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- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and stocked workstation
- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner. - Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Responsible for additional side work as assigned. - Maintains strict confidentiality in all company matters.
- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner.
- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner. - Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Responsible for additional side work as assigned. - Maintains strict confidentiality in all company matters.
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and stocked workstation
- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner. - Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Responsible for additional side work as assigned. - Maintains strict confidentiality in all company matters.
- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Handles money according to procedure- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean and stocked workstation
- Make routine rounds of assigned section to obtain beverage orders, such as wine, bottled or draft beers, and non-alcoholic beverages with proper garnishes from guests- Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks- Deliver beverage orders and provide amenities to guests such as matches, beverage napkins, and ashtrays throughout assigned section and maintain assigned section by collecting used glassware, ashtrays, and trash- Observe and enforce Health Department regulations regarding handling, storage, and cleanliness - Adhere to alcohol safety standards and liquor laws- Delivers superior internal and external guest service
- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Handles money according to procedure- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean and stocked workstation
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and stocked workstation
- Make routine rounds of assigned section to obtain beverage orders, such as wine, bottled or draft beers, and non-alcoholic beverages with proper garnishes from guests- Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks- Deliver beverage orders and provide amenities to guests such as matches, beverage napkins, and ashtrays throughout assigned section and maintain assigned section by collecting used glassware, ashtrays, and trash- Observe and enforce Health Department regulations regarding handling, storage, and cleanliness - Adhere to alcohol safety standards and liquor laws- Delivers superior internal and external guest service
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with Hollywood Casino Perryville policies, procedures and standards.- Knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends.- Responsible for mixing drinks to deliver to guests.- Work as part of a team to provide beverage service as well as share gratuities with other Team members as appropriate.- Monitor guests needs on a continuous basis and ensures all requests are promptly fulfilled.- Maintains appearance of casino floor and work area.- Accurate and efficient use of POS system.- Monitor guests alcohol intake in accordance with training- Assist other beverage personnel with maintenance such as side work and opening/closing duties.- Participate as a team member with all servers, bartenders, bar backs, supervisors, and any other casino personnel to ensure efficient operations.- Will adhere to all policies, procedures, rules and regulations of Gaming and Leisure Properties, Perryville, and the Maryland State Lottery.- Assist with Marketing & Promotions as needed.- Will adhere to the “Appearance Standards for Beverage Servers”- Declares tips through time and attendance system at the end of each shift.- Other duties as assignedSUPERVISORY RESPONSIBILITIES:There are no supervisory responsibilities for this position.
- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner. - Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Responsible for additional side work as assigned. - Maintains strict confidentiality in all company matters.
- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks.- Keeps informed of continually changing promotional beverages, events, and services.- Maintains integrity of all financial controls and responsibilities.- Interacts with guests and co-workers in a helpful, positive, professional, and friendly manner.- Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Responsible for additional side work as assigned. - Maintains strict confidentiality in all company matters.
DEALER SCHOOL GAME: Blackjack/Craps Dealer TrainingCOURSE LENGTH: 12 Weeks Regular attendance is mandatoryGRADUATION: Upon successful completion of this Blackjack/Craps training, you will have the opportunity to audition. Once you pass your audition, you will be invited to join our talented team of Table Games Dealers! (Graduation from Dealer School does not guarantee employment)DEALER COMPENSATION & POSITIONS: Dealer school is a paid position. $11.00 an hour and a $500 completion bonus to be paid on your first check as a Table Games Dealer. Once employment is gained, you will be offered an hourly wage plus tips. GROWTH OPPORTUNITY: Hollywood Casino Columbus is committed to the growth and development of its Team Members. As you master your skill set, you will have the opportunity to learn new games and take on more responsibility. TO ENROLL: Interested applicants should complete an application. A Table Games Manager will then contact eligible trainees with pertinent information. UPON SUCCESSFUL COMPLETION OF DEALER SCHOOL, CANDIDATES WILL: - Provide accurate and efficient dealing at assigned table game- Follow game procedures when dealing Blackjack/Craps and any other form or variation of table games- Provide prompt, courteous and accurate dealing at assigned table(s)- Adhere to all company and departmental policies and procedures and state regulations as it relates to this position- Perform accurate chip and cash transactions- Receive wagers from customers and pays the appropriate game outcomes- Maintain game security and protects company assets at all times- Assist customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically support, actively promote and demonstrate superior customer service in accordance with department and company standards and programs
DEALER SCHOOL GAME: Blackjack/Craps Dealer TrainingCOURSE LENGTH: 12 Weeks Regular attendance is mandatoryGRADUATION: Upon successful completion of this Blackjack/Craps training, you will have the opportunity to audition. Once you pass your audition, you will be invited to join our talented team of Table Games Dealers! (Graduation from Dealer School does not guarantee employment)DEALER COMPENSATION & POSITIONS: Dealer school is a paid position. $11.00 an hour and a $500 completion bonus to be paid on your first check as a Table Games Dealer. Once employment is gained, you will be offered an hourly wage plus tips. GROWTH OPPORTUNITY: Hollywood Casino Columbus is committed to the growth and development of its Team Members. As you master your skill set, you will have the opportunity to learn new games and take on more responsibility. TO ENROLL: Interested applicants should complete an application. A Table Games Manager will then contact eligible trainees with pertinent information. UPON SUCCESSFUL COMPLETION OF DEALER SCHOOL, CANDIDATES WILL: - Provide accurate and efficient dealing at assigned table game- Follow game procedures when dealing Blackjack/Craps and any other form or variation of table games- Provide prompt, courteous and accurate dealing at assigned table(s)- Adhere to all company and departmental policies and procedures and state regulations as it relates to this position- Perform accurate chip and cash transactions- Receive wagers from customers and pays the appropriate game outcomes- Maintain game security and protects company assets at all times- Assist customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically support, actively promote and demonstrate superior customer service in accordance with department and company standards and programs
DEALER SCHOOL GAME: Blackjack/Craps Dealer TrainingCOURSE LENGTH: 12 Weeks Regular attendance is mandatoryGRADUATION: Upon successful completion of this Blackjack/Craps training, you will have the opportunity to audition. Once you pass your audition, you will be invited to join our talented team of Table Games Dealers! (Graduation from Dealer School does not guarantee employment)DEALER COMPENSATION & POSITIONS: Dealer school is a paid position. $11.00 an hour and a $500 completion bonus to be paid on your first check as a Table Games Dealer. Once employment is gained, you will be offered an hourly wage plus tips. GROWTH OPPORTUNITY: Hollywood Casino Columbus is committed to the growth and development of its Team Members. As you master your skill set, you will have the opportunity to learn new games and take on more responsibility. TO ENROLL: Interested applicants should complete an application. A Table Games Manager will then contact eligible trainees with pertinent information. UPON SUCCESSFUL COMPLETION OF DEALER SCHOOL, CANDIDATES WILL: - Provide accurate and efficient dealing at assigned table game- Follow game procedures when dealing Blackjack/Craps and any other form or variation of table games- Provide prompt, courteous and accurate dealing at assigned table(s)- Adhere to all company and departmental policies and procedures and state regulations as it relates to this position- Perform accurate chip and cash transactions- Receive wagers from customers and pays the appropriate game outcomes- Maintain game security and protects company assets at all times- Assist customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically support, actively promote and demonstrate superior customer service in accordance with department and company standards and programs
- Provides accurate and efficient dealing at assigned table game.- Follows game procedures when dealing Blackjack and any other form or variation of table games.- Provides prompt, courteous, and accurate dealing at assigned table(s).- Adheres to all company and departmental policies and procedures and state regulations as relates to this position.- Performs accurate chip and cash transactions.- Receives wagers from customers and pays the appropriate game outcomes.- Maintains game security and protects company assets at all times.- Assists customers in understanding the rules and ensures adherence to established policies and procedures.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
- Paid dealer school is designed to teach and train aspiring table games dealers in entry level courses such as blackjack and carnival games.- Maintains a positive attitude at all times while adhering to all company and departmental policies and procedures and state regulations as relates to this position.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with their fellow peers in training, respective course instructors and supervisors, and all departmental and company leaders for River City Casino & Hotel.- Follows game procedures and trainings when dealing Blackjack, Carnival Games, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.- Responsible for attending all classes of dealer training and adhering to daily attendance requirements.- Successful pass of dealing school and must be able to successfully complete a Table Games audition displaying adequate Table Games dealing skills.