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Search Results Page 54 of 58

- Observes and reports any and all gaming violations and/or thefts of L’auberge property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino, i.e., table games, slots, keno, race & sports book, food and beverage outlets, parking lot, parking garages, hotel/casino complex, outbuildings and shops. - Video records gaming and security-related incidents within the realm of monitor room video recording and surveillance capabilities. - Participates in court actions relating to gaming violations. - Learns and uses various card count systems. - Learns all games in use at L’auberge and all procedures and cheating indicators of such games.
Job ID
2024-117135
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
L' Auberge Casino Hotel Baton Rouge
Job Locations
US-LA-Baton Rouge
HCPN's surveillance department employees shall be independent of all other departments.   A present or former surveillance department employee may not accept employment as a key employee or gaming employee with the same licensee for whom he was previously employed as a surveillance department employee unless 1 year has passed since the former surveillance department employee worked in the surveillance department.  The present or former surveillance department employee may file a written petition requesting the Board to waive this restriction and permit the employment of a present or former surveillance department employee in a particular position.  The Board may grant or deny the waiver upon consideration of the following factors: - Whether the former surveillance department employee will be employed in a department or area of operation that the surveillance department monitors. - Whether the surveillance and security systems of HCPN will be jeopardized or compromised by the employment of the former surveillance department employee in the particular position. - Whether the former surveillance department employee's knowledge of the procedures of the surveillance department would facilitate the commission by any person of irregularities or illegal acts or the concealment of any action or errors. Essential Duties and Responsibilities:  - Act as direct liaison between surveillance room activities and the Surveillance Director and assume responsibility for the efficient operation of the Surveillance Department in his absence - When assigned to the CCTV monitoring room, "patrol" the facility through the ise of pan, tilt, and zoom cameras and record all pertinent activity on the digital recording system.  Maintain a log of events as they occur and complete incident reports as circumstances dictate - Ensure monitoring of drops, soft count, and transfers of funds/assets - The clandestine monitoring of the gaming conducted at the slot machines - The clandestine monitoring of the operations conducted at an in the cashier's cage and any satellite cage - The clandestine monitoring of the operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemtion machines, automated jackpot payout machines and automated teller machines. - The clandestine monitoring of the count process conducted in the count room - The clandestine monitoring of the entrances and exits to the licensed facility, the gaming floor and the count room - The clandestine monitoring of the gaming conducted at the table games - The clandestine surveillance of the oepration of any satellite cage or Poker room cage - The clandestine surveillance of the storge areas used for the storage of chips, plaques, cards, dice, Sic Bo shakers, Pai Gow tiles and other equipment used to conduct table games - The video recording of movements of table games boxes - Train and evaluate Surveillance Agents - Ensure compliance with applicable laws and regulations must work and cooperate with PGCB, and comply with their requests - Ensure that proper security and chain of custody is maintained on all departmenta evidence - Perform other duties as assigned by the Surveillance Director
Job ID
2024-118304
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Hollywood Casino at Penn National Race Course
Job Locations
US-PA-Grantville
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department.- Observes activities of customers and team members in all gaming and money handling areas.- Reports to Surveillance Supervisor and Director of Surveillance. Will notify gaming commission agents and/or Mississippi State Tax Commission agents when appropriate.- Ensures compliance of all company and departmental policies and procedures.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2024-117782
Type
Regular Full-Time
Category
Casino Operations
Property
Hollywood Casino Gulf Coast
Job Locations
US-MS-Bay St Louis | US-MS-Biloxi
General Accountabilities:  - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas.  - Observes and reports all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. - Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems. 
Job ID
2024-117474
Type
Regular Full-Time
Category
Casino Operations
Property
Boomtown Bossier City
Job Locations
US-LA-Bossier City
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department.- Observes activities of customers and cast members in all gaming and money handling areas.- Reports to Surveillance Supervisor and Director of Surveillance. Will notify gaming commission agents and/or Mississippi State Tax Commission agents when appropriate.- Ensures compliance of all company and departmental policies and procedures.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2024-117486
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Boomtown Casino Biloxi
Job Locations
US-MS-Biloxi
- Responsible for maintaining  close surveillance on all casino table games, service center, slots, and other activities via electronic monitoring systems, observing both guest and employee activity to maintain integrity of games and company assets. Responsible for utilize necessary equipment to identify, record, document, and report illegal and unusual activities to the appropriate authorities. Ensures guests enjoy a positive gaming experience due. Other duties as assigned
Job ID
2024-117737
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
1st Jackpot Casino Tunica
Job Locations
US-MS-Tunica Resorts
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Observes and reports any and all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. - Participates in court actions relating to gaming violations. - Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems. - Maintains paper and video logs according to departmental and company procedures; writes reports as necessary. - Maintains thorough knowledge of and ensures compliance with gaming regulations, company policy, and departmental procedures. - Reports and offers solutions for any area of vulnerability to loss from internal or external sources. - Responds to surveillance supervision and gaming control requests, as well as all other departments when necessary. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2024-117843
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
L'auberge Casino Resort Lake Charles
Job Locations
US-LA-Lake Charles
- Observes and reports any and all gaming violations and/incidents on company property- Operates all surveillance equipment, including, but not limited to, monitors, switches, computers, controllers, and cameras as assigned.- Learns all games in use and all procedures and cheating indicators of such games.- Understands and ensures compliance with all company/department policies and procedures.- Ensures compliance with all state and federal regulations.- Writes proper reports as needed in a timely manner.- Reviews and responds to all surveillance and gaming control request.- Interprets and reviews all other departments request when necessary.- Remains current with all activities that threaten the security of the property.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2024-118250
Type
Regular Full-Time
Category
Casino Operations
Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations
US-OH-Youngstown
• Observes and reports any and all gaming violations and/incidents on company property• Operates all surveillance equipment, including, but not limited to, monitors, switches, computers, controllers, and cameras as assigned.• Learns all games in use and all procedures and cheating indicators of such games.• Understands and ensures compliance with all company/department policies and procedures.• Ensures compliance with all state and federal regulations.• Writes proper reports as needed in a timely manner.• Reviews and responds to all surveillance and gaming control request.• Interprets and reviews all other departments request when necessary.• Remains current with all activities that threaten the security of the property.• This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.
Job ID
2024-117070
Type
Regular Part-Time
Category
Casino Operations
Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations
US-OH-Youngstown
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department.- Observes activities of customers and cast members in all gaming and money handling areas.- Reports to Surveillance Supervisor and Director of Surveillance. Will notify gaming commission agents and/or Mississippi State Tax Commission agents when appropriate.- Ensures compliance of all company and departmental policies and procedures.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Any and all duties as assigned by your Supervisor or a member of management. 
Job ID
2024-118469
Type
Regular Part-Time
Category
Security/Surveillance/EMT
Property
Boomtown Casino Biloxi
Job Locations
US-MS-Biloxi
Responsible for successful completion of the Surveillance Operator training program.  Training will include surveillance instruction on detecting illegal activity or violations of company and surveillance policy and procedures.  Training will also include instruction of compliance requirements for Federal, State and local gaming laws and regulations.   Essential Functions   - Observe activity on video monitor and detect illegal activity. - Change tapes in VCR. - Maintain accurate and complete logs. - Make clear and usable video tapes. - Testify in court. - Enforce all gaming laws and regulations. - Enforce all company policies and procedures. - Other job related duties as assigned.
Job ID
2023-114628
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Hollywood Casino at Greektown
Job Locations
US-MI-Detroit
Responsible for successful completion of the Surveillance Operator training program.  Training will include surveillance instruction on detecting illegal activity or violations of company and surveillance policy and procedures.  Training will also include instruction of compliance requirements for Federal, State and local gaming laws and regulations.   Essential Functions   - Observe activity on video monitor and detect illegal activity. - Change tapes in VCR. - Maintain accurate and complete logs. - Make clear and usable video tapes. - Testify in court. - Enforce all gaming laws and regulations. - Enforce all company policies and procedures. - Other job related duties as assigned.
Job ID
2024-116834
Type
Regular Full-Time
Category
Casino Operations
Property
Hollywood Casino at Greektown
Job Locations
US-MI-Detroit
- Responsible for supervising staff and the overall daily management of a designated shift in the Surveillance department.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.  - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and overall coverage mandated by Gaming regulations.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to director. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.   - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department for which this position is responsible. - Partners with property departments to design and conduct highly sensitive investigations to facilitatefactfindingprobe into potentially illegal or inappropriate activities. - Act as direct liaison between surveillance room activities and the Surveillance Director and assume responsibility for the efficient operation of the Surveillance Department or assigned shift, in absence of Director. - Participate in the hiring process by attending interview and making recommendations in staffing. - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures. - Safeguards company assets at all times. - Submits all appropriate reports when incidents, infractions, and violations occur. - Examine and analyze the physical property, processes and procedures to oversee and enforce compliance policies. - Serve as liaison with gaming regulators, public law enforcement, and other agencies as it relates to Surveillance by maintaining a positive and constructive relationship, in absence of Director of Surveillance. - Conduct, supervise and prepare reports relating to any incident that is reported. - Oversee the management of attendance and time records. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters. 
Job ID
2024-118073
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
M Resort
Job Locations
US-NV-Henderson
- Protect company assets by observing the activities of employees and customers via surveillance cameras.- Review video footage on gaming in cases of patron/internal control disputes.- Complete daily activity report and note any pertinent facts and/or incidents.- Monitor recording equipment, and check equipment operation- Notify appropriate person when infractions, including but not limited to cheating, stealing, etc. are observed, including notifying MGC agent on duty- Provide work direction and supervision to Agents and Lead Agents:  recommend personnel for hire, termination, and disciplinary action; conduct daily on-the-job training on casino operations and equipment.- Assign and apportion work to be done among team members.- Plan work processes and determine effective techniques or processes to be used by team members in the course of business.- Supervise and manage the work processes or procedures of team members.- Understand and adhere to disciplinary policies including but not limited to counseling team members and the use of progressive discipline to modify poor performance.- Address and manage complaints, grievances or concerns from team members.- Review the performance, productivity and efficiency of team members including but not limited to periodic evaluations.
Job ID
2024-118176
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Argosy Casino Hotel & Spa Riverside
Job Locations
US-MO-Riverside
SUMMARY: Assist the Lead Surveillance Technician in managing CCTV analog matrix and digital recording system. Keeps equipment operating with routine cleaning, repair, and installation of new or replacement CCTV equipment. ESSENTIAL RESPONSIBILITIES include the following.  Other duties may be assigned.- Responsible for supplying the Lead Surveillance Technician with an accurate record of equipment malfunctions, assist the Lead Surveillance Technician with fixing any malfunctions in a timely manner, and reporting such to the Indiana Gaming Commission and the Director of Surveillance.- Completes preventive maintenance/ equipment schedules.- Repairs Surveillance Equipment- Works at heights on ladders, scaffolding and lifts.- Assist with low voltage, CCTV camera placement and installs, digital recorder maintenance and installs, IT networking, UTP Cable and Coax pulls.- Must gain and keep CCTV Equipment Certifications (Digital & Analog Certifications)- Stay up to date up on new CCTV Equipment technology (Analog/Digital & IP Equipment)- Maintain professional relationship with all CCTV vendors, distributors, and manufacturers- Reports directly to the Director of Surveillance.- Assist all Departments.- Provide positive communication and use Marquee Service skills with every patron and co-worker.- Perform duties in a safe manner; report any potential safety hazards to management staff.- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Job ID
2024-115277
Type
Regular Full-Time
Category
Security/Surveillance/EMT
Property
Hollywood Casino Lawrenceburg
Job Locations
US-IN-Lawrenceburg
- Responsible for a high skill area where a special skill set and knowledge of a wide variety of cuisines, soups, and sauces is required.  Examples: Cook specialty food such as Italian, Indian, and Asian cuisine, sushi preparation.- Has the full capabilities to be able to prepare and execute functions as a leader. - Assist the Sous Chef /or Chef de Cuisine in providing general leadership, direction and training to the departmental culinary team. - Assist in organizing, prioritizing and assigning workload to ensure that production and service run smoothly.- Ability to prepare wide variety of, sushi rolls, sauces and sushi rice.- Deep knowledge of culinary operations in Asian cuisine, preparation of sushi rice and rolls and how menus are executed.- Ability to work with small, delicate and sensitive equipment (i.e. knives) requiring fine finger dexterity.- Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling or piercing them with utensils.- Assist in work direction to  kitchen  staff ensuring  work procedures, quality  standards and  menu specifications are adhered to.- Prepare a daily prep list and written daily orders.- Maintain and control of the sushi bar and/or work area and inform chefs if staffing levels are not appropriate based on business volumes.- Receive and deliver food to the proper areas.- Coach and direct all cooks and assistant cooks to work in a productive and efficient manner.- Perform all duties as assigned by management.
Job ID
2022-97263
Type
Regular Full-Time
Category
Food & Beverage
Property
L' Auberge Casino Hotel Baton Rouge
Job Locations
US-LA-Baton Rouge
- Reports to Sushi Sous Chef and works with Cooks for job assignments for the day.  - Prepares, seasons, and cooks soups, meats, vegetables, and desserts. - Successfully produces a variety of Asian dishes for consumption in dining areas at Hollywood Casino at Charles Town Races. - Must be knowledgeable in the preparation and service of Chinese/Cantonese cuisine. - Measures and mixes ingredients according to recipe to prepare soups, salads, gravies, desserts, sauces, and casseroles. - Bakes, roasts, broils, steams meats, fish, vegetables, etc., and utilizes wok. - Adds seasoning to foods during mixing or cooking. - Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that it is cooked. - Carves meats, portions food on serving plates, adds gravies and sauces, and garnishes servings to fill orders. - Washes, peels, cuts, and shreds vegetables and fruits to prepare them for use. - Butchers chickens, fish, and shellfish. - Cuts, trims, and bones meat prior to cooking. - Bakes bread, rolls, cakes, and pastries.  - Ensures kitchen is clean and organized upon closing. - Any task assigned by Lead Cook, Sous Chef, Room Chef and/or Restaurant Manager.
Job ID
2024-115904
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino at Charles Town Races
Job Locations
US-WV-Charles Town
- Responsible for supervising staff and management of daily operations in the Table Games department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Works closely with department leadership to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability. - Makes suggestions for improvement on standard operating procedures as needed. - Shares responsibility for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances. - Responsible for the accountability of the chips, cards, dice, and all other gaming equipment. - Assists with verifications of table inventories and effectively manages table limits. - Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department.- Maintains a continuous inspection of cards and dice, ensuring the security of assigned table games.- Shares responsibility for the overall integrity of daily operations. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.- Ensures efficient operations and table games protection. - Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures.- Accounts for chips on assigned games. This includes but is not limited to making fills and credits as needed.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2024-115408
Type
Regular Full-Time
Category
Casino Operations
Property
Ameristar Casino Hotel Vicksburg
Job Locations
US-MS-Vicksburg
- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department.  Provides oversight for all games, game protection, and overall operation of the table games on their assigned shift.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.  - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.   - Ensures enforcement of games procedures and policies as outlined in company and department manuals and inaccordance with Internal Controls. Monitors for compliance. - Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers.  - Responsible for the accountability of the chips, cards, dice and all other gaming equipment. - Verifies table inventories and effectively manages table limits. - Effectively handles customer concerns and requests. - Assists with responsibility of the overall engagement of all team members on their shift by addressing and managing team member feedback, suggestions, complaints, and grievances.  - Assists with the overall integrity of daily Table Games operations.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2024-115581
Type
Regular Full-Time
Category
Casino Operations
Property
Hollywood Casino at Toledo
Job Locations
US-OH-Toledo
**Sign-On Bonus** Pay-out will be paid as follows:- $500 in 30 days- $1000 in 90 days- $1000  in 180 days ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:-  Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department.- Provides oversight for all games, game protection, and overall operation of the table games on their assigned shift.  - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Ensures enforcement of games procedures and policies as outlined in company and department manuals and in accordance with Internal Controls. Monitors for compliance.- Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers. - Responsible for the accountability of the chips, cards, dice and all other gaming equipment.- Verifies table inventories and effectively manages table limits.- Effectively handles customer concerns and requests.- Assists with responsibility of the overall engagement of all team members on their shift by addressing and managing team member feedback, suggestions, complaints, and grievances. - Assists with the overall integrity of daily Table Games operations. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2024-115946
Type
Regular Full-Time
Category
Casino Operations
Property
Hollywood Casino at Kansas Speedway
Job Locations
US-KS-Kansas City

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