Job Listings

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Ability to perform assigned function within the kitchen such as broiler, sauté, pantry, prep and production when needed.- Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met.- Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and...

- Prepares, expedites, monitors, replenishes, and/or transports meats, vegetables, soups, sauces and other food items as indicated by production sheets.- Reports to Sous Chef at start of shift to receive instructions as daily specials or menu changes.- Arranges mise en place according posted instructions and menu requirements.- Communicates station needs, waste and discrepancies with immediate supervisor.- As directed by supervisor, prepares and presents menu items according to recipe specification and presentation photos.- Assists in other areas of kitchen as directed by Sous Chef.- Interacts with guests and coworkers in a professional, courteous manner.- Maintains a clean and sanitary work area at all times.- Performs other duties as assigned by supervisor.

- Prepares, expedites, monitors, replenishes, and/or transports meats, vegetables, soups, sauces and other food items as indicated by production sheets.- Reports to Sous Chef at start of shift to receive instructions as daily specials or menu changes.- Arranges mise en place according posted instructions and menu requirements.- Communicates station needs, waste and discrepancies with immediate supervisor.- As directed by supervisor, prepares and presents menu items according to recipe specification and presentation photos.- Assists in other areas of kitchen as directed by Sous Chef.- Interacts with guests and coworkers in a professional, courteous manner.- Maintains a clean and sanitary work area at all times.- Performs other duties as assigned by supervisor.

- Manages and monitors inventory levels and balance the kiosks for a specific shift - Receives checks and complete deposits manually or electronically to outside banking institution - Executes requirements for verification and transfer of drops from the soft count room - Receives and processes unclaimed jackpots in accordance with ICS, State and Federal requirements - Runs reports and verification information for patron credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations.- Receives and accounts for all inventory items - Reviews inventory items received for accuracy and completeness - Communicates status of fluctuating cash levels to appropriate management - Functions as the marker banker.  Maintains original and redemption copies...

Maintains all cosmetic items in guest rooms and public areas. Maintains a neat, clean, and organized work area in the Facilities Engineering Shop. Prepares daily work forms. Routinely inspects all lighting throughout the property, identifying potential problems, and resolving same. Responds to maintenance requests and house calls. Maintains pool facilities as assigned. Ensures a maximum level of service and satisfaction is achieved and maintained. Maintains a working knowledge and understanding of all rules, regulations and controls of the company. Job Description: - Maintains, repairs and installation of wall covering, flooring, painting, woodwork and drywall - Conduct projects such as office build outs, room renovation, Etc. - Upkeep of property decorations and cosmetics -...

SUMMARYThe Manager of Planning & Analysis is a strategic partner to property and corporate leadership, providing insight and recommendations into our businesses and the markets in which they operate.  This role assists with being a trusted advisor, using data to drive new ideas, improvements, and recognize opportunities.   ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary Hollywood Casino at Penn National Race Course, Hollywood Casino at Morgantown, Hollywood Casino at York, The Meadows Casino and Racetrack, Hollywood Casino at Charles Town, and Hollywood Casino Perryville. This is in addition to the channels in the states in which we operate online:- Responsible for supervising and managing staff in the Planning & Analysis Assists...

Hollywood Casino at Kansas Speedway is currently looking for a Revenue Audit Manager to join our team. ESSENTIAL DUTIES AND RESPONSIBILITIES- Serve as a leader for employees while fostering teamwork, employee morale, motivation and open communication.- Direct and manage the activities of all Revenue Audit employees, assigning work as needed and ensuring accurate, timely reporting of revenue figures.- Maintain adequate staffing levels.- Monitor compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable laws.- Develop and implement procedural policies for audits, make corrections or revisions as needed and cooperate with internal and external auditors as needed.- Complete...

1. Reports to the Riverboat Superintendent any violations of USCG regulations, Louisiana Gaming Commission regulations or unsafe conditions as it pertains to riverboat gaming. 2. Participates in training with the deck crew on emergency procedures, safety, seamanship and other training. 3. Ensures that safety equipment is provided and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials. 4. Performs various tasks involved in the maintenance and upkeep of vessel and equipment; this heavy duty and detailed cleaning. 5. Cleans heavy duty Marble, Chandelier, Pit Detail, Floor Vacuuming and scrubbing, and VIP Lounge 6. Executes tasks as assigned

- Reports to management any violations of USCG regulations, Louisiana Gaming Commission regulations, or unsafe conditions as it pertains to riverboat gaming. - Participates in training with the deck crew on emergency procedures, safety, seamanship, and other programs. - Ensures that safety equipment is provided, and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials. - Performs various tasks involved in the maintenance and upkeep of vessel and equipment. This includes heavy duty and detailed cleaning of the casino floor. - Sweeps and vacuums carpeted areas; extracts or shampoos carpets on a scheduled basis. - Cleans all brass and marble. - Assists regular shift team members in maintaining restrooms and casino floor. - Operates extractor...

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Responsible for providing guidance and daily supervision to promotions staff/function in the Marketing department.  - Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Develops, coordinates, and executes all retail promotions, direct mail promotions, and special events to target retail and database customers while supporting compliance to departmental budget.- Reviews and approves...

As a Marketing Ambassador you are responsible for assisting in the execution of promotional events, special events and tournaments as well as the meeting and greeting of new casino customers through new PENN Play card sign ups.  GENERAL ACCOUNTABILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)- Assists in the set-up, execution and breakdown of all on-site and off-site promotions and special events: to include but not limited to, tournaments, drawings, VIP parties, and festivals. - Works within a team to ensure that all items needed to carry out the promotion and/or special event are in the appropriate place in a timely manner.- Responsible for adhering to established policies and...

- Implement Marketing special events and promotions to ensure guest loyalty and return visits to the casino (this includes all aspects of the event or promotion including writing the submission, purchasing, run of show etc.) - Responsible for coordination of team member schedules, timekeeping and monitoring attendance - Trains, counsel, guide and instruct team members in proper performance of their duties. - Maintains and enforces departmental policies and procedures - Maintain awareness of events and promotions of competitors to ensure that Hollywood Casino at Greektown remains competitive in the marketplace - Supervision of team members, which includes work allocation, training, and problem resolution  - Evaluates performance and makes recommendations for personnel...

- Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events- Answers phone calls and proactively assist customers (internal and external) with their concerns- Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons- Accurately completes paperwork referring to lost or stolen patron articles- Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying- Assists guests by directing them to appropriate areas and contact department for guest needs- Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested- Responsible for educating...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.- Works directly with the Marketing Assistant Manager to ensure all direct mail, VIP events and promotional events are executed correctly and follow all regulatory requirements.- Successfully utilizes the systems provided to track and record all promotional items being distributed to guests. - Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying.- Assists guests by directing them to appropriate areas and contact department for guest needs.- Maintains up-to-date...

- Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events including working the events.- Answers calls and proactively assists customers (internal and external) with their concerns. Resolves guest opportunities, conflicts or complaints on behalf of the company in a fair and equitable manner. - Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying.- Assists guests by directing them to appropriate areas and contact department for guest needs while always exhibiting a friendly, helpful and courteous manner with our guests.- Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt...

1. Provides superior customer service, positively effects interactions with external and internal customers and employees and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. 2. Knowledge of and ability to operate both Microsoft Office Word and Excel. 3. Ability to perform basic mathematical functions. 4. Independently initiates, follows up on, and complete assignments as well as special projects. 5. Ability to perform effectively in a fast-paced environment. 6. Strong organizational skills. 7. Ability to effectively perform multiple tasks. 8. Ability to interface professionally with business contacts and customers. 9. Sound interpersonal judgment and decision-making...

- Provides superior guest service by demonstrating and up-selling with expert knowledge all levels of the Player’s card benefits, current promotions and/or events, the casino floor layout, and any Direct Mail offers. Guest interactions will include engaging, efficient, informative assistance.  - Promotes the Player’s Club program by recruiting, enrolling, and educating guests on how to use the players card whereby supporting the operation of the program. - Expediently handles guest concerns, inquiries, and requests.  - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Understands and adheres to all property and departmental standards, policies,...

- Responsible for the placement and upkeep of internal advertising displays.- Assists in writing rules and regulations for promotions and events. Submits to Manager and/or Mississippi Gaming Commission for approvals according to established guidelines. - Assists in execution of promotions and events on property or off-site. - Responsible for inputting offers within applicable systems for promotional drawings and giveaways according to established guidelines.- Assists with audio visual (AV) duties as needed. AV duties include but are not limited to the setup, operation, adjustments, service and repair of digital displays, televisions, sound and lighting equipment, video monitors, projectors, wire and cable, and related equipment for concerts, presentations, promotions, or any other...