organization of special functions (parties, tournaments, etc.) and is responsible for preparing...
- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner. -- Develops relationships with players to grow customer base and increase company revenues by assuring customer retention and repeat business.- Attracts and manages customers through weekly telemarketing and in-person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, and beverages; assists with special requests.- Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the player rewards program.- Highly knowledgeable of Credit procedures, if applicable. Encourages the use of Credit and may extend lines of Credit when appropriate and...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.-...
