General Accountabilities: - Provides protection for the casino, all employees, guests, and company assets. - Guards all transfers of monies and chips on the casino floor as well as the physical transportation of fills and credits. - Responsible for adherence to health, fire, and safety regulations; identifies potential safety hazards and reports such to the appropriate personnel. - Supports and maintains the Margaritaville Resort Casino courtesy guidelines and promotes outstanding guest service. - Assist with disturbances and intoxicated guests as needed. - Always promote safety and confidentiality. - Perform and complete all duties necessary to comply withMargaritaville’s mandated requirements, which include but are not limited to, gaming-related drops, card and dice reconciliation, inspection, cancellation, and destruction, re-issuance of poker cards, and transport of locked chip carriers and documents to and from the Chip Bank. - Through alertness, diligence, specified procedures, and proactive attention to potential danger and security risks, the Security Officer shall protect our guests, our property, and our staff from harm or loss. - Patrol, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned Security post, in order to oversee the comfort, safety, and security of our guests. - Greet all guests and staff in a positive, friendly, and professional manner.
- Adheres to all departmental and company policies and procedures regarding guest service standards. -Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Office, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Checks identification of all persons that appear to be under 21 years of age.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
General Accountabilities: - Provides protection for the casino, all employees, guests, and company assets. - Guards all transfers of monies and chips on the casino floor as well as the physical transportation of fills and credits. - Responsible for adherence to health, fire, and safety regulations; identifies potential safety hazards and reports such to the appropriate personnel. - Supports and maintains the Margaritaville Resort Casino courtesy guidelines and promotes outstanding guest service. - Assist with disturbances and intoxicated guests as needed. - Always promote safety and confidentiality. - Perform and complete all duties necessary to comply withMargaritaville’s mandated requirements, which include but are not limited to, gaming-related drops, card and dice reconciliation, inspection, cancellation, and destruction, re-issuance of poker cards, and transport of locked chip carriers and documents to and from the Chip Bank. - Through alertness, diligence, specified procedures, and proactive attention to potential danger and security risks, the Security Officer shall protect our guests, our property, and our staff from harm or loss. - Patrol, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned Security post, in order to oversee the comfort, safety, and security of our guests. - Greet all guests and staff in a positive, friendly, and professional manner.
- Performs and completes all duties necessary to comply with PGCB mandated requirements, which include but are not limited to, gaming related drops, card and dice reconciliation, inspection, cancellation and destruction, transport locked chip carriers and documents to and from the Chip Bank. - Through alertness, diligence, specified procedures and proactive attention to potential danger and security risks, the security officer shall protect our guests, our property and our staff from harm or loss. - Patrols, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned security post, in order to oversee the comfort, safety and security of our guests. - Examines various points of entry to determine that they are secure. - Conducts inspections, in accordance with procedures, to ensure equipment and facilities are in a safe condition. - Watches for and conducts timely reporting of irregularities such as fire hazards, leaking water pipes, and security doors left unlocked to the appropriate authority. - Guards against theft of company property. - Greets all guests and staff in a positive, friendly, and professional manner. - Regulates vehicle and pedestrian traffic at plant entrance to maintain orderly flow, as directed. - With care and professionalism, ensures compliance of Hollywood Casino’s responsibility to prevent over consumption of alcohol.- Provides professional representation at internal and external meetings and events.- Demonstrates abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.- Ensures interactions with internal and external guests follow the guidelines of the customer service program.- Adheres to all Corporate and local policies, procedures, and operating guidelines.
- SHIFT: 11pm-7am- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides security and protection for guests and company assets. - Performs the duties and responsibilities associated with the Pennsylvania Horse Racing Commission, ensuring compliance and minimizing violations. - Continuously and diligently monitors racing areas on property. - Ensures employees and others comply with PHRC policies and procedures; reports and documents all incidents. - Administers First Aid and CPR within acquired training and ability, in accordance with established procedures. - Reports unsafe conditions and/or incidents observed. - Responds to disturbances and emergency alarms. - Checks in all vehicles at the stable gate entrance.- Provides security escort services to employees and guests when requested. - Directs traffic and controls parking, when required.- Assists local, state, and federal law enforcement agencies and emergency services, when required. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. - Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary. - Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled. - Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures. - Oversees customer boarding and disembarking: provides crowd control, directs traffic, checks iD's, and checks for items not allowed on the boat. - Provides training to new officers and serves as a field training officer as needed. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Maintains strict confidentiality in all company matters.
- Provides security, safety and loss control by monitoring, observing, reporting and taking appropriate action- Provides superior service to our guests- Must seek out opportunities to be of service- Maintain highly visible patrols to insure a safe gaming experience- Responds appropriately to a wide variety of property, life or asset-threatening conditions with immediate assistance- Maintains the confidentiality of pertinent information- Observes safety hazards, violations of policies, procedures, rules or laws, and reports to shift management- Assure quality support to other departments so that they may serve guests more effectively- Promote the property promotions and events- Coordinates and communicates with other Security personnel or Boomtown staff to provide optimum security and customer service- Maintains accountability for assigned monies during fills, drops and escorts, and other assigned duties- Monitors and protects Boomtown and customer assets within his/her control, reporting theft and/or destruction promptly to appropriate personnel- Answers questions, offers assistance as required and generally functions as a departmental host for Boomtown's customers- Completes a wide variety of paperwork on a daily basis as needed by the department and by the company- Create fun and excitement with the customer
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before September 31st, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through September 31st, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before September 31st, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilites include:- Adheres to departmental and company policies and procedures regarding guest service standards. - Provides a safe, secure, and comfortable environment for all guests and team members. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. May include uneven, incline, decline surfaces, and stairs. - Escorts and transports funds for table fills, slots and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies and or cleaning personnel. - Maintains strict confidentiality and professionalism in all company matters.- Operates security dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provides superior guest experience through consistent, positive interaction. - May be required to assist with property incidents acting as a first responder to include but not limited to, guest medicals and intoxicated patrons, obtaining guest information on security related incidents that may occur on company property. - Ability to lift and carry up to 50 lbs. - Knowledgeable of applicable state laws and gaming regulations. - Ability to patrol by foot and/or stand long periods of time (6-8 hours) while verifying identification credentials to prevent underage access to gaming areas. - This is a uniformed position, which requires that team member’s comply with Ameristar uniform appearance standards while on duty.
- Shall ensure the safety of customers, employees and others while on the premises of HCCTR.- Assists customers and employees and reports critical situations (medical emergencies, irate customers, etc).- Continual observation and patrolling, as directed, of the casino premises, buildings and grounds, corridors, barn areas, office areas and parking facilities of HCCTR.- Ensures the integrity of all slot and table games of HCCTR.- Transports gaming chips to and from gaming tables in accordance with internal control procedures.- Performs the drop for table games including poker, in accordance to internal control procedures.- Reports to the Security management, any violations, acts or situations which are detrimental to the best interest of HCCTR. - Examines doors, windows, and gates to determine that they are secure.- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.- Assists in any internal or external investigations conducted by HCCTR or authorized local authorities- Inspects equipment and machinery to ascertain if tampering has occurred.- Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.- Observes departing personnel to guard against theft of company property.- Sounds alarm or notifies supervision verbally, by radio, or by telephone in case of fire, theft, or presence of unauthorized persons.- Permits authorized persons to enter property.- Records data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff.- May be called on to regulate vehicle and pedestrian traffic to maintain orderly flow.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures behavior and appearance are in compliance with established standards.- Maintains complete confidentiality at all times with respect to the internal functions of the Security department as well as any other information deemed to be confidential.- Maintains a professional work environment with management and staff.- Participates in meetings and training as required.- Performs all job duties in a safe and responsible manner and reports safety hazards immediately.- Prepares reports as requested or required.- Performs other duties as may be assigned by department and/or company management.
- Shall ensure the safety of customers, employees and others while on the premises of HCCTR.- Assists customers and employees and reports critical situations (medical emergencies, irate customers, etc).- Continual observation and patrolling, as directed, of the casino premises, buildings and grounds, corridors, barn areas, office areas and parking facilities of HCCTR.- Ensures the integrity of all slot and table games of HCCTR.- Transports gaming chips to and from gaming tables in accordance with internal control procedures.- Performs the drop for table games including poker, in accordance to internal control procedures.- Reports to the Security management, any violations, acts or situations which are detrimental to the best interest of HCCTR. - Examines doors, windows, and gates to determine that they are secure.- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.- Assists in any internal or external investigations conducted by HCCTR or authorized local authorities- Inspects equipment and machinery to ascertain if tampering has occurred.- Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.- Observes departing personnel to guard against theft of company property.- Sounds alarm or notifies supervision verbally, by radio, or by telephone in case of fire, theft, or presence of unauthorized persons.- Permits authorized persons to enter property.- Records data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff.- May be called on to regulate vehicle and pedestrian traffic to maintain orderly flow.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures behavior and appearance are in compliance with established standards.- Maintains complete confidentiality at all times with respect to the internal functions of the Security department as well as any other information deemed to be confidential.- Maintains a professional work environment with management and staff.- Participates in meetings and training as required.- Performs all job duties in a safe and responsible manner and reports safety hazards immediately.- Prepares reports as requested or required.- Performs other duties as may be assigned by department and/or company management.
Major Job Duties: Duties include, but are not limited to the following:- Maintain vigilance at assigned posts for all activities.- Maintain routine patrols throughout the premises while on watch for criminal activities and any general non-compliance to company rules and policies.- Attempt to provide safe, secure transportation of house monies between one point to another.- Provide visual surveillance of all areas in an attempt to detect fire and safety hazards which might compromise the well being of life and property.- Keep alert for undesirables, juveniles (persons under the age of 21 years in the casino), slot cheats, purse thieves, and other persons who are disruptive to the establishment.- Provide all escorts and act as a runner for gaming requests such as pit fills.- Provide detailed written incident reports which document problems in accordance with the P & P Manual.- Acquire knowledge of the procedures and operations of all emergency equipment (including warning and announcement devices) located throughout the property.- Acquire knowledge on the operation of all fire detection and suppression equipment property wide.- Acquire knowledge of CPR and basic first aid within the allotted time frame given by the Manager.- Acquire knowledge of and skills in the use of protective devices, handcuffs and basic defensive tactics.- Acquire an understanding of the Nevada Statutes, Chapter 465 laws on cheating, OSHA mandates, and ADA mandates.- All duties and tasks assigned by the Security Director, Security Shift Manager, and the Vice President Security & Surveillance.- Patrol property and attempt to protect assets as needed.- Complete appropriate fills and runs using the proper procedures, ensuring that ALL necessary documents are signed.- Answer telephone using the proper telephone etiquette and dispatches to the appropriate departments.- Respond to and handle emergencies using the proper methods, and the correct safety procedures.- Escort team members to the appropriate bank for daily drops.- Attempt to provide security and protection for guests and team members.- Attempt to maintain law and order on property in conjunction with local law enforcement agencies.- Handle all monetary transactions between the casino cage and the gaming tables in compliance with the State Gaming Regulations, and by management.- Secure and attempt to protect the casino cage.- Change all boxes on the gaming tables for the count on each shift: Boxes from each shift are to be taken to the soft count room for proper storage.- Maintain a written log of incidents involving guests or team members and prepare additional detailed reports as may be required. Document and effectively write reports on all incidents.- Administer first aid and assist injured guests and team members.- React promptly to disturbances at the gaming tables, bar area or any other areas assigned during shift.- Receive instructions on how to use oxygen and first aid equipment.- Stand by the casino cashier cage whenever the cage is accessed by anyone other than a cage team member.- Respond to fire alarms and other emergencies within the property.- Conduct crowd control and direct traffic as needed.The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before September 31st, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through September 31st, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before September 31st, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Required to train new officers in Security Protocols and ensure knowledge of expectations and job duties. - Ability to establish relationships with department leaders to gain additional knowledge of casino operations. - May be required to operate security shuttle on weekends, providing safe travel for team members to and from property. - Required to complete property incident reports in a timely manner to ensure safety compliance. - Adheres to departmental and company policies and procedures regarding guest service standards. - Provides a safe, secure, and comfortable environment for all guests and team members. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. May include uneven, incline, decline surfaces, and stairs - Escorts and transports funds for table fills, slots and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies and or cleaning personnel - Maintains strict confidentiality and professionalism in all company matters. - Required to operate security dispatch proficiently to include but not limited to, dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provide superior guest experience through consistent, positive interaction. - May be required to take lead with property incidents to include but not limited to, team member and guest medicals, intoxicated patrons, fire alarms, critical property issues and obtaining guest information on security related incidents that may occur on company property. - Ability to lift and carry up to 50 lbs. - Knowledgeable of applicable state laws and gaming regulations. - Ability to patrol by foot and/or stand long periods of time (6-8 hours) while verifying identification credentials to prevent underage access to gaming areas - This is a uniformed position, which requires that team member’s comply with Ameristar uniformed appearance standards while on duty.
Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before September 31st, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through September 31st, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before September 31st, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Required to report casino floor activities to department and/or casino leaders accurately and timely. - Responsible to run departmental operations when department leadership is unavailable. - Communicate pre-shift topics and run training modules with consistency. - May be required to take lead on Lost and Found procedures to include mailing items back to guests, organizing the daily intake of Lost and Found throughout the day. - May be required to observe the safety practices of team members on daily activities. - May be required to mentor in report writing formats and verbiage. - Required to train new officers in Security Protocols and ensure knowledge of expectations and job duties. - Ability to establish relationships with department leaders to gain additional knowledge of casino operations. - May be required to operate security shuttle on weekends, providing safe travel for team members to and from property. - Required to complete property incident reports in a timely manner to ensure safety compliance. - Adheres to departmental and company policies and procedures regarding guest service standards. - Provides a safe, secure, and comfortable environment for all guests and team members. - Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. May include uneven, incline, decline surfaces, and stairs - Escorts and transports funds for table fills, slots and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies and or cleaning personnel - Maintains strict confidentiality and professionalism in all company matters. - Required to operate security dispatch proficiently to include but not limited to, dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center. - Provide superior guest experience through consistent, positive interaction. - Required to take lead with property incidents acting as a first responder to include but not limited to, team member and guest medicals, fire alarms, critical property issues and obtaining guest information on security related incidents that may occur on company property. - Ability to lift and carry up to 50 lbs. - Knowledgeable of applicable state laws and gaming regulations. - Ability to patrol by foot and/or stand long periods of time (6-8 hours) while verifying identification credentials to prevent underage access to gaming areas - This is a uniformed position, which requires that team member’s comply with Ameristar uniformed appearance standards while on duty.
- Administers First Aid treatment to sick or injured persons as well as working as member of the Security department in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Perform and complete all duties necessary to comply with Pennsylvania Gaming Control Board mandated requirements, which include but are not limited to, gaming-related drops, card and dice reconciliation, inspection, cancellation, and destruction, reissuance of poker cards, and transport of locked chip carriers and documents to and from the Chip Bank. - Conduct outside patrols via vehicle or walking- Greet all guests and staff in a positive, friendly, and professional manner.- Conduct bag inspection iaw policy - Provide escorts (guests, vendors, funds) - Conduct identification checks iaw policy - Report unsafe conditions and suspicious activity- Complete medical reports - Through alertness, diligence, specific procedures, and proactive attention to potential danger and security risks, the Security Officer shall protect our guests, our property, and our staff from harm or loss.
- Administers First Aid treatment to sick or injured persons as well as working as member of the Security department in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Perform and complete all duties necessary to comply with Pennsylvania Gaming Control Board mandated requirements, which include but are not limited to, gaming-related drops, card and dice reconciliation, inspection, cancellation, and destruction, reissuance of poker cards, and transport of locked chip carriers and documents to and from the Chip Bank. - Conduct outside patrols via vehicle or walking- Greet all guests and staff in a positive, friendly, and professional manner.- Conduct bag inspection iaw policy - Provide escorts (guests, vendors, funds) - Conduct identification checks iaw policy - Report unsafe conditions and suspicious activity- Complete medical reports - Through alertness, diligence, specific procedures, and proactive attention to potential danger and security risks, the Security Officer shall protect our guests, our property, and our staff from harm or loss.
