Job Listings

The Vice President of Interactive Marketing serves as the marketing leader for our wholly-owned interactive division (theScore and PENN Interactive). This individual will develop and lead brand positioning, promotional strategy, and guest acquisition and retention initiatives for the online division in collaboaration with corporate partners. This position is remote (within the United States) and requires icasino experience. The following and other duties may be assigned as necessary: - Manage marketing strategy for PENN’s interactive products including the Score, The Score BET, ESPN BET, Hollywoodcasino.com and PENN Play social casino, including user acquisition, CRM, activation, cross-sell, brand development, affiliate, and new channels.- Oversee marketing and partnership...

- Develops and executes strategic marketing direction to include marketing reinvestment, direct marketing, advertising, public relations/community relations, and entertainment for the properties which generates trial and builds long term relationships with customers and strengthens the brand value. - Develops and implements annual marketing plan for the property that supports the overall brand strategy for the company. - Drives improved program results in all areas of responsibility through staff development and training programs, and established methods, procedures, and guidelines to maintain desired standards and high quality service; monitors results through inspection, evaluation, and analysis.  Makes changes if necessary to achieve end result. - Responsible for assessing,...

- Performs daily set up of bar and service areas.- Maintains butler pantry and specific supplies.- Utilizes charm, warmth, extreme discretion, confidentiality and cordiality in providing attentive, highly detailed unobtrusive service to guests. - Knows guests by name, personal preferences.- Use departmental cleaning and sanitizing chemicals per OSHA, departmental and manufacturer operating standards- Inserts necessary chemicals, detergents and additives to ware washing machine chemical supply systems- Informs management of any product shortages, equipment failures or staffing issues in a timely manner- Cleans front and back bar counters, shelving, refrigerators, other equipment and floors- Cleans Beverage department glasses using mechanical ware washing equipment- Stocks...

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Identify and develop personal relationships with new and first-time guests- Explain the benefits of the PENN Play program to guests and offer to sign them up for a player’s card- Provide personal service to assigned VIP players, issuing complementaries based on player ratings as needed- Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events- Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters- Promote casino events via telemarketing and other...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Exchange currency for guests- Responsible for the monitoring of VLT machine activity- Perform routine machine repairs and service, including jackpot and ticket fill process and responding to change lights.- Print replacement and issue new Marquee Rewards cards- Closely monitor customer needs by visibly circulating and interacting with patrons- Must be knowledgeable of all special events and promotions available to customers- Must at all times demonstrate friendly, ethical cooperative behavior with customers and co-workers- Actively seeking out...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Exchange currency for guests- Responsible for the monitoring of VLT machine activity- Perform routine machine repairs and service, including jackpot and ticket fill process and responding to change lights.- Print replacement and issue new Marquee Rewards cards- Closely monitor customer needs by visibly circulating and interacting with patrons- Must be knowledgeable of all special events and promotions available to customers- Must at all times demonstrate friendly, ethical cooperative behavior with customers and co-workers- Actively seeking out...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Perform the service functions of exchanging currency, redeeming payout tickets, helping in dispatch or aiding VLT floor attendants with service calls and conducting pre-shifts as needed due to business demands and volume; coordinate guest’s satisfaction resolution- Ensures all assignments are completed during each shift- Provide witnessing/authorizing signature for VLT jackpot payments as described by department policies- Maintain cleanliness of gaming floor including keeping chairs pushed in, disposing of cups, and any other light cleaning...

The following are responsibilities for both Hollywood Casino St. Louis and River City Casino.  This is a dual property position.  - Responsible for directing the overall operations and staff of the Table Games/Slots/Poker department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Enthusiastically supports, actively promotes, and demonstrates superior customer...

Ready to Walk into your dream Job? Join us at Hollywood Casino at Charles Town Races for our Find Your Fun Career event, where your career could be just a few steps away. We’re hosting walk-in interviews every Thursday from 3:00pm-5:00pm. Why Attend?- Casual and Fun Environment: We offer an exciting employee rewards programs along with employee focused events!- Inclusive Culture: At Hollywood Casino at Charles Town Races, we celebrate diversity and embrace the unique perspectives that each team member brings.- Exclusive Perks: Team members at Hollywood Casino at Charles Town Races receive discounts and benefits starting day one!Date and Time: Every Thursday from 3:00pm-5:00pm Location: 611 Finish Line Ave., Ranson, WV  25438 What to bring:- Resume (not required)-...

Ready to Walk into your dream Job? Join us Hollywood Casino Perryville for our Find Your Fun Career event, where your career could be just a few steps away. We’re hosting walk-in interviews every Friday from 1:00pm-3:00pm. Why Attend?- Casual and Fun Environment: We off an exciting employee rewards programs along with employee focused events!- Inclusive Culture: At Hollywood Casino Perryville, we celebrate diversity and embrace the unique perspectives that each team member brings.- Exclusive Perks: Team members at Hollywood Casino Perryville receive discounts and benefits start day one!Date and Time: Every Friday from 1:00pm-3:00pm Location: 1201 Chesapeake Overlook Pkwy Perryville, Maryland (HR office right hand side back of the building. The Glass doors with Human...

Position SummaryPromote and maintain the utmost integrity and the highest caliber customer service to all patrons/team members. Responsible for supporting the Wardrobe operations. Essential Functions- Responsible for providing Wardrobe for casino team members- Oversee centralized Wardrobe Team to ensure uniforms are appealing, laundered, inventoried and maintained while being purchased for the best possible prices for the property- Research and partner with department leaders for uniform modifications- Maintain records of all items that have been ordered, organize and track purchases by departments and assist the receiving department to ensure items purchased are consistent with orders- Submit purchase requisitions/blanket orders for approval- Partner with other...

- Loading, unloading, delivering, stocking and rotating all products passing through the receiving dock and designated storerooms.  All stock items to be put away and pulled based on computer locations listed on the Receiving worksheet and inventory issues.   - Filling requisitions from the designated storerooms and delivering them to the proper locations.    - Physically counting any and all inventory items as directed.    -  Maintaining q designated work area in a neat, clean, sanitary, and organized condition.

- Assist with shipping and receiving, unloading trucks, checking in inventory, matching purchase orders to bills of lading and distributing inventory and non-inventory items accordingly. - Read requisitions and shipping orders to determine items to be moved, gathered or distributed and/shipped. - Fill requisitions for inventory and non-inventory items and distribute items to requesting department. - Record amounts of materials or items received or distributed vial appropriate computer program. - Ensure warehouse is accessible, clean, organized and operating in a safe and efficient manner; reports any unsafe or hazardous conditions. - Maintains proper storage of inventory merchandise to avoid spills or spoilage; rotates stock according to schedule. - Prepare and ensure parcels are...

- Responsible for learning and being familiar with the facility’s room outlets, and for being able to answer general questions regarding the property.- Reads food orders from computer printouts, and prepares food items, according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room...

- Able to utilize all Wok Station equipment and other equipment in the kitchen to the level of "advanced". - Maintains a thorough working knowledge of, and ability, to execute Asian cooking styles and techniques not limited to, wok station, stir-fry, etc. - Ensures that the Asian product, taste, and presentation exceed customer expectations and Food & Beverage standards. - Assists with Sushi station as needed. - Responsible for assisting in the preparation of a la carte and buffet food items. Assists cooks and Sous Chefs as directed. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Is knowledgeable of and adheres to proper time/temperature controls. - Properly covers labels and dates any/all food products as necessary before storage. -...