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General Accountabilities: - Provides protection for the casino, all employees, guests, and company assets. - Guards all transfers of monies and chips on the casino floor as well as the physical transportation of fills and credits. - Responsible for adherence to health, fire, and safety regulations; identifies potential safety hazards and reports such to the appropriate personnel. - Supports and maintains the Margaritaville Resort Casino courtesy guidelines and promotes outstanding guest service. - Assist with disturbances and intoxicated guests as needed. - Always promote safety and confidentiality. - Perform and complete all duties necessary to comply withMargaritaville’s mandated requirements, which include but are not limited to, gaming-related drops, card and dice...
- This position is responsible for providing superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Assure quality support to other departments so that they may serve guests more effectively- Promote the property promotions and events - Maintain public order and enforcing safety rules- Protecting property and assets- Investigate disturbances in the hotel, casino, or racing areas - Create fun and excitement with the customer
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are...
- Must promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with. - Effectively responds to supervisor’s requests in all areas of customer interaction and customer concerns. - Provides security to assigned area or parking lot; maintains high visibility, handles problem situations, and watches for safety hazards. - Provides security escorts for all monetary transfers, fills, and credits. - Provides security escort as requested for jackpot winners. - Oversees customer boarding and disembarking: provides crowd control, directs traffic, checks iD’s, and checks for oversized bags, cameras, bottles, and other items not allowed on property. - Responsible for actively patrolling sections/floor looking for...
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if...
- Seeking out opportunities to provide exceptional Customer Service to our guests at all times.- Supporting property promotions and events.- Maintaining highly visible patrols to insure a safe gaming environment.- Assuring quality support to other departments so they may serve our guests more effectively- Handling all escorts of money transactions in accordance with State Gaming Regulations and established Internal Controls.- Monitoring gaming floor for minors.- Responding to disturbances, emergencies and alarms in the racino and throughout the property.- Maintaining public order and enforce safety rules.- Performing Bill Validator drops.- Escorting team members, visitors, vendors into sensitive areas with prior approval.- This job description is not intended to be...
- Performs and completes all duties necessary to comply with PGCB mandated requirements, which include but are not limited to, gaming related drops, card and dice reconciliation, inspection, cancellation and destruction, transport locked chip carriers and documents to and from the Chip Bank. - Through alertness, diligence, specified procedures and proactive attention to potential danger and security risks, the security officer shall protect our guests, our property and our staff from harm or loss. - Patrols, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned security post, in order to oversee the comfort, safety and security of our guests. - Examines various points of entry to determine that they are secure. - Conducts...
- Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary, - Assist sick or injured patrons and employees. - Assist Games and Slots department in removing drop boxes. - Report unsafe or hazardous conditions. - Assist patrons and employees on directions and proper procedures. - Check identification to ensure guests are over the age of 21. - Perform fills, credits, exchanges and marker transfers procedures for departments as needed. - Drive company vehicles to transport individuals to specified locations or to patrol company property. - Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. - Write accident/incident reports of daily...
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are...
General Accountabilities: - Provides protection for the casino, all employees, guests, and company assets. - Guards all transfers of monies and chips on the casino floor as well as the physical transportation of fills and credits. - Responsible for adherence to health, fire, and safety regulations; identifies potential safety hazards and reports such to the appropriate personnel. - Supports and maintains the Margaritaville Resort Casino courtesy guidelines and promotes outstanding guest service. - Assist with disturbances and intoxicated guests as needed. - Always promote safety and confidentiality. - Perform and complete all duties necessary to comply withMargaritaville’s mandated requirements, which include but are not limited to, gaming-related drops, card and dice...
- Assist sick or injured patrons and employees by providing first aid.- Must respond to all medical request as either the primary or the secondary responder.- Report unsafe or hazardous conditions.- Assist guest and employees on directions and proper procedures.- Ability to check identification to ensue a guest is over the age of 21.- Performs fills, credit, exchanges and marker transfers for departments as needed.- Compose accident/incident reports and witness statements when necessary.- Operate company vehicles in a safe manner.- Monitor and respond to alarms.- This postions will require you to be standing and actively moving duration of your shift. - In this role, you can expect to use your hands, walk, and be physically active throughout your shift. - You will be...
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if...
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are...
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are...
General Accountabilities: - Provides protection for the casino, all employees, guests, and company assets. - Guards all transfers of monies and chips on the casino floor as well as the physical transportation of fills and credits. - Responsible for adherence to health, fire, and safety regulations; identifies potential safety hazards and reports such to the appropriate personnel. - Supports and maintains the Margaritaville Resort Casino courtesy guidelines and promotes outstanding guest service. - Assist with disturbances and intoxicated guests as needed. - Always promote safety and confidentiality. - Perform and complete all duties necessary to comply withMargaritaville’s mandated requirements, which include but are not limited to, gaming-related drops, card and dice...
- Provide patrol services to the casino area, parking lot, and any auxiliary areas as deemed necessary looking for suspicious or undesirable patrons, minors, and/or safety hazards.- Prepare appropriate detailed reports on security related incidents occurring on company property. - Transport, provide escort service and verify funds for the transfer of money, chips, or tokens when necessary.- Respond to disturbances and alarms and provide or dispatch appropriate medical services or other services as needed for gaming patrons or team members.- Be alert for any criminal activity such as schemes by patrons or team members stealing from or cheating the casino.- Must be able to work flexible hours including evenings, weekends, holidays and extended hours for business demands.
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are...
- Performs and completes all duties necessary to comply with PGCB mandated requirements, which include but are not limited to, gaming related drops, card and dice reconciliation, inspection, cancelation and destruction, re-issuance of poker cards, transport locked chip carriers and documents to and from the Chip Bank.- Through alertness, diligence, specified procedures and proactive attention to potential danger and security risks, the security officer shall protect our guests, our property and our staff from harm or loss. - Patrol, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned security post, in order to oversee the comfort, safety and security of our guests. - Examine various points of entry to determine that they are...
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are...
- Assist sick or injured patrons and employees by providing first aid.- Must respond to all medical request as either the primary or the secondary responder.- Report unsafe or hazardous conditions.- Assist guests and employees on directions and proper procedures.- Ability to check identification to ensure a guest is over the age of 21.- Perform fills, credits, exchanges and marker transfers for departments as needed.- Compose accident/incident reports and witness statements when necessary.- Operate company vehicles in a safe manner.- Monitor and respond to alarms.- This position will require you to be standing and actively moving during the duration of your shift. - In this role, you can expect to use your hands, walk, and be physically active throughout your shift....
