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ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the Pool, bar or in the casino area. - Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage. - Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage. - Reads kitchen prep tickets and identify food items in a prompt manner. - Gathers food items and properly bag or plate items and supply necessary utensils and condiments to Guests based off of quantity of items. - Delivers or...
SUMMARY:The Director of Regional Planning & Analysis is a strategic partner to property and corporate leadership, providing insight and recommendations into our businesses and the markets in which they operate. The Director of Regional P&A is a trusted advisor, using data to drive new ideas, improvements, and recognize opportunities for our three properties in Central Pennsylvania: Hollywood Casino at Penn National Race Course, Hollywood Casino Morgantown and Hollywood Casino York. ESSENTIAL DUTIES AND RESPONSIBILITIES- Responsible for directing the overall operations and staff of the Planning & Analysis department. Teaches and develops P&A talent across assigned properties. - Partners with regional, property, and corporate leadership to provide insight and recommendations...
SUMMARY Oversee all aspects of the electrical system operations for Hollywood Casino’s Central Pa locations, while supporting our York and Morgantown locations. Providing leadership and development to the rest of the electrical team. Planning and executing electrical project while ensuring all of our electrical needs are met, all the while providing great customer service to our guests and staff.Travel will be required. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Lead and manage Central Pa’s team of Electrical technicians: Provide technical guidance, training, mentorship, and performance oversight to ensure the team delivers high-quality work. - Work with management to plan and execute electrical projects - Plan and schedule...
SUMMARY Oversee all aspects of the electrical system operations for Hollywood Casino’s Central Pa locations, while supporting our York and Morgantown locations. Providing leadership and development to the rest of the electrical team. Planning and executing electrical project while ensuring all of our electrical needs are met, all the while providing great customer service to our guests and staff.Travel will be required. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Lead and manage Central Pa’s team of Electrical technicians: Provide technical guidance, training, mentorship, and performance oversight to ensure the team delivers high-quality work. - Work with management to plan and execute electrical projects - Plan and schedule...
SUMMARY Oversee all aspects of the electrical system operations for Hollywood Casino’s Central Pa locations, while supporting our York and Morgantown locations. Providing leadership and development to the rest of the electrical team. Planning and executing electrical project while ensuring all of our electrical needs are met, all the while providing great customer service to our guests and staff.Travel will be required. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Lead and manage Central Pa’s team of Electrical technicians: Provide technical guidance, training, mentorship, and performance oversight to ensure the team delivers high-quality work. - Work with management to plan and execute electrical projects - Plan and schedule...
SUMMARY Oversee all aspects of the HVAC system operations for Hollywood Casino’s Central Pa locations, also supporting our York and Morgantown locations. Travel will be required. ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned. - The position will lead and manage Central Pa’s team of HVAC technicians: Provide technical guidance, training, mentorship, and performance oversight to ensure the team delivers high-quality work.- The position will perform preventative maintenance on the Heating, Ventilation, and Air Conditioning system and perform repairs to system to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Plan and schedule the installation, commissioning, and testing of new HVAC equipment.- Develop...
SUMMARY Oversee all aspects of the HVAC system operations for Hollywood Casino’s Central Pa locations, also supporting our York and Morgantown locations. Travel will be required. ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned. - The position will lead and manage Central Pa’s team of HVAC technicians: Provide technical guidance, training, mentorship, and performance oversight to ensure the team delivers high-quality work.- The position will perform preventative maintenance on the Heating, Ventilation, and Air Conditioning system and perform repairs to system to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Plan and schedule the installation, commissioning, and testing of new HVAC equipment.- Develop...
SUMMARY Oversee all aspects of the HVAC system operations for Hollywood Casino’s Central Pa locations, also supporting our York and Morgantown locations. Travel will be required. ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned. - The position will lead and manage Central Pa’s team of HVAC technicians: Provide technical guidance, training, mentorship, and performance oversight to ensure the team delivers high-quality work.- The position will perform preventative maintenance on the Heating, Ventilation, and Air Conditioning system and perform repairs to system to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Plan and schedule the installation, commissioning, and testing of new HVAC equipment.- Develop...
SUMMARY:Sells and cashes winning pari-mutuel tickets for patrons at Zia Park Casino. ESSENTIAL DUTIES & RESPONSIBILITIES:- Promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you may come in contact with (eye contact, hi- greeting, goodbye as a departure).- Sells pari-mutuel tickets to patrons at the mutuels’ counter- Cashes pari-mutuel tickets for patrons.- Works with the security personnel to apprehend persons attempting to cash fraudulent tickets and underage bettors.- Keeps daily balance sheet of amount and number of transactions- Responsible for minor repairs and corrections of Tote machines.- Follows Title 31 regulations and IRS regulations.- Directs patrons to supervisory personnel to resolve questions of...
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Operates assigned bank or window according to department and regulatory guidelines - Completes all required shift paperwork according to internal control standards - Counts down bank or window at end of each shift and reconciles to the draw amount - Provides professional, courteous and sincere service to all guests- Efficiently and accurately processes all pari-mutuel wagers - Efficiently and accurately pays out winners - Can explain the wagering rules and procedures to guests in a pleasant and friendly manner - Presents oneself as a credit to...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
MAJOR JOB DUTIES Duties include, but are not limited to the following: - Provide nail services and care for guests using normally accepted techniques, abiding by all Nevada State Cosmetology rules/regulations.- Properly maintains the salon, its equipment and supplies as well as monitoring the surrounding area to ensure that the facility is used properly and attends to safety and cleanliness of the area. These duties include and are not limited to:- Maintaining an adequate supply of towels and supplies.- Maintaining the cleanliness of retail shelves and products.- Keeping professional use products organized and hazard free.- Monitor inventory levels and notify manager when ordering is necessary.- Greet guests promptly before their service and assists them to the...
Responsibilities: - Develops strong relationships with existing and potential business which will include strategies for gaining potential business.- Solicits and negotiates business for the hotel. - Creates, prioritizes, and implements strategic sales plans within his/her assigned territory and market segment.- Maintains and strengths relationships with existing customers and developing new business relationships with prospective groups.- Conducts professional property site tours and presentations.- Assists the Director of Sales or VP of Sales with special projects.- Follows up and communication with leads and outstanding proposals.
- Complete daily audits and associated checklists for the following audits including but not limited to: F&B outlets, gift shop, valet, banquet rooms, complimentary transactions, soft count, cage, table games, Title 31, W-2G, and slots. - Maintain slot accounting system. - Track and report variances related to the areas in which the audit was performed.- Track numerically controlled forms as directed.- Complete Audit Finding Reports on all deviations from procedures and/or IC’s found in daily audits.- Maintain credit card terminal reports and statements- Report and maintain daily revenues from all outlets- Complete Complimentary Allocation- Process advance payments for Banquet events- Maintain Micros reports- Maintain all inventory accounts- Prepare and submit...
- Complete daily audits and associated checklists for the following audits including but not limited to: F&B outlets, gift shop, valet, banquet rooms, complimentary transactions, soft count, cage, table games, Title 31, W-2G, and slots. - Maintain slot accounting system. - Track and report variances related to the areas in which the audit was performed.- Track numerically controlled forms as directed.- Complete Audit Finding Reports on all deviations from procedures and/or IC’s found in daily audits.- Maintain credit card terminal reports and statements- Report and maintain daily revenues from all outlets- Complete Complimentary Allocation- Process advance payments for Banquet events- Maintain Micros reports- Maintain all inventory accounts- Prepare and submit...
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Resolves service issues according to established guidelines. - Assists bus persons, as necessary, in bussing, cleaning, and setting tables. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths,...
ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary: - Promotes safety for personnel, guests and horses at the Zia Park Racetrack by performing the following duties: - Must enforce the Racing Commission Rules of Racing while on the racetrack, writing reports of all violations that take place while on duty. - Arrives on sound trained horse at the appointed time to lead procession of horses in post-position order to starting gate. - Leads or trails the post parade of each live race, keeping horses in line for the parade and releasing them for "warm up" before the race. - if requested, arrives on suitable pony ready for work at the appointed time for opening the track for training during training hours. - Rides after runaway horse to aid rider to...
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Provide excellent customer service to all guests, customers, and employees- Greet customers as they enter the casino as needed- Be current on all Marketing promotions. - Assist with Marketing & Promotions as needed.- Ensures all guest inquiries, problems, and requests for service related to general property information are promptly handled and rectified in an upbeat, positive, professional, timely manner and in accordance with departmental standards and in compliance with the regulatory and internal control framework- Responsible for prompt, efficient and courteous service to casino guests in accordance with Hollywood Casino Perryville policies, procedures and standards while utilizing ACSC as needed to provide this service-...
- Respond to the needs of guests, and accurately handle guests’ monetary transactions; has the resiliency to deal with difficult customers. - Cash and exchange currency, checks, money orders, cashier checks, coins, tokens or gaming chips for customers and employees. - Handle large amounts of money, accounting for total funds received throughout the day and at the end of each day; maintains accountability over a cashier drawer.- Perform other duties as assigned by leadership.
- Distributes monies to gaming guests via check cashing and conversion of coins and gaming checks into currency.- Ensures accountability of all transactions through verification and documentation of exchanges.- Responsible for maintaining all funds entrusted to him/her on a shift basis and providing prompt, friendly, and courteous service to all guests.- Promotes positive interaction with guests and employees at all times by providing a fun-filled, entertaining environment through flawless delivery and execution of services.- Responsible for the makeup and verification of bankrolls by supplying currency, coin, and gaming checks for all money-handling departments.- Responsible for the operation of assigned customer window, employee window (JPH), Poker Room window, and/or Chip...