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- Inspects guest rooms for cleanliness and quality, ensuring property standards are met or exceeded.- Ensures guest rooms, linens, service landings, guest landings, vending area, stairwells, elevator, maid carts, distribution carts, and equipment are set up in a standardized manner as required by current SOP’s.- Reports room or hall deficiencies, problems related to structure, equipment, and plumbing to Engineering; prepares maintenance and work orders; follows up on completion with Engineering. - Communicates with other departments as needed in order to accomplish tasks. - Verifies inventory and purchase order arrivals and proper floor inventory deliveries.- Assists management with action plans, coaching sessions, or additional training as needed.
SUMMARYOversee the daily administrative duties of the Hotel Housekeeping areas, including but not limited to: opening and assigning of work assignments and master keys to Housekeepers and Housemen, maintain lost & found, closely communicate with all other areas of the Hotel and Casino as required, provide Housekeepers with Room Status updates, maintain the organization, cleanliness, and appearance of the Housekeeping area, collect and secure master keys at end of shifts, reconcile room status updates, coordinate turndown, and ensure guest requests are delivered. ESSENTIAL DUTIES AND RESPONSIBILITIES- Ensure adequate staffing for the day’s workload and the next day’s workload, using forecast and productivity guidelines, making any adjustments necessary to cover for call-offs or...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and...
ESSENTIAL DUTIES AND RESPONSIBILITIES: The following and other duties may be assigned as necessary: - Maintains a positive attitude to ensure a good relationship with team members and other departments.- Ensures that guest rooms are well maintained and in proper repair.- Maintains cleanliness of rooms, hallways, linen closets, equipment through daily inspections.- Solve guest complaints in a timely / efficient manner.- Assist in developing and maintaining of Housekeeping department operation procedures to ensure effective execution of work.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.- Responsible for ensuring the compliance with all regulatory compliance...
- Responsible for supervising housekeeping functions on assigned shift to ensure the cleaning and upkeep of hotel rooms, meeting rooms, public spaces, hallways, work and storage areas according to established standards, as well as to achieve effective and efficient supervision of team members and financial resources. - Must maintain the strictest confidence of any and all confidential information disclosed by any Cactus Petes entity. - Coach, monitor, and develop team members for improved performance. - Issuing timely performance evaluations on subordinates and offering guidelines and resources to achieve goals. - Track team member’s attendance in accordance with approved attendance-tracking system. - Responsible for personnel needs (training, evaluating) of the housekeeping...
- Supplies and replenishes hotel rooms with clean linen and essentials. Breaks down all used bedding . - Returns all equipment to its proper storage area. - Vacuums, sweeps, dusts corridors to maintain them.- Responsible for removal of garbage and refuse. Makes sure carts for the GRA are filled with supplies and linens. - - Adheres to regulatory, departmental, and company policies. - Maintains strict confidentiality in all company matters.
- Assist housekeeping attendants with heavy items such as mattresses and linens - Deliver linens and other supplies to housekeeping attendants - Maintain cleanliness and organization of floor closets and vending areas - Respond to guests' requests such as delivery of housekeeping supplies in a timely and efficient manner - Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas as assigned - Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping - May collect newspaper and other items for recycling - Report, turn in, and/or log all lost and found items according to established procedures - Comply with all health and safety standards - Attend regular meetings as...
- The House Person is to provide an effective and efficient working environment for the Hotel’s Guest Room Attendants ensuring the hotel guest rooms are clean and that the rooms are ready in a timely manner for the next Guest that will be checking in. - Adhere to standards and operating procedures as outlined in the Cactus Petes housekeeping manual. - Must maintain all your GRA (Guest Room Attendant) carts throughout the day with clean sheets, water, rags, and any other material a Guest Room Attendant will be expected to have available to complete a room. - All closets must be well organized, clean, neat and tightly, boxes broken down and taken out every day NO EXCEPTIONS. - Report any safety issues to the Housekeeping Supervisor or Housekeeping Management.- Follow the...
- Assembles banquet room with proper linen and glassware as directed by supervisor.- Supplies and replenishes banquet/meeting rooms with clean glassware and fresh water.- Breaks down all banquet/meeting rooms upon conclusion of event. - Returns all equipment to its proper storage area.- Vacuums each room at conclusion of event. - Maintains established cleaning schedule of banquet space. - Prepares tableware for washing. - Collects all soiled pots and washes/restacks cleaned pots on shelves. - Responsible for removal of garbage and refuse. - Responsible for maintaining general cleanliness and appearance of banquet/meeting rooms. - Cleans and sanitizes all cooking equipment. - Adheres to regulatory, departmental, and company policies. - Maintains strict...
- Responsible for assisting in directing the operations and staff of the HR department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction - Develops and maintains productive, informative, and respectful relationships that support achievement of business-focused results with assigned departments. - Serves as business partner to various client groups. Understands the organizational structure for each department; develops and maintains knowledge of the business unit needs; provides HR support to team members at all levels of the organization. Assists in ensuring that property HR SLA’s...
- Partners with HR Business Partners to meet the needs of departments within the business unit. - Supports the internal and external recruitment efforts for the property by coordinating all efforts with the Talent Acquisition team. - Conducts effective, thorough, and objective investigations in cases of grievances, harassment, employee concerns, or EEOC issues. - Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions, terminations, and performance reviews). - Works closely with property management and employees to improve work relationships, build morale, and increase productivity and retention. - Conducts exit interviews, records feedback/dialog, and reports patterns to management. - Assists...
- Partners with HR Business Partners to meet the needs of departments within the business unit. - Supports the internal and external recruitment efforts for the property by coordinating all efforts with the Talent Acquisition team. - Conducts effective, thorough, and objective investigations in cases of grievances, harassment, employee concerns, or EEOC issues. - Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions, terminations, and performance reviews). - Works closely with property management and employees to improve work relationships, build morale, and increase productivity and retention. - Conducts exit interviews, records feedback/dialog, and reports patterns to management. - Assists...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
The human resources coordinator provides quality guest service to internal and external guests upon entering the administration building. They are responsible for maintaining and updating confidential data within Human Resources. ESSENTIAL RESPONSIBILITIES - Maintain front desk reception area including opening and closing the office- Responsible for the data entry in the HRIS system- Operate a multi-line phone- Maintain databases including records of counsel and terminations- Assist walk-in applicants and review applications for completeness- Retrieve drug test results for new hires- Assist in completion of new hire paperwork, and ensure paperwork and disclosures are complete- Create and distribute the orientation list to training coordinator- Collect and complete...
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Partners with HR Business Partners to meet the needs of departments within the business unit. - Supports the internal and external recruitment efforts for the property - Managing Open Job Requisitions for Non-exempt roles - Pre-screen potential candidates and build talent pool for all positions - Developing sourcing strategies for open roles - Assists in conducting effective, thorough and objective investigations in cases of grievances, harassment employee concerns or EEOC issues. - Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions). - Works closely with property management and...
- Partners with HR Business Partners to meet the needs of departments within the business unit.- Supports the internal and external recruitment efforts for the property by coordinating all efforts with the Talent Acquisition team.- Conducts effective, thorough and objective investigations in cases of grievances, harassment employee concerns or EEOC issues.- Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions, terminations and performance reviews).- Works closely with property management and employees to improve work relationships, build morale, increase productivity and retention.- Conducts exit interview, record feedback/dialog, and report patterns to management.- Assists in the handling of...
- Partners with HR Business Partners to meet the needs of departments within the business unit.- Supports the internal and external recruitment efforts for the property by coordinating all efforts with the Talent Acquisition team.- Conducts effective, thorough, and objective investigations in cases of grievances, harassment, employee concerns, or EEOC issues.- Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions, terminations, and performance reviews).- Works closely with property management and employees to improve work relationships, build morale, and increase productivity and retention.- Conducts exit interviews, records feedback/dialog, and reports patterns to management.- Assists in the...
- Maintains engineering for HVAC, ductwork, piping, plumbing, boilers, and fire protection. - Reviews assigned work orders and determines work priorities. - installs machines, tools, and equipment to ensure continuous operations. - inspects kitchen machines and equipment for conformance with operational standards; repairs refrigerator equipment as needed. - inspects, repairs, and adjusts HVACequipment. - Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation. - Makes minor electrical repairs, including but not limited to repair and replacement of outlets, light fixtures, and equipment; fixes all property electronic equipment (except for slot machines and computers) by repairing minor...
The following and other duties may be assigned as necessary for this hybrid role at Hollywood Casino Lawrenceburg: - Conducts risk assessments tocontribute and providesinputfor the development of the annual audit plan.Identifies risks and determines scopes and needof future audits while using discretion according to best course of action for business needpurposes. - Prepares and follows audit programs to conduct audits. Contributes to making changes to audit program as needed according to business needs. - Performs detail testing of source documentsto ensure compliance with requirements of Internal Control Manuals, Regulatory Rules/Acts and departmental policies and procedures. - Performs observations of departmental procedures to ensure compliance and operational...
- Creates a framework for property user profile interfaces related to Company systems and networks. - Analyzes functional specifications for hardware, software, and computer system to determine property and business needs. Partners with property leadership to implement products, systems, and specifications from analysis outcomes. - Performs the installation, repair and preventative maintenance of personal computer equipment and related systems. - Performs root cause analysis, develops checklists for typical problems, and creates procedures and internal control changes for problem prevention. - Creates standard operating procedures and user guides and contributes to technical procedural documents before publication. - Demonstrate creativity in analyzing issues, determining...