- Responsible for safe, efficient production of food products, including quality and quantity control, par levels, food storage, product rotation, expo, broiler, sauté, salads, appetizers, roasting, baking, stir frying, deep frying, poaching, braising, etc. - Assists with set up and operation of multiple stations with in area; coaches Cook Level iii for cross utilization of labor and upward mobility opportunities. - Produces stocks, soups, and sauces as part of preparation of daily food (meal period) service. - Follows Standard Operational Procedures (SOP’s) and production list to meet required par levels and specifications for assigned station or duties at Hollywood Casino. - Displays knowledge of all emergency procedures. - Communicates on a consistent basis with supervising chef, keeping them abreast of all department activities, and ensures that kitchen and equipment are in good working order and that the work area is clean and hazard-free. Notifies supervising chef immediately if kitchen and equipment are not in good, safe working order. - Works efficiently with co-workers in any kitchen environment. - Provides positive communication and uses Red Carpet Service skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - May be required to perform duties at the Lawrenceburg Event Center (LEC).- Performs any reasonable, temporarily assigned job duties outside the position’s job description where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
- Responsible for learning and being familiar with all of Ameristar’s room outlets, and for being able to answer general questions regarding the property. - Reads food orders from computer printouts and prepares food items according to established menu plans. - Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests. - Washes, slices, peels and/or cuts various foods to prepare for cooking or serving. - Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. - Assists in work direction of kitchen staff ensuring adherence to work procedures, quality standards, and menu specifications. - Prepares a daily prep list and written daily orders. - Maintains control of the kitchen and informs chefs if staffing levels are not appropriate based on business volumes. - Coordinates with and communicates orders to dining room staff. - Assumes limited charge of kitchen on respective shifts.- Assumes limited accountability of supervisors in their absence. - Receives and delivers food to the proper areas. - Coaches and directs all cooks and assistant cooks to work in a productive and efficient manner. - Works the line in different locations as needed: sauté, broiler, appetizer, pantry, pasta, grill, etc. - Expedites all food orders promptly in a timely manner. - Uses and maintain all assigned areas and equipment in a sanitary, safe, and effective manner. - Observes and enforces Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment. - Attends company/restaurant training programs as scheduled. - Completes opening, closing, and other side duties as assigned by the supervisors. - Communicates as needed with Sous Chefs. - Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.Starting at $23.00/ hour Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before March 31, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through March 31, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before March 31, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities
- Responsible for learning and being familiar with all of Ameristar’s room outlets, and for being able to answer general questions regarding the property. - Reads food orders from computer printouts and prepares food items according to established menu plans. - Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests. - Washes, slices, peels and/or cuts various foods to prepare for cooking or serving. - Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. - Assists in work direction of kitchen staff ensuring adherence to work procedures, quality standards, and menu specifications. - Prepares a daily prep list and written daily orders. - Maintains control of the kitchen and informs chefs if staffing levels are not appropriate based on business volumes. - Coordinates with and communicates orders to dining room staff. - Assumes limited charge of kitchen on respective shifts. - Assumes limited accountability of supervisors in their absence. - Receives and delivers food to the proper areas. - Coaches and directs all cooks and assistant cooks to work in a productive and efficient manner. - Works the line in different locations as needed: sauté, broiler, appetizer, pantry, pasta, grill, etc. - Expedites all food orders promptly in a timely manner. - Uses and maintain all assigned areas and equipment in a sanitary, safe, and effective manner. - Observes and enforces Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment. - Attends company/restaurant training programs as scheduled. - Completes opening, closing, and other side duties as assigned by the supervisors. - Communicates as needed with Sous Chefs. - Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.Starting at $24.00/ hour Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before March 31, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through March 31, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before March 31, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities
General Accountabilities:- Motivates and leads the count team staff to ensure employees have adequate resources and guidance to achieve established objectives.- Understands and maintains the department budget and policies and procedures to ensure proper administration of department.- Facilitates training and developmental procedures to ensure extraordinary guest service standards are achieved.- Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.- Ensures that procedures and proper controls are affected to protect counted funds.- Maintains awareness of changes and/or problems that may affect the security of the currency in the Count Room and reports observances to the Count Room Supervisor.- Counts and reconciles total funds to ensure the integrity of the count.- Responsible for conducting a mechanically assisted count of the contents of the bill validator boxes.- Conducts all facets of the count from the opening of the boxes, counting of the drop, verification of documentation and bundling of currency to the final reconciliation of totals, as well as any other related tasks.This is a Full-Time role
- Responsible for overseeing one or more EVS work crews as assigned. - Assists in training and scheduling employees; reviews and updates station assignments for team members. - Assists in the evaluation of employee performance reviews. - Performs EVS Attendant duties as required. - Maintains key control. - Communicates effectively with all guests, team members, and managers within the casino and building complex. - Knows where all facilities in the casino are located. - inspects lobbies, restrooms, offices, meeting rooms, food/beverage outlets, and all back of house areas and submits written inspections to appropriate management. - Accountable for conducting department walkthrough, special cleaning projects, and meeting department cleanliness standards. - Familiar with the proper use of cleaning solutions and equipment and demonstrates correct procedures to others. - Attends shift and departmental meetings. - Adheres to all regulatory, departmental, and company policies and procedures. - Maintains strict confidentiality in all company matters.
SUMMARYResponsible for directing the operations and performance of the Property Operations department in maintaining the upkeep of the physical property of the casino. ESSENTIAL DUTIES AND RESPONSIBILITIES- Responsible for overseeing daily job orders, determining work priorities, assigning tasks, and ensuring quality and timeless of completion- Ensure the tracking and execution of preventive maintenance tasks- Oversee and ensure quality of all internal and outsourced installation and repair, including:- Kitchen equipment and machinery - HVAC equipment. - Counters, cabinets, benches, partitions, floors, doors - Building framework and trim - Window and door glass - Ceiling and floor tile - Wall coverings - Plumbing fixtures - Electrical- Demonstrate a willingness and ability to deliver quality guest service to external and internal guests and adheres to company guest service standards- Follow all safety rules as per training and federal and state guidellines- Maintain compliance with property and company internal controls and guidelines- Work within the quality control guidelines established by the company- Create and maintain an environment of mutual and reciprocal trust, respect, and confidence within the department and with operations - Other duties as assigned
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Provides excellent customer service to internal and external guests.- Greets others on property in a friendly, helpful, and professional manner.- Responds to reasonable guest requests or places guest in contact with the appropriate person for assistance.- Responsible for understanding and having the ability to perform all heavy-duty porter tasks- Coordinate cleaning of all areas of the casino, pavilion and back of the house as directed by supervisor or manager- Conduct daily pre-shift to advise oncoming employees of section assignments, property information and answer any employee questions- Verify that all assignments are completed by the end of the shift and advise the oncoming leader of previous shift’s accomplishments- Able to operate cleaning equipment such as extractors, auto scrubbers, buffers and overhead lifts- Maintain and revise as needed equipment sign in and out sheets. Repair minor equipment and report other repair needs to supervisor- Be familiar with and ensure safe and proper use of all equipment and chemicals with the understanding of OSHA rules and regulations and MSDS sheets- Oversee special cleaning projects and perform tasks assigned by supervisor or manager- Complete departmental paperwork correctly and in a timely manner, including e-mail correspondence, and shift reports- Must possess knowledge of emergency procedures for the boat and land-based areas- Train and develop overnight heavy duty porter team to exceed cleanliness expectations, including coordination of online compliance training- Must maintain the strictest confidence of any and all confidential and proprietary information disclosed by an Ameristar entity or by a guest.- Perform other duties assigned by the department manager and shift supervisor on duty
- Works with and assigns tasks to workers and inspects completed work for conformance to standards. - Issues, monitors and maintains supplies and equipment. - Resolves workers' problems or refers matters to supervisor. - Monitors employees' hours worked in accordance with Kronos Timesaver Program. - Submits requests for repair of cleaning equipment to the EVS Supervisor. - Requisitions or purchases cleaning supplies and equipment. - Performs duties of workers supervised.- Cleans bathrooms and replenishes supplies.- Maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators and VLT Machines other work areas.- Dusts high areas, including televisions, plants, plexi-glass panels and tops of VLT machines. - Performs preventative maintenance on all janitorial equipment. - Sweeps and picks trash off floors, including entrances and apron. - Cleans spills. - Wipes off VLT Machines and cleans between them. - Washes windows, door panels, and sills. - Empties wastebaskets, and empties and cleans ashtrays, including those at entrances and on the apron. - Dry cleans carpets. - Cleans mirrored ceilings. - Keeps storage rooms clean and organized. - Delivers cleaning and paper supplies. - Answers guest's questions about the facility.
- Adheres to established departmental and property policies and procedures regarding guest service standards.- Coaches, monitors, and develops team members for improved performance.- Assists with the planning and organization of the stewarding department.- Trains team members in proper usage of cleaning solutions and appropriate food handling practices.- Performs inventories; places and receives orders as needed.- Delegates shift station responsibilities and supervises kitchen when called upon.- Maintains cleanliness of work station and all back of house areas.- Practices safe food handling and sanitation duties according to established procedures.- Responsible for ensuring proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils).- Ensures kitchen workers have and use the proper equipment necessary to perform their jobs (e.g. gloves, goggles, cleaning solutions, etc.).- Assists in training kitchen personnel in all aspects of safety.- Maintains records and log books according to established procedures.- Follows up on projects in a timely manner and complies with departmental policies as well as with company rules, regulations, and policies set forth in the employee handbook.- Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA.- Ensures that all equipment is properly maintained; reports malfunctions to the appropriate supervisor.- Works professionally with other departments as needed to accomplish tasks.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Assists in operating issues and makes decisions where deemed necessary. - inspects all areas of responsibility for safety and maintenance concerns and takes action as needed. - Opens and closes outlets in accordance with established procedure to ensure sanitation and to protect company assets. - Communicates closely with supervisor/manager on all operating issues. - Monitors supply needs for operation and cleaning and maintains par levels. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
- Proofread wagering data (programs, tote printouts) and make proper adjustments/decisions. - Monitor, change, and update audio-visual signals. - Answering/screening telephone calls and responding to emails. - Change and update Mutuel Teller assignments, window functions, cash balances, and tote default. - Respond to guest service issues, questions, and/or concerns. - Monitor Mutuel Teller guest service. - Responsible for accurate administrative tracking (payroll, program sales, etc.). - Act as a host for box seat guests. - Take reservations and respond to any questions/concerns. - Prepare accounting activity to include balancing monetary transactions, completing reports, and providing data to Accounting and the Racing Department. - Assist in positioning live race post times competitively to maximize handle on both live racing and simulcast import. - Coordinate data organization of mutuel handle, trends, year to year numbers, etc., for department review. - Enter daily live racing statistics and disseminate to the Racing Department. - Responsibilities include training employees; planning, assigning, and directing work, addressing complaints, and resolving problems.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for the day-to-day cleaning and upkeep of pool facilities. - Assists in the supervision of activities in swimming pool areas; maintains order in swimming areas. - Monitors and inspects swimming pool operations for safety, cleanliness, and guest satisfaction. - Responsible for removal of used laundry and trash from pool area. - Ensures pool cleaning is conducted according to accepted standards and techniques. - Familiar with proper and safe use of machines and chemicals and demonstrates correct procedures to others. - Reports pool facility problems related to structure, equipment, and plumbing to management. - Ensures that dressing and shower rooms are supplied with all hard and soft goods in compliance with company policy. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
As a Lead Rev. Audit Clerk, you will:Shift: 7:00am - 3:30p (Occational 6am)-- 18.00/hr - With minimal supervision, performs complex Auditing and clerical work in connection with the maintenance of financial records and the preparation of financial reportss.- In the absence of the Supervisor, is in charge of the department- Assembles, Audits, and prepares various income control reports according to established procedures- Responsible for training in conjunction with Supervisor.- Checks work for unusual variances or discrepancies and informs Supervisor after investigating variances and discrepancies.- identifies confidential information and follows procedures for safeguarding such information.
- Works closely with Supervisor to monitor standards and operational guidelines - Ensure consistent high quality service standards are maintained - Normal and deep cleaning of inside/outside of ovens, inside/outside of hoods, inside/outside of grills, inside/outside of stoves, inside/outside deep fryers, inside/outside hot boxes, inside/outside salamanders, steam tables, chafers, table and counter tops, inside/outside walk-in refrigerators and freezers, speed racks (Crescors), trash cans & trash dumpsters, glass, brass, ceilings, walls, floors, drains, fans - Deep cleaning steward needs knowledge of taking apart and putting this above equipment back together - Ensure proper storage of equipment, chemicals and restaurant supplies in compliance with departmental, company and OSHA standards, in the dish and pot rooms, kitchens, mop rooms and trash dock. This includes but is not limited to china, glassware, silverware, trash cans, trash dumpsters, pots & pans - Ensure the proper stocking and restocking of all food line china and utensils before, during and after the restaurant hours of operation - Other duties may be assigned
- This position will work a variety of hours and shifts to ensure sanitation standards are upheld. Graveyard, swing, and day shift combinations will not be out of the ordinary. - Maintains work areas (kitchens, cooking preparation, etc.), equipment (cook stoves, grills, stove hoods, deep fryers, etc.), and utensils in a clean and sanitary manner and in accordance with OSHA and ServSafe standards. - Trains and develops Utility staff to exceed established sanitation and cleanliness levels. - Develops equipment cleaning schedules for fixed and movable equipment. - Schedules staff for all shifts in all F&B operations. - Removes garbage and trash, places receptacles in a designated area after cleaning and relining them. - Operates mechanical devices designed to assist such as scrubbers and dishwasher. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen areas and F&B areas: cleaning mats and other walking surfaces, walls, ceilings, & stainless steel. - Carries or transfers by hand-truck, supplies and equipment between storage and work areas. - Stocks serving stations with utensils. - Maintains safe working conditions and practices in the kitchen and eating area. - Assist other departments with their duties if & when time is available. - Must be presentable when reporting to work, wearing appropriate business attire or clean and pressed uniform when applicable. Good personal hygiene required. - Initiates a positive guest experience when working any guest contact position by providing a welcome and/or greeting, making eye contact, smiling, and bidding a warm farewell and good luck, etc.
- Provides physical and video surveillance of the activities of customers and team members in all gaming and money handling areas. - Installs, repairs, and maintains all casino surveillance equipment. - Researches, analyzes, and makes recommendation on best practices and equipment. - Reports and offers solutions to any area of vulnerability to loss from internal or external sources. - Maintains thorough knowledge of Gaming Regulations, company policy, and department procedures. - Maintains compliance with Surveillance Department procedures and company policy. - Works on special projects as assigned by supervisor. - Adheres to established policies and procedures regarding customer service standards. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters - Diagnoses and repairs mechanical and electronic surveillance equipment malfunctions with minimal guidance or assistance.Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before March 31, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through March 31, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before March 31, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities
Responsible for the efficient operation of the Valet areas on assigned shift. Ability to Cover shift if needed. Essential Functions - Coordinates activities of Parking/Valet Team on assigned shift - Supports and enforces established procedures - Surveys all Valet areas and obtains appropriate supplies for shift - Responsible for traffic control and the issuing of valet tickets to guests - Train new team members (All Attendants) - Enters guest/vehicle information into the system - Make sure ticket is filled out completely - Notifies management for any challenges - May work in a gaming-related system - Checks uniforms and appearance - Assist in activities of Valet Driver, Dispatcher, Lane Attendant, Front Doormen (Bellmen), Lockouts, vehicle jumps and complete Shuttle Runs as assigned - Other duties as assigned by management
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Produces menu items as listed in each restaurant; follows all prep lists, and ensures kitchens are stocked and ready for service. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant.- Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records.- Assists with maintaining established quality assurance procedures to ensure acceptable Health Department and customer service standards. - Oversees the preparation of all food items to ensure quality and consistency. - Expedites a la carte to oversee proper portioning, quality, and presentation. - Assists in training new hires. - Assists in planning menus, specials, and recipes. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
The following and other duties may be assigned as necessary:- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Keeps work area clean and free of safety hazards, debris and litter.- Perform all job duties in a safe and responsible manner.- Maintains strict confidentiality in all departmental and company matters.- Attends to guests in pool area, cabanas, daybeds and lounge chairs ensuring memorable visit for the guests.- Maintains open lines of communication with management and security to ensure service standards and safety standards are kept up at all times.- Responds to all situations safely and promptly. - Maintains cleanliness on the pool deck area by removing of any cups, trash and towels regularly. - Ensures all guest area is stocked with towels and supplies.- Performs other job-related duties as assigned
As a Line Cook, you will:Shift: 12:00PM to 10:00PM or 2:00PM to 12:00AM Pay: $14.50 to $18.00 per hour - Prepare all food items according to standard recipes and menus to ensure consistency and quality of product to guests. - Prep, cook and plate all food for the outlet.- Perform all assigned prep work and replenish/restock work station with supplies. - Maintain working knowledge of kitchen equipment including a broiler, steamer, grill, fryer, etc. - Communicates as needed with Lead Cook and Sous Chefs.
