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- Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.- Answers phone calls and proactively assists customers (internal and external) with their concerns - Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons.- Accurately completes paperwork referring to lost or stolen patron articles.- Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying.- Assists guests by directing them to appropriate areas and contact department for guest needs.- Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested.- Responsible for...
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1. Provides superior customer service, positively effects interactions with external and internal customers and employees and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. 2. Knowledge of and ability to operate both Microsoft Office Word and Excel. 3. Ability to perform basic mathematical functions. 4. Independently initiates, follows up on, and complete assignments as well as special projects. 5. Ability to perform effectively in a fast-paced environment. 6. Strong organizational skills. 7. Ability to effectively perform multiple tasks. 8. Ability to interface professionally with business contacts and customers. 9. Sound interpersonal judgment and decision-making...
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- Provides superior guest service by demonstrating and up-selling with expert knowledge all levels of the Player’s card benefits, current promotions and/or events, the casino floor layout, and any Direct Mail offers. Guest interactions will include engaging, efficient, informative assistance. - Promotes the Player’s Club program by recruiting, enrolling, and educating guests on how to use the players card whereby supporting the operation of the program. Additionally, conducts in-bound and out-bound calling, providing quality service and effective selling through the use of a telecommunications database and telephonic system. - Expediently handles guest concerns, inquiries, and requests. - Performs the professional and courteous handling of incoming guest calls and reservation...
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- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Duties may include various areas of Marketing based on promotions and calendar need.Advertising:- Coordinate marketing support services to include advertising, public relations, and internal departments.- Supports the development of press releases and media correspondence in relation to marketing programs or property advertising.Promotions:- Assist in executing promotions on property, including setup and organizing of events leading up during the month.- Monitors calendar...
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- Fostering a fun environment- Being a gracious host to all guests and co-workers- Promoting a positive influence in the community and participating in company-sponsored events- Maintain data integrity of guests within Penn National Database and ensure all updates are maintained- Create drop schedules for direct mail & digital campaigns for the team as well as vendors- Communicate direct mail and digital marketing campaigns to all affected departments- Merging and Purging of duplicated customer accounts- Respond to guest inquiries regarding all direct and digital marketing campaigns- Proofreading of all direct and digital marketing program materials- Coordinating with vendors to produce direct marketing campaigns- Producing email and mobile marketing campaigns using...
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MAJOR JOB DUTIES: Duties include, but are not limited to the following: · Massage guests using normally accepted techniques and rubbing compounds.· Assist in monitoring exercise equipment, surrounding spa and pool area to ensure that the facility is used properly; attends to safety and cleanliness of the area.· Assist in greeting guests and offers instruction and assistance with exercise equipment, tanning booths and pool facilities, locker rooms and spa services.· Follow all prescribed safety procedures; immediately notifies security and supervisor of accidents and potential safety hazards.· Maintain adequate supply of towels and sundry items; monitors inventory levels and notifies manager when ordering is necessary.· Follow handbook guidelines in regards to proper...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
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An MEP (Mechanical, Electrical, and Plumbing) Director is responsible for overseeing the planning, design, and construction of MEP systems in building projects to ensure they are completed on time, within budget, and to specifications. Key responsibilities include coordinating with architects, engineers, and contractors; managing budgets and schedules; ensuring code and safety compliance; and performing quality inspections and problem-solving throughout the project lifecycle. Key responsibilities· Project planning and management: Develop project plans, timelines, and budgets for MEP systems.· Design coordination: Collaborate with architects, engineers, and designers to integrate MEP systems and review/approve designs, specifications, and drawings.· Contractor/Subcontractor...
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ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere. - Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage. - Performs cleaning and maintenance tasks such as cleaning tables, taking dishes to the kitchen, stocking beer, wine and ice...
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ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere. - Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage. - Adhere to proper par stock procedures. - Complete and oversee set-up and clearing of the bar area. - Maintain...
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- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Promotes events and programs.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Providing fast, friendly, professional beverage service to guests; carries full trays on every round.- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required.- Taking drink orders, communicating with bartender, assisting in the preparation of drinks and presenting drinks to guests.- Providing service of complimentary beverages including soda, coffee and water.- Handling money according to procedure.- Operating a cash register...
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- Providing personalized service and uses guest name- Resolving service problems according to guidelines- Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promoting casino events and programs- Providing fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines- Taking drink orders, communicating with bartender, assisting in the preparation of drinks and presenting drinks to guests- Providing service of complimentary beverages including coffee and water - Handling money according to procedure- Working well with others, especially beverage...
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ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere. - Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage. - Maintaining established quality standards for timely food and beverage service. - Places order with bartender, inspects...
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ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the Pool, bar or in the casino area. - Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage. - Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage. - Reads kitchen prep tickets and identify food items in a prompt manner. - Gathers food items and properly bag or plate items and supply necessary utensils and condiments to Guests based off of quantity of items. - Delivers or...
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Reports to: Mutuels/Simulcasting Manager / Mutuel RepresentativePrimary Purpose: Accept wagers and pay winning tickets. Primary source for wagering information.Responsibilities:- Take wagers from customers, answer basic betting questions and pay winning tickets.- Receive daily cash bankroll and verify; prepare cash for ‘skim’; close out cash bankroll and give money to Mutuel Representative.- Obtain needed cash for completion of customer transaction.- Perform other duties as assigned.
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SUMMARY:Sells and cashes winning pari-mutuel tickets for patrons at Zia Park Casino. ESSENTIAL DUTIES & RESPONSIBILITIES:- Promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you may come in contact with (eye contact, hi- greeting, goodbye as a departure).- Sells pari-mutuel tickets to patrons at the mutuels’ counter- Cashes pari-mutuel tickets for patrons.- Works with the security personnel to apprehend persons attempting to cash fraudulent tickets and underage bettors.- Keeps daily balance sheet of amount and number of transactions- Responsible for minor repairs and corrections of Tote machines.- Follows Title 31 regulations and IRS regulations.- Directs patrons to supervisory personnel to resolve questions of...
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MAJOR JOB DUTIES Duties include, but are not limited to the following: - Provide nail services and care for guests using normally accepted techniques, abiding by all Nevada State Cosmetology rules/regulations.- Properly maintains the salon, its equipment and supplies as well as monitoring the surrounding area to ensure that the facility is used properly and attends to safety and cleanliness of the area. These duties include and are not limited to:- Maintaining an adequate supply of towels and supplies.- Maintaining the cleanliness of retail shelves and products.- Keeping professional use products organized and hazard free.- Monitor inventory levels and notify manager when ordering is necessary.- Greet guests promptly before their service and assists them to the...
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MAJOR JOB DUTIES Duties include, but are not limited to the following: - Provide nail services and care for guests using normally accepted techniques, abiding by all Nevada State Cosmetology rules/regulations.- Properly maintains the salon, its equipment and supplies as well as monitoring the surrounding area to ensure that the facility is used properly and attends to safety and cleanliness of the area. These duties include and are not limited to:- Maintaining an adequate supply of towels and supplies.- Maintaining the cleanliness of retail shelves and products.- Keeping professional use products organized and hazard free.- Monitor inventory levels and notify manager when ordering is necessary.- Greet guests promptly before their service and assists them to the...
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The following and other duties may be assigned as necessary:- Responsible for balancing and auditing for accurate room revenue, cashier's reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues. - Transmit credit card batches.- Complete and transmit daily management and accounting reports and supporting documents.- Acts as hotel system liaison during night hours.- Performs all Guest Service Representative functions as required, such as booking room reservations, answering hotel phone calls and notifying guests of messages.- Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.- Ability to effectively deal with guest and employee concerns in a friendly and...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...