Job Listings

- Prior experience as a Player Services Cashier is preferred - interacting with internal and external guests following the guidelines of the Red Carpet Customer Service Program - Maintaining balanced cashier's station - Processing cash transactions for casino customers and employees (including cashing TiTO tickets, personal checks, travelers checks, exchange currency and processing cash advances) - Be knowledgeable and complying with Title 31 regulations - Enrolling patrons into Players Club, issue patrons Players Club cards, maintaining accurate player tracking information, and assisting the Marketing Department with all casino promotions - Working the main bank as assigned - Answering phone calls with proper phone etiquette- Complying with state, company, department...

- The incumbent on this position is responsible foraccurate accountability of the cashier department activity  - Performance in this position must be pleasant, efficient, an honest manner at all times - Will also be responsible for accurately completing and updating electronic MTL/MIL and chip bank - Accurately process Poker Room activity; verification of front line cashier transactions over $1,000.00; verification of hand-to-hand transactions between cashiers; conduct transactions with other departments as needed, in the absence of Supervisor or above  - This position must be able to perform Cashier duties as needed - Understands department objectives, standards, and guidelines - Possess thorough knowledge of casino policies for all cashier areas - Maintain security and...

- Responsible for supervising and managing staff in the Player Services Department- Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Regulates and determines extensions of credit according to established guidelines.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for accurate timeclock keeping, closing payroll, and calculating team members tokes.- Conducts investigations into variances, violations of internal controls, and violation of reporting requirements.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives;...

Your daily responsibilities include for a combination of two of the following functions of Cashier, Main Banker, or Sports Writer:  For ALL Roles:- Responsible for new player card signups.- Responsible for player card reprints.- Responsible for player card pin reset.- Assists and promotes Penn Play App activation, Penn Wallet, and Penn Wallet Deposits.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Maintains knowledge of property information.- Any and all duties assigned by leadership.- Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict...

Your daily responsibilities include for a combination of two of the following functions of Cashier, Main Banker, or Sports Writer:  For ALL Roles:- Responsible for new player card signups.- Responsible for player card reprints.- Responsible for player card pin reset.- Assists and promotes Penn Play App activation, Penn Wallet, and Penn Wallet Deposits.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Maintains knowledge of property information.- Any and all duties assigned by leadership.- Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict...

- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Poker Department - Adheres to all gaming commission and company and departmental policies and procedures while dealing assigned games.- Make accurate and clear chip and cash transactions.- Informs Poker Room Manager when a mistake is made or a dispute arises, or of any unnatural or irregular play.- Verifies, by signature, all clerical transactions.- Assists customers with any problems or requests.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.- Any and all duties as assigned by your Manager or a member of management.

- Experience in conducting poker game. - Safeguards the assets of the company.- Conduct the poker game.- Responsible for the accuracy of the table bank and the pot.- Adhere to poker room policies / procedures.- Review and inspect assigned working environment for any and all safety hazards.- Keep well informed of all corporate, property and Poker Department policies and/or procedures, upcoming events.- Required to do BRUSH-duty As Needed- Poker Dealer Will Keep All Accrued Tips- Comply with Pennsylvania Gaming Control Board Regulations- Perform other job related duties as assigned.

- Ability to deal poker in order to provide a courteous and entertaining experience - Accepts direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met - initiates courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity - Sponsors new dealers as needed in order to provide new hires with adequate on the job training - Protects the integrity of the game through visual observation of all guests and game layout - Responsible to maintain a clean, organized work area including wiping down poker tables and picking up dirty glasses and ashtrays from empty seats - Presents oneself as a Credit to the Company and encourages others to do the same...

ESSENTIAL DUTIES AND RESPONSIBILITIES- Supervise day to day operations of Poker Room.- Direct the Poker Dealers to accomplish the goals of the Poker area and Casino Operations department.- Provide visible leadership in gaming operation areas.- Ensure compliance with Title 31 requirements and processes. - Responsible for the integrity of daily operations.- Present oneself as a credit to Company and encourages others to do the same.- Provide feedback as appropriate to Dealers regarding opportunities for skill development and professional advancement.- Supervise, coach, instruct and direct Poker Dealers in proper procedures of all aspects of poker operations.- Handle player service issues as needed.- Effectively manage game spread and staffing.- Protect the integrity of...

- Ability to deal Poker in order to provide a courteous and entertaining experience.- Accepts direction during day to day operations to ensure departmental standards and operational guidelines within the Poker area are met.- Initiates courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity.- Sponsors new dealers as needed in order to provide new hires with adequate on the job training.- Previous poker dealing experience and/or recognized equivalent training.- Protects the integrity of the game through visual observation of all guests and game layout.- Responsible for maintaining a clean, organized work area including wiping down Poker tables and picking up dirty glasses and ashtrays from...

Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets  - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...

 Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender, Poker Brush)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets  - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties,...

- Seats players in Poker games.  - Facilitates chip and cash transactions from the poker cashier window - Facilitates tournament registration from the poker cashier window - Delivers chips to poker players from the cage to the table.  - Answers telephone inquiries and responds to guest questions accurately and politely.  - Enthusiastically supports, actively promotes and demonstrates Red Carpet Customer Service in accordance with department and company standards and programs.   - Ensures behavior and appearance are in compliance with established standards.  - Maintains a professional work environment with management, staff and guests.  - Maintains complete confidentiality of all company information at all times.  - Participates in meetings and training as required.  -...

ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides accurate and efficient dealing at assigned Poker table games.Follows game procedures when dealing Poker and/or any other form or variation of table games.Provides prompt, courteous and accurate dealing at assigned table(s).Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.Performs accurate chip and cash transactions.Receives wagers from customers and pays the appropriate game outcomes.Maintains game security and protects company assets at all times. Assists customers in understanding the rules and ensures adherence to established policies and procedures.Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance...

- Supervises day to day operations of Poker Room  - Directs the Poker Dealers to accomplish the goals of the Poker area and Table Games department- Provides visible leadership in gaming operation areas- Ensures compliance with Title 31 requirements and processes    - Responsible for the integrity of daily operations. Models regulatory, departmental and company policies and procedures- Presents oneself as a credit to Company and encourages others to do the same- Performs all other related and compatible duties as assigned

GENERAL ACCOUNTABILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.) - Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.  - Makes sure all glassware and flatware is free of smudges and stains. - Checks and stocks clean dishes, napkins, silverware, glassware and condiments in the dining area from time to time during shift to ensure availability of these items. - Keeps work area (floor, machine, shelving, carts, etc.) clean at all times. - Performs miscellaneous duties, such...

ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary:  - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Responsible for all pool rentals, including, rafts, tubes, and lockers.  - Responsible for keeping inventory on all lost and found items.  - Ensures the overall safety of guests in pool area.  - Maintains supplies and ensures inventory is stocked and ordered as needed - Provides daily rotations and break schedules as necessary.  - Acts as communications center for...

- Informs Supervisors or Manager of any towel shortage.- Maintains the safety of pool complex. - Ensures only authorized guests are using pool complex.- Delivery of both internal and external guest requests.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Responsible for reporting cleanliness and safety issues.- Reports any problems to Hotel Supervisor, Manager or Guest Safety Supervisor/Manager as needed.- Any and all duties as assigned by your Supervisor or a member of management. 

- Greets all guests in a courteous manner, displaying a helpful, CARiNG attitude of EXCELLENCE; assists guest with related Pool needs (i.e., towels, chair cushions, etc.). - Efficiently attends to and serves guests who are utilizing the pool. - Monitors access of Pool services to ensure that only Hotel guests have utilization of the amenities. - Assists in keeping respective area(s) clean and organized; stocks, maintains, and cleans areas. - Responds to guest inquiries and requests; resolves issues in a timely, friendly, and efficient manner. - Provides directions and guidance to guests inquiring about the Hotel, amenities, and surrounding area. - Other duties as assigned.

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for the day-to-day cleaning and upkeep of pool facilities. - Oversees and supervises activities in swimming pool areas. - Maintains order in swimming areas. - Monitors and inspects swimming pool operations for safety, cleanliness, and guest satisfaction. - Assists in hiring, disciplining, monitoring, scheduling, supervising, and evaluating of assigned personnel. Participates in employee training to ensure adequate skills and resources are in place to perform job functions. Leads and directs the work of others. - Ensures removal of used laundry and trash from pool area. - Responsible for ensuring that pool cleaning is conducted according to accepted standards and techniques;...