- Responsible for safe and efficient production of food products, including quality and quantity control, par levels, food storage, product rotation, cutting, slicing, sauté, frying, mixing, grilling, etc. - Assists in creation of specials/menu items, plating guides and procedures, line checks, inventory, inventory control, and takes a leadership role in the kitchen operation. - Assists with set up and operation of multiple outlets in Hollywood Casino; coaches Cook Level 2 and 3 for cross utilization of labor and upward mobility opportunities. - Produces stocks, soups, and sauces as part of preparation of daily food (meal period) service. - Follows SOPs and production list to meet required par levels and specifications for assigned station or duties at Hollywood Casino. - Maintains Board of Health sanitation standards, kitchen and personal hygiene and cleanliness, as well as food service techniques and safety, all with regard to the safe handling of food products for guests’ consumption. - Displays knowledge of all emergency procedures. - Communicates on a consistent basis with supervising chef, keeping them abreast of all department activities, and ensures that kitchen and equipment are in good working order and that the work area is clean and hazard-free. - Notifies supervising chef immediately if kitchen and equipment are not in good, safe working order. - Works efficiently with co-workers in any kitchen environment. - Provides positive communication and uses Red Carpet Service skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
- Responsible for safe and efficient production of food products, including quality and quantity control, par levels, food storage, product rotation, cutting, slicing, sauté, frying, mixing, grilling, etc.- Assists in creation of specials/menu items, plating guides and procedures, line checks, inventory, inventory control, and takes a leadership role in the kitchen operation.- Assists with set up and operation of multiple outlets in Hollywood Casino; coaches Cook Level 2 and 3 for cross utilization of labor and upward mobility opportunities. - Produces stocks, soups, and sauces as part of preparation of daily food (meal period) service. - Follows SOPs and production list to meet required par levels and specifications for assigned station or duties at Hollywood Casino. - Maintains Board of Health sanitation standards, kitchen and personal hygiene and cleanliness, as well as food service techniques and safety, all with regard to the safe handling of food products for guests’ consumption. - Displays knowledge of all emergency procedures. - Communicates on a consistent basis with supervising chef, keeping them abreast of all department activities, and ensures that kitchen and equipment are in good working order and that the work area is clean and hazard-free. Notifies supervising chef immediately if kitchen and equipment are not in good, safe working order. - Works efficiently with co-workers in any kitchen environment. - Provides positive communication and uses Red Carpet Service skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
- Back stock supplies and secure supplies when they arrive. - Support and assist the attendants in the completion of daily tasks within the department. Responsible for managing work assignments provided by the Assistant Shift Manager. Provide direction to ensure the completion of daily/weekly/monthly tasks. - Attendant is responsible for assisting in body fluid clean-up property wide.- Get necessary cleaning supplies for departments, fellow employees, and guests as requested.- Immediately respond to calls for housekeeping problems; broken glass, spills, toilet backups, etc.- Perform miscellaneous cleaning tasks as needed; clean vents, high dust, wipe walls, etc.- Positively respond to all guest concerns and issues to promote a return visit.- Provide positive communication and use Marquee Service with every patron and team member.- Effectively respond to Manager’s or Assistant Shift Manager’s requests in all areas of guest interaction and - customer concerns.- Perform job duties in a safe manner; report any potential safety hazards to management staff.- Respond to and handle any calls or problems concerning housekeeping issues.- Tour the property to check for cleanliness and ensure carpets are properly shampooed, vacuumed, - and tile floors stripped and waxed and communicate to the Supervisor any discrepancies. - Provide verbal and or written communication to the Assistant Shift Manager and/or Manager on any EVS problems encountered during the day. - Ensure that necessary cleaning supplies are available and stored immediately.- Assist other EVS personnel with cleaning tasks as needed and assist the Assistant Shift Manager with retraining as needed.- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity or guest service.- Adhere to all Corporate and local policies, procedures, gaming laws and regulations.- Other duties, as assigned.
- Assists with daily crew changes and daily distribution of assignments and projects.- Lead operation workers on all assigned task. Ensure workers are following directions as dictated by Management.- Assist in training all new hires to ensure department, emergency, and property guidelines are adhered to.- Ensure emergency stations are fulfilled as outlined in the Station Bill.- Act as Lead and first responder for fire and man-over-board emergencies as outlined in the Station Bill. - Perform general carpentry work, including framing walls, hanging drywall, building shelves etc. - Perform general painting work, including doors, frames, and walls.- Perform general casino repairs, including carpet replacement & repair, tile replacement & repair, wallpaper replacement & repair, upholstery replacement &repair.- Perform other miscellaneous tasks, including furniture repair, small equipment repair, cutting etc.- Perform minor roof repair and patching as needed.- Participate and follow all ABS (American Bureau of Shipping) guidelines, drills and inspections.- Perform fire watch inspections, fire drills - donning of SCBAS and firefighting turn-out gear.- Perform “Man-over-board” drills – Launching of rescue boat and following all safety guidelines.- Remove all trash & dunnage from Casino & Annex.- Clean and maintain Casino employee bathrooms. - General cleaning of Back-of-house areas as needed. - Moving and relocating of furniture and marketing promotional items.- Operating man-lifts, articulating-lifts, boom-lifts, fork-lifts and pallet-jacks.- Maintain and inspect all safety equipment including eye-wash stations, fire extinguishers, fire hoses, SCBA packs, turnout gear, rescue boat & davit. repairing and cleaning units, changing filters, lubricate parts and assisting mechanics / maintenance with preventive maintenance.- Assist with snow removal from sidewalks, parking lots, stairs, ramp ways, exits, hotel, pavilion and other facilities. Ensure all emergency paths are always kept unobstructed.- Repair and maintain physical structure of Casino / Annex and all joining fixtures.- Set up and operate machine tools such as lathes, grinders & saws.- Provide positive communication and use of ACES Training skills with every patron and co-worker.- Perform duties in a safe manner; report any potential safety hazards to management staff.- Assist other departments and employees as needed. Assist with Casino preventative maintenance task.- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for providing guidance and daily supervision to staff in the Hotel Housekeeping department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Assists Housekeeping Supervisor supervise daily cleaning of occupied rooms and preparation of rooms for new check-ins. - Adheres to scheduling and coordinates with Housekeeping Supervisorany scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures that guest rooms are well maintained and in proper repair by completing room checks. - Assists with inventory items, such as linen and supplies, and ensure they are tracked and accounted for daily. - Assists with special requests from the Front Desk. - Inspects all vacant rooms to ensure efficient top conditions and housekeeping specifications are met. - Reports all maintenance problems and assures protection of all hotel property for possible damage. - Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Protects and preserves the assets of the company. - Maintains strict confidentiality in all departmental and company matters. - Performs other duties as may be assigned by department and/or company management. - Follow all cleaning, sanitation, and PPE position specific guidelines.
- Oversees the operations of the Club Hollywood, including supervision of Marketing Services Representative staff in the absence of a Marketing Services Supervisor, ensuring accuracy and integrity of database information and maintaining the highest level of guest service for casino players. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Understands and adheres to all property and departmental standards, policies, and procedures. - Consistently performs duties in compliance with all departmental service standards, department-specific policies and procedures, and policies set forth within the property Employee Guidance Manual. - Assists Marketing Services Supervisors and Marketing department with daily operations. - Ensures compliance with and has a strong understanding of the internal Control Systems (iCS) and the Minimum internal Control Standards (MiCS), as relevant to the Marketing department. - Exhibits role model behavior for all Marketing Services Representatives. - Oversees and ensures effective, efficient operation of the Club Hollywood program. - Performs opening and closing duties. - Assists with staff direction, monitors breaks, and ensures departmental policies and procedures are being adhered to. - Provides guidance on player tracking system and departmental policies to Marketing Services Representatives. - Responsible for establishing new accounts for players, maintenance of database files, redemption of Direct Mail offers, and authorizing necessary overrides. - Responsible for offering and issuing casino complimentaries. - issues promotional amenities while maintaining accurate records and monitoring inventory controls. - Assists in execution of special promotional events, player parties, drawings, and duties as deemed necessary. - Updates accounts with information changes and obtains missing information on player accounts. - Assists in the organization and implementation of special events/promotions within the Marketing department. - Answers questions about Club Hollywood program and gaming. - Enrolls guests in point promotions, adjusts points accordingly, and redeems Direct Mail offers. - Demonstrates knowledge of all property promotions and amenities including food outlet options, hours of operation, hotel services, and retail offers. - is forward thinking, plans appropriately, and meets all deadlines. - implements all property Red Carpet Customer Service requirements and any additional customer satisfaction skill requirements outlined by the department. - Maintains open communication with Marketing Services Supervisors and Department Manager. - Duties and responsibilities may be changed, expanded, reduced, or deleted by management to meet the needs of the Marketing department and Hollywood Casino Joliet. - All other duties and/or responsibilities as assigned.
- Proofread wagering data (programs, tote printouts) and make proper adjustments/decisions. - Monitor, change, and update audio-visual signals. - Answering/screening telephone calls and responding to emails. - Change and update Mutuel Teller assignments, window functions, cash balances, and tote default. - Respond to guest service issues, questions, and/or concerns. - Monitor Mutuel Teller guest service. - Responsible for accurate administrative tracking (payroll, program sales, etc.). - Act as a host for box seat guests. - Take reservations and respond to any questions/concerns. - Prepare accounting activity to include balancing monetary transactions, completing reports, and providing data to Accounting and the Racing Department. - Assist in positioning live race post times competitively to maximize handle on both live racing and simulcast import. - Coordinate data organization of mutuel handle, trends, year to year numbers, etc., for department review. - Enter daily live racing statistics and disseminate to the Racing Department. - Responsibilities include training employees; planning, assigning, and directing work, addressing complaints, and resolving problems.
- Patrol exterior of property including Parking Garage by foot and patrol vehicle.- Oversee high volume outdoor events for security and traffic concerns.- Safeguards and protects Hollywood Casino St. Louis assets.- Enforce Missouri Gaming Commission Regulations including the System of Internal Controls.- Prepares Security Incident Reports.- Train and schedule Security personnel.- Escorts Gaming Chips, Tokens and cash of $500.00 or more, Collects and transports Drop Boxes to storage area.- Administers minor first aid when required.- Guest relations.- Report improper or illegal or suspected improper or illegal acts by a Hollywood Casino St. Louis employee to the Security Assistant Shift Manager.- Assist Main Bankers in pushing the locked NRT carts when replenishing the self-redemption machines.- Acts as a leader to assist supervisors concerning minor problems with Security Officers.- This postion will require you to be standing and actively moving duration of your shift. - In this role, you can expect to use your hands, walk, and be physically active throughout your shift. - You will be required to help assist guest and their needs. - Our security team must be able to life and/or move up to 40 pounds.
- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance. - Replaces parts and circuit boards which have caused malfunctions and has the ability to repair circuit boards with minimal assistance. - May utilize shop machines to fabricate standard or routine parts. - Would be considered a technical specialist with regard to Slot Machines. - May occasionally act as a specialist in either mechanical or electronic areas.May be given regular assignments as needed to increase overall department technical knowledge. - Maintains superior skill levels in mechanical and electronic functions., - Performs general and preventive maintenance slot machine inspection, machine moving and installation. - Performs full slot machine programming and set-up as required.
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the grant date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants.- Discounted bus tickets - Hot meal served by the Leadership team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Adheres to established departmental and property policies and procedures regarding guest service standards. - Coaches, monitors, and develops team members for improved performance. - Assists with the planning and organization of the stewarding department. - Trains team members in proper usage of cleaning solutions and appropriate food handling practices. - Performs inventories; places and receives orders as needed. - Delegates shift station responsibilities and supervises kitchen when called upon. - Maintains cleanliness of work station and all back of house areas. - Practices safe food handling and sanitation duties according to established procedures. - Responsible for ensuring proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils). - Ensures kitchen workers have and use the proper equipment necessary to perform their jobs (e.g. gloves, goggles, cleaning solutions, etc.).- Assists in training kitchen personnel in all aspects of safety. - Maintains records and log books according to established procedures. - Follows up on projects in a timely manner and complies with departmental policies as well as with company rules, regulations, and policies set forth in the employee handbook. - Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA. - Ensures that all equipment is properly maintained; reports malfunctions to the appropriate supervisor. - Works professionally with other departments as needed to accomplish tasks. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
- Directs the work of the surveillance officers on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.- Understands department objectives, standards, guidelines, and budget to achieve effective supervision of department.- Assists in training and development of surveillance officers ensure superior customer service standards are achieved.- Ensures that all company and departmental procedures are followed; assists various local, state, and federal authorities in various activities and investigations to ensure that procedures and laws are observed.- Participates in any court actions relating to gaming violations in order to represent facts as obtained by department.- Maintains daily log and reports to ensure that adequate and accurate information on surveillance activities are kept for future access.- Understands various card counting systems including cheating methods of all games and equipment in a casino environment.- Reports all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements and the Gaming and Racing Commission.- Ensures that proper procedures for Games, Slots, Cashiers, drops, etc. are implemented and maintained.- Responds to surveillance supervision and gaming regulators requests and other departments requests when necessary.- Maintains a high level of awareness as to criminal and civil law as it pertains to the company.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional, and responsive customer service to guests.- Maintains cleanliness of designated area. - Ices and fills all non-alcoholic drinks for servers. - Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips. - Resolves service issues according to established guidelines. - Knows and promotes current events and programs and can give guests directions to all facility areas. - Assists with inventory and inventory control. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Maintains strict confidentiality in all company matters.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. - Coordinates and controls the flow of the restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant in the absence of the Restaurant Supervisor/Manager. - Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required. - Resolves service issues according to established guidelines. - Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current events and programs and can give guests directions to all facility areas.- Answers telephone in a professional manner; takes reservations and room service orders; answers inquiries and takes messages.- Assists servers with set up tasks: wipes down station; straightens, polishes, and rolls silverware; wipes down and polishes stemware; refills condiments; wipes tables and chairs; checks linens, etc. - Assists servers with closing tasks: resets station for next shift, completes all closing duties according to assigned side work. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - May be required to perform duties at Hollywood Casino. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Ensures legal drinking age of any guest that requests bar/lounge seating by requesting and verifying identification. - Maintains strict confidentiality in all company matters.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. - Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. - Resolves service issues according to established guidelines. - Itemizes, totals, and presents check for payment to correct customers. - Assists bus persons, as necessary, in bussing, cleaning, and setting tables. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures. - Completes assigned side work as directed. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Maintains strict confidentiality in all company matters.
- Provides friendly and efficient service to guests during check in/check out procedures. - Makes and confirms reservations and assists guests with problems or questions. - Obtains information necessary to guarantee rooms (e.g., identification, Credit card verification, etc.). - Performs Front Desk, Call Center, and other Hotel-related duties when necessary. - Keeps supervisor informed of any problems. - If assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner. - Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations. - Maximizes resort revenues by selling reservations based on predetermined rate strategies. - Accurately enters all reservations into the computer system according to departmental policy and procedure. - Provides information to guests regarding local services and events. - Assists the Player Development team with all reservations and requests.- Performs group block management, including the entering of room lists, inventory control, coordination of casino reservations, checking resort room arrivals, and maintaining a professional relationship with all departments associated with the resort. - Verifies duties and examines work for accuracy, neatness, and adherence to established policies and procedures. - Remains current on all casino activities and assists guests with all inquiries. - Answers phone and assists with clerical tasks.- Ensures that rooms are clean prior to issuing keys.- Receives cash, checks, Credit cards, and comps in payment, obtaining proper approval and authorization. - Maintains an operating bank, renders bills, and issues change. - Ensures the timely delivery of all messages, mail, and packages left for guests and departments within the Hotel/Casino. - Responsible for the control of safe deposit transactions. - Works closely with the Executive Hosts to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed-upon arrangements. - Empowered to ensure guests’ problems/concerns are resolved in a prompt, courteous, and efficient manner. - Takes appropriate steps to maintain Hotel security and safety. - Handles PBX switchboard as directed. - Provides positive communication and uses Hilton CARE Culture skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Maintains strict confidentiality in all company matters.
- Retrieves supplies for Room Attendants and ensures that all supply carts are completely stocked with supplies, complimentary items, and linens prior to the start of cleaning rounds. - Hands out clean linens to all Room Attendants and assists with loading linens on supply carts.- Delivers supplies to Room Attendants during the day as needed. - Using a variety of cleaning agents, cleans all service areas such as vending machines, ice machines, and lobby ashtrays. - Takes soiled linens out to laundry area and delivers clean linens to supply room. - Takes all acquired trash out to trash dumpsters as needed. - Assists in cleaning of hotel rooms.- Provides guests with requested items.- Cleans and maintains all public areas including restrooms, lobby, fitness center, business center, stairwells, corridors, elevators, etc. - Cleans all carpets, including hotel rooms. - Performs monthly and quarterly maintenance of beds, window treatments, carpets, etc. - Provides positive communication and uses Hilton CARE Culture skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
- Sets up dishwasher machine by reading instructions on machine or by asking supervisor for assistance.- Cleans the dishwashing equipment and working area when necessary. - Washes dishes: stacks dishes and runs through dish machine, scrubs pans, puts dishes away. - Cleans the kitchen: sweeps and mops floors, empties trash, changes water in and de-limes dish machine, washes walls and baseboards, scrubs sinks, etc. - Maintains cleanliness of the store room, walkways, and hallways. - Stocks ice for all necessary areas and keeps it replenished throughout the day. - Takes out trash and cardboard and disposes in proper dumpster.- Keeps records of broken dishes and ensures glass is disposed of properly. - Provides positive communication and uses Red Carpet Service skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
- Sets up dishwasher machine by reading instructions on machine or by asking supervisor for assistance.- Cleans the dishwashing equipment and working area when necessary. - Washes dishes: stacks dishes and runs through dish machine, scrubs pans, puts dishes away. - Cleans the kitchen: sweeps and mops floors, empties trash, changes water in and de-limes dish machine, washes walls and baseboards, scrubs sinks, etc. - Maintains cleanliness of the store room, walkways, and hallways. - Stocks ice for all necessary areas and keeps it replenished throughout the day. - Takes out trash and cardboard and disposes in proper dumpster.- Keeps records of broken dishes and ensures glass is disposed of properly. - Provides positive communication and uses Red Carpet Service skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance withdepartment and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Keeps work area clean and free of safety hazards, debris and litter. - Perform all job duties in a safe and responsible manner. - Maintains strict confidentiality in all departmental and company matters. - Attends to guests in pool area, cabanas, daybeds and lounge chairs ensuring memorable visit for the guests. - Maintains open lines of communication with management and security to ensure service standards and safety standards are kept up at all times. - Responds to all situations safely and promptly. - Maintains cleanliness on the pool deck area by removing of any cups, trash and towels regularly. - Ensures all guest area is stocked with towels and supplies. - Performs other job-related duties as assigned.
Come Join Our Award Winning Culinary Team! Let's Get Cookin'! - Prepare and cook food products according to standard recipe - For either Casual Dining, Sports Bar, Team Member Dining Room, Banquets, Outdoor Events, Racing concession or Steakhouse.- Prepare, plate, and present food products of various cooking methods in order to assist in reaching guest satisfaction, workforce strength, profitability, and compliance goals. - Report to Sous Chef at start of shift to receive instructions as daily specials or menu changes. - Communicates station needs, waste, and discrepancies with sous chef. - As directed by sous chef, prepare and present menu items according to recipe specification and presentation expectations. - Assist in other areas of kitchen as directed by Sous Chef. - Interact with guests and coworkers in a professional, courteous manner. - Set-up & maintain a clean and sanitary work area at all times.
