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SUMMARYThe Sorella by Giada Restaurant General Manager is responsible for the overall leadership, business performance, and guest experience at the Celebrity Restaurant. This individual ensures the highest standards of hospitality, food & beverage quality, and service excellence. The Restaurant GM will lead, inspire, and develop a high-performing team while driving profitability and aligning operations with brand standards. The following and other duties may be assigned as necessary:- Oversee daily restaurant operations, ensuring seamless front-of-house and back-of-house collaboration.- Maintain consistent execution of service standards that reflect the celebrity brand image and guest expectations.- Monitor food quality, presentation, and overall dining experience to...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Fine Dining Host you will,Shift: Thursday to Sunday 4:30pm- 9:30pm or Wednesday to Saturday 4:45PM- 9:15PM| Pay: $15 per hour- Greet and seat guests at tables according to guest preference and table availability.- Provide guests with menus, inform guests of restaurant specials, and feature items.- Assist food servers and food runners in table maintenance and clean when necessary.
The Host/Hostess is responsible for seating guests in a prompt, friendly, and efficient manner as well as ensuring equal distribution of guests among the lounge servers. Essential Functions - Greet and seat all restaurant guests - Answer phones and direct call appropriately - Ensure guests in each area are being properly attended - Assist the guests in any way possible and direct guests to tables - Handle initial complaint and inform manager on duty - Ensure a safe environment for fellow Team Members and Guests - Remain up-to-date on casino events and hours of operation - Utilize proper procedures and documentation for transactions - Attend meetings as scheduled - Other job related duties as assigned
As a Restaurant Host Cashier you will,Shift: 11:45am- 8pm or 5pm- 11:30pm | Pay: $14 per hour + tips (Tip Avg. $80 per shift)- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant.- Seats guests in restaurant as per specified rotation requirements. - Maintains proper seating and reservation documentation.- Monitors restaurant for table availability.- Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.- Assists wait staff and bus persons in their duties (e.g., refills water glasses and...
- Must have extensive Food and Beverage Operations background.- Supervisory and management experience in hotel and/or casino environment required.- Comprehensive knowledge of Food and Beverage operations.- Hires, retains, motivates, evaluates and manages team members in the restaurants, ensuring team members receive adequate guidance and resources to accomplish objectives.- Reviews activities in all restaurants in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.- Establishes restaurant standards, guidelines and objectives and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.- Monitor and evaluate all...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Staff, schedule, evaluate, train, develop and monitor team members. Recommend wage increases, promotions, demotions, discipline, and other employment actions for team members.- Assist in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines.- Establish and maintain training and development procedures to ensure superior guest service standards are met.- Prepares and delivers performance appraisals for assigned team. - Understand department objectives, standards, guidelines, and budget.- Ensure assigned outlet is well staffed, organized and operating to our exceptional standard.-...
- Facilitate retail sales, including customer assistance and follow-up.- Encourage and reinforce customer decisions to increase average dollar sale and units sold per transaction. - Stock and maintain the appearance of sales floor and merchandise displays. - Operate electronic cash register system to accurately and immediately account for payment transactions. - Follow established regulations, guidelines and procedures related to the sale of alcohol and or tobacco.
- Properly records all transactions in the Point-of-Sale system. - Accurately handles all cash, checks, Credit card, gift certificates, and comp transactions. - Follows standards of neatness and cleanliness for the shop in order to maintain customer appeal. - Unpacks, stocks, and prices all merchandise in the shop as needed. - Assists in stocking and recording stock for all vending machines. - Straightens, dusts, and organizes shop when there are no guests present. - Greets guests at the entrance to the shop to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing and adhering to all policies and procedures in the shop. - Adheres to all regulatory, departmental, and company policies and procedures. - Completes physical inventory...
- To assure all guests are courteously served with their purchases in a clean and attractive environment at the retail outlet. - Properly record all transactions in the Point-of-Sale system. - Accurately handle all cash, checks, credit card, gift certificates and comp transactions. - Maintain on a daily basis a high level of cleanliness in the retail outlet. - Unpack, stock and price all merchandise in the shop as needed with the ability to lift a minimum of 25 lbs. - Assist in stocking and recording stock for all vending machines. - Straighten, dust, and organize retail outlet when there are no guests. - Greet guests at the entrance to the retail outlet to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing all...
- To assure all guests are courteously served with their purchases in a clean and attractive environment at the retail outlet. - Properly record all transactions in the Point-of-Sale system. - Accurately handle all cash, checks, credit card, gift certificates and comp transactions. - Maintain on a daily basis a high level of cleanliness in the retail outlet. - Unpack, stock and price all merchandise in the shop as needed with the ability to lift a minimum of 25 lbs. - Assist in stocking and recording stock for all vending machines. - Straighten, dust, and organize retail outlet when there are no guests. - Greet guests at the entrance to the retail outlet to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing all...
The revenue accounting clerk is responsible for collecting, sorting, and accounting for the gaming documents generated by the Slot and Table Games departments on a daily basis. ESSENTIAL RESPONSIBILITIES - Conducts inventories to report cost of goods sold- Files, sorts, and matches Casino and Cage documentation- Maintains the manual document inventory, including unused, issued, and used documents- Assists in the Audit of the daily gaming and cashiering activities of the casino- Prepares and distributes various reports to management- Prepares currency transaction reports in a timely manner- Assists in maintaining patron tax files- Assists in performing card, dice, chip, and/or token Audits as necessary- Audits non-gaming revenues by reviewing, recording, and...
The revenue accounting clerk is responsible for collecting, sorting, and accounting for the gaming documents generated by the Slot and Table Games departments on a daily basis. ESSENTIAL RESPONSIBILITIES - Conducts inventories to report cost of goods sold- Files, sorts, and matches Casino and Cage documentation- Maintains the manual document inventory, including unused, issued, and used documents- Assists in the Audit of the daily gaming and cashiering activities of the casino- Prepares and distributes various reports to management- Prepares currency transaction reports in a timely manner- Assists in maintaining patron tax files- Assists in performing card, dice, chip, and/or token Audits as necessary- Audits non-gaming revenues by reviewing, recording, and...
- Responsible for supervising and managing staff in the Revenue Audit Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving deadlines.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Monitors compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable laws.- Implements procedural policies for audits, make corrections or revisions as needed, and cooperate with...
Conducts daily revenue accounting audits including cash audits and other related reports.· Revenue auditor’s job responsibilities include verifying and recording revenue.· Conducts Title 31 audits.· Other duties as assigned. Regular attendance in conformance with the standards established by Argosy Alton from time to time is essential to the successful performance of this position. Due to the cyclical nature of the hospitality/entertainment industry, Employee may be required to work varying schedules to reflect the business needs of the property. This includes weekends and holidays.
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Complete daily Audits and associated checklists for the following Audits including but not limited to: F&B outlets, gift shop, valet, banquet rooms, complimentary transactions, soft count, cage, table games, Title 31, W-2G, and slots- Maintain slot accounting system- Track and report variances related to the areas in which the Audit was performed- Track numerically controlled forms as directed- Complete Audit Finding Reports on all deviations from procedures and/or iC’s found in daily Audits- Maintain Credit card terminal reports and statements...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for the daily Audit of Cage, Slots, Table Games, gaming, and non-gaming revenue areas.- Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences.- investigates and reports to supervisor any discrepancies determined through Audit process.- Prepares journal entries to record daily revenue and/or cashier activity.- Maintains accurate records and files pertaining to daily Audits of areas of responsibility.- Prepares and accumulates information used to prepare the Daily Operating Report.- Responsible for ensuring regulatory compliance within area of...
- Review and reconcile soft count paperwork - - Review and reconcile hard count paperwork - - Responsible for the daily Audit of live games, electronic gaming devices, cage accountability, and admissions. - - Records mechanical meters on sample basis - - Responsible for removing the retention copy of all manual forms maintained in a locked dispensing machine and accounting copies - - Responsible for obtaining the work from the various accounting boxes through out the casino. - - Responsible for the daily Audit of live games, electronic gaming devices, cage accountability, and admissions. Supervisory Responsibilities This job has no supervisory responsibilities.
- Reports to the Assistant Captain of the Watch any violations of USCG regulations, Louisiana Gaming Commission regulations, or unsafe conditions as it pertains to riverboat gaming.- Participates in training with the deck crew on emergency procedures, safety, seamanship, and other training.- Ensures that safety equipment is provided, and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials.- Responsible for the cleaning of the vessel interior and exterior (focus on detail cleaning, trash removal, and detail cleaning of restrooms).- Performs various tasks involved in the maintenance and upkeep of vessel and equipment; this includes cleaning.- esponsible for line handling, adjustment of winches, use of hydraulic ramps, and other tasks...
To clean, sanitize, and help maintain the appearance of the guest rooms and Public Areas to Hollywood Standards. include the following. Other duties may be assigned. Make beds. Replenish supplies such as drinking glasses and writing supplies. Move furniture. Sweep and mop floors. Clean rugs, carpets, upholstered furniture, and drapes. Dust furniture. Wash walls, ceilings, and woodwork. Wash windows, door panels, and sills. Empty wastebaskets. Empty and clean ashtrays. Transport trash and waste to disposal area. Replenish batHRoom supplies. Replace light bulbs. Maintain equipment. Report guest complaints. Bag and tag lost and found items and turn in to office. Report maintenance problems.
- Performs all duties required to ensure that rooms are kept clean (i.e. vacuuming, dusting, glass cleaning, sanitizing bathrooms, changing linens, etc.).- Notifies Housekeeping Dispatcher or Supervisor when any repairs are necessary.- Ensures that each room is properly stocked.- Ensures everything in guest room is in proper working order.- Ensures linens and terry are without defect.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
