Job Listings

- Performs duties to load and unload dishwashers; cleans Food & Beverage areas as well as food storage and preparation equipment. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Properly operates dish machine to clean several items including but not limited to soiled dishes, utensils, and cookware.  - Ensures all items are clean and sanitized before returning to appropriate shelves. - Properly maintains the dish machine with the appropriate additives in order to clean and sanitize all items. - Properly maintains dish machine temperature log book. - Cleans all areas of Food & Beverage facilities. - Cleans and properly maintains all...

- Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude - initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events - Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage - Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations - Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows. - This includes, but is not limited to, driving shuttles and working in coat...

General Accountabilities:  - Greet and welcome guests to the establishment with a positive and warm attitude. - Direct traffic in the parking lot as needed, assistguests and welcome them into the establishment. - Accommodate guests by opening doors and assisting with luggage or other heavy items. - Collect and accurately label keys belonging to guests ensuring their proper return. - Park guests’ vehicles in predetermined areas within the parking lot while following traffic laws.  - Operate vehicles safely and responsibility. - Keep paperwork regarding guests’ vehicles and daily transactions.  

- Processes all departments’ deposits.  Balances deposits and sends to the bank.  Runs a tape of all travelers checks, personal checks, and comp checks and separates. - Processes Slot, Cage, Security, and Dealer tokes deposits.  Makes deposits, including checks from Accounting department, for the company. - Verifies Count Team drop from the BV drop, Table Games Drop, and Redemption Kiosk Drop.  - Verifies currency and coin received from bank. - Does Cage buys.  Replenishes cash needed to supply Slot department wallets and Cage Cashiers. - Verifies all money coming back into the vault.  Makes sure the count is correct. - Records all transactions on Vault Accountability Sheet. - Fills Kiosk Cassettes and US Coin Bags for the Redemption Kiosks. - Performs Cashier and Main...

- Processes all departments’ deposits.  Balances deposits and sends to the bank.  Runs a tape of all travelers checks, personal checks, and comp checks and separates. - Processes Slot, Cage, Security, and Dealer tokes deposits.  Makes deposits, including checks from Accounting department, for the company. - Verifies Count Team drop from the BV drop, Table Games Drop, and Redemption Kiosk Drop.  - Verifies currency and coin received from bank. - Does Cage buys.  Replenishes cash needed to supply Slot department wallets and Cage Cashiers. - Verifies all money coming back into the vault.  Makes sure the count is correct. - Records all transactions on Vault Accountability Sheet. - Fills Kiosk Cassettes and US Coin Bags for the Redemption Kiosks. - Performs Cashier and Main...

- The incumbent on this position is responsible for accurate accountability of the cashier department activity- Performance in this position must be pleasant, efficient, an honest manner at all times- Will also be responsible for accurately completing and updating electronic MTL/MIL and chip bank- Verification of front line cashier transactions over $1,000.00; verification of hand-to-hand transactions between cashiers; conduct transactions with other departments as needed, in the absence of Assistant Supervisor or above- This position must be able to perform Cashier duties as needed- Understands department objectives, standards, and guidelines- Posses thorough knowledge of casino policies for all cashier areas- Maintain security and accountability over all funds, to include...

The following and other duties may be assigned as necessary for Hollywood Casino at Penn National Race Course, Marquee by Penn, Hollywood Casino York, and Hollywood Casino Morgantown:- Responsible for the development, maintenance, and documentation of the Accounting System of internal Controls. - Plans, coordinates, and executes an efficient accounting and financial reporting system which provides data, as directed by the Parent Company, to the Parent Company for purposes of internal and external Financial Reporting as required by, among other Regulatory Bodies, the Securities and Exchange Commission (including requirements under Sarbones-Oxley), the internal Revenue Service, and The Commonwealth of Pennsylvania. - Responsible for all regulatory compliance related to Accounting...

- Responsible for directing the overall operations and staff of the HR department including recruitment, training/development, performance management, employee engagement, succession planning, HRIS, HR administration, compensation, and benefit administration. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.  Supports GM in driving HR/Business initiatives.  - Responsible for the strategic human resource planning and continuous improvement to provide the Company with the best people talent available and to position the Company as the employer of choice by being aware of policies, practices, and trends within the gaming and racing industries.- Develops programs that enhance the performance of property team members relative...

- Enforces minimum age requirements and standards of fashionable and acceptable appearance of the guests entering the venue.  - Identifies and directs VIP guests as indicated by management and VIP representatives. - Maintains a well-controlled environment for lines that may occur for entry into the venue. - Operates cash register, takes money, makes change, and accounts for cash and Credit receipts. - Sets stanchions appropriately nightly and for special events held within the venue. - Assists with special events and promotions as needed. - Anticipates guest needs when possible. - Communicates with managers regarding guest requests.- Holds conversations and interacts with guests. Responds to guests’ inquiries about Hollywood Casino by keeping abreast of the services and...

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Identify and develop personal relationships with new and first-time guests- Explain the benefits of the PENN Play program to guests and offer to sign them up for a player’s card- Provide personal service to assigned VIP players, issuing complementaries based on player ratings as needed- Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events- Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters- Promote casino events via telemarketing and other...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Exchange currency for guests- Responsible for the monitoring of VLT machine activity- Perform routine machine repairs and service, including jackpot and ticket fill process and responding to change lights.- Print replacement and issue new Marquee Rewards cards- Closely monitor customer needs by visibly circulating and interacting with patrons- Must be knowledgeable of all special events and promotions available to customers- Must at all times demonstrate friendly, ethical cooperative behavior with customers and co-workers- Actively seeking out...

- Responsible for directing the overall operations and staff of the Slot/VLT department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and...

- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they...

- Responsible for supervising staff and the overall daily management of a designated shift. - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and program - Ensures customer service standards are followed by all team members and addresses issues as they...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Perform the service functions of exchanging currency, redeeming payout tickets, helping in dispatch or aiding VLT floor attendants with service calls and conducting pre-shifts as needed due to business demands and volume; coordinate guest’s satisfaction resolution- Ensures all assignments are completed during each shift- Provide witnessing/authorizing signature for VLT jackpot payments as described by department policies- Maintain cleanliness of gaming floor including keeping chairs pushed in, disposing of cups, and any other light cleaning...

ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary:  - Responsible for directing the overall operations and staff of the Table Games/Slots/Poker department.  Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance...

- Responsible for directing the overall operations and staff of the Finance department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving deadlines. - Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns/deviations to Executive Management/GM.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as...

The Wardrobe / Receiving Manager is responsible for supervising the day-to-day operations of the Wardrobe and Receiving departments, including supervising two or more team members. This position oversees wardrobe processes including uniform fitting, uniform distribution, uniform cleaning, and inventory management, and receiving processes including receiving, storing, and distributing inventory. The individual selected must be willing to work a flexible schedule, which will include all shifts, weekends, and holidays. - Oversee the work processes and procedures of receiving including the assignment of tasks or apportionment of work to be done by the receiving team member(s), as well as; ensuring that proper wardrobe inventory is maintained including conducting physical counts, maintaining...

- Loading, unloading, delivering, stocking and rotating all products passing through the receiving dock and designated storerooms.  All stock items to be put away and pulled based on computer locations listed on the Receiving worksheet and inventory issues.   - Filling requisitions from the designated storerooms and delivering them to the proper locations.    - Physically counting any and all inventory items as directed.    -  Maintaining q designated work area in a neat, clean, sanitary, and organized condition.