Click column header to sort
About Drift SpaDrift Spa is a holistic wellness escape located within the vibrant energy of Hollywood Casino Aurora — a place where guests can step away from the excitement of the gaming floor and Drift into a sanctuary of stillness, healing, and intentional care. We offer luxurious treatments designed to restore balance, delivered by a team deeply committed to the art of wellness. Now Hiring... Massage TherapistLicensed EstheticianHair StylistNail TechnicianMakeup Artist
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Use of computer to redeem gifts for our guests. - Ability to use a “cutting tool” provided by the company to open large amounts of boxes each gift day.- Ability to lift up to 20 pounds on an ongoing basis during the gift day.- Safety awareness is paramount by assisting to keep areas clean of debris and clutter. Also by adhering to basic rules of safety when lifting and when using company equipment. - Ability to present Forbes 5 star guest service and interactions with both guests and other team members while working in a fast-paced environment.- Ability to stand on feet for the duration of an up to 8-hour shift.- Move boxes from one location to another by carrying, use of...
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
SUMMARYThe Special Project Attendant is responsible for ensuring that all flooring and carpeted areas throughout the property are clean, well-maintained, and presented in accordance with company standards. This position supports both front-of-house and back-of-house operations and plays a key role in maintaining a safe, polished, and welcoming environment for guests and Team Members.- Dust mop and wet mop floors in front-of-house areas- Strip, wax, buff, and maintain hard surface flooring in front-of-house areas- Shampoo carpets and clean upholstery throughout the property- Maintain cleanliness of ceilings, walls, and other high-reach surfaces as assigned- Operate, clean, and maintain floor care and cleaning equipment in proper working condition-...
SUMMARYThe Asian Specialty Cook is responsible for preparing and cooking high-quality Asian cuisine, ensuring consistency, presentation, and adherence to food safety standards. This role maintains kitchen operations, supports culinary staff, and delivers excellent guest dining experiences.- Prepare and cook a variety of Asian dishes according to recipes and quality standards- Ensure proper portioning, presentation, and plating of all menu items- Maintain cleanliness, organization, and sanitation of workstations and kitchen equipment- Monitor food inventory and communicate supply needs to management- Follow food safety, hygiene, and regulatory guidelines at all times- Collaborate with culinary team to maintain consistent menu quality- Assist with...
SUMMARYThe Asian Specialty Cook is responsible for preparing and cooking high-quality Asian cuisine, ensuring consistency, presentation, and adherence to food safety standards. This role maintains kitchen operations, supports culinary staff, and delivers excellent guest dining experiences.- Prepare and cook a variety of Asian dishes according to recipes and quality standards- Ensure proper portioning, presentation, and plating of all menu items- Maintain cleanliness, organization, and sanitation of workstations and kitchen equipment- Monitor food inventory and communicate supply needs to management- Follow food safety, hygiene, and regulatory guidelines at all times- Collaborate with culinary team to maintain consistent menu quality- Assist with...
SUMMARYThe Specialty Cook prepares and executes high-quality, signature dishes in a fast-paced, high-profile restaurant environment. This role ensures consistency, presentation, and adherence to culinary and safety standards while delivering an exceptional dining experience to a discerning clientele, including celebrity guests.- Prepare, cook, and plate signature dishes according to established recipes and presentation standards- Maintain consistency, quality, and creativity in all menu items- Monitor and maintain proper inventory levels; communicate supply needs to management- Follow all food safety, hygiene, and regulatory guidelines- Assist with menu development, daily specials, and seasonal offerings- Collaborate with culinary team to ensure smooth...
SUMMARYThe Specialty Cook prepares and executes high-quality, signature dishes in a fast-paced, high-profile restaurant environment. This role ensures consistency, presentation, and adherence to culinary and safety standards while delivering an exceptional dining experience to a discerning clientele, including celebrity guests.- Prepare, cook, and plate signature dishes according to established recipes and presentation standards- Maintain consistency, quality, and creativity in all menu items- Monitor and maintain proper inventory levels; communicate supply needs to management- Follow all food safety, hygiene, and regulatory guidelines- Assist with menu development, daily specials, and seasonal offerings- Collaborate with culinary team to ensure smooth...
- Performs duties to clear and set-up dining room; assists wait staff in serving food and beverages. - Responds to guest requests for settings, water, condiments, or other dining amenities. - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Sets up, arranges, or takes down dining tables, private dining room, and/or wait stations. - Prepares water pitchers and bread stations; stocks linens and dinnerware. - Cleans and polishes various pieces of table ware and folds napkins. - Assists wait staff in serving guests, carries food trays, and refills water glasses, coffee, and tea. - Cleans, mops, and sweeps storeroom, various kitchen areas, and...
Hollywood Casino Joliet – Chicagoland’s Newest Casino Destination Bring your culinary expertise to the grand stage at Red Lotus, Hollywood Casino Joliet. As a Specialty Cook I, you’ll be the culinary leader on the line, orchestrating service with precision, mentoring junior cooks, and ensuring every plate that leaves the kitchen reflects Chef vision of elegance and flavor.This is more than a kitchen role — it’s your chance to help shape an iconic dining experience from day one.
Hollywood Casino Joliet – Chicagoland’s Newest Casino Destination Bring your culinary expertise to the grand stage at Red Lotus, Hollywood Casino Joliet. As a Specialty Cook II, you’ll be the orchestrating service with precision, mentoring junior cooks, and ensuring every plate that leaves the kitchen reflects Chef vision of elegance and flavor.This is more than a kitchen role — it’s your chance to help shape an iconic dining experience from day one.
- Performs duties to prepare and cook foods such as meats, entrees, soups, and other dishes of medium complexity according to standard recipes. - Transports, dishes up, plates, and presents food products for menus to include various cooking methods, broiling, roasting, sautéing, poaching, braising, boiling, and ala minute cooking in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Checks and ensures adequate supply of foods and seasonings. - Checks that food is properly prepared for cooking and serving. - Prepares foods items of medium...
Start Your Culinary Journey at Sorellina by Giada! Hollywood Casino Joliet – Chicagoland’s Newest Casino Destination Get ready to join the culinary team behind Sorellina by Giada, the exclusive celebrity restaurant inside the brand-new Hollywood Casino Joliet. Created by world-renowned chef Giada De Laurentiis, Sorellina combines authentic Italian flavors with modern techniques to create an unforgettable dining experience. We’re building a team of passionate culinarians who want to learn, grow, and be part of something extraordinary. If you’re looking to sharpen your skills in a fine-dining kitchen and train under experienced chefs, this is your chance to step into the spotlight.
The Specialty Food Runner expedites and delivers completed menu items from the kitchen pass to guests quickly and accurately. This role ensures proper plate presentation, course timing, and order accuracy while maintaining a clean, organized expo window and collaborating closely with servers, bartenders, and cooks to provide an elevated dining experience in our specialty restaurant venues.ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:- Manage the pass/expeditor window: verify tickets, stage plates by seat/position, and prioritize according to fire/cook times.- Dress/garnish plates to specification and confirm presentation standards before leaving the window.- Deliver food promptly to the correct table and seat numbers;...
- Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations.- Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities.- Provides fast, friendly, professional, and responsive customer service to guests.- Maintains cleanliness of designated area.- ices and fills all non-alcoholic drinks for servers.- Opens and closes bar according to established procedures.- Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips.- Maintains strict confidentiality in all company matters.
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.- Resolves service issues according to established guidelines.- Itemizes, totals,...
SUMMARY: Greet and seat guests in restaurant in a courteous and timely manner, and ensure that they receive quality food and service. ESSENTIAL RESPONSIBILITIES include the following. - Answer the phone. Take reservations, answer inquiries, take messages. - Seat guests, greet and show them to seats.- Maintain service in dining area. Check on customers periodically to ensure customer satisfaction with the food, service, etc.- Assist with side work of servers and bussers (e.g., napkin folding, silverware polishing).- Assist servers with set up tasks: wipe down station; straighten, polish, and roll silverware; wipe down and polish stem ware; refill condiments; wipe tables and chairs; check linens, etc.- Assist servers with closing tasks: reset station for next shift,...
- Ensure quality service standards are followed and cost controls are adhered to- Set up serving stations according to checklist- Answer questions regarding food preparation and make menu suggestions- Adhere to established policies and procedures regarding customer service - Assure all tables are clean and properly set- Uphold safety and sanitation standards- Uphold alcohol service regulations
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitors guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.- Promotes gaming events and promotions.- May have to process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Maintains a clean and stocked workstation.- Complies with state, company, and department policies and regulations.- Must have open availability...
SUMMARY The Food & Beverage Outlet Assistant Manager is responsible for supporting the daily operations of an assigned restaurant, lounge, bar, or other food & beverage outlet. This role assists the Outlet Manager in supervising staff, ensuring excellent guest service, maintaining operational standards, and achieving financial goals. The Assistant Manager leads by example, fosters teamwork, and ensures a seamless dining experience that aligns with the property’s brand and service standards. - Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while...
