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SHIFT IS 7:45AM - 3PM. OFF MONDAY/TUESDAY. - ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service.- Retrieve, prepare, display, sell, and serve products to customers including but not limited to alcoholic and non-alcoholic beverages.- Pour, mix, or prepare ingredients such as liquor, soda, water, or fruit juice to prepare beverages as ordered including drawing from taps or pouring from bottles.- Ensure that garnish items are adequately prepared and stocked including proper preparation of such items as lemons, limes, olives, celery, and cherries.- Prepare and serve food to bar guests.- Follow...
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray) - Prepares and pours drink orders...
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Promotes events and programs.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Provides fast, friendly, professional beverage service to guests and beverage servers; e.g., 2 minute or less production cycle for 15 drink tray.- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required- Slices and pits fruit as required.- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.- Operates a cash register/POS System, rings proper amount into the...
- Responsible for maintaining and upkeep of knowledge regarding the Smart ETG Pit games, property, loyalty reward program, and anything related to the property. - Serves as a Smart ETG Ambassador for the property by creating an entertaining and positive guest experience within policies and procedures. - Ensures work area is always clean. - Responsible for accurately collecting and recording Smart ETG game information. - Responds to guest needs according to service, policy, and procedure expectations. Escalates potential issues and/or concerns to Manager as needed. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in...
- Responsible for maintaining and upkeep of knowledge regarding the Smart ETG Pit games, property, loyalty reward program, and anything related to the property. - Serves as a Smart ETG Ambassador for the property by creating an entertaining and positive guest experience within policies and procedures. - Ensures work area is always clean. - Responsible for accurately collecting and recording Smart ETG game information. - Responds to guest needs according to service, policy, and procedure expectations. Escalates potential issues and/or concerns to Manager as needed. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in...
- Responsible for supervising staff and the overall daily management of the Beverage department.- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Assists in establishing product menu and records product inventories.- Assists in maintaining Beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation, and service.- Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems.- Assists with providing support for special events when necessary.- Assists in monitoring...
- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions - Promotes casino events and programs - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Provides fast, friendly, professional service to casino guests, beverage servers and bartenders - Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors - Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitors guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Prepare and pour drink with proper measured portions and ingredients according to recipe and in accordance with standard operating procedures. - Slice fruit, as...
- Collaborate with the Executive Steward, and Lead Stewards in all forms of cleaning in kitchens and F&B areas. - The team member is responsible for bringing all F&B areas above normal health and sanitations codes. - Ensure that sanitation in all food outlets meets and/or exceeds Health Department and OSHA guidelines. - Deep cleaning of inside/outside of ovens, inside/outside of hoods, inside/outside of grills, inside/outside of stoves, inside/outside deep fryers, inside/outside hot boxes, inside/outside salamanders, steam tables, chafers, table and counter tops, inside/outside walk-in refrigerators and freezers, speed racks (Crescors), trash cans & trash dumpsters, glass, brass, ceilings, walls, floors, drains, fans. - Deep cleaning steward needs knowledge of taking apart and...
- Responsible for supervising and managing staff in the Beverage department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Establishes product menu and records product inventories. - Creates and maintains Beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation, and service. - Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems. - Provides Beverage support for special events when necessary.- Monitors inventory of all Beverage...
- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner.
- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains...
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and...
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and...
- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Handles money according to procedure- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitors guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Prepare and pour drinks with proper measured portions and ingredients according to recipe and in accordance with standard operating procedures. - Slice fruit as...
SUMMARYServe cocktails to customers and clean tables to ensure a pleasant atmosphere. Increase the revenue of the company by providing excellent service to customers. ESSENTIAL DUTIES AND RESPONSIBILITIES - Take orders and serve drinks to customers. Include icing glasses, finishing set-ups, and garnishing.- Clean and maintain station, trade out ashtrays, remove trash, wipe tables, remove empty glasses, push in chairs, etc.- Do public relations for the company, sell the casino and landing (i.e., know their respective products and up sell), and answer guest questions.- Operate cash register, take money and make change, make deposit at the end of shift.- Perform side work, make coffee and tea, stock and clean waitress station, cappucino machines, etc.- Meet department...
- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks.- Keeps informed of continually changing promotional beverages, events, and services.- Maintains integrity of all financial controls and responsibilities.- Interacts with guests and co-workers in a helpful, positive, professional, and friendly manner.- Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Responsible for additional side work as assigned. - Maintains strict confidentiality in all company matters.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Resolve service problems according to guidelines.- Appear in publicity photos.- Promote casino events and programs.- Provide fast, friendly, professional beverage service to casino guests; carries full trays on every round.- Monitor guest consumption of alcohol and intervene as needed according to guidelines- Take drink orders, communicates with bartenders, assist in the preparation of drinks and present drinks to guests. - Handle money according to procedure; operate cash register, take money, make change, and make deposits at the end of shift.- Maintains clean and stocked workstation.- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.-...
- Paid dealer school is designed to teach and train aspiring table games dealers in entry level courses such as blackjack and carnival games.- Maintains a positive attitude at all times while adhering to all company and departmental policies and procedures and state regulations as relates to this position.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with their fellow peers in training, respective course instructors and supervisors, and all departmental and company leaders for River City Casino & Hotel.- Follows game procedures and trainings when dealing Blackjack, Carnival Games, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Enthusiastically supports, actively promotes and demonstrates...