Job Listings

 - To perform maintenance duties within the specified trade skill in all casino/hotel facilities. - The Maintenance Tech II will specialize in one of the following areas: Vehicle Mechanic, Painter, Kitchen Mechanic, Locksmith, Carpenter, Carpet Layer, Tile Setting, Plumbing, Electrician, HVAC, Pipefitter, or Welder. - Service and maintain fixtures of heating, water, and drainage systems according to specifications and plumbing codes. - Repair and maintain plumbing by replacing washers in leaky faucets, mending burst pipes, and opening clogged drains. - Responsible for dry-wallrepair, and preparing surfaces for painting. - Job Tasks must be finished in a timely manner according to department standards. - Follow preventative maintenance schedules on equipment and rooms in assigned areas and...

 - To perform maintenance duties within the specified trade skill in all casino/hotel facilities. The Maintenance Tech III will specialize in one of the following areas: Vehicle Mechanic, Painter, Kitchen Mechanic, Locksmith, Carpenter, Carpet Layer, Tile Setting, Plumbing, Electrician, HVAC, Pipefitter, or Welder. - Service and maintain fixtures of heating, water, and drainage systems according to specifications and plumbing codes. - Repair and maintain plumbing by replacing washers in leaky faucets, mending burst pipes, and opening clogged drains. - Responsible for dry-wallrepair, and preparing surfaces for painting. - Job tasks must be finished in a timely manner according to department standards. - Follow preventative maintenance schedules on equipment and rooms in assigned areas and...

Responsible for following instructions from the Engineering Team, in addition to performing maintenance duties for casino operations.  Safely operate any related equipment in accordance with the established maintenance/preventive programs.- Willingness to learn specific details of the casino equipment and work with facilities, maintenance and leadership to complete work both safely and efficiently.- Respond to and handle guest requests in a courteous, efficient and safe manner.- Ability to take directions from Team Leaders or Senior Team Members when given.- Follow all regulatory and safety standards and report any unsafe conditions to the Lead Engineer, Engineer or Leadership.- Read construction layouts and blueprints and systematically planning all work processes. - Document...

- Perform general maintenance within the facility which includes HVAC, Plumbing, electrical and preventive maintenance.- Repairs and installs electrical systems and apparatus, including repairing heaters, light switches, outlets, wire panels, transformers, light fixtures, etc. - Repairs and installs plumbing, including repairing toilets, sewage discharge lines, sinks, dishwashers, ruptured lines, etc. installs new water lines, toilets, and sinks; unclogs toilets and drains; heat tapes plumbing lines. - Performs general preventive maintenance, including changing filters, lubricating mechanical parts, cleaning ice machines, changing light bulbs, etc. - Performs general carpentry work, including framing walls, hanging drywall, building shelves, laying carpet, etc. - Maintains...

SUMMARYGreet and seat guests and ensure quality service level is provided to guests.  Respond to guest requests for dining amenities. ESSENTIAL DUTIES AND RESPONSIBILITIES- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members- Maintain a professional appearance at all times, clean and well groomed as per standard- Comply with all policies and procedures of the company and department.- Maintain the highest standards of professionalism when interacting with...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- The Cage Manager will report to the Director of Player Services and will serve as the departmental leader in the absence of the Director, when necessary. - Responsible for supervising staff and the overall daily management of the Player Services department, across all shifts.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.  - Provides continuity between shifts through constant review of cage procedures, as well as continuous communication with Shift Managers. - The cage manager will be required to work a variety of shifts, as needed. - Attending property leadership meetings and communicating information to...

- Reports to management any violations of USCG regulations, Louisiana Gaming Commission regulations, or unsafe conditions as it pertains to riverboat gaming. - Participates in training with the deck crew on emergency procedures, safety, seamanship, and other programs. - Ensures that safety equipment is provided, and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials. - Performs various tasks involved in the maintenance and upkeep of vessel and equipment. This includes heavy duty and detailed cleaning of the casino floor. - Sweeps and vacuums carpeted areas; extracts or shampoos carpets on a scheduled basis. - Cleans all brass and marble. - Assists regular shift team members in maintaining restrooms and casino floor. - Operates extractor...

As a Marketing Ambassador you are responsible for assisting in the execution of promotional events, special events and tournaments as well as the meeting and greeting of new casino customers through new PENN Play card sign ups.  GENERAL ACCOUNTABILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)- Assists in the set-up, execution and breakdown of all on-site and off-site promotions and special events: to include but not limited to, tournaments, drawings, VIP parties, and festivals. - Works within a team to ensure that all items needed to carry out the promotion and/or special event are in the appropriate place in a timely manner.- Responsible for adhering to established policies and...

The marketing coordinator assists and supports the Marketing Department with promotions and events at client locations by performing various duties to support customers’ visits and/or events.  ESSENTIAL RESPONSIBILITIES  - Notifies winners via e-mail and phone and coordinates prize awards- Assist with planning and preparation of promotions and advertising materials- Documents patron participation including names, phone numbers and e-mail addresses- Assists with the set up and display of advertising items- Assists as needed at special events- Works closely with Director of Marketing, Director of Operations and VP of Marketing to support Account Managers and Sales personnel with their marketing and promotional needs in the field- Light clerical work to include but not...

- Responsible for supervising and managing staff in the following areas of the Marketing Department:  advertising, promotions, special events/entertainment, social media, etc).   Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in defined area.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.  - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.- Works directly with the Marketing Assistant Manager to ensure all direct mail, VIP events and promotional events are executed correctly and follow all regulatory requirements.- Successfully utilizes the systems provided to track and record all promotional items being distributed to guests. - Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying.- Assists guests by directing them to appropriate areas and contact department for guest needs.- Maintains up-to-date...

- Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events- Answers phone calls and proactively assists customers (internal and external) with their concerns- Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons- Accurately completes paperwork referring to lost or stolen patron articles- Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying- Assists guests by directing them to appropriate areas and contact department for guest needs- Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested- Responsible for educating...

- Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events- Answers phone calls and proactively assists customers (internal and external) with their concerns- Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons- Accurately completes paperwork referring to lost or stolen patron articles- Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying- Assists guests by directing them to appropriate areas and contact department for guest needs- Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested- Responsible for educating...

ESSENTIAL DUTIES AND RESPONSIBILITIES- Produce materials that communicate current and upcoming promotional efforts for the customers, team members, and regulatory agencies.- Support the efforts and projects of the VP of Marketing and/or Marketing Manager as requested.- Manage and coordinate all marketing support services to include advertising, public relations, and internal departments.- Coordinates with shared services to open jobs to produce the creative for direct mail, promotions, special events, entertainment, and VIP events.- Help develop, coordinate and execute all retail promotions, direct mail promotions, and special events to target retail and database customers.- Plan and organize the regularly scheduled entertainment acts for all performances on property, ensuring...

- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Organizes and coordinates the marketing efforts for all communication efforts for the company in the Promotions sphere, with a consistent and appropriate voice. - Monitors Promotions/events, Marketing and Bus promotions for opportunities to engage in active and relevant conversations about the property. - Assists and supports the Marketing Department with the set-up execution and follow-up of casino promotions and events on select shifts by performing various duties to support...

- Assists and coordinates diverse marketing functions encompassing promotions and events, alongside the development of support materials including collateral, signage, and cross-promotional opportunities.- Supports the development, coordination, and execution of retail promotions, direct mail campaigns, and events targeting the retail audience.- Contributes to planning and executing VIP events, involving event preparation, effective communication with internal teams and external vendors, and successful implementation of promotional aspects. Adheres to appropriate attire, occasionally necessitating costumes based on event themes.- Collaborates to curate and execute unique experiences that exceed guest expectations.- Stays updated on industry trends, competitor activities, and...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.Promotions:- Organizes and executes the regularly scheduled entertainment acts for all performances on property. Monitors calendar for promotions at the property following the strategy of the promotions department. Manages oversight of media used to communicate current and upcoming promotional efforts for the guests, team members, and regulatory agencies.Special...

- Develop promotional documentation to include expense sheets, submissions, set-up requests/checklists, and post-event winners’ reports.- Implement overall strategies for guest promotions and events. - Maintain promotion files.- Create monthly Marketing Events Communication.- Assist with the execution of assigned parties, promotions, special events and tournaments.- Serve as promotion emcee to include on stage interactive promotions as well as making announcements via overhead paging system.- Assist in coordinating, developing and maintaining the monthly promotions calendar.- Support all company and department initiatives.- Maintain compliance with policies and procedures- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests...

- Develop promotional documentation to include expense sheets, submissions, set-up requests/checklists, and post-event winners’ reports.- Implement overall strategies for guest promotions and events. - Maintain promotion files.- Create monthly Marketing Events Communication.- Assist with the execution of assigned parties, promotions, special events and tournaments.- Serve as promotion emcee to include on stage interactive promotions as well as making announcements via overhead paging system.- Assist in coordinating, developing and maintaining the monthly promotions calendar.- Support all company and department initiatives.- Maintain compliance with policies and procedures- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests...

- Fostering a fun environment- Being a gracious host to all guests and co-workers- Promoting a positive influence in the community and participating in company-sponsored events- Maintain data integrity of guests within Penn National Database and ensure all updates are maintained- Create drop schedules for direct mail & digital campaigns for the team as well as vendors- Communicate direct mail and digital marketing campaigns to all affected departments- Merging and Purging of duplicated customer accounts- Respond to guest inquiries regarding all direct and digital marketing campaigns- Proofreading of all direct and digital marketing program materials- Coordinating with vendors to produce direct marketing campaigns- Producing email and mobile marketing campaigns using...