Job Listings

- Responsible for the smooth operation of the Hotel Services department and its team members on an assigned shift. - Responsible for Hotel Services Representatives and Bell Representatives on assigned shift.- Informs management of the status of operations on a daily basis.- Directly supervises the Call Center, Front Desk, Bellman, and RV Park areas. - Assists Assistant Hotel Services Supervisors in counseling, training, evaluating and daily operations of the call center & front desk area.- Performs Hotel Services, and other hotel related duties when necessary.- Keeps Hotel Services Supervisor informed of any problems.- Employees who work grave shift must perform Night Audit duties and complete and Flash Report in a correct and timely manner. - To maximize resort revenues...

- Cleans and services the guest rooms in a timely and organized manner according to hotel standards. Self-inspects and double-checks! - Notifies supervisor or Guest Reception Desk as appropriate when service is complete so that rooms may be sold and occupied. - Reports any rooms unable to be serviced within established time standards to supervisor. - Reports needs repairs, non-functioning or missing equipment or room items to supervisor or others as instructed by departmental standards. - Maintains linen carts and/or closets in a neat, clean and orderly manner in accordance with departmental standards. Maintains Par Levels of supplies in assigned area; reports needs to supervisor before critical shortages occur. - Maintains security of equipment, keys and supplies at all...

- Cleans lobbies, lounges, rest rooms, corridors, elevators, stairways, ramps, Prom areas, and patron parking lot. - Machine sweeps, mops, scrubs, waxes, and polishes floors. - Cleans rugs, carpets, upholstered furniture, and draperies. - Dusts furniture.  Washes walls, ceiling, and woodwork.  - Washes window glass, door panels, and sills. - Cleans wall and ceiling fixtures. - Empties wastebaskets and empties and cleans ashtrays.- Transports trash and waste to disposal area. - Replenishes restroom supplies. - Responds to calls for Housekeeping problems (i.e., broken glass, spills, backups, etc.). - Employees may be required to perform duties outside of their normal job descriptions where, in the company’s judgment, it is necessary in the interest of efficiency,...

- Clean hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel.- Maintain and clean all equipment used throughout the course of a shift.- Maintain proper documentation of tasks completed during shift.- Assist the House Person with department projects and report safety hazards and maintenance deficiences as needed.- Physical Demands - This position will require you to be standing during the duration of your shift. In this role, you can expect to use your hands, crouch, kneel, and be physically active throughout your shift. Our hotel team must be able to lift and/or move up to 40 pounds.

- Sorts, counts, folds, marks, or carries linens and makes beds. - Replenishes supplies such as drinking glasses, linen, sundries, and other items.- Checks wraps and renders personal assistance to patrons.  - Moves furniture (hangs drapes) and rolls carpet. - Cleans rugs, carpets, upholstered furniture, and draperies. - Dusts furniture, washes walls, ceiling, and woodwork.  - Washes windows, door panels, and sills. - Empties wastebaskets and empties and cleans ashtrays. - Transports waste and trash to disposal area. - Replenishes batHRoom supplies. - Cleans lobby area, steps, and main public areas when necessary or upon request. - Responsible for obtaining necessary cleaning supplies for departments, fellow employees, and customers as requested. - Cleans employee...

- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Ensures that guest...

 - Assists the Executive Environmental Housekeeping Manager with the supervision of the all Housekeeping and all EVS cast members- Supervises the day-to-day cleaning- Ensures that guest rooms are maintained and in proper repair- Maintains adequate inventory of all supplies- Monitors all housekeeping related contracts- Monitors and maintains level of cleanliness in rooms, gaming and storage areas, rest rooms, and public areas- Ensures all employees follow policies and procedures- Expedites and oversees special requests from the Front Desk- Motivates employees to provide superior customer service to our guests- Meets the attendance guidelines of the job and adheres to departmental and company policies- Ensures that linen and supplies are tracked and accounted for...

MAJOR JOB DUTIES  Duties include, but are not limited to the following:- Check orders for daily event set up, service, and strike, also checks for set up requirements for the rest of the week.- Check Banquet storage area and cage daily to maintain organization and inventory levels. Does weekly inventory on all china, glassware and flatware.- Take weekly repairs and maintenance to engineering to maintain equipment in good and safe working order.- Clean and organize banquet kitchen. Clean and organize storage area. Check light bulbs and vacuum floors in ballrooms.- Transport heavy equipment throughout property moving equipment and tables needed to service banquet events.- Operate cleaning equipment, pallet jacks, and kitchen equipment.- Review and comprehend necessary banquet...

- Overnight shift (10pm-6am).- Uses daily checklist to direct and record activities- Inspects entries including: door mats, trash cans and cigarette urns to ensure cleanliness standards have been met. Cleans and reports any problems to supervisor.- Maintains cleanliness of Lobby, sweeping, vacuuming, mopping, dusting, picking up debris and trash, emptying trash cans. - Cleans assigned public hallways, policing for trash and/or debris; vacuums and dusts hallway furniture and fixtures and washes corridor windows on schedule. Reports problems and safety issues to supervisor.- Greets guests in hotel public areas as they are encountered, always smiling and conveying positive hospitality standards.- Cleans Public restrooms and maintains room supplies.- Uses floor machine to scrub...

- Transports cleaning equipment up and down ramps - Vacuums and shampoos carpet - Mops, scrubs, rinses and polishes hard floors - Responsible for counting and distribution of clean linen to both Room Attendant carts as well as linen closets - Picks up used linen from Room Attendant’s carts, drops linen down chute to carts that are then taken to soiled linen room where it is picked by laundry company - Moves, rearranges and cleans furniture - Washes mirrors and windows - Maintains housekeeping linen room on each floor, stocks with linen and supplies ensuring adequate level of supplies - Washes and cleans wall light fixtures, louvers, ceilings, shelves and outside walls - Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums - Recognizes and uses...

- The House Person is to provide an effective and efficient working environment for the Hotel’s Guest Room Attendants ensuring the hotel guest rooms are clean and that the rooms are ready in a timely manner for the next Guest that will be checking in. - Adhere to standards and operating procedures as outlined in the Cactus Petes housekeeping manual. - Must maintain all your GRA (Guest Room Attendant) carts throughout the day with clean sheets, water, rags, and any other material a Guest Room Attendant will be expected to have available to complete a room. - All closets must be well organized, clean, neat and tightly, boxes broken down and taken out every day NO EXCEPTIONS. - Report any safety issues to the Housekeeping Supervisor or Housekeeping Management.- Follow the...

- Daytime shift (9am-5pm).- Uses daily checklist to direct and record activities- Inspects entries including: door mats, trash cans and cigarette urns to ensure cleanliness standards have been met. Cleans and reports any problems to supervisor.- Maintains cleanliness of Lobby, sweeping, vacuuming, mopping, dusting, picking up debris and trash, emptying trash cans. - Cleans assigned public hallways, policing for trash and/or debris; vacuums and dusts hallway furniture and fixtures and washes corridor windows on schedule. Reports problems and safety issues to supervisor.- Greets guests in hotel public areas as they are encountered, always smiling and conveying positive hospitality standards.- Cleans Public restrooms and maintains room supplies.- Uses floor machine to scrub...

- Assembles banquet room with proper linen and glassware as directed by supervisor.- Supplies and replenishes banquet/meeting rooms with clean glassware and fresh water.- Breaks down all banquet/meeting rooms upon conclusion of event. -  Returns all equipment to its proper storage area.- Vacuums each room at conclusion of event. - Maintains established cleaning schedule of banquet space. - Prepares tableware for washing. - Collects all soiled pots and washes/restacks cleaned pots on shelves. - Responsible for removal of garbage and refuse. - Responsible for maintaining general cleanliness and appearance of banquet/meeting rooms. - Cleans and sanitizes all cooking equipment. - Adheres to regulatory, departmental, and company policies. - Maintains strict...

- Assist housekeeping attendants with heavy items such as mattresses and linens - Deliver linens and other supplies to housekeeping attendants - Maintain cleanliness and organization of floor closets and vending areas - Respond to guests' requests such as delivery of housekeeping supplies in a timely and efficient manner - Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas as assigned - Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping - May collect newspaper and other items for recycling - Report, turn in, and/or log all lost and found items according to established procedures - Comply with all health and safety standards - Attend regular meetings as...

- Provides assistance in all areas of HR, including employment, communication, team member events and record retention.- Maintains general office, front counter, lobby area and TDR kiosks ensuring that they are neat/clean, orderly and well stocked.- Handles Team Member questions/requests and escalate issues as appropriate to ensure prompt resolution.- Performs administrative duties, including maintaining employee records, data input and research; preparing reports; ordering office supplies, team member/vendor badges, gaming licensing and renewals, etc.- Assists in coordinating and facilitating interviews and New Hire Orientation.- Assists in developing and maintaining property communication, to include employee self service portal, back-of-house hallways; maintaining updated...

- Partners with HR Business Partners to meet the needs of departments within the business unit.- Supports the internal and external recruitment efforts for the property by coordinating all efforts with the Talent Acquisition team.- Conducts effective, thorough and objective investigations in cases of grievances, harassment employee concerns or EEOC issues.- Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions, terminations and performance reviews).- Works closely with property management and employees to improve work relationships, build morale, increase productivity and retention.- Conducts exit interview, record feedback/dialog, and report patterns to management.- Assists in the handling of...

The following and other duties may be assigned as necessary: - Provides assistance in all areas of HR, including employment, communication, team member events and record retention. - Maintains general office, front counter, lobby area and TDR kiosks ensuring that they are neat/clean, orderly and well stocked. - Handles Team Member questions/requests and escalate issues as appropriate to ensure prompt resolution. - Performs administrative duties, including maintaining employee records, data input and research; preparing reports; ordering office supplies, team member/vendor badges, gaming licensing and renewals, etc. - Assists in coordinating and facilitating Talent Audition and New Hire Orientation. - Assists in developing and maintaining property communication, to include employee self...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Performs Generalist duties of employee selection, placement, training, development, compensation, benefits, employee & labor relations, health and safety.- Perform other duties as assigned- Manage and resolve employee relations issues.- Conducts effective, thorough and objective investigations in employee/labor relations cases, harassment, or EEOC issues.- Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.- Consults with management regarding interpretation and administration of...

ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary: - Partners with HR Business Partners to meet the needs of departments within the business unit. - Supports the internal and external recruitment efforts for the property - Managing Open Job Requisitions for Non-exempt roles - Pre-screen potential candidates and build talent pool for all positions - Developing sourcing strategies for open roles - Assists in conducting effective, thorough and objective investigations in cases of grievances, harassment employee concerns or EEOC issues. - Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions). - Works closely with property management and...