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- Achieve desired results through established methods, procedures and guidelines to maintain desired standards, and high-quality service. - Monitor results through inspection, evaluation and analysis. Makes changes if necessary, to achieve end result.- Responsible for supervising staff and the overall daily management of a designated shift.  - Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Develops and produces menu items as listed in each restaurant. Follows all prep lists and ensure kitchens are stocked and ready for service.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Responsible for maintaining of cost control methods and procedures by monitoring consistent pars and inventory. - Responsible for maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2024-115920
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino York
Job Locations
US-PA-York
- Achieves desired results through established methods, procedures, and guidelines to maintain established standards and high-quality service. Monitors results through inspection, evaluation, and analysis; makes changes if necessary, to achieve goals. - Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals, and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Develops and produces menu items as listed in each restaurant. Follows all prep lists and ensures kitchens are stocked and ready for service. - Assists in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Responsible for maintaining cost control methods and procedures by monitoring consistent pars and inventory. - Responsible for maintaining established quality assurance procedures to ensure acceptable health department and customer service standards. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2023-114360
Type
Regular Full-Time
Category
Food & Beverage
Property
L'auberge Casino Resort Lake Charles
Job Locations
US-LA-Lake Charles
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the grant date)  - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants.- Discounted bus tickets  - Hot meal served by the Leadership team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Full knowledge of the status of every guest room in the hotel.- Ability to convey information and ideas clearly.- Utilize the computer software to input property specific data.- Effectively utilize the computer software to analyze hotel trends.- Effectively organize the room’s inventory according to hotel occupancy on a daily basis.- Black all room reservations according to the guest’s preferences and hotel occupancy.- Work with the sales department to help coordinate the blocking of group functions.- Review PMS inventory and house count for availability and rates.- Maintain and market special guest programs.- Facilitate guest room amenity deliveries.- Perform Front Desk Agent responsibilities as needed. - Ability to maintain, organize, and analyze guest surveys.- Ability to work with and understand financial information and data, and basic arithmetic functions.- Approach all encounters with guests and employees in a friendly, service-oriented manner.- Maintain regular attendance in compliance with Company standards, as required by scheduling, which will vary according to the needs of the hotel.
Job ID
2024-116535
Starting Salary
USD $23.00/Hr.
Type
Regular Full-Time
Category
Hotel Operations & Retail
Property
Ameristar Casino Resort Spa Black Hawk
Job Locations
US-CO-Black Hawk
Job ID
2024-115506
Type
Regular Part-Time
Category
Food & Beverage
Property
L'auberge Casino Resort Lake Charles
Job Locations
US-LA-Lake Charles
- Assists all members of the Sales team with on-going tasks and projects. - Provides training for Sales Greeters as needed. - Assists Sales Greeters with creation of new Player’s Card accounts for bus patrons/groups.- Distributes complimentary gifts, if applicable. - Performs Delphi Administrator roles and tasks. - Ensures complete accuracy of group data in Delphi Sales System. - Ensures group data in LMS Property Management System is consistent with data in Delphi Sales System. - Audits each component of each Sales Event to ensure accurate posting of all Banquet Event Orders. - Works with Banquet team to ensure document accuracy. - Posts contract negotiation; works with the group contact to ensure timely collection of all group deposits as outlined in each group contract. - Ensures final group billing is completed within 72 hours of each group’s departure. - Works with group contact on any outstanding balances owed post departure. - Ensures final group payment is received in a timely manner. - Ensures all group master accounts are in a “checked out” status of the LMS system within 72 hours of departure. - Calls clients with focus on collections of past due balances. - Reports any groups not posting final payment within 7 business days from departure to the Hotel Manager. - Responsible for weekly and monthly reporting from Delphi Sales System and LMS Property Management System. - Responsible for year-over-year and day-over-day group sales analysis and reporting. - Works closely with Hotel, Sales, and Banquet staff when necessary to perform all necessary job duties. - Responsible for resolving any group billing disputes in a timely manner. - Responsible for reporting to the Director of Hotel Sales any process breakdowns resulting in lack of service or causing a reimbursement of revenues to the client. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2024-116438
Type
Regular Full-Time
Category
Sales
Property
Hollywood Casino Lawrenceburg
Job Locations
US-IN-Lawrenceburg
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Office, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Checks identification of all persons that appear to be under 21 years of age.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2024-115402
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Hollywood Casino at The Meadows
Job Locations
US-PA-Washington
The security ambassador is responsible for safeguarding the assets of Hollywood Casino and its guests. ESSENTIAL RESPONSIBILITIES - Safeguard assets, guests, and team members- Escort gaming chips, tokens, cash, and other assets to the appropriate personnel- Supervise the end of gaming day drop- Oversee the counting of tokes- Prepare security reports in a timely manner and ensure accurateness and completeness- Know the procedures for both Security Control locations, i.e., Sensitive Key and Temporary - Badge Logs, Fire Alarm Panel, for Man Trap, Administrative Building, i.e., Cameras and Fire - Panel, and the Security Vehicle- Demonstrate and follow the emergency procedures of the Security Department- Assist the maintenance department in an emergency condition- Responsible for the proper usage of equipment, i.e. radios, handcuffs, cameras, and ID scanners- Responsible for Alcohol Awareness Initiative and ensures that only Guests over 21 years of age are allowed in the casino- Address any individual not wearing an Illinois Gaming Board Identification Badge found in non-public areas- Escort individuals who have an admitted gaming issue to the dockside IGB Agent- Report suspicious activity- Maintain First Aid/AED certification - Respond to medical emergencies and complete Illness/Injury reports- Promote and lead in our ACES of PENN program to external and internal guests that perpetuate Hollywood Casino’s commitment towards quality guest service
Job ID
2023-112441
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Hollywood Casino Aurora
Job Locations
US-IL-Aurora
- Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer.- Patrol of parking lots.- Provide security escorts for all monetary transfers, fills, and credits.- Oversee customers entering & exiting: provide crowd control, direct traffic, check I.D., check for bottles and other items not allowed on Casino floor.- Provide assistance to customers: give directions, call cabs, assist with car trouble, etc.- Assist with table and slot drops.- Observe soft count crew doing the slot drop and transports funds to soft count room.- Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room.- Monitor all entry and exit from soft count, and vault.- Serve as dispatcher: Dispatch other officers to various assignments, maintains activity log sheets and watch and record monitors.- Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court on behalf of state gaming boards.- Occasionally, strenuous physical activity is required.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies. - Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Any reasonable request made by your supervisor or any management personnel.
Job ID
2022-95420
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Hollywood Casino at Columbus
Job Locations
US-OH-Columbus
- Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer.- Patrol of parking lots.- Provide security escorts for all monetary transfers, fills, and credits.- Oversee customers entering & exiting: provide crowd control, direct traffic, check I.D., check for bottles and other items not allowed on Casino floor.- Provide assistance to customers: give directions, call cabs, assist with car trouble, etc.- Assist with table and slot drops.- Observe soft count crew doing the slot drop and transports funds to soft count room.- Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room.- Monitor all entry and exit from soft count, and vault.- Serve as dispatcher: Dispatch other officers to various assignments, maintains activity log sheets and watch and record monitors.- Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.- Testify in court on behalf of state gaming boards.- Occasionally, strenuous physical activity is required.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies. - Keep work areas clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Any reasonable request made by your supervisor or any management personnel.
Job ID
2022-91290
Type
Regular Part-Time
Category
Security/Surveillance/EMT
Property
Hollywood Casino at Columbus
Job Locations
US-OH-Columbus
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:  - Responsible for supervising staff and the overall daily management of designated shifts in the Security department.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as the Security Manager on duty in the absence of the Security Shift Manager- Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws - Conduct regular security post inspections- Prepare security incident reports and maintain security logs.- Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion.- Ensure Security Officers adhere to uniform dress and grooming standards consistent with department and company standards.- interact and cooperate with regulatory, fire/rescue and law enforcement agencies.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.   SUPERVISORY RESPONSIBILITIES                                                    This job may or may not have supervisory responsibilities.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).
Job ID
2023-112228
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Zia Park Casino Hotel Racetrack
Job Locations
US-NM-Hobbs
Essential duties and responsibilities   The following and other duties may be assigned as necessary:  - Responsible for supervising staff and the overall daily management of designated shifts in the Security department.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as the Security Manager on duty in the absence of the Security Shift Manager- Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws - Conduct regular security post inspections- Prepare security incident reports and maintain security logs.- Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion.- Ensure Security Officers adhere to uniform dress and grooming standards consistent with department and company standards.- interact and cooperate with regulatory, fire/rescue and law enforcement agencies.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.   Supervisory Responsibilities                                                      This job may or may not have supervisory responsibilities.- Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.- Manages work procedures and expedites workflow.- Provides recommendation for employee performance (disciplining, coaching, and counseling).
Job ID
2023-112911
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Zia Park Casino Hotel Racetrack
Job Locations
US-NM-Hobbs
Argosy Casino Hotel & Spa is currently looking for an Assistant Security Shift Manager to join the team.   Your daily responsibilities include:- Assist the Security Manager in achieving and maintaining departmental goals on assigned shifts. - Direct all Security activities  - Monitors activity regarding Gaming Commission regulations and company policies.- Handles compliance matters related to the Security Department  - Supervise, train and coordinate staff.- Monitors incident reports, ensure accurate and effective handling, and initiates the investigation process.- Develops implements and maintains required internal and external reporting procedures. - Monitors exclusion list and ensures effective enforcement where appropriate.- Operates a motorized vehicle  - Monitors facilities and department expenses.- Keep Security Manager apprised of all incidents regarding guests and employees.
Job ID
2023-114551
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Argosy Casino Hotel & Spa Riverside
Job Locations
US-MO-Riverside
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:• Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.• Enforce internal control policies and procedures• Enforce underage gambling and drinking laws• Maintains safety and inspection reports for the property.• Conduct regular security post inspections• Prepare security incident reports and maintain security logs.• Reports guest and team member concerns and complaints to manager.• Ensure security team members adhere to uniform dress and grooming standards consistent with department and company standards.• Interacts and cooperate with regulatory, fire/rescue and law enforcement agencies.• Responsible for supporting compliance to departmental budgets.• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.• Ensure security officers adhere to uniform dress and grooming standards consistent with department and company standards• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.• Maintains strict confidentiality in all departmental and company matters.
Job ID
2024-115118
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Hollywood Casino at Columbus
Job Locations
US-OH-Columbus
- Assist in the hiring, selection, training, development, supervision, and equitable treatment of Security Officers and EMTs- Conduct, manage, and supervise investigations through the security department and other various departments. This may require the understanding of other department’s operations to further the investigation- Assist in the development of company and department policy based on the security safeguarding principles- Provide on going coaching to Security Officers based on their daily performance- Provide patrol services to the casino area, parking lot, and any auxiliary areas as deemed necessary looking for suspicious or undesirable patrons, minors, and/or safety hazards- Prepare and review appropriate detailed reports on security related incidents occurring on company property- Transport, provide escort service and verify funds for the transfer of money, chips, or tokens when necessary- Respond to disturbances and alarms and provide or dispatch appropriate medical services or other services as needed for gaming patrons or team members- Be alert for any criminal activity such as schemes by patrons or team members stealing from or cheating the casino
Job ID
2024-115147
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Ameristar Casino Hotel Council Bluffs
Job Locations
US-IA-Council Bluffs
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Serves as the Security Manager on duty in the absence of the Security Shift Manager- Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws- Maintain safety and inspections reports for the property- Conduct regular security post inspections- Prepare security incident reports and maintain security logs.- Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion.- Ensure security officers adhere to uniform dress and grooming standards consistent with department and company standards.- Interact and cooperate with regulatory, fire/rescue and law enforcement agencies.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2024-115292
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Hollywood Casino at Kansas Speedway
Job Locations
US-KS-Kansas City
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Serves as the Security Manager on duty in the absence of the Security Shift Manager- Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws- Maintain safety and inspections reports for the property- Conduct regular security post inspections- Prepare security incident reports and maintain security logs.- Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion.- Ensure security officers adhere to uniform dress and grooming standards consistent with department and company standards.- Interact and cooperate with regulatory, fire/rescue and law enforcement agencies.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2024-115871
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Hollywood Gaming at Dayton Raceway
Job Locations
US-OH-Dayton
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department.- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.- Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as the Security Manager on duty in the absence of the Security Shift Manager.- Enforces internal control policies and procedures, including but not limited to underage gambling and drinking laws.- Maintains safety and inspection reports for the property.- Conducts regular Security post inspections.- Prepares Security incident reports and maintains Security logs.- Responds to guest and team member concerns and complaints and solves their problems with professionalism and compassion.- Ensures Security Officers adhere to uniform dress and grooming standards consistent with departmental and company guidelines.- Interacts and cooperates with regulatory, fire/rescue, and law enforcement agencies.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2024-115695
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
River City Casino & Hotel
Job Locations
US-MO-St. Louis
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Assists in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Responsible for the ongoing training of shift personnel in emergency operating procedures.- Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws- Maintain safety and inspections reports for the property- Conduct regular security post inspections- Transfers Table Games fills and credits.- Prepare security incident reports and maintain security logs.- Respond to guests and team member concerns and complaints and solve their problems with professionalism and compassion.- Interact and cooperate with regulatory, fire/rescue and law enforcement agencies.- Ensure security officers adhere to uniform dress and grooming standards consistent with department and company standards.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2024-115918
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Hollywood Casino at Charles Town Races
Job Locations
US-WV-Charles Town
- Responsible for ensuring the safety and protection of the guests, employees and hotel/casino property.   - Respond and administer to all medical emergencies, both guests and team members - Perform CPR and Heimlich Maneuver when needed - Assist paramedics upon arrival as needed - Provide security and protection for team members, guests, and property - Handle monetary transactions between games and Main Cage - Handle unruly guests and criminals in combative situations - Write required reports regarding all incidents that occur - Communicate via two-way radio and telephone - Respond to alarms and communicate with Detroit Police - Other job-related duties as assigned
Job ID
2022-90839
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Hollywood Casino at Greektown
Job Locations
US-MI-Detroit
 - This position is responsible for providing superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Assure quality support to other departments so that they may serve guests more effectively- Promote the property promotions and events - Maintain public order and enforcing safety rules- Protecting property and assets- Investigate disturbances in the hotel, casino, or racing areas - Create fun and excitement with the customer
Job ID
2023-104258
Type
Regular Part-Time
Category
Security/Surveillance/EMT
Property
Hollywood Casino Bangor
Job Locations
US-ME-Bangor

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