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SHIFT WILL MOST LIKELY BE 2P-1030P WED-SUN. Mondays and Tuesdays off.  SUMMARYThis position will be responsible for preparation of food and beverage products for guests and team members. This is a non-supervisory position. ESSENTIAL DUTIES AND RESPONSIBILITIESAbility to perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed.Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met.Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining...

ESSENTIAL DUTIES AND RESPONSIBILITIES- Protect and preserve master bank assets including accounting for, verifying and documenting all incoming and outgoing cash, chips, tokens, coins, currency, vouchers, TITO tickets, coupons, checks, jackpot slips, bank deposits, cassettes and coin hoppers from self-redemption machines and other monetary units.  - Perform verification, reconciliation and balancing functions including drafting, completing, signing or otherwise preparing any necessary documentation specifically including, but not limited to the Vault Entry Log, Cashier Turn-In or Exchange Slips, Vault Count Sheet, Main Bank Summary, Vault Accountability, and Drop Summary Reports and reports required to reconcile self-redemption machines. - Understand and efficiently operate all...

- Manage and monitor inventory levels and balance the kiosks for a specific shift. - Receive checks and complete deposits manually or electronically to outside banking institution. - Execute requirements for verification and transfer of drops from the soft count room. - Receive and process unclaimed jackpots in accordance with iCS, State, and Federal requirements. - Receive and account for all inventory items. - Review inventory items received for accuracy and completeness. - Communicate status of fluctuating cash levels to appropriate management. - May function as a Player Services Cage Cashier as necessary.  However, may not function as both a Main Bank Cashier and a Player Services Cage Cashier within a single gaming day.

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Handles large amounts of money and maintains accountability over assigned bank.- Monitors and coordinates activities of Cage personnel when a member of management is not present; assists in training new and existing employees. - Responsible for protecting and preserving the master bank assets including accounting for, documenting, and verifying the accuracy of all incoming and outgoing currency, coin, tokens, chips, cash, vouchers, TiTO tickets, coupons, checks, jackpot slips, bank deposits, and other monetary units. - Works with Credit customers to ensure they are provided with prompt, courteous, and friendly service; records casino Credit issuances and redemptions for the...

General Accountabilities:  - Handles large amounts of money and maintains accountability over assigned bank and casino bankroll. - Responsible for protecting and preserving the master bank assets including accounting, documenting, and verifying the accuracy of all incoming and outgoing currency, coin, tokens, chips, cash, vouchers, TiTO tickets, coupons, checks, jackpot slips, bank deposits, and other monetary units. - Responsible for the smooth and efficient operation of the Chip Bank, Marker Bank, NRT, and Main Banks up to and including working front windows and Fill windows due to volume or scheduling needs. - Works with credit customers to ensure they are provided with prompt, courteous, and friendly service, records casino credit issuances, and redemptions for the day. -...

- Responsible for the smooth and efficient operation of the Chip Bank, Marker Bank, NRT, and Main Banks up to and including working front windows and Fill windows due to volume or scheduling needs. - Ensures compliance with iGC regulations, internal Control Procedures, and company and departmental SOPs at all times. - Responsible for maintaining adequate levels of coin/currency in assigned area at all times; fills all currency cassettes. - Assures that all windows are adequately stocked with necessary supplies.  - Ensures adherence to all key control procedures. - Verifies that coin shipments and currency deposits are prepared accurately and timely.  - Ensures that contents of the banks are organized so they can be readily counted at shift changes. - Prepares and...

- Handles large amounts of money and maintains accountability over assigned bank.- Responsible for protecting and preserving the master bank assets including accounting for, documenting, and verifying the accuracy of all incoming and outgoing currency, coin, tokens, chips, cash, vouchers, TiTO tickets, coupons, checks, jackpot slips, bank deposits, and other monetary units.- Performs verification, reconciliation, and balancing functions including drafting, completing, signing, or otherwise preparing any necessary documentation. - Verifies Count Room drops as a blind count including verification of each strap or brick, clip, and tokens counted.- Maintains communication with all departments, team members, and guests to ensure positive experiences.

 - Support the Facilities Engineering team in leading the maintenance and repair of all guest rooms, public spaces, back-of-house and exterior facilities at Multi-Property Casinos.   Maintains all cosmetic items in guest rooms and public areas. Maintains a neat, clean, and organized work area in the Facilities Engineering Shop. Prepares daily work forms. Routinely inspects all lighting throughout the property, identifying potential problems, and resolving same. Responds to maintenance requests and house calls. Maintains pool facilities as assigned. Ensures a maximum level of service and satisfaction is achieved and maintained. Maintains a working knowledge and understanding of all rules, regulations, and controls of the company.  -  - Maintains, repairs and installation of wall...

- Performs scheduled and nonscheduled repair, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property- Performs scheduled and nonscheduled repair, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property- Performs preventative maintenance in conjunction with all building maintenance and/or cleanliness related items- Submits requests for expenditures associated with repairs, upkeep, and improvement to the Director of Facilities- Directly or indirectly supports all exterior grounds activities, including snow removal, grass cutting, landscaping, the parking garage and other exterior area needs- Supports all...

- Perform general maintenance within the facility which includes HVAC, Plumbing, electrical and preventive maintenance.- Repairs and installs electrical systems and apparatus, including repairing heaters, light switches, outlets, wire panels, transformers, light fixtures, etc. - Repairs and installs plumbing, including repairing toilets, sewage discharge lines, sinks, dishwashers, ruptured lines, etc. installs new water lines, toilets, and sinks; unclogs toilets and drains; heat tapes plumbing lines. - Performs general preventive maintenance, including changing filters, lubricating mechanical parts, cleaning ice machines, changing light bulbs, etc. - Performs general carpentry work, including framing walls, hanging drywall, building shelves, laying carpet, etc. - Maintains...

SUMMARYGreet and seat guests and ensure quality service level is provided to guests.  Respond to guest requests for dining amenities. ESSENTIAL DUTIES AND RESPONSIBILITIES- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members- Maintain a professional appearance at all times, clean and well groomed as per standard- Comply with all policies and procedures of the company and department.- Maintain the highest standards of professionalism when interacting with...

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events- Safeguard casino assets at all times. - Manage supervisory staff to ensure consistent operations of all shifts. - Train supervisors to ensure they have the necessary skills needed to effectively supervise their shifts in the absence of the Casino Controller. - Responsible for all schedules for both Hard Count and Soft Count to ensure efficient operation dictated by daily business levels and necessary duties pertaining to each shift. - Maintain adequate parts inventory and supplies for daily functions of both areas. - Schedule routine cleaning and...

As a Marketing Ambassador you are responsible for assisting in the execution of promotional events, special events and tournaments as well as the meeting and greeting of new casino customers through new mychoice Club card sign ups.  GENERAL ACCOUNTABILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)- Assists in the set-up, execution and breakdown of all on-site and off-site promotions and special events: to include but not limited to, tournaments, drawings, VIP parties, and festivals. - Works within a team to ensure that all items needed to carry out the promotion and/or special event are in the appropriate place in a timely manner.- Responsible for adhering to established policies...

- Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Maintains and updates the customer database within the casino management system (CMS).- Executes offers for campaigns and pushes them to customer database for distribution.- Assists with managing marketing reinvestment strategy for CRM campaign programs.- Assists with managing database marketing requests and fulfillment of track able offer campaigns related, but not limited to, advertising, events, promotions, entertainment and sponsorships through all direct response marketing mediums.- Responsible for verifying offers and ensures accuracy for market...

- Greets guests actively engaged in gaming and assists team members in player identification. - Enthusiastically supports, actively promotes, and demonstrates superior guest service inaccordance with department and company standards and programs. - Plan and execute all promotions, giveaways, drawings, and VIP events in coordination with Marketing Manager and support departments. - Exhibits a friendly, helpful, and courteous manner when dealing with guests of fellow teammembers. - Provides guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.  - Attempts to sign up non-members and communicate current promotions and benefits to existing members. - Advocates for the adoption and usage of the PENN Play app and Credit Card by...

- Responsible for supervising and managing staff in the following areas of the Marketing Department:  Advertising, Promotions, and Special Events/Entertainment.  Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service...

- Responsible for directing the overall operations and staff of the omnichannel loyalty and player development department. - Develops, implements and manages operational goals and monitors achievements of performance and revenue goals as it relates to the mychoice loyalty program and all associated channels: Casino, Social Gaming, iGaming and Barstool Sports.- Assist with developing and executing the omnichannel loyalty marketing strategic plans to optimize acquisition, retention, revenue growth, penetration rates and market share.- Partners with the acquisition and corporate marketing teams to identify events and promotions to cross promote property, Barstool and iGaming VIP guests.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing...

- Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events- Answers phone calls and proactively assists customers (internal and external) with their concerns- Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons- Accurately completes paperwork referring to lost or stolen patron articles- Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying- Assists guests by directing them to appropriate areas and contact department for guest needs- Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested- Responsible for educating...

- Provides superior guest service by demonstrating and up-selling with expert knowledge all levels of the Player’s card benefits, current promotions and/or events, the casino floor layout, and any Direct Mail offers. Guest interactions will include engaging, efficient, informative assistance.  - Expediently handles guest concerns, inquiries, and requests.  - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Understands and adheres to all property and departmental standards, policies, and procedures.- Must be knowledgeable in all Marketing Services areas.- Maintains detailed awareness regarding current and upcoming property events, promotions,...

 The following and other duties may be assigned as necessary:- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Duties may include various areas of Marketing based on promotions and calendar need.Promotions: - Assist in executing promotions on property, including setup, tear-down and organization. - Monitor and update promotional calendar each month following the strategy of the promotions department.  Utilizes internal and external media to communicate current and upcoming promotional efforts for the guests, team...