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- Registers guests into the hotel in a friendly, courteous and helpful manner and completes Guest Courtesy Calls 10-15 minutes following every guest check in. - Checks guests out of the hotel; processes customer payments according to established policies and procedures. - Prepares for group check in and out and VIP arrivals; becomes informed of events/ functions in the hotel during the shift. Also coordinates with Housekeeping and Maintenance on arriving VIP’s, special requests etc. - Arranges for guest requests to be met prior to guest arrivals (i.e. rollaway beds, ground floor, cribs, etc) and follows up on all guest requests personally to ensure hotel staff completed them to the guests’ satisfaction. - Thoroughly knowledgeable in Marketing Program and delivers attentive...
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Guest Safety Services Department.- Maintains a security booth and completes records using shift activity log.- Safeguard the assets of Hollywood Casino, their guest, and team members, and provide a safe environment for guest and team members.- Performs chip and credit transactions, money and marker transfers, verifies amounts by signature, in accordance with company and state guidelines.- Responds to all emergencies.- Works with casino management. Must maintain a valid driver's license in your state of residence and maintain a clean driving record. Must have drivers license on their person at all time- Exhibits a friendly, helpful and courteous manner when dealing...
- This position is responsible for providing superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Assure quality support to other departments so that they may serve guests more effectively - Promote the property promotions and events- Maintain public order and enforcing safety rules- Protecting property and assets- Investigate disturbances in the racing areas
- Consistently providing excellent guest service, using sound judgment, exceptional interpersonal skills, and the ability to multi-task in hotel Operations, including, but not limited to Hotel Front Desk, Retail Gift Shop, RV Park, and Reservations - Develops and maintains positive, interactive relationships with guests, building loyalty and increased frequency with ViP guests by providing excellent guest service - Extends warm, professional greetings to guests and assigns rooms in a manner that consistently demonstrates Red Carpet Customer Service skills - issues room keys and provides clear escort instructions to Bell Staff - Keeps records of room availability and guests' accounts - Reviews and determines guest comp value based upon gaming performance - Makes an confirms reservations -...
MAJOR JOB DUTIES: Duties include, but are not limited to the following:- Provide hair care for guests using normally accepted techniques, abiding by all Nevada State Cosmetology rules/regulations.- Properly maintains the salon, its equipment and supplies as well as monitoring the surrounding area to ensure that the facility is used properly and attends to safety and cleanliness of the area. These duties include and are not limited to:- - Maintaining an adequate supply of towels and capes.- Maintaining the cleanliness of retail shelves and products.- Keeping professional use products organized and hazard free.- Monitor inventory levels and notify manager when ordering is necessary.- Greet guests promptly before their service and assist them to the checkout desk with a...
- Mixes chemicals and operates carpet shampooer and buffer.- Moves furniture and cleans assigned area.- Maintains and cleans machines after use.- Maintains general cleaning of the entire casino, excluding kitchen, and bar areas. Transports all trash.- Reports any problems to EVS Supervisor.- Adheres to all company, department policies, procedures and safety standards.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members. - Any and all duties as assigned by your Supervisor or a member of management.
- Mixes chemicals and operates carpet shampooer and buffer.- Moves furniture and cleans assigned area.- Maintains and cleans machines after use.- Maintains general cleaning of the entire casino (excluding kitchen) and bar areas. - Transports all trash.- Reports any problems to EVS Supervisor.- Adheres to all company, department policies, procedures and safety standards.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members. - Performs any and all duties as assigned by EVS Supervisor or Facilities Director.
- Mixes chemicals and operates carpet shampooer and buffer.- Moves furniture and cleans assigned area.- Maintains and cleans machines after use.- Maintains general cleaning of the entire casino (excluding kitchen) and bar areas. - Transports all trash.- Reports any problems to EVS Supervisor.- Adheres to all company, department policies, procedures and safety standards.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members. - Performs any and all duties as assigned by EVS Supervisor or Facilities Director.
Position open until filled Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team...
Your daily responsibilities include: - Maintains work areas (kitchens, cooking preparation, etc.), equipment (cook stoves, grills, stove hoods, deep fryers, etc.), and utensils in a clean and sanitary manner and in accordance with OSHA and ServSafe standards. - Removes garbage and trash, and places refuse in designated pick up area. - Operates mechanical devices designed to assist such as scrubbers and dishwasher. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen areas and food storage areas by steam cleaning mats and other walking surfaces, washing walls, ceilings, and woodwork. - Stocks serving stations with utensils - Maintains safe working conditions and practices in the...
Food & Beverage - Open Interviews every Thursday!Times: 1pm-3:30pm and 4:30pm-7pm We will be holding interviews for the following positions:- Food Servers - Starting at $8.45 per hour plus tips.- Bartenders - Starting at $8.45 an hour plus tips.- Host/Cashiers - Starting at $14.00 an hour plus tips.- Line Cooks - Starting at $16.50 an hour PLUS $1,500 Sign On Bonus for Full Time.- Dishwashers/Kitchen Stewards - Starting at $14.50 PLUS $1,500 Sign On Bonus fo Full Time.- Banquet Servers - Starting at $8.45 an hour plus tips.- Banquet Houseperson -Starting at $14.00 an hour plus tips. - Salaried leadership positions also available with competitive compensation packages.- Many other positons available. We will be hiring for the following location- 210...
The Account Manager maintains and expands relationships with strategically important customers, creates and executes marketing campaigns, and adds new locations through sales and poaching. Assigned to all or part of a regional route of VGT locations, the Sales and Marketing Account Manager is responsible for maintaining an ongoing relationship with the location owners, acquire renewal agreements from the locations and prevent closures if possible. The Sales and Marketing Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company. ESSENTIAL RESPONSIBILITIES - Establishes productive, professional relationships with...
- Responsible for developing and establishing relationships with all gaming customers to encourage return visits and create customer loyalty- Actively manages and/or lends support to the property event calendar; compiles a calendar of all events into one document and reviews document for conflicts, such as scheduling high-end events at the same time at different properties. - Provides superior customer service, positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all business conditions. - Makes a minimum number of outbound calls on a weekly, monthly, and quarterly basis; minimum number of calls established by management and communicated regularly. - Builds and maintains relationships with targeted guests through...
- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner. -- Develops relationships with players to grow customer base and increase company revenues by assuring customer retention and repeat business.- Attracts and manages customers through weekly telemarketing and in-person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, and beverages; assists with special requests.- Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the player rewards program.- Highly knowledgeable of Credit procedures, if applicable. Encourages the use of Credit and may extend lines of Credit when appropriate and...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.-...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.-...
- Greets guests in a friendly, courteous manner monitors room atmosphere.- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. - Coordinates and controls the flow of the restaurant. - Resolves service issues according to established guidelines. - Ensures dining...
- Provide especially timely & knowledgeable service; Always find solutions to guests’ problems. Use the guest’s name when appropriate. - Greet and seat guests at tables according to guest preference and table availability. - Provide guests with menus and inform guests of restaurant specials and feature items. - Coordinate with food servers, bus persons and other restaurant personnel in providing guest service. - Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main Credit cage. - Keep cash register and host area stocked with necessary equipment, forms and supplies. - Ensure dining and serving areas are set up and maintained according to standard.
Position open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for...