Job Listings

This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests.-  Make change for guests as requested.- Count change wallet at start and end of shift.- Payout jackpots to winning guests and complete required logs.- Complete necessary tax forms for qualifying jackpots.- Perform minor repairs on slot machines.- Check and replenish TITO tickets as necessary.- Maintain excellent Guest Service while conducting self in professional manner.- Assist guests with questions or direct to appropriate party.- Must be able to stand and/or walk for extended periods of time.- Other duties as assigned.

SUMMARY: Provide excellent guest service on paying out jackpots and handling minor slot machine malfunctions.  Serve beverages to casino guests in a prompt and friendly manner to ensure their satisfaction by providing excellent service to customers.  Assist casino customers by promoting the Mychoice reward program and its benefits through customer sign-ups.    ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Promote and maintain all steps in the customer service program with each patron and employee you may come in contact with - Handle jackpot requests and transactions. - Replenish slot machine printer paper on all slot products. - Reset machines and repair minor malfunctions. - Count and verify change bank amounts. - Take orders and serve non-alcoholic drinks to customers on the casino floor. -...

- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for the repair, maintenance, and general operating condition of slot machines. -- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance. - Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance. - Utilizes shop machines to fabricate standard or routine parts. - Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either. - Responsible for the machine initial fills. - Assists in jackpot payouts and the verification process. - Responsible for the inspection, installation, and removal of...

- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for the repair, maintenance, and general operating condition of slot machines. - Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance. - Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance. - Utilizes shop machines to fabricate standard or routine parts. - Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either. - Responsible for the machine initial fills. - Assists in jackpot payouts and the verification process. - Responsible for the inspection, installation, and removal...

- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for the repair, maintenance, and general operating condition of slot machines.- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.- Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.- Utilizes shop machines to fabricate standard or routine parts.- Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.- Responsible for the machine initial fills.- Assists in jackpot payouts and the verification process.- Responsible for the inspection, installation, and removal of slot...

SUMMARY: Responsible for the overall repair and maintenance of all slot machines and gaming devices shift in accordance with property policies and procedures.  Responsible for providing efficient service to all slot guests and ensures slot machines are monitored and repaired on a continual basis for full capacity operation. ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Promote and maintain all steps in the customer service program with each patron and employee you may come in contact with. - Perform preventative maintenance: clean, inspect, adjust, and test various machine parts. - Perform floor maintenance: trouble shoot and repair machine malfunction problems as they occur during gaming. - Assist floor supervisors with malfunctions and answer floor calls. - Answer floor calls excluding...

- Responsible for supervising and managing staff in the Slot Tech department.  Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. ...

Provide amazing guest service. Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with troubleshooting, repair, maintenance and monitoring of all electronic gaming devices and equipment. Assist with conversions and moves. Parts running.   Essential Functions   - Provide amazing guest service. - Maintain a positive and professional attitude at all times. - Assist with repairs, rebuilding of games, and hands on training of all gaming devices and related systems. - Conduct preventive maintenance and cleaning of slot machines and other equipment. - Advise and assist Slot Techs and fellow Trainees. - interact with slot Techs regarding day to day operations of all equipment. - Do runs from casino floor to shop and back for parts as necessary. - Ensure...

- Responsible for the overall repair and maintenance of all Electronic gaming devices. - Performs major and minor, scheduled and nonscheduled repairs on slot machines- Maintains accurate records identifying repairs of department equipment in accordance with department policies and procedures - Promotes positive public relations internally and externally - Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service - Verifying and repairing all related gaming equipment- Responsible for customer relations. - Performing repair to slot machines - Handles customer relations and minor customer disputes - Ensures the...

- Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development - Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs technicians- Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction  - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures- Performs technician job responsibilities throughout shift- Presents oneself as a credit to the Company and encourages others to do the same - Performs all other related and compatible duties as assigned 

- Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development  - Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs technicians - Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction   - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures - Performs technician job responsibilities throughout shift - Performs all other related and compatible duties as assigned 

- Exceptional Role Model of Excellent Guest Service skills and Teamwork. - Must have advanced knowledge of electronics (Degree program or equivalent knowledge/experience) -- Understands & can interpret the Marquee Rewards programs for our guest - Have an in depth knowledge about slot equipment, including: - Know all the aspects of Slot Performance related to internal Controls & OCCC regulations - Ability to troubleshoot common & uncommon problems that occur on electronic circuit boards. Able to perform basic board repairs and diagnose difficult machine problems - Ability to trouble shoot, set up and option all Progressive controllers and DM systems on the casino floor - Take Lead on Projects, able to perform all aspect of a project and assist Tech 1 and Tech 2 to complete...

- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of this position.- Troubleshoot and repair all slot machines and related equipment.- Safeguards all assigned areas.- Performs all slot moves and changes as directed.- Ensures that all gaming devices are in proper working order.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

- Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development - Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs technicians- Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction  - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures- Performs technician job responsibilities throughout shift- Presents oneself as a credit to the Company and encourages others to do the same - Performs all other related and compatible duties as assigned 

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for troubleshooting and repairing all circuitry and electrical components of slot and/or gaming electrical equipment.- Reports serious technical problems or abnormalities to leadership. - Responsible for performing repairs and maintenance tasks on slot machines and associated gaming equipment.- Ensures the smooth operation of our slot machines which includes but is not limited to minimizing downtime and maintaining a comprehensive inventory of necessary parts.- Executes  repairs and component-level circuit board repairs to uphold the inventory of slot machine associated equipment.- Conducts maintenance and repairs on slot machines, slot machine parts, and other...

- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Slot Technical Department.- Troubleshoot and repairs of all circuitry and electrical components.- Safeguards assigned assets.- Reports serious technical problems of abnormalities to the Slot Technical Manager.- Ensures that proper inventories are kept on small parts locks and keys.- Oversees moves and general operations to ensure that Gaming Regulations and Safety standards are met.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Manager or a member of management.

- Promoting a fun and exciting environment with a positive and upbeat attitude - Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development - Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs technicians- Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures - Performs technician job responsibilities throughout shift - Presents oneself as a Credit to the Company and encourages others to do the same - ...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for maintaining and upkeep of knowledge regarding the Smart ETG Pit games, property, loyalty reward program, and anything related to the property.     - Serves as a Smart ETG Ambassador for the property by creating an entertaining and positive guest experience within policies and procedures.  - Ensures work area is always clean. - Responsible for accurately collecting and recording Smart ETG game information.  - Responds to guest needs according to service, policy, and procedure expectations.  Escalates potential issues and/or concerns to Manager as needed. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest...

- Responsible for providing excellent customer service for all casino guests playing a Smart Pit Electronic Table Game (Smart ETG).  This includes but is not limited to proactively explaining the Smart ETG rules, anticipating guest needs, and how to play, answering questions about the property or loyalty reward program.- Responsible for maintaining and upkeep of knowledge regarding the Smart ETG Pit games, property, loyalty reward program, and anything related to the property.     - Serves as a Smart ETG Ambassador for the property by creating an entertaining and positive guest experience within policies and procedures.  - Ensures work area is always clean. - Responsible for accurately collecting and recording Smart ETG game information.  - Responds to guest needs according to...

- Responsible for providing excellent customer service for all casino guests playing a Smart Pit Electronic Table Game (Smart ETG).  This includes but is not limited to proactively explaining the Smart ETG rules, anticipating guest needs, and how to play, answering questions about the property or loyalty reward program.- Responsible for maintaining and upkeep of knowledge regarding the Smart ETG Pit games, property, loyalty reward program, and anything related to the property.     - Serves as a Smart ETG Ambassador for the property by creating an entertaining and positive guest experience within policies and procedures.  - Ensures work area is always clean. - Responsible for accurately collecting and recording Smart ETG game information.  - Responds to guest needs according to...