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Search Results Page 54 of 71

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for overall operation of the RV Park during designated shift. - identifies all guests scheduled to depart (current day) and follows check-out procedure using LMS (Lodging Management System); maintains office copies of “Occupancy” sheet and “Registration Cards.” - identifies all “Reservations” to arrive (current day); assigns guest a specific space, based on type (motor home, travel trailer, 5th wheel, etc.) and length of RV. - Registers all incoming guests (reservations and walk-ins) according to established procedures. Collects fees (cash, Credit card, check, comp) and processes through LMS. - Responsible for maintaining and balancing a cash drawer; adheres to all financial controls. - Answers all inquiries regarding the property, including entertainment, restaurants, specials, etc. Provides general information to guests regarding services available locally. - Provides telephone support to the PBX Operation, which includes making reservations, transferring calls, and answering general inquiries about the property. - Provides daily data on RV Park report as to previous day data, number of guests, number of comps, number of guest cards, and dollar amount of aviation fuel sold. Lists “after hours” arrivals, including guest’s name and assigned space number. - Provides fueling service and collects fees for fuel sales. - Performs general maintenance, as necessary (e.g., simple TV cable repair, unplugging sewers, laundry, and general cleaning). - Patrols and monitors all nintey-one (91) RV spaces to assure RV’s have registered, paid, and are in assigned space. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2023-103918
Type
Regular Full-Time
Category
Hotel Operations & Retail
Property
Cactus Petes
Job Locations
US-NV-Jackpot
As a Sales & Catering Coordinator, you will:- Maintain accurate and up-to-date client files.- Prepare correspondence to customers, internal booking reports and file maintenance. - Participation in daily business review meetings, pre-convention meetings, training and other sales-related meetings are part of the job function.  This position works closely with other departments in the hotel to ensure quality service is provided to the guest at all times. - Develop/maintain knowledge of market trends, competition and customers.- Assist Sales Managers with follow-up on client files and daily traces including prospecting follow up, contract due dates, deposit due dates and credit applications- Assist Sales Managers with follow-up on current clients at definite status involving payment procedures, rooming lists, cut-off dates, banquet event orders, direct billing and daily traces- Administrative support to Sales Managers including proposals, contracts, BEO’s, etc.- Prepare accurate daily front office files for groups prior to arrival.- Communicate with the Call Center regarding rooming lists and individual delegate reservations - Handle incoming inquiries, client requests and site inspections in the absence of the Sales Managers.- In-house support for the Sales Managers when required.- Assist all internal departments with internal meeting requirements and details.- Maintains third party vendor reference list for customer referrals.- Perform any reasonable request made by leadership.
Job ID
2023-105282
Type
Regular Full-Time
Category
Sales
Property
River City Casino & Hotel
Job Locations
US-MO-St. Louis
- Able to handle stressful situations dealing with the general public.- Employing tact when dealing with difficult team members, guests or situations.- Ability to identify and quickly respond to potential problems, conflicts and to defend oneself and others in combative situations.- Must possess a valid state issued driver’s license.- Ability to multi-task as required, officers cover a wide variety of different posts and work with all departments.- Ability to be flexible, adapt and adjust, as necessary.- Other duties, as needed.
Job ID
2023-104958
Type
Seasonal
Category
Facilities & Marine
Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations
US-OH-Youngstown
- Demonstrates outstanding internal and external service in accordance with “ACES” program guidelines.- Safeguards assets, guests, and team members.- Escorts gaming chips, tokens, cash, and other assets to the appropriate personnel.- Monitors guests for signs of intoxication, intervening as needed according to established practices.- Supervises the end of gaming day drop.- Oversees the counting of tokes.- Prepares Security reports in a timely manner and ensures accurateness and completeness.- Demonstrates and follows emergency procedures.- Assists the Maintenance department in an emergency condition.- Ensures no patron under the age of 21 boards casino.- Maintains First Aid/AED certification.- Responds to medical emergencies and completes illness/injury reports.- Attends departmental and company meetings as required.
Job ID
2023-103294
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Hollywood Casino Aurora
Job Locations
US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “ACES” program guidelines.- Safeguards assets, guests, and team members.- Escorts gaming chips, tokens, cash, and other assets to the appropriate personnel.- Monitors guests for signs of intoxication, intervening as needed according to established practices.- Supervises the end of gaming day drop.- Oversees the counting of tokes.- Prepares Security reports in a timely manner and ensures accurateness and completeness.- Demonstrates and follows emergency procedures.- Assists the Maintenance department in an emergency condition.- Ensures no patron under the age of 21 boards casino.- Maintains First Aid/AED certification.- Responds to medical emergencies and completes illness/injury reports.- Attends departmental and company meetings as required.
Job ID
2023-105237
Type
Regular Part-Time
Category
Security, Surveillance & EMT
Property
Hollywood Casino Aurora
Job Locations
US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “ACES” program guidelines.- Safeguards assets, guests, and team members.- Escorts gaming chips, tokens, cash, and other assets to the appropriate personnel.- Monitors guests for signs of intoxication, intervening as needed according to established practices.- Supervises the end of gaming day drop.- Oversees the counting of tokes.- Prepares Security reports in a timely manner and ensures accurateness and completeness.- Demonstrates and follows emergency procedures.- Assists the Maintenance department in an emergency condition.- Ensures no patron under the age of 21 boards casino.- Maintains First Aid/AED certification.- Responds to medical emergencies and completes illness/injury reports.- Attends departmental and company meetings as required.
Job ID
2023-105238
Type
Regular Part-Time
Category
Security, Surveillance & EMT
Property
Hollywood Casino Aurora
Job Locations
US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “ACES” program guidelines.- Safeguards assets, guests, and team members.- Escorts gaming chips, tokens, cash, and other assets to the appropriate personnel.- Monitors guests for signs of intoxication, intervening as needed according to established practices.- Supervises the end of gaming day drop.- Oversees the counting of tokes.- Prepares Security reports in a timely manner and ensures accurateness and completeness.- Demonstrates and follows emergency procedures.- Assists the Maintenance department in an emergency condition.- Ensures no patron under the age of 21 boards casino.- Maintains First Aid/AED certification.- Responds to medical emergencies and completes illness/injury reports.- Attends departmental and company meetings as required.
Job ID
2023-105267
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Hollywood Casino Aurora
Job Locations
US-IL-Aurora
- Demonstrates outstanding internal and external service in accordance with “ACES” program guidelines.- Safeguards assets, guests, and team members.- Escorts gaming chips, tokens, cash, and other assets to the appropriate personnel.- Monitors guests for signs of intoxication, intervening as needed according to established practices.- Supervises the end of gaming day drop.- Oversees the counting of tokes.- Prepares Security reports in a timely manner and ensures accurateness and completeness.- Demonstrates and follows emergency procedures.- Assists the Maintenance department in an emergency condition.- Ensures no patron under the age of 21 boards casino.- Maintains First Aid/AED certification.- Responds to medical emergencies and completes illness/injury reports.- Attends departmental and company meetings as required.
Job ID
2023-105636
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Hollywood Casino Aurora
Job Locations
US-IL-Aurora
- Adheres to departmental and property policies and procedures regarding guest service standards. - Controls access to the building, screens visitors and assists in directing guests to proper destination. - Checks identification of all persons that appear to be under 21 years of age. - Explains rules and provides rule card to guests with minors. - Maintains highly visible presence and interacts with guests as much as possible. - Monitors building and grounds to prevent theft, vandalism, and illegal entry. - Stays alert for reports and responds appropriately to all violations on company property. - Reports unsafe or hazardous conditions. - Provides extraordinary guest service and has the resiliency to deal with the difficult customer. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.Ameristar Casino Resort Spa offers Team Members:  Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before March 31, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through March 31, 2023. - Discounted bus tickets  - Non-Accrued Additional Time Off – Apply, Interview, and Start before March 31, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities  
Job ID
2023-105148
Starting Salary
USD $17.00/Hr.
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Ameristar Casino Resort Spa Black Hawk
Job Locations
US-CO-Black Hawk
-$3,000 Sign-on bonus- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Serves as the Security Manager on duty in the absence of the Security Shift Manager. - Enforces internal control policies and procedures, including but not limited to, underage gambling and drinking laws. - Maintains safety and inspection reports for the property. - Conducts regular security post inspections. - Prepares Security incident reports and maintains Security logs. - Responds to guest and team member concerns and complaints and solves their problems with professionalism and compassion.- Ensures Security Officers adhere to uniform dress and grooming standards consistent with departmental and company guidelines. - interacts and cooperates with regulatory, fire/rescue, and law enforcement agencies. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2022-96444
Starting Salary
USD $39,900.00/Hr.
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Cactus Petes
Job Locations
US-NV-Jackpot
 The following and other duties may be assigned as necessary:• Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.• Enforce internal control policies and procedures • Enforce underage gambling and drinking laws• Maintains safety and inspection reports for the property.• Conduct regular security post inspections• Prepare security incident reports and maintain security logs.• Reports guest and team member concerns and complaints to manager.• Ensure security team members adhere to uniform dress and grooming standards consistent with department andcompany standards. • Interacts and cooperate with regulatory, fire/rescue and law enforcement agencies. • Responsible for supporting compliance to departmental budgets. • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance withdepartment and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. • Ensure security officers adhere to uniform dress and grooming standards consistent with department and company standards • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. • Maintains strict confidentiality in all departmental and company matters.
Job ID
2022-102444
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Hollywood Casino at Columbus
Job Locations
US-OH-Columbus
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department.- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.- Ensures customer service standards are followed by all team members and addresses issues as they arise. - Serves as the Security Manager on duty in the absence of the Security Shift Manager.- Enforces internal control policies and procedures, including but not limited to underage gambling and drinking laws.- Maintains safety and inspection reports for the property.- Conducts regular Security post inspections.- Prepares Security incident reports and maintains Security logs.- Responds to guest and team member concerns and complaints and solves their problems with professionalism and compassion.- Ensures Security Officers adhere to uniform dress and grooming standards consistent with departmental and company guidelines.- Interacts and cooperates with regulatory, fire/rescue, and law enforcement agencies.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2023-103136
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
River City Casino & Hotel
Job Locations
US-MO-St. Louis
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Review, adjust and administer working schedules of team members- Supervise and manage attendance and time records of team members- Handle customer complaints- Handle emergency situations such as disorderly patrons, medical emergencies, violation of gaming laws and intoxicated patrons- Ensure that all Security team members adequately perform the duties arising from emergency situations- Provide assistance to customers: answer questions, handle complaints, call for cabs, etc.- Supervision of security officers: assign officers to work areas, observe work to ensure that procedures are followed, conduct performance evaluations, take disciplinary actions, disseminate information- Ensure prompt completion and forwarding of all required paperwork of team members- Provide security for monetary transfers, fills, credit and escorts- Testify in court on behalf of state gaming boards- Interview, select and train new team members- Review, adjust and administer working schedules of team members- Assign and apportion work to be done among team members- Plan work processes and determine effective techniques or processes to be used by team members in the course of business- Supervise and manage the work processes or procedures of team members- Conduct individual or group pre-shift meetings with team members and provide daily positive feedback- Understand and adhere to disciplinary policies including but not limited to counseling team members and the use of progressive discipline to modify poor performance- Administration of disciplinary action including but not limited to warnings, suspensions and recommendations of termination- Address and manage complaints, grievances or concerns from team members.- Effectively use, administer and manage rewards and recognition for front line team members- Review the performance, productivity and efficiency of team members including but not limited to periodic evaluations- Recommend or oppose the change in status of team members including but not limited to changes from full time to part time, promotions, and transfers- Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner- Develop, maintain and manage training programs- Handle customer complaints and support all customer service programs- Understand and adhere to regulatory, department and company policies and procedures- Make determinations regarding types of materials, supplies, or tools to be used- Supervise and manage attendance and time records of team members- Effectively manage departmental expenses- Effectively and efficiently manage labor costs and staffing objectives while achieving guest satisfaction- Protect and preserve assets of the company- Understand and adhere to all bargaining unit agreements- Meet grooming and appearance requirements- Meet attendance guidelines
Job ID
2023-103552
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Plainridge Park Casino
Job Locations
US-MA-Plainville
-$3,000 Sign-On Bonus!- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Serves as the Security Manager on duty in the absence of the Security Shift Manager. - Enforces internal control policies and procedures, including but not limited to, underage gambling and drinking laws. - Maintains safety and inspection reports for the property. - Conducts regular security post inspections. - Prepares Security incident reports and maintains Security logs. - Responds to guest and team member concerns and complaints and solves their problems with professionalism and compassion. - Ensures Security Officers adhere to uniform dress and grooming standards consistent with departmental and company guidelines. - interacts and cooperates with regulatory, fire/rescue, and law enforcement agencies. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2023-103570
Starting Salary
USD $39,900.00/Yr.
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Cactus Petes
Job Locations
US-NV-Jackpot
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Serves as the Security Manager on duty in the absence of the Security Shift Manager - Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws - Maintain safety and inspections reports for the property - Conduct regular security post inspections - Prepare security incident reports and maintain security logs. - Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion. - Ensure Security Officers adhere to uniform dress and grooming standards consistent with department and company standards. - Interact and cooperate with regulatory, fire/rescue and law enforcement agencies. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2023-103854
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
L'auberge Casino Resort Lake Charles
Job Locations
US-LA-Lake Charles
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Serves as the Security Manager on duty in the absence of the Security Shift Manager - Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws - Maintain safety and inspections reports for the property - Conduct regular security post inspections - Prepare security incident reports and maintain security logs. - Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion. - Ensure Security Officers adhere to uniform dress and grooming standards consistent with department and company standards. - Interact and cooperate with regulatory, fire/rescue and law enforcement agencies. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2023-104108
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Argosy Casino Alton
Job Locations
US-IL-Alton
• Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.• May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.• Serves as the Security Manager on duty in the absence of the Security Shift Manager• Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws• Maintain safety and inspections reports for the property• Conduct regular security post inspections• Prepare security incident reports and maintain security logs.• Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion.• Ensure security officers adhere to uniform dress and grooming standards consistent with department and company standards.• Interact and cooperate with regulatory, fire/rescue and law enforcement agencies.• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.• Maintains strict confidentiality in all departmental and company matters.
Job ID
2023-104769
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Hollywood Casino at Greektown
Job Locations
US-MI-Detroit
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Serves as the Security Manager on duty in the absence of the Security Shift Manager - Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws - Maintain safety and inspections reports for the property - Conduct regular security post inspections - Prepare security incident reports and maintain security logs. - Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion. - Ensure Security Officers adhere to uniform dress and grooming standards consistent with department and company standards. - Interact and cooperate with regulatory, fire/rescue and law enforcement agencies. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2023-104788
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Hollywood Casino Perryville
Job Locations
US-MD-Perryville
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Serves as the Security Manager on duty in the absence of the Security Shift Manager - Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws - Maintain safety and inspections reports for the property - Conduct regular security post inspections - Prepare security incident reports and maintain security logs. - Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion. - Ensure Security Officers adhere to uniform dress and grooming standards consistent with department and company standards. - Interact and cooperate with regulatory, fire/rescue and law enforcement agencies. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
Job ID
2023-104880
Type
Regular Full-Time
Category
Casino Operations
Property
Hollywood Casino at Toledo
Job Locations
US-OH-Toledo
***This position is supporting our Grave Shift*** - Responsible for supervising staff and the overall daily management of a designated shift in the Security department.  Supports, administers and manages operational goals and monitors achievementsof performance and profit objectives.  - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.   - Serves as the Security Manager on duty in the absence of the Security Shift Manager - Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws - Maintain safety and inspections reports for the property - Conduct regular security post inspections - Prepare security incident reports and maintain security logs. - Respond to guests and employees concerns and complaints and solve their problems with professionalism and compassion. - Ensure security officers adhere to uniform dress and grooming standards consistent with department and company standards. - Interact and cooperate with regulatory, fire/rescue and law enforcement agencies. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters. 
Job ID
2023-104885
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Boomtown Casino Biloxi
Job Locations
US-MS-Biloxi