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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Performs daily Audit of Cage, Slots, Table Games, and non-gaming revenue areas. - Prepares cash summaries, journals for entry, and revenue reports for management. - Compiles, sorts, and reviews daily casino documents. - Prepares various worksheets and maintains compliance files including exception reports and testing results. - Prepares internal and external correspondence, assists with training classes, and completes other special projects as directed. - Communicates, both written and verbally, with affiliated departments on variances, statistics, and exceptions to policy and procedure. - Adheres to all regulatory, departmental, and company policies and procedures.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for the daily Audit of Cage, Slots, Table Games, gaming, and non-gaming revenue areas.- Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences.- Investigates and reports to supervisor any discrepancies determined through Audit process.- Prepares journal entries to record daily revenue and/or cashier activity. - Maintains accurate records and files pertaining to daily Audits of areas of responsibility.- Prepares and accumulates information used to prepare the Daily Operating Report.- Responsible for ensuring regulatory compliance within area of...
To clean, sanitize, and help maintain the appearance of the guest rooms and Public Areas to Hollywood Standards. include the following. Other duties may be assigned. Make beds. Replenish supplies such as drinking glasses and writing supplies. Move furniture. Sweep and mop floors. Clean rugs, carpets, upholstered furniture, and drapes. Dust furniture. Wash walls, ceilings, and woodwork. Wash windows, door panels, and sills. Empty wastebaskets. Empty and clean ashtrays. Transport trash and waste to disposal area. Replenish batHRoom supplies. Replace light bulbs. Maintain equipment. Report guest complaints. Bag and tag lost and found items and turn in to office. Report maintenance problems.
- Performs all duties required to ensure that rooms are kept clean (i.e. vacuuming, dusting, glass cleaning, sanitizing bathrooms, changing linens, etc.).- Notifies Housekeeping Dispatcher or Supervisor when any repairs are necessary.- Ensures that each room is properly stocked.- Ensures everything in guest room is in proper working order.- Ensures linens and terry are without defect.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
- Achieves desired results through established methods, procedures and guidelines to maintain desired standards, and high quality service. Monitor results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result. - Responsible for supervising staff and the overall daily management of a designated shift. - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Develops and produces menu items as listed in each restaurant. - Follows all prep lists and ensure kitchens are stocked and ready for service. - May be responsible for assisting in the...
- insures maximum efficiency in performance of Room Attendants to acquire and maintain immaculate accommodations - Assigns guest rooms to be cleaned - inspects all vacant rooms for efficient top conditions and meeting housekeeping specifications - Supervises all Room Attendants to assure protection of all hotel property for possible damage - Report all maintenance problems to assure protection of all hotel property for possible damage - Checks Room Attendants’ appearance, carts, equipment and cleaning supplies. Ensures store rooms are properly stocked with linens and supplies - Ensures Room Attendants’ work meets the requirements of hospitality operations - Ensures all departmental, property policies, procedures, and performance standards are maintained - Responsible for training...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
SUMMARYThe Sales Manager is responsible for procuring group and corporate business for the hotel, casino/hotel motor coach, food and beverage events and for handling all aspects of this business; handling all arrangements needs for groups when they are here with appropriate departments as required. This position is responsible for collection of advance deposit, billing and collections. Responsible for the overall operation of the banquet areas, catering related to marketing events, and internal functions including but not limited to scheduling, training, planning, assigning and directing work, rewarding, coaching and counseling of Banquet and Motor Coach Cast Members in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance...
This is a rare opportunity to join a brand-new sales team from the ground up and shape the future of group and event sales in a state-of-the-art venue. You’ll play a key role in driving business for both Aurora and Joliet, representing an exciting mix of luxury hospitality, diverse dining, and world-class entertainment. In addition to selling 20,000 square feet of flexible event space, you’ll lead group sales efforts for our 220-room four-star hotel, attracting corporate meetings, conferences, weddings, and special events. As part of the opening team, you won’t just be selling a space—you’ll be selling an experience. If you thrive on building relationships, exceeding revenue goals, and being part of a high-energy launch, we want to hear from you. ESSENTIAL DUTIES AND...
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Fits and tailors new uniforms for staff. Provides alterations for uniformed team members when appropriate. - Properly identifies garments which can be repaired and discards garments which are beyond repair after reassigning new uniform to team member. - Reports to the Wardrobe Manager or Supervisor of repair work on any uniform which may appear to be intentionally damaged. - informs Wardrobe Manager or Supervisor of style flaws which may be reason for repair work occurring with a particular uniform item. - Supports uniform handling activities in the Wardrobe areas including restocking clean uniforms....
ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide security for casino property; maintains high visibility, handles problem situations, watches for safety hazards, and provide assistance during emergencies.- Patrol parking lots and property.- Transfer Table Games fills and credits.- Provide escorts as needed.- Oversee customer presence on property to include; provide crowd control, direct traffic, check I.D., and check for items not allowed on casino floor.- Check and verify valid I.D. using hand-held scanning device.- Maintain the condition of the I.D. scanning device. - Provide assistance to customers: answer questions, handle complaints, call for cabs, etc.- Perform duties associated with table and slot drops.- Observe Count Team during the slot drop and transport funds...
ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide security for casino property; maintains high visibility, handles problem situations, watches for safety hazards, and provide assistance during emergencies.- Patrol parking lots and property.- Transfer Table Games fills and credits.- Provide escorts as needed.- Oversee customer presence on property to include; provide crowd control, direct traffic, check I.D., and check for items not allowed on casino floor.- Check and verify valid I.D. using hand-held scanning device.- Maintain the condition of the I.D. scanning device. - Provide assistance to customers: answer questions, handle complaints, call for cabs, etc.- Perform duties associated with table and slot drops.- Observe Count Team during the slot drop and transport funds...
ESSENTIAL DUTIES AND RESPONSIBILITIES- Maintains, repairs and installs all locks as needed.- Orders or cuts replacement keys as needed.- Maintains radio system, including batteries.- Maintains hotel door lock system, including in-room safes.- Maintains employee badging system.- Provide administrative support.- Schedule and organize activities such as meetings, travel, conferences and department activities for all team members.- Establish, develop, maintain and update filing systems. Retrieve information from files when needed. - Work independently and within a team on special nonrecurring and ongoing projects as assigned including special projects such as planning and coordinating multiple presentations, disseminating information, coordinating direct mailings, and...
The security ambassador is responsible for safeguarding the assets of Hollywood Casino and its guests. ESSENTIAL RESPONSIBILITIES - Safeguard assets, guests, and team members- Escort gaming chips, tokens, cash, and other assets to the appropriate personnel- Supervise the end of gaming day drop- Oversee the counting of tokes- Prepare security reports in a timely manner and ensure accurateness and completeness- Know the procedures for both Security Control locations, i.e., Sensitive Key and Temporary - Badge Logs, Fire Alarm Panel, for Man Trap, Administrative Building, i.e., Cameras and Fire - Panel, and the Security Vehicle- Demonstrate and follow the emergency procedures of the Security Department- Assist the maintenance department in an emergency condition-...
- Delivers superior internal and external guest service following the ACES customer service model; Provide especially timely and knowledgeable service and then some; Always find solutions to guests’ problems; Use the guest’s name when appropriate; Thank the guest and invite him or her back.); and work harmoniously with fellow team members.- Patrol the hotel tower, porte cochere, and team member and guest parking lots on foot, bike, or in company vehicles.- Warn persons of rule infractions or violations, and apprehend or evict violators from premises. Report unsafe or hazardous conditions.- Assist patrons and employees on directions and proper procedures.- Drive company vehicles to transport individuals to specified locations or to patrol company property.- Write...
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are notified...
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are notified...
The Security Assistant Shift Manager is responsible for supervising staff and the overall daily management of a designated shift in the security department. ESSENTIAL RESPONSIBILITIES - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager- Serves as the Security Manager on duty in the absence of the Security Shift Manager- Enforces internal control policies and procedures including but not limited to underage gambling and drinking laws- Maintains safety and inspections reports for the property- Conducts regular Security...
- Responsible for providing guidance and daily supervision to staff in the department.- Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Enforce internal control policies and procedures- Enforce underage gambling and drinking laws- Maintains safety and inspection reports for the property.- Conduct regular security post inspections- Prepare security incident reports and maintain security logs.- Reports guest and team member concerns and complaints to manager.- Ensure security team members adhere to uniform dress and grooming standards consistent with department and company standards.- Interacts and...