ESSENTIAL DUTIES AND RESPONSIBILITIES - Ensures proper spelling and eligible writing of trainers and horses name on all workout cards. - Communicates via radio signal the proper horses & trainer name to the clockers. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
- Responsible for ensuring the safety and protection of the guests, team members, and their vehicles in our garage and our team member lot. - Provide security and protection for garage and our team member lot - Handle unruly guests and criminals in combative situations (Garage / Team Member Lot) - Write required reports regarding all incidents that occur - Communicate via two-way radio and telephone - Direct foot and vehicular traffic - Assist paramedics as needed - Operate mobile unit, patrol property and assist guests with vehicle problems - Respond to alarms and communicate with Detroit Police - Other job related duties as assigned
Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Assists with the overall upkeep and maintenance of the Golf Course (i.e. seeding, irrigating, mowing, fertilizing and landscape planning).- Maintains accurate records on computerized irrigation practices, chemical treatments and all equipment maintenance.- Informs Golf Course/Grounds Superintendent of any problems that may arise.- Coordinates with manager for any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for oversight of tournament coordination and execution. This includes but not limited to staffing levels, pairings parties, pairings, tee sheets, score cards, and score boards.- Oversees cost control methods and procedures by monitoring pars and inventory. Makes improvements as necessary. - Coordinates with the Guest Services Department to ensure that the highest level of guest service with professionalism is provided at all times.- Responds to guest needs and serves as the point of contact for guest complaints in absence of Manager. Issues complimentaries to guests as needed for service recovery. - Conducts administrative duties as needed.- Conducting pre-shift meetings to relay pertinent information on assigned shift.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.- Networks with industry leaders and customers through marketing the casino resort, as well as the golf course to stay ahead of standards and trends.
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Creates chemical and irrigation application plans. - instructs and/or trains golf course maintenance workers regarding preventative maintenance and the proper cleaning and safe operation of chemical application equipment. - Maintains appearance and health of turf; while, maintaining irrigation system. - instructs golf maintenance attendants in routine maintenance of turf and irrigation system. - Applies pesticides and fertilizers to turf and ornamental plantings. - Advises the Golf Maintenance Manager of needed chemical applications and irrigation preventative maintenance. - Maintains and repairs chemical application equipment and other golf maintenance equipment and structures. - Operates chemical application equipment and other light equipment in hauling materials and removing debris. - Occasionally supervises a small labor force for special projects. - This position operates in a working environment that is subject to hazards associated with use of pesticides and general landscape care products, basic hand and power tools, and chemical application equipment. - This position generally works outside and is subject to all weather conditions. - Proper clothing is provided.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required. - Resolves service issues according to established guidelines.- Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner. - Maintains Board of Health standards of sanitation, personal hygiene and cleanliness, as well as beverage service techniques and safety, all with regard to the safe handling of food and beverage products for guests’ consumption. - Displays knowledge of all emergency procedures. - Provides positive communication and uses Red Carpet Service skills with every patron and co-worker. - Performs any reasonable, temporarily assigned job duties outside the position’s job description where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Maintains grounds of outside property as assigned, including parking lot, landscape areas, garage, sidewalks, curbs, gutters, etc.- Empties trash cans outside the facility in parking garage and parking lots, including Valet areas. - Picks up trash in both the landscaping and grass areas. - Cleans and maintains stairwells of parking garage.- Operates street sweeper to keep surrounding streets and turnarounds clean. - Removes snow from sidewalks, parking lots, stairs, ramp ways, exits, barge facilities, and restaurant facilities.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff.- Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
- Responsible for fostering a fun environment - Maintain lawn and grass areas using machinery, fertilizers and chemicals. Including mowing, trimming, weeding, and pruning.- Perform tasks to ensure the attractive and safe physical appearance of the facility such as raking, mulching, debris removal, snow removal, leaf blowing, power washing and gum removal.- Responsible for daily upkeep of the property buildings and grounds which includes cleaning and the removing of trash.- Perform preventive maintenance on all equipment, lubricating parts, shafts, bearings, gears and other machinery, equipment or structural parts.- Maintain facility shops, working areas, tool and equipment storage in a clean and orderly manner.- Operate and efficiently use heavy equipment and machinery such as but not limited to power lifts, power washers, sweepers, snow removal devices, drill, saw, cutting torch, and welding equipment to repair or fabricate parts, fixtures and tools.- Install, maintain and operate irrigation and drainage systems as needed.- Supports all interior roles, such as plumbing, heating/ cooling, painting, repairing mechanical apparatuses. - Perform basic carpentry work including but not limited to woodwork and building, hanging or installing cabinets, selecting and preparing timber, board or other building products or materials, installing, repairing, maintaining or removing latches, handles and hinges.- Assist in emergency functions and procedures.- Other reasonable duties as assigned by management.
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed. - Maintains strict confidentiality in all company matters.
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before July 31, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through July 31, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before July 31, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers, as directed.- Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within their control, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed.
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures.- Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed.- Maintains strict confidentiality in all company matters.
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures.- Greets all guests throughout shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed.- Maintains strict confidentiality in all company matters.
General Accountabilities: - Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. - Maintains and cleans all equipment used throughout the course of a shift, as directed. - Maintains proper documentation of all duties accomplished during a working shift, as directed. - Reports all safety hazards or maintenance deficiencies for proper handling. - Abides by all security measures. - Greet all guests throughout the shift with the proper salutation and pleasant expression. - Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. - Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed. - Maintains strict confidentiality in all company matters.
Maintain high standards of cleanliness in accordance with the policies and procedures set forth by the company. Assist customers as necessary to ensure their satisfaction.- Supplies rooms with all amenities and linens- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel as directed by Executive Housekeeper, Housekeeping Lead, Supervisor, Manager or Director- Cleans all windows and mirrors, dusts, and sanitizes bathrooms in guest rooms- Vacuums and cleans carpeted areas and behind furniture- Assures that every room is clean and everything in room is in proper working order- Cleans and maintains his/her workstation, including stocking workstation with sheets, pillowcases, towels and all amenities- Ensures all linens and towels are without defect- Completes daily housekeeping reports, if necessary- Works as a team with other employees- Responsible for providing exceptional Red Carpet Customer Service to all guests- Properly reports and turns in all lost and found items- Greets all guests throughout shift with the proper salutation and pleasant expression- Reports all safety hazards or maintenance deficiencies for proper handling- Maintains and cleans all equipment used throughout the course of a shift- And any other duties as assigned by management
$1000 SIGN ON BONUS!!! MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Clean on a rotation schedule hotel guest rooms which include but not limited to making of beds by changing bed linens and pillowcases, dusting of furniture, restocking of all needed items, cleaning of bathroom including but not limited to toilet, walls/windows doors, mirrors, shower/tub, floors. Vacuuming of rooms. - Able to release rooms as guest ready. - Able to push, pull, lift 10 lbs. frequently, and up to 20 lbs. occasionally. - Able to bend and stretch 95% of the working day. - Able to stand for extended periods of time. - Able to read MSDS, CHIP labels. - Able to use proper personal protection equipment when needed. - Able to communicate with hotel guests and team members both verbally and written. - Able to understand directions given by management. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements inherent in this job.
$1000 SIGN ON BONUS MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Clean on a rotation schedule hotel guest rooms which include but not limited to making of beds by changing bed linens and pillowcases, dusting of furniture, restocking of all needed items, cleaning of bathroom including but not limited to toilet, walls/windows doors, mirrors, shower/tub, floors. Vacuuming of rooms. - Able to release rooms as guest ready. - Able to push, pull, lift 10 lbs. frequently, and up to 20 lbs. occasionally. - Able to bend and stretch 95% of the working day. - Able to stand for extended periods of time. - Able to read MSDS, CHIP labels. - Able to use proper personal protection equipment when needed. - Able to communicate with hotel guests and team members both verbally and written. - Able to understand directions given by management. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements inherent in this job.
- Under close supervision, optimizes the function of the Housekeeping office by providing all facets of clerical support. - Works collaboratively with management and team members to ensure that hotel Housekeeping services are delivered in accordance with Cactus Pete’s standards. - Types memos, letters, reports and materials as assigned by Supervisor. - Maintains departmental files. - Designates Guest Room Attendant work assignments. - Receives incoming calls from guest rooms and dispatches maintenance personnel as required. - Responsible for computer data entry of all work orders and inspections. - Maintains lost and found dispatch logs. - Physically performs key checks and lost key searches. - Maintains an orderly office work area. - Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off. - Organizes supply closet items. - Maintains message boards in pre-shift area.
- inspects guest rooms for cleanliness and quality, ensuring property standards are met or exceeded. - Reports rooms ready for occupancy. - Ensures guest rooms, linens, service landings, guest landings, vending area, stairwells, elevator, maid carts, distribution carts, and equipment are set up in a standardized manner as required by current SOP’s. - Conducts daily shift pre-shifts, uniform inspection, and directs actions of all floor personnel. - Reports room or hall deficiencies, problems related to structure, equipment, and plumbing to Engineering; prepares maintenance and work orders; follows up on completion with Engineering. - Ensures training for safe and proper usage of cleaning solutions and equipment. - Updates and maintains correct hotel room status in computer system and on boards. - Prints and maintains permanent records of the following: room occupancy, status and statistics phone logs, maintenance logs, attendance logs, lost and found logs, item request logs, GRA assignments, RQ assignments, house-person assignments, Corporate/ViP guests, group arrivals, and work orders. - Communicates with other departments as needed in order to accomplish tasks. - Verifies inventory and purchase order arrivals and proper floor inventory deliveries. - Assists management with action plans, coaching sessions, or additional training as needed. - Assists with cleaning rooms, delivering room calls, and dispatch when needed. - Maintains strict confidentiality in all company matters.
- Inspect guest rooms for cleanliness and quality, ensuring property standards are met and report rooms ready for occupancy.- Assist with cleaning rooms, delivering room calls, and dispatch as needed.- Conduct daily shift pre-shifts, uniform inspection, and directs actions of all floor personnel and communicate with other departments as needed.- At least one year of Hotel Housekeeping or related experience is required.- Physical Demands - This position will require you to be standing during the duration of your shift. In this role, you can expect to use your hands, crouch, kneel, and be physically active throughout your shift. Our hotel team must be able to lift and/or move up to 40 pounds.
- This position is responsible for providing superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Assure quality support to other departments so that they may serve guests more effectively- Promote the property promotions and events- Maintain public order and enforcing safety rules- Protecting property and assets- Investigate disturbances in the hotel, casino, or racing areas- Create fun and excitement with the customer
