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ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary: - Answer incoming telephone calls. - Assist Horseman in Racing Office as needed. - Assist Payroll by reconciling time in Kronos. - Prepare and submit purchasing invoices in Stratton Warren. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Keeps work areas clean and free of safety hazards, debris and litter. - Performs all job duties in a safe and responsible manner. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company...
Your daily responsibilities include: - Perform general preventive maintenance of the property. - Responsible for removing all trash and debris from jockey, barn, and racing areas. Trash and debris to be deposited in the outside dumpster. - Maintain cleanliness of facilities inside and outside: sweep, pick up trash, and wash as required on a daily basis. May be asked to assist with repairs. - Use of chemicals for cleaning and personal protective equipment. - Ability to read, follow instructions, and understand visual aids. - Must be able to interact with guests and provide guest service according to company standards. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Performs other duties as may be assigned by department and/or...
- Must perform the duties of Placing Judge, Paddock Judge, identifier, Clerk of Scales, Entry Clerk, and Claims Clerk at Hollywood Casino at Charles Town Races in accordance with the West Virginia Rules of Racing. Must assist with all morning work in Racing Secretary’s office. This work includes rider changes, producing the next day’s program, getting entries filled, and getting the overnight accurately completed and distributed for the following race day. - Must act, at times, as Placing Judge. These duties include observing races from start to finish and correctly determining the final outcome using a Viper computer system and photo finish systems as tools. - Must act, at times, as Paddock Judge. These duties include observing the horses in the paddock prior to the running of a...
- Promote and maintain excellent customer service with each patron and employee you may come in contact with.- Greet all guests and assist our guests as necessary to ensure their satisfaction and return to the casino and racetrack.- Provide security on assigned security posts: maintain high visibility; handle problem situations; watch for safety hazards; provide assistance in medical situations if required. - Patrol buildings and grounds of the facility as directed. - Stand watch at assigned security posts in order to oversee the comfort, safety and security of our guests and livestock.- Provide assistance to patrons: give directions, call cabs, assist with car trouble, etc. - Provide special assistance to disabled patrons as necessary.- Dispatch other officers to various...
- The Racing Valet is responsible for ensuring that the Jockeys, Jockey equipment, and attire are prepared and secured for each race in a timely and efficient manner. - Ensure that horses are saddled properly. - Prepare jockey equipment prior to each race. - Ensure that jockey is properly attired for each race. - Assist jockey in unsaddling of horses . - Provide professional representation at internal and external meetings and events. - Demonstrate abilities to meet performance expectations with Communications, initiative/Problem Solving, Guest Service/interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics. - Ensure interactions with internal and external guests follow the guidelines of the customer service program. - Adhere to all...
SUMMARY Responsible for the receiving of goods, rotating product, stocking warehouse supplies, and making deliveries. ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary: - Verify all merchandise received by the company on site and at the annex. - Responsible for entering receiving documents. - Responsible for balancing the warehouse stock items. - Responsible for completing and delivering inventory requisitions. - Responsible for maintaining warehouse stock inventory. - Deliver items to appropriate department. - Communicate with Manager items out of stock or close to expiration date - Responsible for assisting departments with setting inventory recorder levels. - Responsible maintaining a clean and safe work environment. - Must work well...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for supervising and managing staff in the F&B FOH department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures...
The Regional Director of Internal Audit is responsible for managing the Audit Plan and the Internal Audit team for the region of gaming and racing properties within the Internal Audit Department, while ensuring that audit activities occur consistently across the entire region and the Company. Assists the Vice President Internal Audit (VP IA) with interpretation, documentation, and implementation of internal audit matters. - Responsible for directing the overall operations and staff of the Internal Audit region. Develops, implements, and manages operational IA goals and monitors achievements of performance objectives.- Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to...
- Responsible for supervising the F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team...
- Responsible for supervising the Food & Beverage Outlet designated to this role and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction- Responsible for assisting in the budget process for the department and providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all...
- Determines guest needs and suggests products to enhance service and meet sales goals.- Assists guests in their menu selections and packages guest orders according to established recipes and outlet standards.- Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage.- Responsible for completing all day-to-day activities in work areas to maintain service, product quality, and cashiering responsibilities in a sanitary, safe, and effective manner.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Provides fast, friendly, professional and responsive customer service to culinary team members and buffet/ restaurant guests. Greets, and makes welcome, each guest approaching their station- Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients)- Prepares food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards- Slice, dice, chop and prepare raw products- Carve meats, portion food on serving plates, add gravies and sauces, and garnish plates as required- Wipes counter areas,...
- Provides fast, friendly, professional and responsive customer service to restaurant guests, food servers and restaurant hosts- Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station obtaining replacement stock from ware wash area and/or warehouse inventory in accordance with procedure- Removes dirty dishes, glassware, and flatware from table and counter tops, and transports items to designated area- Resets tables with silverware, napkins, and glassware in accordance with established restaurant table top specifications- Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attend to guest needs) as required- Wipes counter areas, sinks and...
SUMMARY: Support the Assistant Executive Chef in the successful production of raw and/or cooked food products for the gourmet restaurant operations at Hollywood Casino. Position will be engaged in the preparation and cooking of all food products for consumptions by guests. Coach staff on the preparation of all menu items, company standards, and procedures. Obtain optimum efficiency and economy of operations and maximize profits by performing assigned duties personally or through subordinate staff. Develop recipes, SOP’s for safe and efficient preparation of food utilizing various cooking techniques and equipment, i.e. Station set up, prep work, frying, sautéing, griddling, brazing, carving, broiling, boiling, and steaming all meats, fish, vegetables, wild game and poultry producing...
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant- Seats guests in restaurant as per specified rotation requirements- Maintains proper seating and reservation documentation- Monitors restaurant for table availability- Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards - Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required - Complete all assigned closing duties at...
The Host/Hostess is responsible for seating guests in a prompt, friendly, and efficient manner as well as ensuring equal distribution of guests among the lounge servers. Essential Functions - Greet and seat all restaurant guests - Answer phones and direct call appropriately - Ensure guests in each area are being properly attended - Assist the guests in any way possible and direct guests to tables - Handle initial complaint and inform manager on duty - Ensure a safe environment for fellow Team Members and Guests - Remain up-to-date on casino events and hours of operation - Utilize proper procedures and documentation for transactions - Attend meetings as scheduled - Other job related duties as assigned
- Greet and seat guests utilizing established guest service guidelines- Answer phone and coordinate reservations, special guest requests, and messages- Respond to guest requests or place guest in contact with appropriate person for assistance- Answer guest questions in regards to menu items, pricing, specials and promotional events- Assist servers and bussers when needed
- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant.- Seats guests in restaurant as per specified rotation requirements. - Maintains proper seating and reservation documentation.- Monitors restaurant for table availability.- Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.- Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.- Completes all assigned...
- Creates an atmosphere that induces guests to have L’Auberge Baton Rouge as their casino of choice; responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service.- Hires, motivates, evaluates and supervises front-of-the-house staff in order to ensure employees receive adequate guidance and resources to accomplish established objectives.- Responsible for morale of staff through quality of supervision and training and provides training for all assigned outlet personnel to ensure customer service standards are met.- Establishes department standards, guidelines and objectives and maintains other administrative processes, such as budget and staffing to ensure proper planning and efficient operation of...