Job Listings

- Shall ensure the safety of customers, employees and others while on the premises of HCCTR.- Assists customers and employees and reports critical situations (medical emergencies, irate customers, etc).- Continual observation and patrolling, as directed, of the casino premises, buildings and grounds, corridors, barn areas, office areas and parking facilities of HCCTR.- Ensures the integrity of all slot and table games of HCCTR.- Transports gaming chips to and from gaming tables in accordance with internal control procedures.- Performs the drop for table games including poker, in accordance to internal control procedures.- Reports to the Security management, any violations, acts or situations which are detrimental to the best interest of HCCTR. - Examines doors, windows, and...

- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are notified...

Your Daily Responsibilities Include:- Seeking out opportunities to provide exceptional Red-Carpet Service to our guests at all times- Supporting property promotions and events- Maintaining highly visible patrols to insure a safe gaming environment- Assuring quality support to other departments so they may serve our guests more effectively- Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal Controls- Monitoring casino floor for minors- Responding to disturbances, emergencies and alarms in the casino and throughout the property- Maintaining public order and enforce safety rules- Performing table fills/credits- Performing table game drops- Performing Bill Validator drops - Adhering to all Gaming...

- Monitors activities of the staff and guests to ensure compliance with organizational policies, regulatory guidelines, and safety rules.  Takes necessary steps to ensure the safety and security of operations.  - Exercises good judgment in administering emergency medical treatment within the limits of standard or accepted policies and procedures. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Staffs various posts as assigned. - Coordinates with Surveillance on monitoring critical areas. - Maintains visible presence and takes action to ensure the safety and security of guests, staff, and organizational assets. - Monitors and controls...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Serve as the on-duty EMT qualified Security Officer to provide emergency medical care such as first aid, AED, and CPR as necessary.- Acting as liaison between EMS, fire and law enforcement agencies responding to requests for assistance;- Provides comfort and reassurance to ill or injured guests, treats and administers first aid- Provide security on assigned casino or landing area:  maintains high visibility, handles problem situations, watches for safety hazards- Patrol of parking lots- Provide security escorts for all monetary transfers, fills, and...

General Accountabilities:  - Provides protection for the casino, all employees, guests, and company assets. - Guards all transfers of monies and chips on the casino floor as well as the physical transportation of fills and credits. - Responsible for adherence to health, fire, and safety regulations; identifies potential safety hazards and reports such to the appropriate personnel. - Supports and maintains the Margaritaville Resort Casino courtesy guidelines and promotes outstanding guest service. - Assist with disturbances and intoxicated guests as needed. - Always promote safety and confidentiality.  - Perform and complete all duties necessary to comply withMargaritaville’s mandated requirements, which include but are not limited to, gaming-related drops, card and dice...

Your Daily Responsibilities Include: - Seeking out opportunities to provide exceptional Red-Carpet Service to our guests at all times - Supporting property promotions and events - Maintaining highly visible patrols to insure a safe gaming environment - Assuring quality support to other departments so they may serve our guests more effectively - Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal Controls - Monitoring casino floor for minors - Responding to disturbances, emergencies and alarms in the casino and throughout the property - Maintaining public order and enforce safety rules - Performing table fills/credits - Performing table game drops - Performing Bill Validator drops  - Adhering to all...

Your Daily Responsibilities Include: - Seeking out opportunities to provide exceptional Red-Carpet Service to our guests at all times - Supporting property promotions and events - Maintaining highly visible patrols to insure a safe gaming environment - Assuring quality support to other departments so they may serve our guests more effectively - Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal Controls - Monitoring casino floor for minors - Responding to disturbances, emergencies and alarms in the casino and throughout the property - Maintaining public order and enforce safety rules - Performing table fills/credits - Performing table game drops - Performing Bill Validator drops  - Adhering to all...

- Responsible for supervising staff and the overall daily management of a designated shift in the Security department.- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Assists in creating effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.- Ensures customer service standards are followed by all team members and...

- Provide security in entertainment venues including but not limited to, Boogie Nights by maintaining low visibility, handling problem situations, watching for safety hazards, and providing assistance to medical personnel.- Provide security escorts for monetary transfers.- Oversee patron entry and exiting of venue: provide crowd control, check I.D.s, and check for items not allowed in venue.- Provide assistance to customers: give directions, etc. Provide special assistance to disabled patrons as necessary.- Resolve conflicts between patrons in a quiet decisive manner.- Provide training to new officers and serve as a field training officer as needed.- Write detailed reports as required for incidents involving law violations, regulatory violations and/or violations of company...

- -Schedule and maintain all Security activities. Make assignments at the beginning of each shift. -Inspect all officers on shift for appearance (uniform and grooming) and equipment and correct deficiencies when observed. -Will observe, supervise and instruct shift officers in the performance of their duties when needed. -Will brief relieving Supervisor on all incidents during the shift. -Supervise and conduct on-the-job training for all new officers assigned to the shift. -Maintain follow-up to ensure adherence to schedules and work standards. -Ensures proper shift coverage when officers call in by contacting off duty officers to cover when needed. -Will perform as Incident Commander under the Emergency Response. -Plan until relieved by higher authority. -Must always present self in a...

- Responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game. - Responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. - Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. - Responsible for directly monitoring casino gaming activity in accordance with all applicable rules and regulations in order to assist in reaching profitability, guest satisfaction, and workforce strength and compliance goals.  - Provides encouragement,...

- You must have 2 years of Table Games experience within the last 10 years as a Certified Dealer.- Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest.- As a dealer, must have the ability to deal multiple games as listed above while ensuring game protection in accordance with policy and procedures. Position requires that cast member be able to fill in as a supervisor when needed.- As a Senior Dealer, has the ability to supervise dealers, protect the integrity of the game at all times, assist guest when needed, enforce procedures related to games.- As a Senior Dealer, must be able to accurately complete any and all necessary documentation needed to properly track guests’ play and issue...

- Protects the assets of Hollywood Casino St. Louis. - Responsible for room operations in the absence of the Surveillance Supervisor or Surveillance Lead.- Ensures accuracy of all daily reports and log books. - Observes and reports any irregularities.- Assists in the training/testing of new agents and ongoing training/testing for experienced agents. - Responsible for compliance with Missouri Gaming Commission rules and approved System of internal Controls. - Maintains compliance with and enforcement of Surveillance department rules. - Ensures other departments are in compliance with their individual operation procedures and internal Controls. - Performs the duties of a Surveillance Officer. - Takes responsibility with problems that may occur in the room (attitude...

- Employee will attend all daily pre-shift meetings to understand daily chef specials, wine pairing, and any other information such as special guest requests and reservation list for evening’s shift. - Employee will, with prescribed questions, ascertain guests’ agenda for the evening, suggestively recommending appetizer, dinner, and wine selections. - Employee will check his/her section for cleanliness, spotless tabletop glass, and silverware. - Employee will use POS system to accurately account for all consumed food and beverage per guest. - Accurately delivers to all guests the items ordered. - Assists other employees in food and beverage delivery - Attends required Quality & Training classes from HR or Training Department. - Anticipates our guests’ needs at all times. - Attends all...

General Accountabilities:  - Provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff, and culinary production team. - Helps guests select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions. - Maintains dining ambiance with an enthusiastic attitude. - Transmits orders to bar and kitchen by recording guest choices and identifying guest special dietary needs and special requests. - Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, drink orders, and being alert to guest spills, and other special needs. - Obtains revenues by totaling charges, issuing bills,...

The server is responsible for writing down each customer’s order, submitting it to the kitchen and bringing out the correct dishes and beverages to each diner. ESSENTIAL RESPONSIBILITIES  - Deliver internal and external guest service in accordance with company service standards- Performs all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who are intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy- Communicate accurate detail of all menu items and preparation methods as necessary  - Operating a POS system- Assists with overall room functions by performing duties that include cleaning, bussing, and resetting tables, menus, and rolling silverware as needed-...

- Assists in the preparation (i.e. set-up and break down) of banquet and special event functions.- Accomplishes all assigned services and tasks as directed.- Ensures that uniform is clean and presentable at all times.- Ensures that the work area is clean and safe at all times.- Must be able to stand for a full shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

ESSENTIAL DUTIES AND RESPONSIBILITIES- Promptly and accurately take beverage and food orders, transmit orders to Culinary team and serve food items to guests.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of POS System, cash bag or bank. - Provide table service to customers according to department standards.- Follow appropriate food handling procedures to ensure safe, quality products.- Maintain cleanliness/appearance of assigned area, stock/restock supplies and complete side duties according to department standards. - Participate as a team member with all servers, bussers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient...

- Greets guests and verbally acknowledges each guest promptly.- Serves as an ambassador of an excellent guest dining experience.- Prepares restaurant and tables for service.- Responsible for a certain section(s) and provides superb service following the service standards.- Shows enthusiasm towards guest and products.- Helps follow servers; maintains a team mentality.- Accurate computer input of orders and delivery of food, wine and beverages.- Reconciles checks, thank guests and invites them back.- Clears and resets tables.- Maintains awareness of guest alcohol intake in accordance with RAMP guidelines.- Stocks side stations throughout the shift; Performs opening/closing side work.