Job Listings

- General maintenance, troubleshooting and repair of Slot Machines. - Respond to any machine malfunctions on the casino floor. - Assist customers with questions and complaints regarding slot machines. Provide answers, explanations and rectify problems as appropriate. - Prove a high level of customer service to guests and team members. - Understand and adhere to call company standards, policies and procedures. - Complete required training and development objectives within assigned time frame. - Projects a positive attitude and image at all times. - Collaborate and work within a team-driven environment. - Accurately prioritize, organize and complete multiple tasks. - Complete required paperwork in a timely manner. - Meet attendance guidelines of the job and adhere to the regulatory,...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for troubleshooting and repairing all circuitry and electrical components of slot and/or gaming electrical equipment.- Reports serious technical problems or abnormalities to leadership. - Responsible for performing repairs and maintenance tasks on slot machines and associated gaming equipment.- Ensures the smooth operation of our slot machines which includes but is not limited to minimizing downtime and maintaining a comprehensive inventory of necessary parts.- Executes  repairs and component-level circuit board repairs to uphold the inventory of slot machine associated equipment.- Conducts maintenance and repairs on slot machines, slot machine parts, and other...

- Adheres to departmental and property policies and procedures regarding guest service standards. - Performs minor maintenance on machine interiors, including such functions as clearing bill jams, replacing lights, fixing button problems, etc. - Maintains visual aesthetics of slot machines and video monitors by cleaning slot reels, glass fronts, and display signs. - Notifies slot shop personnel of any major machine malfunctions. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.

 General Accountabilities:  - Responsible for responding to work orders of slot machines in a timely and professional manner.  - Conducts emergency drops on machines and monitors drop software to ensure how to respond in an efficient and timely manner. - Inspecting and testing assigned equipment, noting all defective parts and making recommendations for correction. - Maintain maximum efficiency, performing preventative maintenance to slot machines either on the floor or in the slot shop, observing all safety regulations in the performance of assigned duties and reporting any safety hazards to assigned supervisors. - Troubleshoots, replaces, or repairs components (Such as bill acceptors, player tracking displays, card readers, etc.). 

- Responsible for maintaining and upkeep of knowledge regarding the Smart ETG Pit games, property, loyalty reward program, and anything related to the property.     - Serves as a Smart ETG Ambassador for the property by creating an entertaining and positive guest experience within policies and procedures.  - Ensures work area is always clean. - Responsible for accurately collecting and recording Smart ETG game information.  - Responds to guest needs according to service, policy, and procedure expectations.  Escalates potential issues and/or concerns to Manager as needed. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in...

- Responsible for maintaining and upkeep of knowledge regarding the Smart ETG Pit games, property, loyalty reward program, and anything related to the property.     - Serves as a Smart ETG Ambassador for the property by creating an entertaining and positive guest experience within policies and procedures.  - Ensures work area is always clean. - Responsible for accurately collecting and recording Smart ETG game information.  - Responds to guest needs according to service, policy, and procedure expectations.  Escalates potential issues and/or concerns to Manager as needed. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in...

- Serve food and drink to guests; Fast paced beverage service.- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Keeps designated working area clean and organized; assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards.- Knows and promotes current casino events and programs.

- Develops, manages, and implements operational goals and monitors achievements of performance and profit objectives for social strategy for L'Auberge Casino & Hotel Baton Rouge- Responsible for assisting in the budget process, provides recommendations, ensuring compliance to departmental budget initiatives, reporting budget concerns to manager. - Responsible for monitoring and managing the property Facebook, Instagram, Twitter pages. - Maintains daily assigned workflow and follows through with execution of organic and paid social media.- Develops, schedules, and monitors all Social Media feedback and content and responds in accordance with response rule best practices as set forth by corporate marketing or industry standards.- Assists with Social Media creative design workflow,...

ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:  - Supports operational goals and monitors achievements of performance for social success for Hollywood Casino St. Louis, River City Casino and Hotel, and Argosy Alton - Responsible for assisting with monitoring and managing the property Facebook, Instagram, Twitter pages.   - Assists with daily assigned workflow and follows through with execution of organic and paid social media. - Develops, schedules, and monitors all Social Media feedback and content and responds in accordance with response rule best practices as set forth by corporate marketing or industry standards. - Assists with social mediacreative design workflow,feedback, and placement in coordination with Regional...

The soft count clerk collects and counts the currency from the casino on a daily basis. ESSENTIAL RESPONSIBILITIES  - Ensure soft currency is accounted for and recorded in accordance with company policies and procedures- Ensures company assets are properly accounted for and secured- Manually counts large amounts of currency- Accounts for all Table Games documentation- Operates a currency counting machine- Ability to function with secured access for ingress/egress to Count Room- Attends departmental and company meetings as required

The soft count clerk collects and counts the currency from the casino on a daily basis. ESSENTIAL RESPONSIBILITIES  - Ensure soft currency is accounted for and recorded in accordance with company policies and procedures- Ensures company assets are properly accounted for and secured- Manually counts large amounts of currency- Accounts for all Table Games documentation- Operates a currency counting machine- Ability to function with secured access for ingress/egress to Count Room- Attends departmental and company meetings as required

Summary: Responsible for the collection and count of slot cash cans from the gaming floor and the subsequent cash and ticket count conducted in the count room in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals.  Safeguard casino assets at all times.   Count Team members are paid hourly, working Mondays and Fridays as well as the first of the month. Count team members shift length will vary based on business volume and will regularly be longer than an 8 hour shift.   Essential Duties And Responsibilities: - Promote and maintain all steps in the Red Carpet Customer Service program with each casino guest and fellow employees you come in contact with using S.T.A.R.S. - Exchange “hot” slot cans for “cold” slot cans through a process of...

- Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities- Administers all aspects of food preparation ensuring kitchen is clean, well stocked and problem-free- Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items - Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed - Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe) - Supports safety and accident prevention programs (knife handling, proper lifting)  -...

This position qualifies for a $2,000 Sign-On Bonus PLUS Competitive Benefits Packages, 401K Program with a Company Match, Property Amenity Discounts (F&B outlets, Starbucks, Retail and Spa) and more! - Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Produces menu items as listed in each restaurant; follows all prep lists and ensures kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior...

The Lead Cook is responsible for the day-to-day operations in the assigned outlet/s. The Lead Cook is responsible for coordinating activities and training of cooks, and other kitchen staff engaged in preparing and cooking foods for various outlets to ensure an efficient and effective food service and product. ESSENTIAL DUTIES & RESPONSIBILITIES:- Responsible to the Sous and Executive Chef successful performance of assigned duties.- Responsible for the supervision and performance of cooks and kitchen employees.- Plans and coordinates menus along withSous Chef and Executive Chef.- Determines time and sequence of cooking operations to meets meal serving hours.- Delegates to Cooks the responsibilities for preparation of foods via production sheets.- Directs other kitchen staff...

- Responsible for providing guidance and daily supervision to staff in the department.  Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Produces menu items as listed in each restaurant. Follows all prep lists and ensure kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists with...

- Ability to follow all recipes and control procedures.- Responsible for maintaining consistent attendance and performance records.- Maintain food cost within budgeted parameters.- Control portion size, minimize waste, and present menu items according to specifications.- Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and Pennsylvania state regulations.- Prepare weekly schedules and control labor costs.- Educate, train, and manage Cooks to follow policies and standards.- Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food.- Perform all culinary job functions within immediate area when necessary.

- Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities, and facilities.- Administers all aspects of food preparation, ensuring kitchen is clean, well stocked, and problem-free.- Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness, and efficient preparation of all food-related items.- Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian, and prep when needed.- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe).- Supports safety and accident prevention programs (knife handling, proper...

- Assists in hiring and training, and responsible for motivating, evaluating, and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Produces menu items as listed in each restaurant. Follows all prep lists and ensure kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates...

- Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities- Administering all aspects of food preparation ensuring kitchen is clean, well stocked and oblem-free- Recommending changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient  preparation of all food related item- Performing the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed- Meeting or exceeding all State and Company sanitation requirements (ServSafe)- Supporting safety and accident prevention programs (knife handling, proper lifting) -...