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- Observing and reporting any and all gaming violations and/or thefts of company property- Operating monitor room equipment, including basic computer functions- Participating in court actions relating to gaming violations- Learning and using two card count system - Learning all games in use and all procedures and cheating indicators of such games - Writing proper reports as needed in a timely manner - Responding to surveillance supervision and gaming control requests - Responding to requests of all other departments when necessary
- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Maintains surveillance watch of designated area and activities; records any irregular activity as required. - Reports verbally and in writing any violations of Gaming Regulations or company policies and procedures as well as any safety considerations to the appropriate supervisor or manager. - Reports and offers solutions for any area of vulnerability to loss from internal or external sources. - Maintains thorough knowledge of and compliance with Gaming Regulations, company policies, and departmental procedures.- Works on special...
- The clandestine monitoring of the gaming conducted at the slot machines. - The clandestine monitoring of the operations conducted at and in the cashiers' cage and any satellite cage. - The clandestine monitoring of the operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines. - The clandestine monitoring of the count processes conducted in the count room. - The clandestine monitoring of the movement of cash and slot cash storage boxes. - The clandestine monitoring of the entrances and exits, the gaming floor and the count...
- Protects company assets by observing the activities of employees and customers via surveillance cameras.- Reviews video footage on cases of patron/internal control disputes.- Completes daily activity report and notes any pertinent facts. - Monitors recording equipment and checks equipment operation.- Notifies appropriate person when infractions, cheating, etc., are observed, including MGC agent on duty.
- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Maintains surveillance watch of designated area and activities; records any irregular activity as required. - Reports verbally and in writing any violations of Gaming Regulations or company policies and procedures as well as any safety considerations to the appropriate supervisor or manager. - Reports and offers solutions for any area of vulnerability to loss from internal or external sources. - Maintains thorough knowledge of and compliance with Gaming Regulations, company policies, and departmental procedures. - Works on special projects and...
- Responsible for the clandestine monitoring of the following:- The gaming conducted at the slot machines. - The operations conducted at and in the cashiers' cage and any satellite cage. - The operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines. - The count processes conducted in the count room. - The movement of cash and slot cash storage boxes. - The entrances and exits, the gaming floor and the count room. - The gaming conducted at the table games. - The operation of any satellite cage or Poker room cage.- The storage areas used for the storage of chips,...
- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Maintains surveillance watch of designated area and activities; records any irregular activity as required. - Reports verbally and in writing any violations of Gaming Regulations or company policies and procedures as well as any safety considerations to the appropriate supervisor or manager. - Reports and offers solutions for any area of vulnerability to loss from internal or external sources. - Maintains thorough knowledge of and compliance with Gaming Regulations, company policies, and departmental procedures. - Works on...
- Must be 21 years of age or older.- Must possess a High School Diploma or Equivalent.- Responsible for fostering a fun environment. - Responsible for being a gracious host to all co-workers.- Responsible for promoting a positive influence when participating in company-sponsored events.- When assigned to surveillance monitoring room, "patrols" the facility through the pan, tilt and zoom cameras, and records all pertinent activity on the digital video recording systems. Logs and marks recordings and files them in one of several repositories depending on the activity depicted.- Must learn policies, procedures, Internal Controls and State Regulations for all gaming and cash handling positions to recognize and respond to any deviations by employees.- Similarly, "patrols" the...
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- When assigned to surveillance monitoring room, "patrols" the facility through the pan, tilt and zoom cameras and records all pertinent activity on the digital video recording systems. Logs and marks recordings and files them in one of several repositories depending on the activity depicted.- Must learn all table games offered at property and be trained in cheating methods and card counting in order to be able to recognize that activity when it is occurring- Must learn policies, procedures, Internal Controls and State Regulations for all gaming and cash...
- Responsible for the clandestine monitoring of the following:- The gaming conducted at the slot machines. - The operations conducted at and in the cashiers' cage and any satellite cage. - The operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines. - The count processes conducted in the count room. - The movement of cash and slot cash storage boxes. - The entrances and exits, the gaming floor and the count room. - The gaming conducted at the table games. - The operation of any satellite cage or Poker room cage.- The storage areas used for the storage of chips,...
JOB SUMMARY: The Surveillance Agent plays a crucial role in maintaining the security and safety of the property. Responsibilities include monitoring and recording activities through the surveillance systems and preparing detailed logs of pertinent events. The Surveillance Agent also collaborates with the Surveillance Manager to document any questionable activities for review. ESSENTIAL DUTIES AND RESPONSIBILITIES:- Observe all casino operations via surveillance cameras and tape any potential cheating infractions.- Operate all surveillance computer equipment, including monitoring/patrolling all areas of the facility through the pan, tilt, and zoom cameras.- Record any pertinent activity on the video recording systems.- Log and mark recordings and file them in one of...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and overall coverage mandated by Gaming regulations. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team...
General Accountabilities: - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Observes and reports all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. - Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems.
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department.- Observes activities of customers and cast members in all gaming and money handling areas.- Reports to Surveillance Supervisor and Director of Surveillance. Will notify gaming commission agents and/or Mississippi State Tax Commission agents when appropriate.- Ensures compliance of all company and departmental policies and procedures.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Any and all duties as assigned by your Supervisor or a member of management.
Responsible for successful completion of the Surveillance Operator training program. Training will include surveillance instruction on detecting illegal activity or violations of company and surveillance policy and procedures. Training will also include instruction of compliance requirements for Federal, State and local gaming laws and regulations. Essential Functions - Observe activity on video monitor and detect illegal activity- Change tapes in VCR- Maintain accurate and complete logs- Make clear and usable video tapes- Testify in court- Enforce all gaming laws and regulations- Enforce all company policies and procedures- Other job related duties as assigned
- Following all Surveillance Policies and Procedures, as they apply to the Accounting, Internal Controls and Commission Rules and Regulations.- Establishing priorities, plan, supervise and ensure open lines of communication exist between surveillance and other departments Formulating, implementing and enforcing the rules and regulations of the Surveillance Department- Performing the functions of the Surveillance team, as needed- Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high-quality customer service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result- Management...
- Responsible for the installation and maintenance of CCTV system and related equipment. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - installs surveillance cameras and lenses. - Runs cabling as needed. - Sets up monitor and VCR/DVR racks. - installs monitors, DVR’s, VCR’s, Quads, and Multiplexers. - Programs electronic equipment. - Develops maintenance program. - Cleans and services all equipment. - Coordinates movement of surveillance equipment and cameras. - Coordinates repair and maintenance of surveillance equipment and cameras. - Other duties as assigned.
- Responsible for supervising staff and management of daily operations in the Table Games department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Works closely with department leadership to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability. - Makes suggestions for improvement on...
**Sign-On Bonus** Pay-out will be paid as follows:- $500 in 30 days- $1000 in 90 days- $1000 in 180 days ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department.- Provides oversight for all games, game protection, and overall operation of the table games on their assigned shift. - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing...
